An International Staffing &
Professional Services Company
in Kitchener and Waterloo

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Staffing & Professional Services in Kitchener & Waterloo Across All Industries

As Kitchener and Waterloo’s leading professional services and staffing partner, we help businesses connect with exceptional talent and specialized teams for every need, from short-term support to long-term project solutions. Our recruiters and account managers go beyond traditional staffing by delivering tailored strategies backed by deep industry expertise and a care-driven approach. Our capabilities span dozens of industries throughout the Kitchener-Waterloo region. Explore the industries we serve below:

Job Seeker looking for a role?

We’ve got you covered. Check out the open roles our clients have based in Ontario.

Incident Manager

North York, ON

Insight Global is seeking an Incident Management / Operations Lead to own high-visibility, business-critical incidents across a complex retail technology environment. This role serves as the central coordinator during incidents?driving resolution, keeping workstreams moving, and delivering clear, concise, and frequent updates to senior leadership. The ideal candidate brings a strong operations and ?firefighter? mindset, thrives under pressure, and can quickly learn technology stacks. This position requires confidence, decisiveness, and the ability to lead people and develop talent while ensuring stakeholders stay informed and aligned throughout the incident lifecycle.This role will be onsite 1x a week in North York, Toronto.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
View Incident Manager Position

IT Project Manager

Toronto, ON

Insight Global is seeking a Technology Project Manager to support a large financial services client within the banking sector. This individual will be responsible for end-to-end technology delivery of application initiatives, working closely with engineering, architecture, and business stakeholders to ensure successful execution. This role is not a Scrum Master or Business Project Manager position ? it requires a strong technology and application delivery background.The ideal candidate will have hands-on experience leading complex application delivery initiatives in a financial services or banking environment, with a preference for candidates who have supported CIBC or similar Tier-1 banks.Responsibilities include the below : -Own end-to-end delivery of technology and application initiatives from intake through production release-Lead planning, execution, and delivery across multiple application workstreams-Partner with engineering, architecture, QA, infrastructure, and security teams to drive delivery outcomes-Manage delivery timelines, dependencies, risks, and issues across complex technology programs-Translate high-level business requirements into executable delivery plans-Ensure alignment between technology teams and business stakeholders-Provide regular delivery status updates to senior technology and business leadership-Drive accountability across delivery teams while ensuring adherence to enterprise delivery standards-Support release planning, production readiness, and post-implementation activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
View IT Project Manager Position

Scrum Master

Toronto, ON

We are looking for a Scrum Master to join our digital banking team and lead the delivery of innovative solutions for our customers . You will be responsible for facilitating agile practices, resolving impediments, and ensuring high-quality standards throughout the software development lifecycle (SDLC). As a Scrum Master, you will work closely with product owners, developers, business analysts, quality assurance engineers, and other stakeholders to ensure alignment of vision, goals, and expectations. You will also coach and mentor the team on agile values, principles, and practices, and foster a culture of collaboration, feedback, and continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
View Scrum Master Position

Why Work With Insight Global?

Services in Kitchener-Waterloo and Beyond

In addition to our staffing expertise in Kitchener and Waterloo, we offer comprehensive professional services designed to help organizations optimize talent and accelerate innovation through advanced technologies like AI, cloud computing, and data analytics. Guided by each client’s unique goals and challenges, we consistently deliver highly skilled candidates and customized business solutions that go far beyond traditional staffing models. Discover the full range of our Kitchener-Waterloo services below!

Client Reviews

Insight Global has been our key supplier of domestic talent for years. Now that we’re recruiting internationally, IG has done extraordinarily well. They’re fast, the candidate quality is outstanding, and the customer service is exceptional.
Head of Vendor ManagementPluto TV
While our partnership with IG is newer, we’ve had nothing but positive experiences. We’ve been able to operate transparently as partners & feel supported by IG. The IG team has acted quickly when needed & has remained flexible for us as our needs change.
Bre G.NIKE, Inc.
Insight Global is always in tune with my needs & works diligently to find the right candidates; not just a volume of candidates.
Shawn B.T-Mobile
Insight Global’s team aided in making a seemingly impossible task possible. They provided valuable insights in the conception & architecture of how we’d tackle a large hiring push & through close partnership, they pivoted & worked with us as needs changed.
Tim S.Macy’s Inc.
My contacts at Insight Global have been friendly, helpful & listen to our needs. They have been flexible & helpful when short timelines were provided them. The candidates provided were qualified & teachable.
Rayna W.Kellogg Company
Insight Global has been great to work with–getting us qualified candidates SO quickly that have been perfect culture fits for our team. We tried to fill some of these positions on our own for months, & Insight Global helped us fill them in under a week!
Cassie F.Frontline Education

Our Office

345 King Street
Suite 202
Kitchener, ON N2G 1B8 Canada
Insight Global - Suite 202, Kitchener, ON N2G 1B8

Helping College Grads from Around Kitchener-Waterloo

As a leading staffing and professional services agency in Kitchener and Waterloo, we take great pride in helping college graduates from around Canada—Kitchener-Waterloo, Toronto, Vancouver, Calgary, Ottawa, and more—take their first professional step. Whether it’s helping you get a job, or finding where you fit at Insight Global, we’re passionate about helping our friends at Conestoga College, University of Waterloo, Wilfrid Laurier University, and the many other great colleges and universities in and near Kitchener-Waterloo.

Join the In-House Team

FAQs

What are the benefits of working with a Professional Services & staffing agency to hire staff?

Partnering with a Kitchener-Waterloo professional services and staffing agency can save you money and time while providing access to the best talent. We curate the most qualified job applicants through our knowledge of local job markets and referral networks across Ontario.  

Once engaged, our account managers and recruiters identify the strongest candidates and handle the interview process, reference checks, and even the onboarding process. Beyond the search, we are true partners even after you onboard your new hires, offering solutions for driving employee retention and company culture.

We drive industry change with our professional services capabilities, from supporting data and analysis to leading the way in AI technologies. Because of our staffing capabilities, we can find the talent to execute these services as well.

What Professional Services Do You Offer?

Our professional services span a diverse range of customized talent and technical solutions.

  • On the talent side, we offer recruitment process outsourcing, project management services, culture and performance consulting, development of custom and high-performing teams, and more.
  • On the technical side, our capabilities include AI, data analytics, cloud, customer experience, apps, and more.

We can execute these services across dozens of industries, including tech, construction, telecom, healthcare, financial services, manufacturing, and beyond.

How do I apply for a job?

There are two ways you can apply for jobs with Insight Global:

1) Search for jobs on our Job Board.
2) Interested in joining the in-house team? Learn more and apply.

How can I reach a specific department at Insight Global?

To ask specific questions or reach an Insight Global department visit: https://insightglobal.com/contact/

How do I verify current or past employment?

For instructions and other helpful information visit: https://insightglobal.com/employment-verification/

How quickly can you staff my open position?

Depending on interview availability and decision-making, we typically identify and screen candidates in 24-48 hours. Onboarding for consultant assignments takes as little as 1-3 days, but the typical timeframe for interviews, onboarding, and in the door working is 1-3 weeks.

Is Insight Global Better Business Bureau (BBB) accredited?

Ready to work with insight global?

Staffing Resource Center


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