An International Staffing &
Professional Services Company
in Cleveland, Ohio

Day-to-day responsibilities:The Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production equipment and facility systems to ensure safe, reliable, and uninterrupted operations. This role plays a critical part in minimizing downtime, supporting production goals, and extending the life of equipment through preventive and corrective maintenance.The Maintenance Technician works closely with operations and engineering teams to identify issues, implement effective solutions, and uphold safety and quality standards. Through timely response, technical expertise, and adherence to maintenance best practices, this position supports operational efficiency, equipment reliability, and a safe working environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day to Day: Insight Global is seeking a Cybersecurity Analyst to work in Cleveland, OH! Under direction of the Cybersecurity Architect Manager of Innovation and Technology, the analyst will support multiple security initiatives involving design and implementation of different cyber security initiatives. This position will frequently collaborate with Cybersecurity Management and provide guidance and direction for the Cybersecurity program. This person will monitor, evaluate, and maintain systems and procedures to safeguard internal information systems, network, databases and Web-based security. Additionally, they will assess potential systems and process vulnerabilities to determine security infrastructure requirements. Other duties will be to identify security risks, threats and vulnerabilities of networks, systems, applications and new technology initiatives. The Cyber Security Analyst should have a knowledge of cloud delivery, cloud service, leading security practices, and deployment models for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings. Experience with Microsoft Azure, Zero Trust and other security edge technologies is favored, too.Daily Responsibilities: ?Azure Security Operations: Monitor and respond to security alerts in Microsoft Defender for Cloud, and END Point Azure Sentinel (SIEM), and Azure Security Center.?Identity & Access Management: Assist in configuring and managing Azure Active Directory (AAD), Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), and Conditional Access policies.?Security Configuration & Hardening: Help implement security controls, enforce Azure security policies, and ensure compliance with industry frameworks such as NIST ?Threat Detection & Response: Support threat monitoring and incident response efforts by analyzing security logs, investigating alerts, and coordinating with senior security engineers.?Network & Endpoint Security: Assist in securing Azure Virtual Networks (VNETs), ?Data Protection & Encryption: Support the implementation of Azure Key Vault, DLP, and encryption strategies to safeguard sensitive information.?Compliance & Risk Assessments: Help with security audits, cloud security assessments, and risk management activities.Salary: $80,000-$90,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Growth Specialist for our client, a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America?s fastest-growing community-based broadband network. The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to our client’s internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life.Responsibilities:- Contact potential customers from a provided list to introduce our home internet services and schedule installations.- Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach.- Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads and eliminate those not qualifying.- Conduct basic market and competitor research to better understand customer needs and position our service as a strong solution.- Build rapport with potential customers, explain service benefits, and address concerns or objections.- Guide customers through the process of signing up for our internet service, ensuring they understand installation requirements and what to expect during the installation process.- Proactively schedule installations and coordinate with internal teams to ensure timely service delivery.- Address customer concerns to reduce last-minute cancellations and improve conversion rates.- Provide excellent customer service to maintain customer satisfaction and support long-term relationships.- Meet outreach and subscriber growth targets through direct outreach and follow-up activities.- Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.