An International Staffing &
Professional Services Company
in Tampa, Florida

The Software Engineer Senior, Dynamics 365 CRM / Dataverse, is a hands-on senior engineer who designs, develops, integrates, and supports secure, scalable enterprise solutions across Dynamics 365, Dataverse, Power Platform, and Azure. The role independently solves complex problems, translates functional and non-functional requirements into maintainable designs, and delivers within quality, security, platform, and operational standards. The engineer leads technical work, estimates and decomposes assignments, reviews designs and code, mentors developers, communicates risks, supports production issues, and partners with Product, Business Analysts, QA, architecture, DevOps, operations, and integration teams. The role provides advanced troubleshooting and root-cause analysis while promoting reusable components, controlled application lifecycle management, reliable integrations, observability, and continuous improvement. This is a senior individual-contributor role without formal people-management responsibility. This role is expected to escalate issues to Director/Manager App Dev in a timely manner in order to prevent project delays and take ownership of estimating development effort for these projects. The incumbent must foster a team environment where all members are included in the solution and leadership is aware of all actions being taken. Their team includes other Senior Engineers, Software Engineers, Business Analysts, System Architects, and DBAs. One of the primary responsibilities is to provide L3 Support for the Firm?s applications, which includes timely response to Service Desk issues while managing our bug tracking tool during the course of development and assigning defects to team developers.1. Design, configure, test, and maintain Dynamics 365 model-driven applications and Dataverse solutions. Build csharp/.NET plugins, custom APIs, JavaScript/TypeScript extensions, Power Automate flows, and reusable components using sound data-modeling and security practices.2. Translate functional, non-functional, security, and data requirements into technical designs, estimates, work items, and implementation plans. Assess dependencies, platform constraints, risks, and downstream impacts.3. Lead design and code reviews, mentor developers, promote engineering standards, estimate and delegate technical work, communicate status, and escalate risks or blockers with recommendations.4. Communication with project team members including assisting QA with testing of software, assist tech lead and project management with estimation, planning, and project status, and assistance with identifying project issues and risks5. Develop unit and integration tests; partner with QA; manage solutions, source control, Azure DevOps pipelines, configuration, releases, and deployment troubleshooting. Diagnose production defects using telemetry, complete root-cause analysis, and implement durable fixes.6. Other duties as assigned, including additional engineering, platform, production-support, or organizational priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The AWS Connect Analyst/Engineer leads complex software development projects. Leads the integration of applications with complex interfaces. Serves as subject matter expert relevant to projects and application support assignments in multiple business areas. Mentors and directs junior staff. May serve as backup to the Manager. 50/50 development and support.PRIMARY DUTIES AND RESPONSIBILITIES 1. Leads complex software development projects. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications.2. Leads selection and implementation of software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources.3. Leads the integration of applications with complex interfaces based on specifications provided.4. Provides 24×7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Coordinates maintenance activities which may include release schedules for one or more functional areas.5. Supports the request and analysis phases of SDLC by producing required documentation and estimates; manages and oversees junior staff in the production of deliverables.6. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; manages and oversees junior staff in the production of deliverables.7. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers. May function as Technical Lead on projects and oversee technical staff; may lead multiple concurrent projects.8. Subject matter expert in multiple business areas, including those relevant to projects and application support assignments.9. Considered a subject matter expert in their technical discipline; mentors and directs junior staff. Develops and drives standard practices within their team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is transforming the automotive locksmith industry through cutting-edge robotics, mobile technology, and exceptional customer experiences. We are seeking a Mobile Operations Manager to lead a team of Mobile Operations Technicians while delivering outstanding customer service, driving sales, and ensuring operational excellence in the field.This role combines leadership, customer service and sales, and hands-on technical expertise. The Mobile Operations Manager will oversee a team of 3-4 technicians at retail partner locations, serve as the team’s technical expert, and help develop technicians through coaching, training, and ongoing support.What You’ll Do: Leadership, Sales & Customer Experience- Lead, coach, and develop a team of 3-4 Mobile Operations Technicians.- Train new and existing technicians on customer service, sales techniques, operational procedures, and automotive key programming.- Drive team sales performance through customer engagement, relationship-building, and service excellence.- Serve as the primary point of contact for escalated customer concerns and ensure positive resolutions.-Build and maintain strong relationships with retail partners and customers.- Educate customers on products, services, pricing, and available solutions.- Ensure technicians consistently deliver an exceptional customer experience.-Monitor team performance, sales metrics, customer satisfaction, and productivity goals.- Foster a positive, collaborative, and customer-focused team culture.Technical & Operational Leadership- Train technicians on programming procedures, troubleshooting methods, and quality standards.- Support technicians with complex programming issues and customer situations.- Cut, duplicate, clone, and program automotive keys, fobs, and remotes when needed.- Ensure all completed keys are tested for functionality and accuracy before customer delivery.- Maintain first-time-right quality standards to minimize remakes and customer callbacks.- Oversee inventory management, equipment maintenance, and mobile workspace organization.- Ensure vans, tools, machines, tablets, and POS systems remain operational and well-maintained.- Monitor inventory levels and coordinate replenishment of keys, remotes, and supplies.-Ensure compliance with company procedures, safety standards, and operational policies.What We Offer- Competitive base salary + uncapped commission opportunities- Company vehicle and equipment provided- Paid training and ongoing development- Career advancement opportunities- Health, dental, and vision insurance- 401(k) with company match- Paid Time Off (PTO)- Flexible Spending Account (FSA)- Health Savings Account (HSA)- Basic Life and AD&D InsuranceBenefits: – Career path opportunities- Health, dental, and vision insurance- 401K plan with match- PTO- Flexible Spending Account (FSA)- Health Savings Account (HSA)- Basic Life and AD&D InsuranceCompensation: $65,000 + uncapped commissionSchedule: Wednesday-Sunday, 8am-5pm ESTWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.