Jobs

We are seeking an experienced Kubernetes Engineer/Administrator to join our team at Moody’s. This role focuses on managing and scaling our enterprise-grade Azure Kubernetes Service (AKS) infrastructure. You will be responsible for designing, implementing, and maintaining production Kubernetes clusters that support critical enterprise workloads across multiple Azure regions. Primary responsibilities include: ?Azure Kubernetes Service (AKS) Management ?Security & Compliance ?Service Mesh & Advanced Networking ?Infrastructure as Code (IaC)?GitOps & CI/CD?Azure Platform Integration ?Monitoring, observability, & operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting skills, a customer-first mindset, and experience supporting macOS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we?d love to meet you. Key Responsibilities ?Deliver in-person and remote technical support for macOS, iOS, and Windows 11 systems. ?Set up, configure, and maintain desktops, laptops, and mobile devices. ?Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive. ?Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals. ?Accurately document incidents, troubleshooting processes, and resolutions. ?Support onboarding and offboarding processes: account setup, device preparation, and user orientation. Payrate – $35- $40We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role will own and manage a structured AI product feedback workflow, overseeing intake, triage, clinical review, prioritization, escalation, quality review, root cause analysis, backlog linkage, and closure of user-submitted feedback. The individual will perform first-pass triage on incoming items, route issues to appropriate stakeholders, and partner closely with clinical, quality, and product teams to ensure proper evaluation?especially for sensitive or high-impact cases. They will facilitate recurring quality review discussions, capture decisions, and ensure follow-through on action items, while also translating feedback into clear Jira tickets, user stories, and acceptance criteria for engineering, data science, UX, and content teams. Additionally, they will track dependencies, support root cause analysis, maintain backlog alignment, and ensure all work is documented and closed out clearly, working cross-functionally while growing into broader AI product ownership over time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day to Day: Insight Global is seeking a Product Owner for a customer in the Apex, NC area. In this role, you will be the voice of the customer and the content authority within your Agile team, ensuring that features and stories deliver clear business value aligned to the company?s product roadmap and technology strategy. You will work as part of the Agile Trio ? partnering with the Value Stream Architect (technical authority) and Scrum Master (execution authority) ? to define, prioritize, and deliver solutions that integrate hardware, firmware, cloud, and application layers into a seamless customer experience.In the near term, your focus will be on backlog excellence and delivery predictability, ensuring stories are well-defined, prioritized, and ready for sprint execution. You will collaborate closely with Product Management, Engineering, DevOps, QA, and Program leadership (RTEs and STEs) to coordinate release readiness, manage cross-team dependencies, and support successful Program Increment (PI) planning. This is a highly visible role that requires systems thinking, strong communication skills, and the ability to translate business objectives into actionable technical stories. The ideal candidate brings a solid understanding of full-stack IoT development, curiosity about the customer experience, and a passion for building products that connect innovation with purpose.Responsibilities:?Serve as the Product Owner within an IoT value stream (Applications, Backend, Edge, or Smart Devices), managing and prioritizing the product backlog to deliver maximum business value.?Partner with the Agile Trio (Value Stream Architect and Scrum Master) to define and refine epics, features, and user stories that align to product and architectural objectives.?Translate high-level product roadmaps and business requirements from Product Management into clear, actionable development priorities.?Define and maintain high-quality user stories, acceptance criteria, and definition of ready/done to ensure clarity across the development team.?Facilitate and contribute to backlog refinement, PI Planning, and iteration reviews, ensuring the team delivers consistent, predictable value.?Collaborate with RTEs, STEs, and Program Managers to identify and manage cross-team dependencies and ensure alignment of value-stream deliverables with integrated IoT releases.?Work with DevOps, QA, and engineering teams to ensure release readiness, validation of feature acceptance, and adherence to quality standards.?Partner with Product Management to measure business value, validate solution outcomes, and ensure traceability between strategy and delivery.?Continuously assess and improve backlog management processes, team velocity, and feature throughput using Agile metrics and feedback loops.?Support Inspect & Adapt sessions and retrospectives by providing data-driven insights into delivery performance and improvement opportunities.?Engage with engineering and architectural teams to ensure technical feasibility, compliance with design intent, and scalability of solutions.?Demonstrate curiosity and ownership by maintaining awareness of how your value stream connects across the full IoT stack ? from device through cloud to customer application.