Call Center Staffing Agency
Get instant access to thousands of the most skilled call center professionals
Insight Global is a leading call center staffing agency that matches you with the most qualified, skilled, and pre-vetted call center professionals within 2 weeks.
Are you a job seeker? Apply for open positions here
Questions? Call us toll-free: 855-485-8853
Hire top call center professionalsWhatever type(s) of call center staffing you need… we’ve got you
-
Contract
Need to recruit a top-tier call center expert on a short-term contract? We’ll help you find the perfect fit.
-
Contract-to-permanent
We help you secure a call center professional who’s got the work ethic & culture fit for a long-term to permanent position.
-
Permanent
From entry-level to C-suite, we help you find the skillset you’re looking for that will become a difference-maker for your team.
-
The simple, stress-free way to hire the best call center talent
The benefits of working with a call center staffing company like Insight Global are endless. But here are a few that really stand out to the customer service hiring managers we work with:
- Gain access to high-performing call center professionals who are skilled in customer service, documentation, interactive voice response (IVR) systems, managing average handle time, and more
- Find your next call center professional in 14 days or less
- Don’t pay a dime until you hire your top-tier call center professional
Frequently Asked Questions
Insight Global connects qualified call center professionals with companies that require their talents. First, our call center staffing team reaches out to the potential hire and gets an idea of their skills, experience, and goals. Once we understand their qualifications, we match them with open positions at your company. Insight Global also offers support throughout the interview and hiring process, ensuring that both the call center professional and the company are a good fit for each other.
Insight Global is a leading staffing agency that puts people first. When you work with us, you work with recruiting and staffing professionals that truly care about you. We have the resources and connections to help you hire top talent or land a new job without breaking a sweat.
Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.
Insight Global is an award-winning staffing company headquartered in Atlanta, GA. We have 68+ offices located throughout the United States, Canada, and United Kingdom and are more than able to meet your staffing or consulting needs, in person or remote. View our office locations.
Yes! We offer contract, contract to permanent, and direct placement talent solutions for in-person, hybrid, or remote positions. Whether you’re a job seeker or hiring manager, we’re ready to help.
In addition to call center staffing, we recruit and place candidates in a variety of customer service roles at many different companies. We also serve many different industries/sectors beyond customer service.
Absolutely! Whether a candidate needs help connecting to your company’s VPN, getting access to their new devices, or understanding your company’s remote work policies, our team is more than happy to assist.
Staffing resource center
Our staffing resource center runs the gamut–from team culture to retention to hiring, interviewing and onboarding. Read on to learn how you can improve employee engagement, productivity, and the all-important bottom line.

Learn about the key details to include in your job descriptions and interviews when hiring your next account specialist candidate.

Learn how to let a company know you have another job offer without missing out on another potential opportunity.

Exhibiting good leadership behaviors helps manage, motivate, and retain employees. Here are 10 leadership traits to be a better boss.

Mass recruiting and hiring can help fill employment gaps in your company while saving time and money. Consider these strategies today.
Office locations
Insight Global is an award-winning staffing company headquartered in Atlanta, GA. With 68+ offices spread across over 35 U.S. states, the District of Columbia, three Canadian provinces, and United Kingdom, we are more than able to meet your staffing and consulting needs, in person or remote.

Hire Call Center Staff
Questions about working with a call center staffing agency? Call us toll-free: 855-485-8853