An International Staffing &
Professional Services Company
in Kitchener and Waterloo

The Supervisor, Production will oversee the day-to-day activities of approximately 30 employees on the manufacturing floor of a highly regulated pharmaceutical producer, including operators, team leaders, and administrative support staff. This individual will be accountable for safety, quality, productivity, compliance, cost, employee relations, and overall shift performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Senior Insights Analyst, Finance to support a large enterprise organization within its Finance and Decision Analytics function.This role sits at the intersection of finance, merchandising, analytics, and technology. The Senior Insights Analyst will own analytics that support key financial and merchandising decisions, including markdowns, clearance, store performance, and profitability. This individual will be responsible for complex reporting workflows, dashboarding, root-cause analysis, test-and-learn measurement, and translating data into clear recommendations for business partners.The ideal candidate combines strong SQL and Tableau expertise with financial acumen and business storytelling skills. This person should be comfortable investigating why a number or KPI moved, identifying the underlying data or business-rule issue, and communicating the impact to both technical and non-technical stakeholders.Key ResponsibilitiesFinance & Business Analytics?Own the business rules and analytics supporting finance and merchandising decisions, including markdowns and clearance.?Analyze store and financial performance to identify trends, drivers, risks, and opportunities.?Build actionable insights around key financial metrics including sales performance, margin, profitability, run rates, and performance against plan.?Conduct cost-benefit analysis and translate findings into clear business recommendations.?Advise business partners on test-and-learn methodology, including control selection, test duration, and success metrics.Reporting & Data Visualization?Build, maintain, and enhance Tableau dashboards and scorecards used by business stakeholders.?Own technically complex reporting workflows and ensure reporting is accurate, documented, and delivered on time.?Investigate reporting discrepancies and trace incorrect numbers back to their source.?Distinguish between data-quality issues, reporting logic problems, and business-rule issues.Automation & Analytics Modernization?Partner with analytics engineering teams to modernize legacy reporting and analytics workflows.?Support the migration of Alteryx and other legacy workflows into SQL- and Python-based solutions.?Leverage enterprise AI tools to improve analytics processes, automate workflows, and develop AI-enabled solutions for business partners.?Validate AI-generated outputs and follow appropriate data-handling practices.Product Ownership & Stakeholder Partnership?Act as the business-side owner for analytics products and tools.?Develop business requirements and acceptance criteria for analytics engineering teams.?Validate new analytics solutions and support adoption across partner teams.?Translate complex technical findings into clear business language for Finance and Merchandising stakeholders.?Build strong cross-functional relationships and understand how stakeholders use analytics products to continuously improve them.Key Competencies?Strong analytical and problem-solving capabilities?Financial and business acumen?Ability to translate data into actionable insights?Consultative stakeholder management?Cross-functional collaboration?Strong written and verbal communication?Planning and prioritization?Process improvement and automation mindset?Curiosity and continuous learning?High level of accountability and ownershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

On a typical day, you will respond to support requests through phone, email, Microsoft Teams, Jira Service Management, and in-person inquiries. You will troubleshoot hardware, software, network, VPN, MFA, and Microsoft 365 issues, while preparing laptops and accounts for new employees. You will also support device deployments, maintain asset records, document solutions in Confluence, and collaborate with infrastructure, development, and security teams on more complex issues.Key Responsibilities- Provide technical support for Windows laptops, Microsoft 365, network connectivity, VPN, MFA, and office equipment.- Log, prioritize, resolve, and escalate support tickets through Jira Service Management.- Configure and deploy laptops using Microsoft Intune and Windows Autopilot.- Manage employee onboarding and offboarding, including accounts, licences, devices, group memberships, and access.- Maintain accurate hardware and software inventory records.- Ensure devices have the required security tools, encryption, and updates.- Create and maintain knowledge articles, SOPs, and user guides in Confluence.- Identify recurring technical issues and recommend process or system improvements.- Partner with infrastructure, development, and security teams during escalations, migrations, and system changes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.