An International Staffing &
Professional Services Company
in Kitchener and Waterloo

Insight Global is seeking a highly analytical and business-minded Insights Analyst to support a growing Analytics & Insights team. This individual will help transform data into meaningful business insights while supporting dashboard development, automation initiatives, and cross-functional analytics projects.This is an opportunity to join a highly visible team that partners with multiple business functions across the organization and acts as an internal analytics consulting group. The ideal candidate combines strong technical skills with business acumen and can effectively communicate analytical findings to non-technical stakeholders.Job OverviewThis Insights Analyst will be responsible for analyzing data, developing dashboards, automating manual reporting processes, and providing actionable recommendations that help drive business decisions.The team supports a wide variety of business functions including customer experience, marketing, collections, pricing, operations, and revenue analytics. Unlike a traditional reporting-focused analyst role, this position requires someone who can connect data points across multiple business areas and translate findings into meaningful business outcomes.The successful candidate will help address an existing analytics backlog, improve reporting efficiency, automate manual processes, and support ongoing business initiatives through data-driven insights.This role is ideal for someone who enjoys solving ambiguous business problems, working across multiple stakeholders, and acting as a bridge between technical analysis and business decision-making.Key Responsibilities? Analyze datasets to identify trends, patterns, risks, and business opportunities? Develop dashboards and reporting solutions using Tableau, Power BI, or similar BI tools? Automate manual reporting processes and improve workflow efficiency? Translate analytical findings into actionable business recommendations? Support stakeholders across various business functions with analytics requests? Build and maintain SQL queries for data extraction and analysis? Utilize Python or R to support analytics and automation initiatives? Present findings and recommendations to business stakeholders and leadership? Identify process improvements, inefficiencies, and automation opportunities? Collaborate closely with Data Engineering, Data Science, and business teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

About the Role: A successful candidate will be part of the Technology & Support Services department, working on the Employee Technology Services team providing tier 1 technical support to the staff of PointClickCare, as well as working at the PointClickCare IT Bar in the Toronto, Downtown Office (The Well) Key Responsibilities: ?Complete initial (T1) triage and technical support of all cases as they are submitted to the TSS department.?Ensure proper routing of cases to correct teams within and outside the TSS department based on requested work or reported issue?Help in setup and deployment of standard configurations for laptop computers and mobile devices?Onboarding, Technology support and Help Desk solutions for the Toronto, Downtown Office (The Well). ?Investigating, providing and documenting workarounds for newly discovered incidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is hiring a Social Media & Content Manager for a leading Canadian online car retailer. This role is responsible for growing the company’s social presence and brand awareness across major social platforms. You’ll own social strategy and execution, create engaging content, and help shape the brand’s voice as it continues to scale nationally. Key responsibilities include managing social channels across Instagram, TikTok, LinkedIn, X, and Reddit; developing content concepts; filming and editing videos; building content calendars; monitoring performance metrics; engaging with followers; and refining content strategy based on results.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.