Jobs

Our oil and gas client’s Design and Drafting team is hiring a Design Coordinator to join their team in Houston. The Design Coordinator is responsible for coordinating with the design teams and project managers to ensure they are hitting their deliverables, ensuring compliance and company standards, and communicating and collaborating with internal and external stakeholders. The Design Coordinator must have a go-getter mentality, eager to learn, and able to work in a fast-paced environment. The team is open to training an individual who may not have industry experience, but this position does require to have core competencies and team collaboration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

We are seeking a Senior Software Engineer (Automation and Deployment) to focus on building infrastructure as a service for automated testing and CI/CD integration. This role involves developing and managing test infrastructure and lab environments for all devices across the Surface portfolio. You’ll be responsible for: Design and development of automated test infrastructure Integrate automated testing seamlessly into CI/CD pipeline Deploy, configure, and manage test environments Collaborate closely with development, DevOps and infrastructure teamsDiagnose and resolve complex issues related to testing environments and infrastructureWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

1st Shift Responsible for fabrication, installation, maintenance, major repairs and operation of all building equipment; specifically boilers, HVACs, compressors, and more with minimal supervision.- Performs minor repairs relating to mechanical equipment, furniture, shelving, plumbing systems, duct work, etc., as directed by immediate supervisor.- Assists in the inventory maintenance of parts and materials stock.- Assists in the training and inspection of the work of subordinates as directed by supervisor.May perform electrical work, welding, carpentry and other trade work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

The Program Manager is expected to lead the development, implementation, and improvement of internal safety programs that the company must abide by. The main programs that the Program Manager will focus on are the Serious Injury and Fatality (SIF) prevention program, Human and Organizational Performance Principles (HOP), and Learning Teams. The Program Manager must ensure all safety programs are aligned to industry standards and fall within regulatory compliance/requirements. Other responsibilities include working with different internal business units to ensure safe and operational leadership is utilized and manage the continuous improvement of these safety programs. The Program Manager will also be responsible for developing the governance standards for controls assessments and field verifications, conducting field visits when needed to assess the health of the safety programs, and ensure all trainings for the safety programs are up to date. This is a lead role within the safety and technical training department, and the Program Manager will lead the roll-out of these projects and programs, development process improvements, and analyze data to enhance performance and operational excellence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

A large utilities client is seeking a ROW Abstractor to join their ROW team in Downtown Houston. The Abstractor’s main responsibility is to ensure that all land rights are accurate and correct in order to proceed with the design phase of engineering projects. Daily responsibilities include running title documents to ensure accuracy, researching easement documents, researching paths sent via GIS using internal software, and confirm the correct landowners and accurate chain of title to ensure the project scope can be met by engineering. Project length varies and majority of the projects the Abstractor will support are transmission or construction. This individual must be able to work independently and follow a hybrid work schedule.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

The Systems Administrator will be a part of a high-performing team that are immersed in high intensity projects. As a member of our team, you will perform system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture. This role will provide problem resolution and technical support for delivery systems. This position will support the design, validation and configuration management of computing delivery systems. This role will monitor system performance to support capacity planning, backup and disaster recovery planning. Our Administers uses system access and works to protect information to meet security requirements.Pay Rage: $45/hour – $50/hour**The pay rate for this position may vary based on several factors, including but not limited to the candidate’s qualifications, experience, and certifications. Additionally, the final pay rate may be contingent upon the successful completion of pre-employment requirements such as background checks, drug testing, and physical examinations.Position Responsibilities: Perform System Administrator functions for Windows platform within a medium-sized enterprise domain architecture. Perform system integration, hardware and software installation alongside cyber solution requirement implementation to include LAN/networking monitoring and maintenance. Install, configure, maintain, and disposition of virtual machines, hardware/software in support of full system lifecycle and its architecture. Install, configure and maintain multi-platform systems’ hardware, software and components. Plan, develop, design, integrate and maintain all systems and computer components to include but not limited to database, networking equipment, applications, including specialized applications specific to the programs objectives. Plan, coordinate, execute highly complex software and hardware for enterprise release in consideration of security requirement compliance and configuration management. Ensure systems conform to architectural objectives and mission requirements. Evaluate complex system’s production readiness and supportability. Perform backup and restoration of complex computing service operations. Perform, manage, and administer service/software deployments, group policies, and system patching. Perform complex system problem identification and resolution. Integrate cybersecurity solutions into information systems and its processes. Monitor system performance and activities in support of capacity planning, backup and disaster recovery planning, mission operations, and cybersecurity posturing. Perform system and security administrator functions to support real-time satellite operations when required. Perform/assists in administrative tasks in relation to the system such as technical writing, system documentation, cybersecurity and configuration management audits.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