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer in the Houston, TX area is seeking a Carrier Sale Representative to join their carrier sales team. This team is responsible for cultivating and managing carrier relationships to provide operational efficiency for the company’s clients. On a daily basis, this person will be responsible for understanding the logistics and freight requirements for customer product and provide the carrier support to execute on the requirements. They will be interfacing with various groups within the organization to ensure timely and exceptional delivery, tracking carrier movement, and escalating any problems and issues that may occur. This is a fast-paced and high-volume environment, so this person must be very organized and have a pro-active attitude to provide updates and communicate efficiently. This is a permanent direct hire role and will be paying an annual base salary or $60 – 65K with additional opportunity for quarterly commissions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The IT team is seeking a highly organized, technically oriented professional to support leadership across documentation, process development, research, stakeholder coordination, and internal communications. This person will work closely with IT leadership to help translate ideas, discussions, and operational needs into clear documentation, structured processes, research deliverables, and communication materials that support the department?s broader strategic initiatives. This role is not intended to be a traditional administrative support position, nor is it a deeply hands-on engineering role. Instead, the ideal candidate will bring a strong ability to operate in technical environments, work alongside stakeholders, synthesize information quickly, and produce polished written deliverables that help move initiatives forward.Key Responsibilities:? Partner closely with IT leadership to draft, edit, and refine policies, procedures, and process documentation? Sit in on meetings with leadership, stakeholders, and project teams to capture key takeaways and translate conversations into actionable documentation and followup materials? Conduct research and analysis on technical, operational, and market-related topics to support decision-making, presentations, and strategic initiatives? Assist in the development and documentation of new internal processes, particularly as the organization works through operational and structural changes? Support communication of process updates and organizational changes through internal tools such as SharePoint? Help develop content for leadership-facing and public-facing needs, including briefing materials, talking points, Q&A documents, and supporting content for presentations or panels? Collaborate across multiple IT functions and projects rather than supporting just one single initiative? Organize information from multiple sources and create clear, polished outputs tailored to different audiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A high-scale technology client is seeking a Lead Cassandra Engineer to join their team! This individual will lead a Cassandra migration initiative, working closely with engineering teams to design and build scalable infrastructure while ensuring proper configuration and performance. They will develop automation solutions, monitor system health, troubleshoot latency and outages, and run experiments to validate upgrades and changes in production environments. The role also involves influencing architectural decisions, mentoring team members, and ensuring high availability in a distributed system. This is a remote opportunity supporting U.S. time zones with on-call responsibilities; compensation is flexible and the role is full-time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking a Program Integrator to support an aviation program execution across multinational defense programs. This person will support configuration management, tracking, and keeping compliance. Day to day responsibilities require communication and coordinating between engineering and management teams as well as reporting to government stakeholders. This position will require occasional CONUS/OCONUS travel and holding an Active US Secret Clearance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Summary:The Reality Labs Quality team is seeking an experienced Early Field Failure Analysis Engineer to conduct detailed root cause analysis on device failures.You will be responsible for performing failure analysis on high-volume, technically complex consumer products such as Meta smart glasses and Meta Quest virtual reality headsets. You will leverage your debug and diagnostic skills and utilize a wide array of failure analysis techniques to isolate the root cause of hardware failures. You will also communicate your findings and recommendations to a highly cross-functional team to influence and drive improvements to the quality of current and future products.To be successful in this role, you will have a passion for failure analysis, fault isolation, and troubleshooting. You will possess a strong curiosity for understanding failures at a symptom level, and through robust failure analysis techniques, dive deeper towards the root cause. You will be dependable and possess excellent interpersonal and communication skills to thrive in a highly cross-functional environment.Responsibilities:? Perform engineering-level failure analysis of Reality Labs Devices.? Own the end-to-end failure analysis process ? from failure replication at the system level to failure isolation at the module and component level.? Investigate components, assemblies, and manufacturing processes to find the root causes of various product failures.? Identify and drive closure to hardware design risks, assembly escapes, poor module quality, as well as software/firmware issues affecting product performance and reliability. Generate necessary test scenarios and collect data needed to isolate failure modes.? Collaborate with relevant internal (mechanical, electrical, quality, software engineering teams) and external (vendors) stakeholders.? Provide inputs to the design and process teams to improve design quality and production yield. This can be completed through lessons learned and developmental systems tear-downs to identify risk factors.? Participate in the execution of failure analysis for any possible field safety escalations.? Utilize various diagnostic equipment to characterize failures (power supply, oscilloscope, audio tester, thermal camera, microscope).? Organize and manage lab space including testing areas, assembly areas, and other project workspaces.? Manage and report progress of devices under triage.