Jobs

Insight Global is looking to add 2 Senior Developers to build production-grade AWS microservices as part of a cloud migration team for their telecommunications client. The program delivers 8 cloud-native services processing ~4M events/day. You’ll implement core service logic, write comprehensive tests, and participate in parallel-run validation ? starting with two simpler applications, then progressing to two high-volume complex systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an Implementation Specialist to support a large utility client in the delivery of its Integrated Network Management (INM) solution. This individual will work closely with the Grid Analytics & Data Modernization team and the Asset Strategy & Operations (ASO) division, coordinating requirements gathering, system configuration, data analysis, integration and migration activities, testing, deployment, and user adoption efforts. The successful candidate will collaborate with internal workstream leads, IT teams, operational stakeholders, data owners, and external implementation partners to ensure the successful rollout and optimization of the solution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job SummaryJoin our Menomonee Falls, WI team, as an Electrical Engineering Technician. This role supports our Engineering efforts with design, development, and modification of various electronics systems used on naval ships and submarines.What You Will Do? Troubleshoot and diagnose malfunctions in existing products or systems and make modifications as needed? Compile and evaluate design and test data? Assist in design, build and/or procurement of new or improved machines, tools, fixtures and material handling equipment and coordinating the implementation? Responsible for completing process documentation, bill of materials, route sheets, etc? Review project instructions and drawings to ascertain test specifications, procedures, objectives, test equipment, nature of technical problems and possible solutions, and to support the design for manufacture? Devise, fabricate, and assemble new or modified electrical and/or mechanical components or assemblies for products? Set up and conduct tests of units and components? Analyze test results related to the design and test objectives and adjust equipment to bring within specifications? Record these test procedures and results, numerical and graphical data, and recommendations for changes in product or test methodsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Business Data Analyst to serve as the liaison between Risk Adjustment business operations and technical teams by translating regulatory, operational, and analytical requirements into scalable data solutions. You will support end to end Risk Adjustment workflows through business analysis, data validation, and modern analytics using Snowflake, SQL, and Python.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Cyber Assurance Senior Analyst to join a global cybersecurity team focused on vulnerability management, threat remediation, and cyber risk reduction. This individual will be responsible for identifying vulnerabilities across systems and applications, coordinating remediation efforts, supporting penetration testing initiatives, and helping drive overall security posture improvements.Perform vulnerability assessments and analyze findings using a risk-based approach.Prioritize vulnerabilities based on severity, business impact, and exploitability.Coordinate penetration testing activities and remediation efforts.Collaborate with IT and business stakeholders to address security risks and improve security controls.Research emerging threats, vulnerabilities, and industry trends.Develop reports, documentation, and recommendations for leadership and technical teams.Support ongoing security initiatives, process improvements, and automation opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re looking for a hands-on Controls Technician to support a manufacturing facility by troubleshooting equipment, improving uptime, and supporting new installs. This person will play a key role in maintaining and upgrading automated systems while partnering with Engineering and EHS teams on ongoing improvements.Day to Day? Troubleshoot and repair electrical, PLC, and automation-related equipment issues? Program new motors PLC systems? Support equipment upgrades, new installs, and programming changes? Perform advanced maintenance to improve uptime and equipment reliability? Work cross-functionally with Engineering and EHS on CapEx projects? Complete work orders including electrical repairs, part replacements, and system upgrades? Maintain a safe work environment and adhere to all safety protocols? Move between work areas as needed to support production demands? Operate independently while meeting productivity and quality standards? Contribute to a team-oriented environment and continuous improvement effortsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of Insight Global’s largest healthcare clients is seeking an Associate Telecommunications Analyst to support and maintain enterprise telecom systems across multiple healthcare facilities. This individual will be responsible for ensuring the reliability and performance of communication services, including VoIP, PBX, and Cisco Unified Communications Manager (CUCM) environments. Day-to-day responsibilities include troubleshooting telecom-related issues, supporting phone and voicemail systems, assisting with upgrades and implementations, and partnering with internal IT teams, vendors, and end users to resolve service concerns. The ideal candidate will have experience supporting enterprise telecommunications systems, strong problem-solving skills, and a customer-focused approach, with the ability to thrive in a fast-paced healthcare environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Carnival Cruise Line is seeking a Data Engineer with strong DBT and Informatica experience to support the ongoing build-out and expansion of their Snowflake data warehouse environment. In this role, you?ll be building Snowflake data warehouses while also building and maintaining data pipelines, onboarding new datasets across the organization, and supporting