An International Staffing &
Professional Services Company
in Dallas, Texas

We are seeking a highly organized and detail-oriented Technical Writer to support documentation efforts across utility operations, engineering, asset management, and compliance teams. This individual will partner closely with subject matter experts (SMEs), project managers, engineers, and operational leaders to develop, maintain, and enhance technical documentation that supports critical business processes, regulatory compliance, and operational excellence.?Collaborate with engineering, application support and field operations teams to gather and validate information.?Interview Subject Matter Experts (SMEs) and translate technical information into user-friendly documentation.?Create and maintain workflow diagrams, process flows, organizational documentation, and visual aids using Visio or similar software.?Ensure consistency in formatting, language, branding, and document standards across all documentation.?Manage document revisions, version control, and approval workflows within document management systems.?Review existing documentation and identify opportunities for process improvement and standardization.?Support regulatory audits and compliance initiatives by maintaining accurate and current documentation.?Participate in project meetings and provide documentation support throughout project lifecycles.?Assist with change management and communication efforts related to new processes, systems, and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Mid Level Network Engineer. This is majorly a Cisco environment and resources need to ensure all project specific network engineering items are addressed with the main responsibility being switching and port turn ups. Working US hours on a global team will require candidates to be well organized and self starters, accountable to the team and requiring minimal day to day oversight on tasks. Additional job responsibilities include but are not limited to:-IP requests-Network due diligence-Core port capacity, switch port capacity, etc.-Cable matrixs-IT network order reviews-Network design reviewsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking experienced Epic Application Analysts to support its enterprise-wide Epic Refuel (“Back to Foundation”) transformation initiative. Our Client has been live on Epic for more than two decades and is embarking on a large-scale effort to align workflows, build standards, and system configuration with Epic Foundation recommendations and industry best practices.The Epic Application Analyst will support both ongoing operational needs and Refuel-related optimization efforts within their assigned application area. Depending on team structure, analysts may focus on production support activities, Foundation build work, or a combination of both. Analysts will collaborate with operational leaders, clinicians, revenue cycle teams, informatics partners, project managers, and fellow Epic team members to support workflow standardization, system optimization, and long-term organizational transformation. The Refuel program is focused on reducing unnecessary customization, improving system maintainability, enhancing end-user experience, and positioning the organization to leverage future Epic enhancements and innovations. ResponsibilitiesSupport day-to-day Epic application operations, incident resolution, break-fix activities, enhancement requests, and ticket management.Analyze existing workflows and identify opportunities for alignment with Epic Foundation standards and best practices.Design, build, configure, test, and deploy Epic functionality within assigned application areas.Participate in Foundation build initiatives aimed at reducing customizations and standardizing workflows.Collaborate with clinical, operational, and revenue cycle stakeholders to gather requirements and develop solutions.Support workflow validation, integrated testing, application upgrades, optimization efforts, and go-live readiness activities.Create and maintain application documentation, build specifications, workflows, testing scripts, and support materials.Troubleshoot production issues and provide ongoing application support to operational teams.Participate in governance discussions, change management activities, and decision-making processes related to Refuel initiatives.Work closely with project managers, informatics teams, operational leadership, and Epic stakeholders to ensure successful delivery of project objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.