Job Search Results

Remote Call Center Representative - Part 7

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow.None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together.Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs.Responsibilities:* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sales Finance Manager

On a day-to-day basis, this person will review trade allowance deductions to ensure they are accurately coded to the correct promotional or financial events, while identifying and correcting any... More mis-coded items and digging into root causes to prevent future issues. They will build and maintain a clear knowledge base outlining best practices for reviewing and coding deductions, including customer-specific nuances, and partner closely with cross-functional teams to improve consistency. Additionally, they will support the Director of Sales Finance by helping manage the Blacksmith TPM system and assisting with administrative tasks tied to the monthly close process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Bilingual CSR

Day to DayHandling a mix of inbound client service calls and email inquiries (may vary based on business needs)Provide support to financial advisors and clients, ensuring a high level of... More serviceFollow up on incomplete or incorrect trade/order submissionsReach out to advisors to gather missing information and ensure timely resubmissionManage and respond to client and advisor communications via phone and emailSupport the team during peak/busy periods with flexible task allocation (calls, emails, trade support)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Engineer - INTL - India

Insight Global is searching for two AI Engineers to sit remotely at one of our hardwood manufacturing clients. The AI Engineer will design, build, and scale user-friendly interfaces and platforms... More that enable teams to leverage multiple AI models and tools across a wide range of business initiatives. This role will focus on integrating and operationalizing AI solutions using Microsoft Copilot, Azure AI Foundry, Claude, and related AI technologies, while creating intuitive interfaces that allow users to easily interact with, manage, and deploy AI-driven capabilities. The ideal candidate has hands on experience applying AI to real world business problems, particularly in operational, manufacturing, or supply chain adjacent environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Bilingual Telecommunicator

Insight Global is assisting a client in finding Bilingual Remote Telecommunicators for a high-volume call handling first escalation inbound environment. The individual will serve as a trusted first... More point of contact, actively listening with empathy to assess caller needs while helping to de-escalate emotionally charged situations. Responsibilities include collecting and accurately documenting essential information to support intake, triage, and care coordination, as well as clearly explaining next steps, setting expectations, and providing guidance or pre-arrival instructions when appropriate. The role also involves identifying and responding to urgent situations, including potential life-threatening risks or concerns of self-harm or harm to others, and escalating appropriately to ensure safety. Additionally, the individual will monitor the availability and status of field and virtual care resources, responding promptly to emergency alerts and support requests.Responsibilities: ?Call handling experience: 6?8 calls per hour ? 50+ calls a day?Serve as a trusted first point of contact, actively listening with empathy and assessing caller needs while helping to de escalate emotional situations.?Coordinating with internal contacts to escalate everything from appointments, questions, member eligibility, and other requests ?Collect and accurately document essential information to support intake, triage, and care coordination.?Clearly explain next steps, set expectations, and provide guidance or pre arrival instructions when appropriate.?Identify and respond to urgent situations, including potential life threatening risks, self harm, or harm to others, escalating appropriately to ensure safety.?Monitor availability and status of field and virtual care resources and respond promptly to emergency alerts and support requests.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive

The Account Executive role focuses on helping enterprise organizations accelerate software development and delivery through Jenkins and DevOps solutions. This position is responsible for building... More trusted relationships with engineers and senior IT/business leaders, managing a high value sales pipeline, and driving growth across named accounts and top prospects. The AE will demonstrate product offerings, qualify opportunities using MEDDPICC, and collaborate closely with partners such as AWS, GCP, and Regional SIs to expand adoption and deliver measurable customer outcomes. If you feel this role could be a fit, apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Support Engineer

We are partnering with a large, well-established Managed Services Provider (MSP) seeking a Network Engineer to support a diverse portfolio of clients across mid-market and enterprise... More environments.This role is ideal for someone who enjoys variety in their day-to-day work, solving complex networking challenges, and supporting production environments post-implementation. You?ll play a key role in day 2 operations, ensuring performance, stability, and continuous improvement across multiple customer networks.What You?ll Be Doing?Provide operational (day 2) network support across multiple client environments?Troubleshoot and resolve network issues related to routing, switching, and security?Support and maintain enterprise-grade network infrastructure?Monitor network performance and proactively identify optimization opportunities?Collaborate with internal teams and clients on incident resolution and ongoing improvements?Assist with post-implementation support following network deploymentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr Salesforce Architect