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day-to-Day:Diagnose and repair EV charging infrastructure using computer diagnostics and electrical toolsPerform electrical and mechanical repairs on EV chargersMaintain detailed service and repair documentationCoordinate with third-party vendors for project executionEnsure projects are completed on time, within scope, and within budgetProactively identify and communicate upsell opportunities (service agreements, maintenance plans, monitoring software)Generate warm leads and referrals for the sales teamTrack charger performance and provide progress reportsEscalate technical or project issues to management as neededAdhere to strict safety protocols while working with high-voltage systemsMaintain professionalism at customer sites and build strong client relationshipsOperate and maintain a company vehicle, including cleanliness, maintenance coordination, and compliance with GPS monitoringParticipate in ongoing training, including initial one-week training in Fullerton, CAJob Description:Insight Global is seeking an EVCS Technician for a top clean energy and electric vehicle infrastructure client. This individual will support the service operations team by diagnosing, repairing, and maintaining electric vehicle charging stations in the field. The ideal candidate is a hands-on, safety-focused technician who enjoys travel, customer interaction, and working with cutting-edge EV technology. This role offers the opportunity to be part of a rapidly growing organization that plays a key role in the transition to electric mobility, while working independently with strong operational and leadership support.Salary Range: $75,000 – $79,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day-to-Day:Diagnose and repair EV charging infrastructure using computer diagnostics and electrical toolsPerform electrical and mechanical repairs on EV chargersMaintain detailed service and repair documentationCoordinate with third-party vendors for project executionEnsure projects are completed on time, within scope, and within budgetProactively identify and communicate upsell opportunities (service agreements, maintenance plans, monitoring software)Generate warm leads and referrals for the sales teamTrack charger performance and provide progress reportsEscalate technical or project issues to management as neededAdhere to strict safety protocols while working with high-voltage systemsMaintain professionalism at customer sites and build strong client relationshipsOperate and maintain a company vehicle, including cleanliness, maintenance coordination, and compliance with GPS monitoringParticipate in ongoing training, including initial one-week training in Fullerton, CAJob Description:Insight Global is seeking an EVCS Technician for a top clean energy and electric vehicle infrastructure client. This individual will support the service operations team by diagnosing, repairing, and maintaining electric vehicle charging stations in the field. The ideal candidate is a hands-on, safety-focused technician who enjoys travel, customer interaction, and working with cutting-edge EV technology. This role offers the opportunity to be part of a rapidly growing organization that plays a key role in the transition to electric mobility, while working independently with strong operational and leadership support.Salary Range: $75,000 – $79,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Position OverviewOptum is seeking an Epic Willow Inpatient Analyst to support pharmacy operations within a large healthcare environment. This role will focus on application maintenance, incident management, and ongoing optimization of inpatient pharmacy workflows. The ideal candidate has hands-on experience supporting Epic Willow builds, upgrades, and troubleshooting in a production environment. Key ResponsibilitiesCore Analyst Responsibilities:? Manage and complete SRS requests including intake, triage, and build work (primarily SER updates)? Provide incident management support by troubleshooting and resolving issues across Epic Willow Inpatient workflows? Support enhancement requests including analysis, build, testing, and migration to production? Assist with day-to-day ticketing and operational support for pharmacy systemsPharmacy & Clinical Support:? Perform medication build and maintenance, including:? New medication records? NDC updates? Formulation changes? Review and triage pharmacy-related error queues (ADS and billing-related issues)? Support Pyxis integration and workflows, including coordination with vendors and internal teams for monthly updates and medication dispensing processes? Assist with quarterly Epic upgrades, including:? Reviewing release notes? Build and configuration updates? Testing and validationGo-live supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Lead Cybersecurity Architect to join a global, Toronto-based Insurance/Financial Institution. This is equally a hands-on, technical role as it is strategic. Superior technical skills, particularly within the Microsoft stack and Palo Alto security tools is a necessity. Excellent executive communication is required. This role is based in downtown Toronto and requires up to x3 days per week on-site, Tuesday to Thursday.