Tap in to top customer service talent

When you team up with us, you don’t just get connected to the same job seekers as your competitors. You get connected with the highest-quality candidates in your area (even those who aren’t currently looking) because our recruiters are tapped into local job markets and have relationships with leaders in the customer service sector.

Whatever position you need… we’ve got you

  • Short Term Hires

    Contract

    Need a top-tier customer service professional on a short-term contract? We’ll help you find the perfect fit.

  • Long Term Hires

    Contract-to-permanent

    We help you secure a customer service professional who’s got the work ethic & culture fit for a long-term to permanent position.

  • Permanent Hires

    Permanent

    From entry-level to C-suite, we help you find the skillset you’re looking for that will become a difference-maker for your team.

  • A customer service staffing agency trusted by over 40,000 consultants

    The benefits of working with a premiere customer service staffing agency like Insight Global are endless. But here are a few that really stand out to the hiring managers we work with:

    • Hire talent in as little as two days
    • You pay nothing until your new hire starts
    • Access to an extensive network of pre-screened and qualified candidates
    Hire top customer service talent
    Hospitality staffing solutions graphic

Why Insight Global

  • 800+

    Fortune 1000 Clients

  • 40,000+

    Hires placed each year

  • 21+ years

    in the staffing industry

Solutions that go beyond staffing

Managed services

We help our clients build teams from scratch, manage them, and develop a variety of critical systems. With these solutions, our clients are able to focus on what matters most: providing excellent customer service.

  • Flexible workforce (float services)
  • Recruitment process outsourcing
  • End-user support
  • Application development
  • Infrastructure
Get in touch

Culture transformation & leadership development

When your customer service professionals thrive, so does your company, and we make both a top priority. Compass is our culture consulting division, helping you build teams that can outperform the competition.

  • Free culture workshops
  • Customized leadership development training
  • Immersive, onsite consultation & training
Get in touch

Executive search

Through our tailored approach, we are committed to finding our clients phenomenal leadership talent to bring their business goals to fruition. We are focused on developing long-term partnerships with our clients so that they have the support they need as their customer service departments and businesses flourish.

  • High-priority & niche skill sets
  • Middle management & leadership roles
  • Senior executive leadership selection
Get in touch

Diversity, equity, and inclusion services

Diversity, equity, and inclusion aren’t just trendy topics — they’re critical to the success of an organization. We partner with you to develop a more inclusive, equitable, and engaged workplace via:

  • Customized solutioning and strategy
  • Leadership training and content development
  • Reporting and analytics
  • Recruitment delivery
Get in touch

We help our clients build teams from scratch, manage them, and develop a variety of critical systems. With these solutions, our clients are able to focus on what matters most: providing excellent customer service.

  • Flexible workforce (float services)
  • Recruitment process outsourcing
  • End-user support
  • Application development
  • Infrastructure
Get in touch

When your customer service professionals thrive, so does your company, and we make both a top priority. Compass is our culture consulting division, helping you build teams that can outperform the competition.

  • Free culture workshops
  • Customized leadership development training
  • Immersive, onsite consultation & training
Get in touch

Through our tailored approach, we are committed to finding our clients phenomenal leadership talent to bring their business goals to fruition. We are focused on developing long-term partnerships with our clients so that they have the support they need as their customer service departments and businesses flourish.

  • High-priority & niche skill sets
  • Middle management & leadership roles
  • Senior executive leadership selection
Get in touch

Diversity, equity, and inclusion aren’t just trendy topics — they’re critical to the success of an organization. We partner with you to develop a more inclusive, equitable, and engaged workplace via:

  • Customized solutioning and strategy
  • Leadership training and content development
  • Reporting and analytics
  • Recruitment delivery
Get in touch

Frequently Asked Questions

Insight Global connects qualified customer service professionals with companies that require their talents. First, our team reaches out to the potential hire and gets an idea of their skills, experience, and goals. Once we understand their qualifications, we match them with open positions at your company. Insight Global also offers support throughout the interview and hiring process, ensuring that both the customer service professional and the company are a good fit for each other.

Insight Global is a leading staffing agency that puts people first. When you work with us, you work with recruiting and staffing professionals that truly care about you. We have the resources and connections to help you hire top talent or land a new job without missing a beat.

Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.

Insight Global is an award-winning staffing company headquartered in Atlanta, GA. We have 68+ offices located throughout the US, Canada, and United Kingdom and are more than able to meet your staffing or consulting needs, in person or remote. View our office locations.

Yes! We offer contract, contract to permanent, and direct placement talent solutions for in-person, hybrid, or remote positions. Whether you’re a job seeker or hiring manager, we’re ready to help.

In addition to customer service, we recruit and place candidates across a broad range of industries and sectors: financial services, IT, healthcare, engineering, construction, life sciences, energy, legal, government, creative, education, hospitality, and more.

Absolutely! Whether a candidate needs help connecting to your company’s VPN, getting access to their new devices, or understanding your company’s remote work policies, our team is more than happy to assist.

Staffing resource center

Whether you’re looking to improve employee retention, foster a better team culture, or just make your interviewing and hiring processes a little more efficient, our staffing resource center can help. In it, you’ll find tips and strategies to build engagement, boost output, and ultimately, enhance your bottom line.

Why You Should Add Coding to Your Resume

Much of today's technology relies on coding. This blog explores the benefits of adding coding to your resume, and provides tips on how to get started.

Hire someone in Customer Service

Questions? Call us toll-free: 855-486-4057