An International Staffing &
Professional Services Company
in Jacksonville, Florida

Our client, a major healthcare system in Northeast Florida, is seeking an experienced Onboarding Specialist to support a high-volume onboarding function during a critical HR technology migration from PeopleSoft/iCIMS to Workday. This role is responsible for all post-offer onboarding activities and plays a vital part in ensuring that new hires?particularly those in patient care?are credentialed, compliant, and prepared for day one.This is an onsite role that works closely with recruiters, hiring leaders, and candidates while navigating both legacy systems and new Workday processes.Key ResponsibilitiesPost-Offer Candidate Management?Serve as the primary point of contact for candidates once an offer is extended.?Manage onboarding workflows from offer acceptance through start date.?Communicate with candidates regarding required documentation, timelines, and next steps.Credentialing, Compliance & Documentation?Conduct background checks, credentialing verification, physical requirements, and related pre-employment screenings.?Review, verify, and track candidate documentation with high attention to detail.?Utilize non-person profiles to identify required credentials based on role.?Process and complete I-9s, E-Verify (Equifax), and document uploads into DocuStar.?Ensure compliance with healthcare regulatory standards.System Navigation & Queue Management?Process candidates within iCIMS while also supporting onboarding in Workday as the system transitions.?Manage and work through the iCIMS onboarding queue; migrate workflows as needed.?Support team readiness as the department shifts fully to Workday in March.Stakeholder Communication?Collaborate with recruiters, department leaders, and HR partners to resolve onboarding conflicts, discrepancies, or missing requirements.?Escalate issues professionally and, when necessary, rescind offers in accordance with HR policy.?Attend meetings with hiring leaders related to onboarding progress, challenges, and process updates.Workflow & Tracking?Maintain accurate tracking of hires using spreadsheets and internal tools.?Support onboarding volume of 60?100 candidates per week.?Follow communication standards around frequency, clarity, and professionalism.?Help set or maintain expectations around candidate-driven delays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced IT Help Desk Support Specialist to support a high-volume call center environment. This role focuses on first-line troubleshooting, user experience analysis, and issue mitigation across telephony and internal platforms, with the goal of resolving issues before escalation to internal IT teams.The ideal candidate has strong help desk experience, understands call center operations, and is comfortable working independently while collaborating with cross-functional internal teams.Key ResponsibilitiesProvide day-to-day IT help desk support for call center users, serving as the first point of contact for technical issuesTroubleshoot and resolve telephone connectivity and telephony platform issues (Genesys experience strongly preferred)Support systems and internal platform issues EGQ Assist with SharePoint site support, access, and basic maintenancePerform user analysis and documentation related to system issues and resolutionsAssess the end-user experience to diagnose, mitigate, and resolve issues before escalation to internal IT support teamsHandle a variable volume of support instances per day; busy days can be high-volumeParticipate in meetings with various internal stakeholders, including cross-functional teamsCommunicate clearly and professionally with end users and internal partnersMaintain accurate documentation of issues, troubleshooting steps, and resolutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking an Accounts Payable Analyst to support a high-impact system cleanup initiative in preparation for a migration to Workday. This role sits above the AP Specialist level, requiring advanced analytical capabilities, strong critical thinking, and the ability to independently own complex AP workstreams while providing guidance and oversight to junior team members.The ideal candidate will bring a Bachelor?s degree, 3?5+ years of progressive AP experience, and demonstrated ability to analyze large data sets, resolve complex discrepancies, and support audit-related initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.