An International Staffing &
Professional Services Company
in Washington D.C.

This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$28/hr to $33/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Overview: Insight Global is seeking a Director of IT Operations & Service Delivery will provide strategic leadership and operational oversight for enterprise-wide IT support services across a leading academic medical center. This leader will be responsible for ensuring exceptional end-user experiences, reliable service delivery, efficient provisioning processes, endpoint management, and continuous improvement of IT operations that directly support patient care and hospital business functions.This position will serve as a key member of the IT leadership team, partnering closely with clinical, administrative, and operational stakeholders to ensure technology services meet the evolving needs of the organization. As the health system continues to grow and transform, this individual will drive service excellence, operational maturity, and user satisfaction across all support functions.Responsibilities:? Lead and oversee the Service Desk, End User Support, and IT Operations teams.? Develop and execute a strategic vision for IT service delivery across the hospital environment.? Drive continuous improvement initiatives focused on customer experience, service quality, and operational efficiency.? Establish and monitor SLAs, KPIs, and performance metrics to ensure service excellence.? Manage endpoint lifecycle processes, including provisioning, deployment, upgrades, maintenance, and asset management.? Oversee onboarding, offboarding, and technology provisioning workflows across the organization.? Collaborate with clinical, biomedical, nursing, and business stakeholders to align IT services with operational needs.? Partner with infrastructure, security, and applications teams to ensure seamless technology support and issue resolution.? Manage vendor relationships and service providers supporting end-user technologies.? Develop budgets, staffing plans, and operational roadmaps for support services.? Foster a customer-centric culture focused on responsiveness, accountability, and continuous improvement.? Provide leadership and mentorship to managers, supervisors, and support staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety operations fully on site in Washington, DC area. This individual will support a highly visible communications program responsible for maintaining, programming, deploying, and troubleshooting radio equipment and supporting infrastructure used in support of daily operations and events.This role is ideal for candidates with experience in military communications, telecommunications, radio systems, IT/network support, SATCOM, field service, or technical operations environments. The team supports mobile and portable radios, network-connected communications equipment, inventory systems, and field deployments that help ensure reliable communications. Successful candidates are hands-on troubleshooters who enjoy working with technology, solving technical problems, supporting end users, and maintaining mission-critical equipment in a fast-paced operational environment.Day-to-Day Responsibilities:?Program, configure, and support mobile and portable radio equipment and associated communications infrastructure.?Troubleshoot radio, network, and connectivity issues affecting field-deployed communications equipment.?Support inventory management activities, including barcode scanning, asset tracking, equipment audits, and database updates.?Receive, stage, test, package, and deploy communications equipment for customer sites and special events.?Pick, pack, and ship radio kits, tactical communications equipment, antennas, cables, and associated hardware.?Perform basic network troubleshooting using tools such as ping, network connectivity testing, and remote device diagnostics.?Support equipment installation, cable management, and hardware integration activities.?Assist with shipping and receiving operations, equipment inspections, and inventory reconciliation efforts.?Maintain accurate records within inventory management and tracking systems.?Provide Level 1 technical support for communications and network-connected devices.Work independently and collaboratively to resolve technical issues while supporting operational deadlines and mission requirements.Compensation:$42hr to $50hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.