An International Staffing &
Professional Services Company
Serving Knoxville, Tennessee

Patient Financial Counselor role in Nashville.This is a high-impact, patient-facing role in an oncology setting, so personality and emotional intelligence are just as important as experience.What They?re Looking For3+ years in financial counseling / patient access / insurance verificationStrong background in eligibility, benefits, and authorizations (including drugs)Experience walking patients through cost breakdowns, payment plans, and coverage gapsKnowledge of CPT/HCPCS codingComfortable working in a clinical/oncology environmentStrong customer service, with the ability to be both empathetic and firmQuick learner, detail-oriented, and able to multitask/adapt to changeDay-to-Day ResponsibilitiesEducate patients on insurance coverage, co-pays, deductibles, and out-of-pocket costsWalk patients through what is and is not covered under clinical trials~70?75% of patients are on trials (often last-line treatment)Help set up payment plans and guide patients through financial assistance programsIncluding programs for free/assisted drug accessVerify insurance and maintain accurate eligibility and demographic informationHandle pre-authorizations and referrals, including drug authorizationsPartner closely with nursing staff, providers, and financial aid organizationsOccasionally assist with drug ordering coordinationReview patient balances and ensure accurate co-pay collectionWork through difficult situations, including supporting patients during end-of-life care scenariosEnvironment & CultureHeavy collaboration with internal team (notably this person?s leader)Requires ability to compartmentalize and have tough conversations with patientsStrong support system in place:EAP (therapy/counseling benefits available)Very mission-driven, patient-focused environmentLogisticsSchedule: 8:00 AM ? 4:30 PMHybrid: ~50% remote / 50% onsiteFully onsite during first few months of trainingTraining: ~3 months (shadowing begins within first few days)Must be able to ramp up quickly and handle workload early onComp$23?25/hrDirect hire + full benefitsInterview ProcessIn-person preferred (video if needed)Quick turnaround ? feedback provided same dayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role is a hands-on Lead Engineer embedded in a small, cross-functional squad focused on testing new business strategies.The Lead Engineer will drive both technical execution and day-to-day squad leadership, partnering closely with Product and Delivery. While not a formal people manager, this role functions as the de facto technical leader for the squad, ensuring high-quality delivery and alignment with broader Product Engineering standards.This is a build-first role ? writing code daily, shipping quickly, and enabling the team to experiment, learn, and iterate at speed without creating long-term technical debt.Hands-On Engineering (~60?70%)?Design, build, and ship full-stack features?Develop modern, responsive UIs?Build APIs and services on AWS serverless architecture?Define infrastructure using IaC?Lead by example in code qualityTechnical Leadership & Delivery (~30?40%)?Lead a small squad through rapid experimentation?Translate business ideas into execution quickly?Own delivery and remove blockers?Align with Product and Delivery?Ensure alignment to engineering standards?Balance speed, scalability, and maintainabilityInnovation & Experimentation?Enable fast iteration and testing of ideas?Leverage feature flags for safe experimentation?Encourage rapid prototyping?Manage technical debt proactivelyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role is a hands-on Senior Engineer embedded in a small, cross-functional squad focused on testing new business strategies.The Senior Engineer is accountable for building and shipping high-quality software, working closely with the Lead Engineer, Product, and Delivery. This role plays a critical part in translating ideas into working solutions quickly, while ensuring alignment with Product Engineering standards and long-term platform sustainability.This is a build-first role ? focused on delivering features end-to-end, contributing to rapid experimentation, and maintaining strong engineering discipline as the team iterates and learns.Hands-On Engineering (~70?80%)?Design, build, and ship full-stack features across the stack?Develop modern, responsive user interfaces?Build and evolve APIs and services on AWS serverless architecture?Define and manage infrastructure using Infrastructure as Code?Contribute actively to code reviews ensuring high-quality, maintainable solutionsTechnical Contribution & Collaboration (~20?30%)?Collaborate closely with the Lead Engineer to execute squad priorities?Translate business requirements into scalable technical solutions?Participate in sprint planning, refinement, and design discussions?Identify risks, tradeoffs, and improvement opportunities?Contribute to engineering standards and developer experience improvementsInnovation & Experimentation?Support rapid iteration and testing of new ideas?Balance speed with quality in delivery?Leverage feature flags for safe experimentation?Ensure experimental work evolves into scalable solutions?Actively surface and address technical debtWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.