Industry Expertise

Telecom Staffing and Solutions

We help telecommunications organizations plan, build, scale, and support critical initiatives through telecom solutions, consulting-led delivery, and specialized talent—from the tower to the data center.

What’s shaping telecom

Telecom is being rebuilt around AI, connectivity, capacity, and cost.

Four pressures are reshaping how networks get built and run. Here’s how we turn each one into an outcome we execute, not just advise on.

AI in operations
AI is moving out of the lab and into live networks, and the gap is operational: data readiness, integration, and the teams to run it at carrier scale.
Our solution
AI services for telecom with human-plus-agent delivery: predictive maintenance, network optimization, and customer experience automation, run as outcomes. Or we build and run your whole AI program.
How it scales
AugmentOwn
Embed AI engineers & data scientistsBuild & run your AI program
Telecom data platform · 40% faster resolutionHuman-plus-agent delivery · governance built in
5G, fiber & the path to 6G
Buildout hasn’t slowed: 5G densification, fiber expansion, and early 6G planning compete for the same crews.
Our solution
Network deployment services and fiber deployment services, from OSP design to commissioning.
Data center connectivity
AI-scale data centers are pulling telecom into their growth as the connectivity layer.
Our solution
Network planning and engineering for the routes, rings, and interconnects that AI capacity demands.
OpEx & cost efficiency
After years of heavy investment, operators are under pressure to spend smarter.
Our solution
Telecom operations solutions and vendor consolidation that cut overhead without cutting output.
Agentic transformation

Why does AI stall before operational impact?

Because a model that can’t run the network isn’t an outcome. We operationalize AI across network operations, customer experience, and the back office: agents take the repetitive work, your people keep the judgment.

Plan your AI roadmap Human-plus-agent delivery. Your team, augmented.
How we deliver
Network & operations AI
Predictive maintenance, network optimization, and operational analytics that cut manual effort.
Testing to deployment
We operationalize the pilots that stalled, at carrier scale.
Built on IG Labs
A 30+ person product and engineering team. Outcomes, not tools.
Telecom expertise

Where does our telecom work run deepest?

Specialized services and talent for telecom’s most complex challenges, from infrastructure modernization and fiber deployment to cybersecurity and network connectivity. Our telecom work concentrates in two core solution areas.

Technology & business solutions

A full spectrum of services across AI, application development and modernization, security, applied engineering, and talent.

Common roles supported
  • Security engineers
  • Cloud engineers
  • Cloud architects
  • Cloud migration project managers
  • DevOps engineers
  • AI/ML engineers
  • Network engineers
  • Testers

Engineering solutions

From OSP engineering and design to network migration support, across wireline and wireless: planning, design, deployment, and migration.

Common roles supported
  • Network engineers
  • RF engineers
  • Equipment engineers
  • Transport engineers
  • Network project managers
  • System performance engineers
  • Implementation engineers
  • Construction engineers
  • GIS analysts
  • Leasing admin
  • Network real estate specialists
Expert panel

How is the data center landscape evolving?

Insight Global leader Carlos Gonzalez joins Cecil Stokes and Dr. Kaveh Aflaki to explore how data center infrastructure is evolving, and what its growth demands from the telecom networks that connect it.

Carlos Gonzalez, Cecil Stokes, & Dr. Kaveh AflakiPowering Tomorrow: Navigating the Data Center Revolution · Insight Global
Global delivery

Local expertise and global capacity, from one partner.

Five global delivery centers in the U.S., India, and LATAM. 70+ offices on five continents. Staff telecom work across 50+ countries without standing up an entity in any of them. Local recruiters, local employment law, one partner across all of it.

5
Global delivery centers
50+
Countries served
70+
Office locations
25+
Years of global staffing
Browse all offices and delivery centers
Meet the experts

The team built to put talent to work.

Seasoned telecom leaders with deep industry experience, ready to help you navigate your next challenge.

Jade Gilley

Managing Director, Telecom

Jade leads Insight Global’s telecom practice, partnering with carriers, infrastructure providers, and network operators to solve their most pressing workforce and consulting challenges. She brings a strategic, relationship-driven approach to helping telecom organizations scale teams and accelerate critical initiatives across wireline, wireless, and broadband environments.

TelecomStrategic Leadership
Connect on LinkedIn

Ramesh Garapaty

Director of Strategic Advisory Services, Telecom

Ramesh brings extensive experience in telecom strategic advisory, helping carriers and service providers navigate complex technology transformations. He specializes in guiding organizations through network modernization, 5G rollouts, and digital infrastructure initiatives, aligning consulting engagements with long-term business objectives to drive measurable impact.

Strategic AdvisoryNetwork Modernization
Connect on LinkedIn

Every engagement has a named owner you’ll know by first name, accountable from first conversation through delivery.

Common questions

What do telecom leaders ask us most?

Straight answers to the questions we hear from telecom leaders.