Whatever Type(S) Of Call Center Staffing You Need… We’ve Got You
Need to recruit a top-tier call center expert on a short-term contract? We’ll help you find the perfect fit.
We help you secure a call center professional who’s got the work ethic & culture fit for a long-term to permanent position.
From entry-level to C-suite, we help you find the skillset you’re looking for that will become a difference-maker for your team.
See What Our Clients Have To Say
While our partnership with IG is newer, we’ve had nothing but positive experiences. We’ve been able to operate transparently as partners & feel supported by IG. The IG team has acted quickly when needed & has remained flexible for us as our needs change.
Insight Global is always in tune with my needs & works diligently to find the right candidates; not just a volume of candidates.
Insight Global’s team aided in making a seemingly impossible task possible. They provided valuable insights in the conception & architecture of how we’d tackle a large hiring push & through close partnership, they pivoted & worked with us as needs changed.
My contacts at Insight Global have been friendly, helpful & listen to our needs. They have been flexible & helpful when short timelines were provided them. The candidates provided were qualified & teachable.
Insight Global has been great to work with–getting us qualified candidates SO quickly that have been perfect culture fits for our team. We tried to fill some of these positions on our own for months, & Insight Global helped us fill them in under a week!
The Simple, Stress-Free Way To Hire The Best Call Center Talent
The benefits of working with a call center staffing company like Insight Global are endless. But here are a few that really stand out to the customer service hiring managers we work with:
- Gain access to high-performing call center professionals who are skilled in customer service, documentation, interactive voice response (IVR) systems, managing average handle time, and more
- Find your next call center professional in 14 days or less
How does a call center staffing agency work?
Insight Global connects qualified call center professionals with companies that require their talents. First, our call center staffing team reaches out to the potential hire and gets an idea of their skills, experience, and goals. Once we understand their qualifications, we match them with open positions at your company. Insight Global also offers support throughout the interview and hiring process, ensuring that both the call center professional and the company are a good fit for each other.
What are the benefits of working with Insight Global?
Insight Global is a leading staffing agency that puts people first. When you work with us, you work with recruiting and staffing professionals that truly care about you. We have the resources and connections to help you hire top talent or land a new job without breaking a sweat.
How quickly can you staff my open position?
Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.
Where is Insight Global located?
Insight Global is an award-winning staffing company headquartered in Atlanta, GA. We have 70+ offices located throughout the United States, Canada, and United Kingdom and are more than able to meet your staffing or consulting needs, in person or remote. View our office locations.
Do you staff remote/work from home jobs? Other jobs/industries/sectors?
In addition to call center staffing, we recruit and place candidates in a variety of customer service roles at many different companies. We also serve many different industries/sectors beyond customer service.
Can you help a candidate get set up to work remotely?
Absolutely! Whether a candidate needs help connecting to your company’s VPN, getting access to their new devices, or understanding your company’s remote work policies, our team is more than happy to assist.
Staffing Resource Center
Our staffing resource center runs the gamut–from team culture to retention to hiring, interviewing and onboarding. Read on to learn how you can improve employee engagement, productivity, and the all-important bottom line.
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Why We’re Your Partner for Success
When you partner with us, you don’t just “work with a temp company.” You connect with a team of real people who are here to help guide you through your good days and bad. Whoever you are and wherever you come from, you matter to us and we have your back.
Insight Global is an award-winning staffing company headquartered in Atlanta, GA. With 70+ offices spread across over 35 U.S. states, the District of Columbia, Canada, and United Kingdom, we are more than able to meet your staffing and consulting needs, in person or remote.