The Senior Salesforce Architect is responsible for defining, designing, and governing the enterprise Salesforce ecosystem to support scalable, secure, and high-performing business operations. This... More role serves as the senior technical authority for Salesforce architecture across Sales, Service, Health Cloud, Experience Cloud, and integrated enterprise platforms.The Senior Salesforce Architect partners closely with business leaders, IT, Data, Security, and development teams to deliver innovative, enterprise-grade solutions that enhance customer, patient, and provider engagement. This role drives platform strategy, enterprise integrations, automation, and AI-enabled capabilities while ensuring alignment with business goals, security standards, and regulatory requirements.The ideal candidate combines deep technical expertise, enterprise architecture experience, and strong leadership capabilities to modernize and optimize client?s Salesforce environment through scalable design, governance, and emerging technologies including generative AI and intelligent automation.What you?ll be doing:?Lead the architecture, design, and optimization of enterprise Salesforce solutions across Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and related platform technologies.?Define and maintain Salesforce architecture standards, governance models, security frameworks, and best practices to ensure scalability, performance, and maintainability.?Architect and oversee complex integrations between Salesforce, ERP systems, telephony/contact center platforms (e.g., NICE, Revenue.io), marketing automation tools, and third-party applications.?Design and implement scalable data models, automation frameworks, workflows, Flows, APIs, and integration patterns to support enterprise business processes.?Lead adoption and governance of AI-enabled Salesforce capabilities, including Salesforce Einstein, Copilot, predictive analytics, and generative AI solutions.?Evaluate and implement AI-driven automation and customer engagement strategies to improve productivity, personalization, forecasting, and operational efficiency.?Establish and enforce data governance, security controls, and compliance standards across the Salesforce ecosystem, ensuring alignment with HIPAA, GDPR, and enterprise security policies.?Partner with business stakeholders to translate strategic objectives into scalable technical architectures and platform roadmaps.?Lead technical design reviews, solution governance, and architecture decisions across Salesforce projects and enhancements.?Mentor developers, administrators, analysts, and technical teams by establishing architecture standards, development best practices, and technical guidance.?Drive continuous improvement initiatives focused on platform performance, automation, AI innovation, and user adoption.?Collaborate with Infrastructure, Security, Data, and Application teams to ensure seamless interoperability across enterprise platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Accessibility Engineer

Insight Global is sourcing for an Accessibility Engineer to join a leading health solutions company that provides healthcare and retail pharmacy services. This position will be a mix between... More technical and functional with emphasis on ability to manage the portfolio at hand. The Accessibility Engineer plays a key role in advancing accessible digital product delivery across the organization. This role partners with Product Managers, Product Owners, Designers, Testers, and Engineering teams to embed accessibility throughout the product lifecycle, strengthen audit readiness, guide remediation efforts, and improve how teams build accessible web and mobile experiences at scale. Monitor accessibility defect trends and identify recurring issues, training needs, and opportunities to improve engineering quality. Compensation: $_40_/hr. to $_50_/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on day one of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Support Specialist

One of Insight Global?s major clients is seeking a highly organized and proactive Program Support Specialist to support project reporting, drive operational excellence, and contribute to... More organizational growth through process standardization and continuous improvement initiatives. This role will support PMO functions, assist with program roadmap development, manage project reporting activities, and help create scalable processes that improve efficiency across the organization. Daily responsibilities include:?Develop, manage, and maintain program roadmaps, project portfolios, and executive-level reporting.?Support the planning, execution, and closure of cross-functional projects and process improvement initiatives.?Assist in establishing and maturing PMO practices, governance frameworks, and project management standards.?Monitor project performance, identify risks, and support timely resolution of issues.?Manage and track project activities, milestones, and deliverables using Jira, Microsoft Project, and other project management tools.?Identify opportunities for process optimization, operational efficiency, and organizational growth.?Support continuous improvement initiatives that enhance scalability, consistency, and business performance.?Evaluate existing workflows and recommend improvements to streamline operations and increase effectiveness.?Partner with stakeholders to define future-state processes and maturity roadmaps.?Develop, maintain, and improve technical documentation, process documentation, workflows, and standard operating procedures (SOPs).?Create structured, easy-to-follow documentation that enables teams to execute processes consistently and effectively.?Support knowledge management initiatives to improve information accessibility and organizational learning.?Maintain and organize documentation repositories utilizing Confluence, SharePoint, and other knowledge management platforms.?Review technical documents and operational procedures to identify gaps, issues, and improvement opportunities.?Collaborate effectively with internal teams, external partners, and cross-functional stakeholders.?Facilitate communication between business, technical, and operational teams to ensure alignment and successful project delivery.?Provide project updates, status reporting, and executive summaries to leadership.?Build strong working relationships across the organization to support strategic initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less