by Celine Pham Credit card loyalty, once built around who offered the credit card with highest reward points, is evolving into a space where standing out takes far more than the usual playbook. Customers expect more from loyalty programs The…
by Celine Pham 
by Emilie Skaug Businesses face constant pressure to move faster, adapt to changing priorities, and deliver better outcomes with fewer bottlenecks. Traditional organizational structures often struggle under these demands, which is why many…
by Erin Ellison Data platform modernization for healthcare billing—improving audit readiness, reporting, and scalable operations with cloud and automation.
by Erin Ellison Moving from strategy to execution takes clarity, ownership, and the right team. Here’s how orgs keep work moving when plans meet reality.
by Erin Ellison Insight Global modernized marketing data for a telecom provider, improving access, efficiency, and decision speed.
by Emilie Skaug Artificial intelligence has found its way into nearly every corner of the enterprise. Teams are using it to automate routine work, accelerate decision-making, improve customer experiences, and uncover new efficiencies. But as AI…
by Rahul Gupta +1 more Technical debt is commonly referred to as the long-term cost created when teams prioritize quick, temporary software solutions, at the expense of having to eventually revisit and rework it later down the road. It has always been a part of…
by Charlotte Pinckney Insight Global launches IG Labs, an AI services and products practice built to turn enterprise AI ambition into operational reality. June 24, 2026 – Atlanta, GA — Insight Global today announced the launch of…
by Erin Ellison What are pod teams, sprint teams, and agile structures? Learn how modern teams are organized to improve speed, ownership, and delivery.
by Celine Pham It feels like every insurer today is being told to invest in AI insurance solutions, but with very little direction on which solutions, and where. We’ve seen most frameworks pointing to cost savings or customer experience, which is helpful in…
by Julia Koslowsky Discover what human in the loop means, where it matters most, and how organizations can scale AI responsibly with human oversight.
by Insight Global Staff The BOTT model has worked for vendors to build out GCCs. But recently, many GCCs has struggled to keep up with hiring. What's the fix?