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Call Center Staffing Agency

Get instant access to thousands of the most skilled call center professionals

Insight Global is a leading call center staffing agency that matches you with the most qualified, skilled, and pre-vetted call center professionals within 2 weeks.

Are you a job seeker? Apply for open positions here

Questions? Call us toll-free: 855-485-8853

Hire top call center professionals

Whatever type(s) of call center staffing you need… we’ve got you

  • Short Term Hires

    Contract

    Need to recruit a top-tier call center expert on a short-term contract? We’ll help you find the perfect fit.

  • Long Term Hires

    Contract-to-permanent

    We help you secure a call center professional who’s got the work ethic & culture fit for a long-term to permanent position.

  • Permanent Hires

    Permanent

    From entry-level to C-suite, we help you find the skillset you’re looking for that will become a difference-maker for your team.

See What Our Clients Have to Say

  • "While our team partnership with IG is newer, we've had nothing but positive experiences. We've been able to operate very transparently as partners & feel supported by IG. The IG team has acted quickly when needed & has remained flexible for us as our needs change."

    Bre G. | NIKE, Inc.

  • "Insight Global is always in tune with my needs & works diligently to find the right candidates; not just a volume of candidates."

    Shawn B. | T-Mobile

  • "My contacts at Insight Global have been friendly, helpful & listen to our needs. They have been flexible & helpful when short timelines were provided them. The candidates provided were qualified & teachable."

    Rayna W. | Kellogg Company

  • “Insight Global’s Team aided in making a seemingly impossible task possible. They provided valuable insights in the conception & architecture of how we might tackle this large hiring push – & through close partnership, data & patience, they pivoted, adapted & worked with us as our business needs changed in this evolving hiring ecosystem. When selecting a preferred vendor partner, Macy’s Technology looked for those willing to come on the journey with us. We had a strict criteria for partners willing to ensure our iconic brand was upheld in the market – all while being able to accurately portray the technical transformation underway.”

    Tim S. | Macy's Inc.

  • "Insight Global has been great to work with- getting us qualified candidates SO quickly who have turned out to be perfect culture fits for our team. Some of these positions were ones that we tried to fill on our own for months, & Insight Global helped us fill them within a matter of days- under a week!"

    Cassie F. | Frontline Education

  • "The Insight Global team, really gets to work at filling your positions. On most positions Insight will submit several candidates within just a few days, where most other agencies might submit one every week or two. Insight Global is by far the best agency I have ever worked with in 30 years."

    Jared S. | CAE USA Inc.

  • "I have a 100% success rate with Insight Global. Candidates have been awesome & are doing a terrific job."

    Christine P. | AT&T Services

  • The simple, stress-free way to hire the best call center talent

    The benefits of working with a call center staffing company like Insight Global are endless. But here are a few that really stand out to the customer service hiring managers we work with:

    • Gain access to high-performing call center professionals who are skilled in customer service, documentation, interactive voice response (IVR) systems, managing average handle time, and more
    • Find your next call center professional in 14 days or less
    • Don’t pay a dime until you hire your top-tier call center professional
    Hire top call center professionals
    Illustration of three professionals who were recruited by a call center staffing agency.

Frequently Asked Questions

Insight Global connects qualified call center professionals with companies that require their talents. First, our call center staffing team reaches out to the potential hire and gets an idea of their skills, experience, and goals. Once we understand their qualifications, we match them with open positions at your company. Insight Global also offers support throughout the interview and hiring process, ensuring that both the call center professional and the company are a good fit for each other.

Insight Global is a leading staffing agency that puts people first. When you work with us, you work with recruiting and staffing professionals that truly care about you. We have the resources and connections to help you hire top talent or land a new job without breaking a sweat.

Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.

Insight Global is an award-winning staffing company headquartered in Atlanta, GA. We have 68+ offices located throughout the United States, Canada, and United Kingdom and are more than able to meet your staffing or consulting needs, in person or remote. View our office locations.

Yes! We offer contract, contract to permanent, and direct placement talent solutions for in-person, hybrid, or remote positions. Whether you’re a job seeker or hiring manager, we’re ready to help.

In addition to call center staffing, we recruit and place candidates in a variety of customer service roles at many different companies. We also serve many different industries/sectors beyond customer service.

Absolutely! Whether a candidate needs help connecting to your company’s VPN, getting access to their new devices, or understanding your company’s remote work policies, our team is more than happy to assist.

Staffing resource center

Our staffing resource center runs the gamut–from team culture to retention to hiring, interviewing and onboarding. Read on to learn how you can improve employee engagement, productivity, and the all-important bottom line.

Learn More

Office locations

Insight Global is an award-winning staffing company headquartered in Atlanta, GA. With 68+ offices spread across over 35 U.S. states, the District of Columbia, three Canadian provinces, and United Kingdom, we are more than able to meet your staffing and consulting needs, in person or remote.

View all locations
Insight Global Office Building

Hire Call Center Staff

Questions about working with a call center staffing agency? Call us toll-free: 855-485-8853