An International Staffing & Professional Services Company Serving Roswell, Georgia

About the Role The BPO QA Lead owns the multi-tier quality process for the Atlanta annotation cell, running calibration with Calder, gold-standard audits, and Kappa tracking to hit and hold the = 0.8 quality target across modalities. Responsibilities Execute multi-tier QA ? peer review ? senior QA ? gold-standard audit Run weekly calibration sessions with Calder’s QA counterpart Perform gold-standard audits and track Kappa daily; report trending Manage the 30-day calibration ramp and re-calibration on guideline changes Route annotation findings back to field operators through Team Leads Own quality across all three capture modalitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

About the Role The BPO Site Manager runs Insight Global’s onshore annotation cell in Atlanta, owning site operations, throughput, and the Calder relationship for the cell. You will stand up and scale a high-quality annotation and QA operation trained across all three capture modalities. Responsibilities Run day-to-day site operations; own throughput against plan Own hiring, retention, and facility operations for the cell Serve as SPOC to the Operational PM and escalation path into the program Partner with QA Leads on calibration, Kappa trending, and gold-standard audits Coordinate cross-modality training (iPhone, CalderRig, Egocentric) with CalderWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a motivated Fiber Design Technician with 1-3 years of experience supporting fiber optic network design projects within the utility or telecommunications industry. This role will assist with the planning, design, and documentation of aerial and underground fiber networks supporting broadband expansion, utility communications, and smart grid initiatives.The ideal candidate will have experience utilizing GIS, CAD, or fiber design software and possess a strong understanding of outside plant (OSP) construction practices, utility infrastructure, and fiber network fundamentals.Develop fiber optic network designs for aerial and underground distribution systems.Create construction drawings, permit exhibits, splice diagrams, and route maps using CAD and GIS-based design tools.Support fiber routing, cable placement, and network expansion projects while ensuring compliance with client and utility standards.Conduct desktop analysis of utility poles, underground facilities, rights-of-way, and existing infrastructure.Review field data, survey information, and as-built documentation to produce accurate engineering packages.Coordinate with utility clients, project managers, permitting agencies, and field personnel throughout the design process.Assist with make-ready assessments, pole loading considerations, and utility attachment requirements.Ensure design deliverables are completed accurately and within project schedules.Perform quality control reviews of fiber design packages before client submission.Support permitting, easement, and joint-use coordination efforts as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.