An International Staffing &
Professional Services Company
in Rhode Island

Insight Global is seeking a Lead Voice AI Engineer to support a large health insurance client of ours. The team is building and scaling a conversational Voice AI platform within the Medicare space. This initiative focuses on creating AI-driven member interactions in a highly regulated healthcare environment, requiring a blend of conversational design, prompt engineering, and technical development expertise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Senior Program Manager to lead large-scale, complex enterprise initiatives. This individual will be responsible for end-to-end program delivery, roadmap execution, financial oversight, executive communication, and coordination across technical and business teams.The ideal candidate has experience managing $30M+ program budgets and working with senior stakeholders across Product, Engineering, Business, PMO, and leadership teams. Healthcare experience is a plus, but not required.Key ResponsibilitiesOwn end-to-end program delivery, including roadmap execution, milestone tracking, dependencies, risks, and schedule management.Manage large, complex programs with budgets of $30M+.Lead executive and senior leadership reporting, providing clear visibility into program health, risks, financials, milestones, and overall status.Drive portfolio governance and ensure teams remain aligned with program objectives and priorities.Coordinate across Product, Engineering, Business, PMO, and leadership teams to maintain stakeholder alignment.Own and oversee budget management, financial tracking, forecasting, and resource planning.Monitor program investments and support value realization across major initiatives.Identify and proactively manage program risks, issues, dependencies, and competing priorities.Establish clear program plans and drive accountability across multiple technical and business workstreams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are looking for an IBM Sterling OMS SRE / Application Production Support Engineer to join our team! This role is a hybrid role in Woonsocket, RI or Scottsdale, AZ. This individual will provide L2/L3 production support, proactively monitor system health, troubleshoot incidents, and support modernization efforts focused on containerized and microservices-based architectures. The role requires strong expertise in Sterling OMS, Splunk, Grafana, SQL, Linux, and production incident management. Familiarity with Jenkins, GitHub Actions, Kubernetes, and modern deployment practices is preferred; however, this is primarily an application support and operations-focused role rather than a dedicated DevOps position.Operational Expectations?Participate in 24/7 on-call rotation with defined escalation procedures.?Respond to production alerts and incidents according to established SLAs.?Support critical production incidents outside regular business hours when on call.?Participate in weekend or holiday support for planned releases and business-critical events.?Maintain clear shift handovers, operational documentation, and incident updates.Compensation: $45-53/hr. Exact compensation is negotiable and may vary based on several factors, including skills, experience, location, and education. Benefit packages for this role will start on day one of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.