An International Staffing &
Professional Services Company
in Hartford, Connecticut

A state agency is seeking an Application Support Analyst to provide hands-on technical and functional support for Salesforce-based provider and parent portals, while also supporting the rollout of a new Single Entry Portal. This hybrid role requires close collaboration with business stakeholders, developers, and agile teams to troubleshoot issues, validate system enhancements, and ensure a seamless user experience. This will be a help-desk style role responding to tickets as needed. The analyst will be responsible for day-to-day end user support, issue triage, and documentation, as well as assisting technical analysts with requirement clarification, testing, and light configuration updates. This individual will play a key role in supporting ongoing portal enhancements and release cycles by participating in UAT, gathering user feedback, performing root cause analysis, and coordinating with technical teams to resolve defects. Additionally, the role involves supporting user onboarding, maintaining knowledge base documentation, and ensuring timely communication with stakeholders to drive successful adoption and continuous improvement of the platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role is responsible for designing, developing, and maintaining decision services using IBM Operational Decision Manager (ODM).The individual will build reusable rule assets and object models that align with enterprise standards and support shared-service reuse initiatives. They will integrate ODM decision services with upstream and downstream systems through APIs and service-based architectures, leveraging REST and SOA patterns. Additionally, they will participate in CI/CD processes to ensure reliable and consistent deployments, utilizing modern engineering practices and version control. The role also involves providing production support, including troubleshooting and performance tuning of decisioning services, while ensuring alignment with monitoring and observability standards. Success in this position requires close collaboration with cross-functional teams, including architecture, DevOps, product, and QA, within an Agile environment to deliver high-impact business outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Technical Product Owner will drive ongoing enhancements to the Care Connect data exchange solution (care gaps tool), partnering with product, engineering, and business stakeholders to expand functionality that is already implemented. This role blends BA and PO responsibilities?owning discovery, requirements, and delivery execution?while translating interoperability needs into well-defined user stories, acceptance criteria, and prioritized backlogs in an Agile environment. The ideal candidate has strong data mapping expertise and hands-on experience with healthcare data exchange standards, including FHIR and HL7/CCDA, and is comfortable leading mixed teams of technical and non-technical partners to deliver reliable integrations and measurable outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.