POSITION OVERVIEW:Insight Global is seeking an Outbound Provider Verification Specialist to support a growing healthcare data and compliance organization in Mount Arlington, NJ. This team plays a critical role in helping pharmaceutical, healthcare, and life sciences organizations maintain accurate provider information and remain compliant with industry regulations.In this role, you will spend the majority of your day making outbound calls to healthcare facilities including physician offices, hospitals, nursing homes, and other medical organizations to verify provider and facility information. You will use client-specific scripts and internal systems to validate key details such as provider status, specialty, contact information, practice locations, and facility data.This is a high-volume outbound calling environment where successful individuals are comfortable being on the phone throughout the day, maintaining accuracy while navigating multiple systems and priorities. The ideal candidate enjoys structured work, thrives in a fast-paced environment, and is motivated by meeting productivity goals while maintaining a high level of quality.RESPONSIBILITIES MAY INCLUDE:? Make high-volume (~200/day) outbound verification calls to healthcare providers, hospitals, clinics, and other healthcare organizations? Verify and update provider, facility, and practice information using established scripts and compliance guidelines? Accurately document all findings within proprietary internal systems? Conduct internet and database research to validate information when needed? Manage call queues and assigned projects while meeting daily productivity expectations? Prioritize outreach based on time zones, business hours, and project deadlines? Support multiple client projects simultaneously in a fast-paced environment? Participate in team meetings and collaborate with leads regarding project updates and prioritiesLOGISTICS:? Location: Mount Arlington, NJ (Hybrid) ? Schedule: Monday-Friday, 8:30 AM-5:00 PM ? Hybrid Schedule: Onsite Wednesdays (All Office Day) and Thursdays (Team Day) ? Duration: 6 Month Contract-to-Hire COMPENSATION & BENEFITS:? Pay rate of $20/hr ? Medical, dental, and vision benefits available for enrollment starting day one on contract as well as once converted (note: there will be a 30-day gap for the client benefits to kick in at conversion).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client, a global leader in materials and solutions for advanced electronics and high-tech industries, is seeking to add an Administrative Assistant to their team, reporting to the Global Director of R&D. The Administrative Assistant provides comprehensive administrative support to ensure the efficient operation of this company. This role involves a variety of clerical, organizational, and communication tasks to support staff and management. Key Responsibilities- ?Provide direct administrative support to the Senior Director, Global CMPT R&D.- Manage complex calendars, travel arrangements, expense reporting, and meeting logistics.- Coordinate executive-level communications and follow-up actions.- Prepare meeting agendas, briefing materials, and presentation content.- Track action items and ensure timely completion of key deliverables.- Lead planning and execution of internal and external events.- Organize global leadership meetings, customer visits, technical workshops, and team-building activities.- Coordinate venue logistics, budgets, catering, travel arrangements, and event communications.- Ensure professional execution of high-visibility events.- Create executive-level PowerPoint presentations for town hall.- Leverage AI tools to improve productivity, communication, planning, and content creation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Subject Matter Expert (SME) in FDA Medical DeviceRegulations with a strong background in Quality Assurance (QA). In this critical position, this individual will serve as the primary technical authority evaluating compliance, conducting end-to-endQuality Management System (QMS) audits, identifying gaps, and implementing practicalremediation strategies and solutions.Experience navigating regulatory frameworks within the oral care or consumer healthcaresector is highly preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a QA to join one of our largest pharmaceutical clients 5x/week onsite in Rensselaer, NY. This individual will be joining the Cleanroom team within the Facilities Engineering space assisting in lifecycle of reports being processed by the QA team. They will be responsible for managing reports from vendors, executing report reviews, adjusting QA comments, and pushing through to the next step in the report lifecycle. They will be expected to perform a high-level review through QA, identify any Gx issues, and ensuring acceptance criteria is accurate. This will be a mainly individual contributor but will be expected to work cross functionally with QA for oversight from the team when needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is assisting a client in finding Remote Inbound Customer Service Specialist for a high-volume call handling first escalation inbound environment. This is a contract to hire opportunity. The individual will serve as a trusted first point of contact, actively listening with empathy to assess caller needs while helping to de-escalate emotionally charged situations. Responsibilities include collecting and accurately documenting essential information to support intake, triage, and care coordination, as well as clearly explaining next steps, setting expectations, and providing guidance or pre-arrival instructions when appropriate. The role also involves identifying and responding to urgent situations, including potential life-threatening risks or concerns of self-harm or harm to others, and escalating appropriately to ensure safety. Additionally, the individual will monitor the availability and status of field and virtual care resources, responding promptly to emergency alerts and support requests.Responsibilities:Call handling experience: 6?8 calls per hour ? 50+ calls a dayServe as a trusted first point of contact, actively listening with empathy and assessing caller needs while helping to de-escalate emotional situations.Coordinating with internal contacts to escalate everything from appointments, questions, member eligibility, and other requestsCollect and accurately document essential information to support intake, triage, and care coordination.Clearly explain next steps, set expectations, and provide guidance or pre-arrival instructions when appropriate.Identify and respond to urgent situations, including potential life-threatening risks, self-harm, or harm to others, escalating appropriately to ensure safety.Monitor availability and status of field and virtual care resources and respond promptly to emergency alerts and support requests.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.