An International Staffing &
Professional Services Company
in Cleveland, Ohio

Insight Global is seeking an Oracle Database Administrator for one of our largest clients in Downtown Cleveland. This role is part of a core operations team responsible for delivering, supporting, and operating enterprise database systems for application teams, handling anything and everything related to the platforms they support. Day to day, the role involves supporting a wide range of database technologies and architectures including Oracle 19c, autonomous databases, cloud hosted databases, Data Guard, standalone and single instance environments, as well as the underlying operating systems. The team delivers systems for new projects, performs frequent database migrations and upgrades, and ensures environments are stable, performant, and aligned with application architecture. A strong understanding of database and application architecture is required, as the role operates independently without needing architectural concepts explained. Performance management is a key focus, along with responding to production issues and high pressure situations, where the ability to troubleshoot quickly, remain calm, and communicate effectively with customers and stakeholders is critical. This role is roughly 130-150K. Additional responsibilities include: ?Design and develop database management systems, standards, guidelines and quality assurance for database deliverables.?Patch and maintain database systems for optimal security and supportability?Document and communicate database designs to relevant stakeholders and analyze the impact of the data architecture?Code complex programs and develop logical processes on technical platforms.?Participate in quality assurance by developing and testing database code in client server environments.?Adapt business requirements and develop data, database specifications, and table and element attributes for applications.?Develop an understanding of the organization’s data and storage mechanisms and assist with capacity planning.?Determine appropriateness of data for storage and optimum storage organization.?Determine how tables relate to each other and how fields interact within the tables for a relational model.?Work with stakeholder to define the database Disaster Recover plan, database back-up, recovery and archiving strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

JOB SUMMARY:The Customer Service Manager is responsible for overseeing all levels of customer interaction within the origination and to manage and facilitate the Customer Relations Specialists. This position requires in-depth knowledge of internal processes, services, and products in order to provide exceptional service, and resolve issues and customer escalations. A candidate for the Customer Service Manager position will be an influential and independent functioning team member who possesses strong analytical, communication, and negotiation skills. A candidate will also demonstrate a strong track record in managing multiple projects and deadlines, and a positive can-do attitude. Periodic travel to our customers may be required. MAJOR JOB RESPONSIBILITIES: (not all inclusive) – Ensure that purchase orders and releases are processed per contract review procedure. – Effectively communicate with customers across a variety of platforms. – Serve as a high level liaison between customers and Presrite. – Expected to lead daily conference calls to support and backup information provided by Customer Relations Specialists to our customers. – Create and maintain strong long-term customer relationships. – Resolve customer issues by working directly with our customers and related Presrite departments.- Creatively work with production to ensure customer deadlines will be met. – Conduct random audits to confirm that proper pricing is implemented. – Serve as backup to all duties of Customer Relations Specialists. – Act as project manager to ensure deadlines are met for urgent parts.- Perform miscellaneous shipping and invoice functions. – Timely completion of USMCA and Trade Agreement documents. – Perform and manage ITAR requirements. QUALIFICATIONS: – Bachelor?s degree and/or relevant work experience – Minimum of 5 years of experience in the customer service field in a manufacturing environment, with direct customer interface required- Ability to lead a high performing team – Strong knowledge of ERP systems (Syteline experience is preferred) – Strong teamwork, negotiation, and collaboration skills- Excellent verbal and written communication skills – Excellent computer skills to run multiple software applications, such as Excel, Word, PowerPoint, Notes, etc. – Basic understating of the forging and related processes – Strong analytical, problem-solving, and organizational skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are currently seeking a detail-oriented Staff Accountant to support us in accounting tasks as needed. The ideal candidate should have exceptional organizational skills, a keen eye for detail, and a thorough understanding of accounting principles and procedures. Excellent analytical, reconciliation, and communication skills are also a must for this role. As a Staff Accountant, you will work closely with the FP&A Director and Controller.Salary: 60,000-70,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.