data integrations running on AWS. Day to day, you?ll partner closely with data engineering and cloud teams to manage performance, security, and reliability of the Snowflake platform while using tools like DBT, Informatica IDMC, Python, and AWS services to ensure data is available where it?s needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client is seeking an experienced and licensed Professional Land Surveyor (PLS) to join our growing team. This individual will play a key role in managing and overseeing surveying projects, ensuring technical accuracy, regulatory compliance, and high-quality deliverables. The ideal candidate will bring strong expertise in land development, transportation infrastructure, and survey operations while contributing to business growth and client development efforts.Key Responsibilities?Perform and oversee ALTA/NSPS Land Title Surveys, boundary surveys, topographic surveys, and construction layout activities.?Conduct boundary analysis, prepare legal descriptions, and provide quality control oversight under Pennsylvania Professional Land Surveyor licensure.?Support land development and Department of Transportation (DOT) projects from planning through execution.?Develop grading plans and minor stormwater management designs for land development projects.?Review project deliverables for technical accuracy, completeness, and compliance with applicable regulations and standards.?Utilize Civil 3D and standard survey field equipment to support project execution and documentation.?Manage multiple projects simultaneously while maintaining schedules, budgets, and client expectations.?Foster client relationships and identify opportunities to expand services and generate new business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Front-End Angular Developer for one of our enterprise retail clients. This individual will be responsible for designing, developing, and maintaining modern web applications that support critical business and customer-facing initiatives. The ideal candidate possesses strong expertise in Angular development, front-end architecture, API integration, and responsive user interface design, while thriving in a collaborative Agile environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The IT Manager oversees day-to-day IT operations including the management of systems, infrastructure, end-user support, security practices, and vendor relationships. This role also has direct responsibility for all technical operations within the Innovation Center, ensuring reliable performance of networking, hardware, collaboration tools, event technology, and onsite technical environments. The IT Manager works closely with the Technical Director, Operations to implement technology strategies that support game and product development, live operations, employee productivity, and innovation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Lead the migration of data assets and workloads from a shared Snowflake environment to a new dedicated Snowflake platform while ensuring performance, security, and scalability. Design, develop, and support data pipelines using Informatica IDMC/IICS, DBT, Python, and AWS services including S3, Glue, Lambda, and DMS. Partner with engineering teams, architects, and leadership to provide project updates, troubleshoot issues, implement enhancements, and support ongoing platform maintenance. Act as a technical leader by mentoring junior and mid-level engineers, driving best practices, and evaluating new capabilities such as Snowflake Cortex AI and Openflow integrations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Senior Technical Analyst to support a client in the airline industry. This individual will serve as the bridge between business stakeholders and engineering teams, gathering requirements, creating user stories, validating APIs, and coordinating releases. Daily responsibilities include managing backlogs in JIRA, facilitating Agile ceremonies, supporting testing and production analysis, and ensuring technical solutions align with business objectives. The analyst will also leverage AI-powered tools to improve documentation, testing, and overall delivery efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a customer-focused Call Center Agent who is passionate about delivering exceptional service while helping customers find solutions to their service needs. This role goes beyond answering phones. The ideal candidate takes ownership of every customer interaction, follows established processes, and creates a positive customer experience from start to finish.Key Responsibilities:Handle inbound customer calls professionally and empatheticallySchedule and book service appointments for qualified customersProvide outstanding customer service while identifying customer needsAccurately document customer information in the CRM systemFollow scripts, workflows, and company processes consistentlyResolve customer concerns with patience and professionalismMaintain high quality assurance and performance standardsCommunicate effectively with customers and internal teamsEnsure all customer records, notes, and dispositions are completed accuratelyPromote membership and service offerings when appropriateWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Senior Application Developer to support an application development initiative for United Airlines. This individual will help lead architecture and technical design efforts while remaining hands-on with development activities. They will mentor engineering teams, establish development standards, oversee code quality, and drive implementation of scalable AWS-based solutions. The role will work closely with product, business, and engineering stakeholders to deliver secure, resilient applications utilizing modern engineering practices, DevSecOps, Infrastructure as Code, and AI-assisted development toolsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