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.As a?Lead Security Architect, you’ll be responsible for designing, developing, and implementing robust security strategies and solutions to protect Manulife’s digital assets from advanced cyber threats. In this?hub-and-spoke model, you will report to the Chief Security Architect and will be the dedicated security architecture lead for a specific business unit, ensuring alignment with the global security framework while addressing the unique needs of the segment. You will play a crucial role in shaping our global security posture and ensuring security is a foundational element of our technology and business initiatives. Position Responsibilities: ? Architectural Design: Lead the design and development of robust security frameworks, standards, and best practices for global systems, data, and networks. This includes creating reference architectures and implementation patterns for security solutions. ? Strategic Planning: Translate business, technology, and threat drivers into practical security roadmaps. You’ll ensure our security strategy is aligned with broader organizational goals. ? Financial Analysis: Conduct financial evaluations of security technologies, including quantifying purchasing and licensing options, estimating labor costs, and calculating the total cost of ownership (TCO), return on investment (ROI), or payback period. ? Project Management: Draft project plans for security service and technology deployments and coordinate with stakeholders across the organization to ensure successful implementation. ? Collaboration & Integration: Work closely with various teams across Manulife’s business and IT units?including enterprise architecture, development, and risk management?to seamlessly integrate security throughout the entire project lifecycle. ? Risk Management: Conduct comprehensive risk assessments to identify vulnerabilities and define necessary controls. Partner with global information risk management teams to prioritize and mitigate risks effectively. ? Security Evaluation: Continuously evaluate the security of new and emerging technologies and potential solutions. You will stay ahead of the curve on cybersecurity trends to recommend and implement innovative solutions. ? Mentorship & Communication: Act as a security subject matter expert, coaching and mentoring development teams. You will also communicate complex security standards and strategies to both technical staff and senior management with clarity and influence. ? AI Security:?Design and implement security frameworks for Machine Learning (ML), Generative AI (GenAI), and Agentic AI systems. Evaluate AI-powered security tools and integrate artificial intelligence capabilities into security operations and threat detection. ? Domain-Specific Accountabilities: ? Application Security: Assess solution architectures for compliance with security standards, define secure service interfaces, and provide guidance to application security engineers on threat modelling and secure software development methodologies. ? Cloud Security: Provide deep expertise in securing multi-cloud computing environments (SaaS, IaaS, PaaS), with a strong focus on platforms like?Microsoft Azure?and?AWS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

If you enjoy making equipment run better and solving problems in the field, this role is for you. As a Field Service Technician, you will work at customer sites and serve as a key technical representative, supporting mission-critical equipment alongside a collaborative and diverse team.Field Service Technicians are trained to support advanced environmental and industrial systems that help ensure clean air and reliable manufacturing operations. In this role, you will work directly with customers to install, maintain, troubleshoot, and upgrade complex equipment, delivering high-quality service on large-scale production systems while maintaining strict safety and quality standards.? Lead preventative maintenance inspections and perform corrective maintenance and major repairs on equipment.? Perform periodic system maintenance per customer schedules and requirements.? Assist with technically complex troubleshooting and diagnostics.? Complete assignments within generally defined parameters by referencing work instructions, procedures, and technical documentation.? Install equipment upgrades following approved documentation and work instructions.? Assist with training new employees on preventative maintenance tasks.? Apply judgment in resolving non-standard or unexpected equipment issues; typically receives general instructions for work.? Meet company and customer reporting requirements, ensuring accurate and timely service documentation.? Adhere to all company and customer safety policies and procedures.? Perform other duties as assigned by the supervisor.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Survey Project Manager to lead and oversee survey operations across multiple projects. This individual will support managing field and/or office teams, ensuring projects are delivered on time, within scope, and on budget while maintaining high-quality standards.This is a hands-on leadership role?ideal for someone who can manage teams but isn?t afraid to jump in, troubleshoot, and support the field when needed.? Lead and manage survey field crews and/or office (CAD) teams? Oversee project scope, schedule, and budget across multiple active projects? Coordinate project delivery from kickoff through completion? Supervise and allocate resources across: ? Up to 6 two-person field crews or? Up to 12 one-person crews? Provide hands-on support to field teams when needed (equipment issues, troubleshooting, etc.)