Telecommunications Staffing & Professional Services Agency

Our client is looking for a Project Manager to join their team for their integration of Genesys Cloud Contact Centre. The Genesys Project Manager will act as the single point of contact for Teva / ANDA throughout the Genesys Cloud implementation. This role is responsible for end to end project delivery, ensuring scope, timelines, risks, and dependencies are actively managed while driving execution through the Genesys delivery methodology, standardized governance, and recurring status reporting. You will serve as the primary point of contact between Genesys and customer stakeholders throughout the project lifecycle. You will own and track all aspects of project delivery, including scope, milestones, risks, issues, and dependencies and guide the project through the Genesys implementation methodology, from initiation through go live and post go live support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an Interim Chief Technology Officer (CTO) to serve as a transformational executive leader during a critical period of transition within a $5B+ healthcare system spanning 14 hospitals. This is not a caretaker role. Reporting to the Acting CIO, the Interim CTO will lead modernization and organizational change across a large, complex, Epic-driven, multi-hospital environment, while maintaining operational stability. This role requires a hands-on, decisive leader who is comfortable reshaping teams, challenging legacy approaches, and executing at scale in one of the region?s largest health systems. The Interim CTO will have executive oversight of four major functional areas within the system’s Technology Services Group, operating across a large, multi-site, highly complex hospital environment supporting 14 hospitals and a broad clinical and administrative user base: infrastructure, network and telecommunications, end-user computing and service delivery/engineering. Scope of ResponsibilityInfrastructureOwn core infrastructure platforms including servers, storage, databases, backups, and backend systemsProvide leadership across cloud architecture and hybrid environments, ensuring scalability, security, and reliabilitySupport a highly complex, mission-critical healthcare infrastructure with stringent uptime and performance expectationsNetwork & Telecommunications (Primary Area for Transformation)Lead all wired and wireless networking, telecom systems, and supporting applicationsAssess current leadership, structure, and performance across the network and telecom organizationDrive modernization of network architecture, operating models, and accountability frameworksElevate outcomes from ?good enough? performance to a best-in-class, resilient enterprise networkEnd-User ComputingOversee all desktops, laptops, mobile devices, and clinical workstationsImprove clinician and employee technology experience across login workflows, device performance, and workflow efficiencyBalance security, usability, and cost in a highly regulated healthcare environmentPartner closely with clinical, operational, and security stakeholders to improve satisfaction and adoptionService Delivery & EngineeringLead technology service delivery and engineering functions across the enterpriseOversee the Microsoft ecosystem (M365, backend platforms), Citrix / VDI, and virtualization technologiesProvide executive oversight to a small in-house AI development team and supporting engineering resourcesEnsure consistent service quality, execution discipline, and alignment with enterprise prioritiesKey Priorities1. Network & Telecom ResetReassess organizational design, leadership capabilities, and performance metricsAddress gaps in accountability, talent, and executionModernize architecture and operating models to support scale, reliability, and growth2. Cloud Strategy ExecutionTake ownership of a newly defined cloud roadmap developed with a preferred third-party partnerTranslate strategy into actionable execution plansDrive adoption, governance, and optimization while aligning with security and compliance requirements3. End-User & Desktop Experience TransformationModernize how clinicians and staff interact with technology on a daily basisImprove login experience, system performance, and workflow efficiencyRe-evaluate legacy approaches to endpoint management, virtualization, and access modelsExperience with Imprivata, VDI, and Windows-based environments is highly valued4. Operational StabilityMaintain uptime, reliability, and performance across all technology domainsEnsure patient care and clinical operations remain fully supported while transformation initiatives are underwayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Product Manager to support a large telecom provider. This is an operations-driven product team focused on improving internal processes, tools, and workflows across the organization. This role partners closely with Engineering/IT, Finance, the Network Operations Center, and other business stakeholders to identify pain points and define improvement opportunities. This person will participate in workshops, requirements sessions, and stand-ups to ensure alignment on goals, priorities, and delivery timelines. Responsibilities include translating business needs into clear requirements, user stories, process maps, and acceptance criteria. The role also supports project execution by tracking milestones, risks, and dependencies while following up with owners to keep initiatives moving forward. Additionally, the Product Manager supports user acceptance testing by developing use cases, coordinating test cycles, documenting results, and ensuring issues are resolved prior to go-live.This position is slated for a 6 month contract with likely extensions. While on contract we can offer 25-31/hr USD. If interested please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A telecom client of Insight Global is seeking a highly organized and client-focused Client Project Manager to manage the successful execution of small to medium-sized projects for our existing clients. This role is pivotal in our Inside Sales process, ensuring that once a client approves a quote for services, the project is delivered on time, within scope, and to the client’s complete satisfaction. The coordinator will manage a dedicated “Inside Sale Project” list within Click Up, where each approved quote becomes a milestone. You will be responsible for the entire project lifecycle, from task creation and sprint coordination to quality assurance and final project closeout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is looking for a Preventative Maintenance Technician to be based onsite in Glen Burnie, MD, supporting a range of commercial facility maintenance needs. The technician will be part of a team that manages multiple client locations throughout the region, which includes frequent travel and field-based assignments. The ideal candidate will be skilled in performing regular maintenance inspections, identifying and resolving potential issues before they escalate, and handling urgent repairs across HVAC, electrical, plumbing, and mechanical systems. Daily tasks involve inspecting and maintaining equipment, updating maintenance logs, and communicating with clients about progress and recommendations. While most work is completed independently, there will be opportunities to collaborate with teammates and leadership on larger projects. Additional responsibilities include updating project diagrams, submitting service reports, and ensuring compliance with safety protocols. This position demands strong technical expertise, readiness for fieldwork, and the ability to travel extensively within Maryland?often more than 75% of the workweek.$19/hr to $23/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.