?Oversee all freight and transportation operations for the facility.?Manage driver performance, coaching, hiring, onboarding, and retention.?Partner with third-party recruiting agencies to support driver hiring efforts.?Ensure DOT, FMCSA, and safety compliance standards are met.?Investigate accidents and implement corrective action plans.?Monitor transportation metrics and identify opportunities for operational improvement.?Use business systems and reporting tools to analyze performance and make recommendations.?Coordinate deliveries and logistics priorities with manufacturing and supply chain teams.?Partner with maintenance teams to minimize downtime and maximize fleet performance.?Participate in plant leadership meetings and transportation planning discussions.?Support driver development through ride-alongs and coaching initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Java Developer for one of our enterprise retail clients. This individual will be responsible for designing, developing, and maintaining scalable backend applications and services that support critical retail operations and customer-facing platforms. The ideal candidate will have strong experience building cloud-native microservices using Java and Spring Boot, developing RESTful APIs, and working within modern DevOps and Agile environments.This role requires collaboration with cross-functional teams including Product, Architecture, QA, DevOps, and Business stakeholders to deliver high-quality, secure, and scalable solutions that drive business value.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Gather, analyze, document, and validate business and system requirements from stakeholders across lending, operations, technology, and compliance teams.Translate business needs into detailed functional specifications, user stories, acceptance criteria, and system requirements.Support Securities-Based Lending initiatives, including collateral management, collateral monitoring, and lending process enhancements.Create process flows, workflow diagrams, business requirements documents (BRDs), functional requirements documents (FRDs), and other project documentation.Perform data analysis and data mapping activities to support system integrations, reporting, and transformation initiatives.Conduct research and impact assessments to support business and technology decision-making.Partner with development, QA, data, and business teams to ensure requirements are fully understood and implemented correctly.Support testing activities, including test planning, test case review, User Acceptance Testing (UAT), defect tracking, and issue resolution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

My client is looking for a Construction PM to join their project supporting a Federal Client in Clarksburg, WV. This project is a courthouse renovation and is 30% through completion right now but their active project manager is going out for a few months for a medical procedure. The correct construction PM will be able to oversee this project – conduct field inspections of all materials and equipment, maintain detailed inspection logs, and submit daily status progress reports to the client and executives at my client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an AWS Site Reliability Engineer (SRE) / Observability Engineer for a leading technology-focused client. This individual will play a critical role in maintaining the reliability, scalability, and operational intelligence of cloud-based applications and infrastructure while supporting emerging AI-enabled operational workflows.This position sits at the intersection of AWS cloud operations, observability engineering, incident management, and AI Operations. The ideal candidate is a highly analytical problem solver who can quickly dive into monitoring platforms, investigate logs, analyze metrics and alerts, identify root causes, and drive rapid issue resolution. They will leverage tools such as AWS, Terraform, Datadog, Splunk, Dynatrace, GitLab, and modern observability platforms to improve system health, operational visibility, and service reliability.In addition to traditional SRE responsibilities, this individual will help support a growing AI Operations ecosystem by assisting with agentic AI workflows, participating in human-in-the-loop validation processes, evaluating AI-generated outputs, and refining AI prompts to improve operational effectiveness. The team is looking for someone who can thrive in a fast-paced environment, rapidly understand complex systems, determine operational impact, and continuously improve observability, monitoring, and AI-assisted operational processes.This is an exciting opportunity for an engineer who enjoys solving production challenges, strengthening observability practices, driving incident response initiatives, and helping organizations scale next-generation AI-powered operational capabilities.-Monitor and support AWS application and infrastructure environments-Plan and execute application and infrastructure configuration changes-Respond to production incidents, critical outages, and operational emergencies-Triage application and infrastructure issues using monitoring and observability platforms-Analyze logs, metrics, traces, and alerts to identify root cause and operational impact-Determine whether issues are system-related, application-related, infrastructure-related, or AI workflow-related-Lead incident response efforts and coordinate cross-functional resolution activities-Develop and maintain postmortems, operational documentation, and technical runbooks-Partner with software engineering teams to improve reliability, resiliency, and performance-Enhance monitoring, logging, alerting, and observability capabilities across the environment-Drive faster issue detection and resolution through monitoring best practices-Support emerging agentic AI solutions being deployed across operational workflows-Perform human-in-the-loop validation of AI-generated recommendations and outputs-Review, refine, and optimize AI prompts to improve accuracy and operational effectiveness-Collaborate with AI, development, and operations teams to improve operational intelligence-Develop automation solutions that reduce manual effort and improve operational efficiency-Participate in system design reviews, capacity planning initiatives, and architectural discussions-Drive continuous improvement efforts focused on service reliability, observability maturity, and operational excellenceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.