An International Staffing &
Professional Services Company
in Cincinnati, Ohio

A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders, troubleshooting reported events with field technicians in all 2,700 stores nationwide, and providing a high level of customer service through voice and written interactions. Agents will leverage multiple systems and communication platforms, including voice contact center technology, to efficiently manage and resolve service requests.The primary goal of this team is to protect the client against product loss in stores while delivering an exceptional support experience to field technicians and divisional leadership. Dispatch Agents will coordinate service with on-site technicians, store management, and other internal stakeholders to ensure timely issue resolution. This role requires heavy multitasking, the ability to navigate multiple applications simultaneously, and adaptability when responding to changing priorities and business needs. Successful candidates will have experience with triaging and prioritizing tickets/work orders, change management, customer support, and a background in a Level 2 or Level 3 support environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Technical Product Manager for an insurance client. Seeking a resource to lead the strategy, modernization, and execution of a core Policy Administration System. In this high-impact role, you will sit at the intersection of insurance operations and enterprise engineering teams. You will be responsible for transforming complex insurance workflows, rating engines, and regulatory requirements into scalable, reliable, and high-performance digital policy platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large financial organization is seeking a Backend Modernization Engineer III for a contract role that will sit hybrid onsite in Cincinnati Ohio or for the right candidate fully remote for a long term contract. We are in search of an experienced software engineer with a strong background in designing and developing scalable APIs and Microservices using Java and springboot framework, as well as deploying those APIs onto AWS. As the organization moves off of legacy platforms, this individual will be part of a team doing new development for their modern banking domains. Familiar with banking and financial services environments would be a big plus. Responsibilities: ? Full lifecycle application development? Designing, coding and debugging applications in various software languages. ? Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis ? Design and implement Java Spring applications? Back end architecture, design, and development ? Performance tuning, improvement, balancing, usability, automation. ? Support, maintain and document software functionality ? Integrate software with existing systems ? Evaluate and identify new technologies for implementation ? Maintain standards compliance ? Manage code repositories and collaborate using GitHub. ? Implement localization or globalization of software ? Undergraduate degree in computer engineering, computer science, information technology or a related discipline.Responsibilities: ? Full lifecycle application development? Designing, coding and debugging applications in various software languages. ? Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis ? Object-oriented Design and Analysis (OOA and OOD) ? Design and implement Java Spring applications using OpenShift ? Software modeling and simulation ? Back end architecture, design, and development ? Software testing and quality assurance ? Performance tuning, improvement, balancing, usability, automation. ? Support, maintain and document software functionality ? Integrate software with existing systems ? Evaluate and identify new technologies for implementation ? Maintain standards compliance ? Manage code repositories and collaborate using GitHub. ? Implement localization or globalization of software ? Undergraduate degree in computer engineering, computer science, information technology or a related discipline.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.