Customer Service Staffing Agency
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Hire top customer service talent
Hire top customer service professionalsAs a top customer service staffing agency, we help hiring managers fast-track their talent search by creating your job description for you, posting it on all the major job boards (including our own), interviewing candidates, and helping you find a perfect fit. Plus, you don’t pay for any of our customer service staffing efforts until you make a hire.
Tap in to top customer service talent
When you team up with us, you don’t just get connected to the same job seekers as your competitors. You get connected with the highest-quality candidates in your area (even those who aren’t currently looking) because our recruiters are tapped into local job markets and have relationships with leaders in the customer service sector.
Need a customer service staffing agency? We’ve got you covered.
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Contract
Looking for a top-tier customer service professional on a short-term contract? We’ll help you find the perfect fit.
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Contract-to-permanent
We help you secure a customer service professional who’s got the work ethic & culture fit for a long-term to permanent position.
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Permanent
From entry-level to C-suite, our customer service staffing agency helps you find the skillset you’re looking for that will become a difference-maker for your team.
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A customer service staffing agency trusted by over 50,000 consultants
Hire top customer service talentThe benefits of working with a premiere customer service staffing agency like Insight Global are endless. But here are a few that really stand out to the hiring managers we work with:
- Hire talent in as few as two days
- You pay nothing for our customer service staffing services until your new hire starts
- Access to an extensive network of pre-screened and qualified candidates
Why Insight Global
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800+
Fortune 1000 Clients
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50,000+
Hires placed each year
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22+ years
in the staffing industry
We're more than just a customer service temp agency
Evergreen Managed Services
We help our clients build teams from scratch, manage them, and develop a variety of critical systems. With these solutions, our clients are able to focus on what matters most: providing excellent customer service.
- Flexible workforce (float services)
- Recruitment process outsourcing
- End-user support
- Application development
- Infrastructure
Compass Culture Transformation & Leadership Development
When your customer service professionals thrive, so does your company, and we make both a top priority. Compass is our culture consulting division, helping you build excellent customer service teams that can outperform the competition.
- Free culture workshops
- Customized leadership development training
- Immersive, onsite consultation & training
Executive Search
Through our tailored approach, we are committed to finding our clients phenomenal leadership talent to bring their business goals to fruition. We are focused on developing long-term partnerships with our clients so that they have the support they need as their customer service departments and businesses flourish.
- High-priority & niche skill sets
- Middle management & leadership roles
- Senior executive leadership selection
Diversity, Equity, & Inclusion Services
Diversity, equity, and inclusion aren’t just trendy topics — they’re critical to the success of an organization. We partner with you to develop a more inclusive, equitable, and engaged workplace via:
- Customized solutioning and strategy
- Leadership training and content development
- Reporting and analytics
- Recruitment delivery
We help our clients build teams from scratch, manage them, and develop a variety of critical systems. With these solutions, our clients are able to focus on what matters most: providing excellent customer service.
- Flexible workforce (float services)
- Recruitment process outsourcing
- End-user support
- Application development
- Infrastructure
When your customer service professionals thrive, so does your company, and we make both a top priority. Compass is our culture consulting division, helping you build excellent customer service teams that can outperform the competition.
- Free culture workshops
- Customized leadership development training
- Immersive, onsite consultation & training
Through our tailored approach, we are committed to finding our clients phenomenal leadership talent to bring their business goals to fruition. We are focused on developing long-term partnerships with our clients so that they have the support they need as their customer service departments and businesses flourish.
- High-priority & niche skill sets
- Middle management & leadership roles
- Senior executive leadership selection
Diversity, equity, and inclusion aren’t just trendy topics — they’re critical to the success of an organization. We partner with you to develop a more inclusive, equitable, and engaged workplace via:
- Customized solutioning and strategy
- Leadership training and content development
- Reporting and analytics
- Recruitment delivery
Frequently Asked Questions
Insight Global connects qualified customer service professionals with companies that require their talents. First, our customer service staffing team reaches out to the potential hire and gets an idea of their skills, experience, and goals. Once we understand their qualifications, we match them with open positions at your company. Insight Global also offers support throughout the interview and hiring process, ensuring that both the customer service professional and the company are a good fit for each other.
Insight Global is a leading staffing agency that puts people first. When you work with us, you work with customer service recruiting and staffing professionals that truly care about you. We have the resources and connections to help you hire top talent or land a new job without missing a beat.
Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.
Insight Global is an award-winning staffing company headquartered in Atlanta, GA. We have 68+ offices located throughout the US, Canada, and United Kingdom and are more than able to meet your staffing or consulting needs, in person or remote. View our office locations.
Yes! We offer contract, contract to permanent, and direct placement talent solutions for in-person, hybrid, or remote positions. Whether you’re a job seeker or hiring manager, we’re ready to help.
In addition to customer service staffing, we recruit and place candidates across a broad range of industries and sectors: financial services, IT, healthcare, engineering, construction, life sciences, energy, legal, government, creative, education, hospitality, and more.
Absolutely! Whether a candidate needs help connecting to your company’s VPN, getting access to their new devices, or understanding your company’s remote work policies, our team is more than happy to assist.
Staffing resource center
Whether you’re looking to improve employee retention, foster a better team culture, or just make your interviewing and hiring processes a little more efficient, our staffing resource center can help. In it, you’ll find tips and strategies to build engagement, boost output, and ultimately, enhance your bottom line.
by Patrick Glynn In this post, you'll learn what employee retention strategy is, why employees leave, strategies to reduce employee turnover, and more.
by Patrick Glynn Pre-employment tests give you effective, data-driven ways to make confident hiring decisions. Here are the key types of pre-employment tests to use.
by Patrick Glynn You're here to serve your employees. Let's talk about how to give them proper feedback to make them better professionals.
by Patrick Glynn Do you know how to turn your day-to-day responsibilities into a strong, eye-popping accomplishments?
Office Locations
Insight Global is an award-winning customer service temp agency headquartered in Atlanta, GA. With 70 offices spread across more than 35 U.S. states, Washington, DC, three Canadian provinces, and the United Kingdom, we can meet and exceed your customer service staffing and consulting needs.
Hire Someone in Customer Service
Questions about using a customer service staffing agency? Call us toll-free: 855-486-4057