An International Staffing &
Professional Services Company
Serving Rochester, NY

A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September — May and completing various technical projects within the months of June — August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. This person needs to be comfortable with a pay rate between $22-25/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Overview:We are seeking two experienced Senior Adobe Experience Manager (AEM) Developers/Architects to support a full-scale AEM platform implementation. This engagement will focus on building and enhancing enterprise digital experiences, including websites, content management systems, and digital asset management.Key Responsibilities:? Design and contribute to AEM architecture solutions across the platform? Lead and support custom AEM development efforts? Build and manage integrations with APIs and backend systems? Support content migration activities from legacy platforms into AEM? Work closely with cross-functional teams to deliver scalable, high-performing digital solutionsEnsure best practices around performance, security, and maintainabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a forward-thinking ITSM Now Assist Specialist to lead the exploration, evaluation, and implementation of ServiceNow?s Now Assist (GenAI) capabilities within our IT Service Management framework. In this role, you will bridge the gap between ITSM operations and the broader AI Operations project, ensuring that our AI initiatives deliver tangible value and align with industry best practices. You will be responsible for end-to-end testing, from sandbox environments through to production enablement, acting as an unbiased advocate for “IT for IT” requirements.Strategic Representation & Advocacy: Serve as the primary representative for ITSM on the AI Operations project. Provide an objective, unbiased perspective on the needs, requirements, and potential impact of AI-related “IT for IT” initiatives.Industry Research & Alignment: Continuously research and understand current industry best practices, evaluating the value-adds of ServiceNow’s Now Assist capabilities specifically as they apply to core ITSM functions.Sandbox Exploration & Identification: Collaborate closely with ServiceNow and the Platform team to identify, explore, and validate Now Assist functions within the Sandbox environment.Testing & Quality Assurance: Develop, document, and execute comprehensive test plans for Now Assist functionalities to ensure they meet operational requirements and quality standards before broader rollout.Environment Transition Management: Lead the transition of Now Assist workloads from the Sandbox environment to Non-Production as the Modernized Platform becomes available.Production Enablement: Partner with the Platform Team to successfully enable and configure Now Assist functionality for Production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.