? Ensure all work meets quality, safety, and regulatory standards? Communicate effectively with internal teams, clients, and stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Assistant Facilities Manager supports the Facilities Manager in overseeing day-to-day operations across a building, campus, or portfolio. This role ensures the facility is well-maintained, operationally efficient, and aligned with client expectations. Responsibilities include vendor management, maintenance oversight, financial tracking, and ensuring compliance with safety, regulatory, and operational standards. The position also focuses heavily on tenant satisfaction, proactive issue resolution, and supporting long-term facility planning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Regulatory Compliance Analyst that is expected to read published laws rules regulations and guidance?s (LRRGs), understand how they apply to internal line of business policies and map them to that policy. Maintain the inventory of LRRGs and mappings in the system of record and update the mappings as needed when policy language changes. Must be able to assess regulatory requirements against the companies line of business policy, controls and assessment proof points. Drive action plans to address any regulatory gaps and ensure accurate risk and compliance reporting. Will work closely with subject matter experts including Policy, Risk, Audit, Lines of Business, Legal, Compliance and external regulators as needed.Day to Day Responsibilities:- Review and interpret laws, rules, regulations, and guidance (LRRGs) to determine applicability to IT and information security policies- Map regulatory requirements to internal policies, standards, and control frameworks and maintain accurate documentation- Perform gap assessments to identify misalignment between regulatory requirements and existing controls/processes- Drive remediation efforts by partnering with stakeholders to close compliance gaps and reduce risk- Maintain and update a centralized inventory of regulatory requirements and policy mappings- Collaborate cross-functionally with Policy, Risk, Audit, Legal, Compliance, and business teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a dedicated Customer Service Representative to join our team and provide exceptional support to our policyholders and distribution partners. The ideal candidate will be the first point of contact for all service issues and will be adept at managing multiple tasks with a focus on delivering quality service. This role offers ample room for advancement and the opportunity to make a positive impact. Responsibilities and Qualifications:- High school diploma or equivalent; some college coursework in business or a related field preferred.- Minimum of two years in customer service.- Strong communication skills, proficiency in office software, and the ability to work effectively in a fast-paced environment.- Familiarity with insurance policies and procedures is highly desirable.- Experience working with broker agents or having a broker license is a plus.- Problem-solving skills, professional demeanor under pressure, and the ability to attract like-minded team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are looking for a motivated Customer Service (CS) Leader with an entrepreneurial spirit and building/operating muscle to join our team. As a Customer Service Leader, you will play an important role in defining our CS function, including leading and developing a team of CSRs, providing customer feedback to help shape our products, supporting sales opportunities, and enhancing our internal CS tooling and reporting.You have experience leading a team to deliver a best-in-class customer experience in a high-growth, fast paced environment and fully embraces AI/agentic solutions. You are curious, adaptable, and a strong relationship builder, with the ability to thrive in a fast-paced environment that values speed, iteration, and continuous improvement.What You’ll DoTeam Leadership and Development. – Lead and mentor a team of Customer Success Representatives that embodies our core values and operational goals.- Drive Operational Excellence and Data-Driven Insights. – Refine the Customer Success motion as we scale, including developing staffing models and shaping our tooling to support growth. – Build and maintain the CS reporting infrastructure to enable data driven decisions and to surface strategic insights and clear narratives for executive and investor audiences.- Own the outcome. You?ll lead the team to ensure we deliver best in class service, achieving CSAT, throughput, and AI/automation targets.- Cross-Functional Collaboration and Partnerships: You will bridge the gap between customers and internal teams by channeling feedback into product and platform developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a BIM Model Manager to support a large engineering client in either Raleigh or Charlotte, North Carolina. This individual will join the team that is heavily supporting data center projects and will manage a team of design professionals, working directly with the Project Manager, to execute all project production activities to accomplish a design from the project planning phase thru Construction. The Model Manager, working with the Project Manager, is responsible for creating and maintaining a BIM Execution Plan (BIMxP) that is coordinated with the project Scope. When multiple consultants are on the project team, it is required that each consultant have a Model Manager. The Model Manager for the Lead Design Firm will act in the overall project leadership role. Each Model Manager is responsible for facilitating and enforcing the BIM protocols established for each of the following:?Model management administration and maintenance?Model origin, coordinate system, and units?Template and workspace management?Document management ?Project design collaboration?BIM Uses (E.g., Design Review, Clash Detection, etc.)?Level of Development (LOD)?Submission and exchange of models?Quality control?Model archivesModel Manager is required to have excellent leadership and organizational skills. Because of the amount of coordination necessary between multiple consultants, disciplines and project team members, excellent verbal and written communication skills are a must. This individual must be technically competent in the BIM software used to produce the project and BIM practices identified to perform the tasks outlined for this role. This is a six contract-to-hire position with a hybrid office schedule. This person will be expected to work in office 3-4 days in office per week with flexibility for more WFH days as time goes on. Pay is starting at $58 an hour with flexibility to go up to $74 an hour for certain backgrounds/experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.