We are seeking an experienced IT SOX Manager to join our team on a temporary basis. The ideal candidate will have a strong background in IT SOX compliance, project management, and people management. This role involves overseeing SOX testing, managing administrative tasks, and ensuring compliance with key controls for a leading fintech client. This will be starting on a 3-month contract with a pay range of $90-110/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

We are seeking a Data Scientist Pricing & Promotions to join our Advanced Analytics team. In this role, you will apply data science techniques to optimize pricing strategies, measure promotional effectiveness, and drive revenue growth. Additional responsibilities include: Leverage machine learning and statistical techniques to measure price elasticity, promotional effectiveness, and customer behavior. Work with large datasets in Azure Databricks and Azure Data Factory, ensuring data integrity and efficient processing. Build and maintain automated pipelines for data ingestion, transformation, and modeling. Develop interactive Power BI dashboards to communicate insights to business stakeholders. Partner with marketing, sales, and revenue management teams to translate data insights into actionable pricing and promotional strategies. Continuously evaluate and improve data models to ensure they align with business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Insight Global is looking for a Principal Data Scientist for one of our logistics clients. As the Principal Data Scientist, you will report directly to the Manager and Director of AI to support the client in growing their organization through advanced analytics and will build and lead a high-performing AI team. Our client is looking for someone who has a depth of experience in GenAI, Machine learning, and previous pricing experience (particularly with dynamic pricing). This induvial needs to have strong experience with developing AI models, data science models, and advanced analytics. This full-time role will sit 3x onsite in Boston, MA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

The Technical Trainer, under the direction of the Director of IT Administration & Service Delivery, will be responsible for developing documentation, delivering training, and assessing technical training needs for the firm. This role also includes delivering training to new hires, software launches, device rollouts, and additional training support when needed. Responsibilities include the below:-Provide IT related training, primarily virtually to diverse group sizes and occasionally in-person.-Conduct weekly training sessions for new hires.-Generate high-quality documentation and other forms of communication.-Develop training videos utilizing Camtasia.-Support the Director of IT Administration & Service Delivery with administrative tasks related to training.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Overview: We are looking for a meticulous and analytical Sr. Analyst to join our Modular Execution team. This role involves creating and managing floorplans, processing modulars, and addressing space excellence tickets to support our dynamic business goals.Key Responsibilities:Floorplan Drawing: Create detailed floorplans to optimize store layouts.Modular Processing: Manage and update modulars to ensure accurate space planning.Ticket Management: Respond to space excellence tickets using customer support tools.Daily Task Management: Work on a set list of projects and tasks each day, aligned with evolving business objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Insight Global is seeking a Senior Studio Manager to manage and track designated workstreams within the consumer direct marketing division at one of our largest retail clients. A Studio Manager is a key operational partner to Art Direction & Design, Narrative, Experience & Production, overseeing the health and status of creative workstreams from brief through final delivery. The Studio Manager is highly organized, efficient and results driven. An expert in managing and tracking creative projects and account management, balancing the tactical needs of creative delivery with the communication skills required to handle client desires and realities. As Studio Manager, you will be responsible for managing, tracking and delivering creative projects & workstreams assigned to you by the Studio Director. You will work closely with all creative contributors within your Brand Creative Studio, ensuring work is delivered on time, within scope and on brief. You will partner closely with Creative Producers, defining the scope of delivery for content creation and communicating budget and timelines in partnership with Project Management. As you track and manage creative workstreams, you will elevate risks to appropriate stakeholders. You will oversee your workstreams through final delivery, including digital executions. You are the key operational partner to creative contributors within the Performance Category Studio. Your primary cross-functional business partners include Category Brand Marketing Project Managers and Marketing Managers/Directors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Financial Systems Analyst will be based in India and as act as a system administrator and support the maintenance of the planning and reporting tools (Oracle EPM) for the global FP&A team. Main responsibilities: Manage the day-to-day EPM processes as well as monthly locks and passes to the planning and reporting application (Oracle EPM) from various source systems Responsible for the weekly and monthly loads from various source applications (EPM, PowerBI, FDH, Workday)Support in the monthly and quarterly reporting and forecasting cycle as well as the annual budgeting process Liaise between IT, FP&A, accounting and BI on application related issues (ie. Daily Sales data load, month end passes, Dayforce exports)Oversee the system administration and maintenance of metadata, hierarchies, end-user documentation and security to the various business groups Review, prioritize, and efficiently close all Service Now tickets to ensure timely resolution and support for business operationsSupport in ongoing system enhancements, including testing and training to the FP&A team Responsible for ad-hoc reporting and analysis as directedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Insight Global is looking to bring on a Sales Force Lead to join one of our largest clients in the wholesale food industry. This individual will be responsible for leading the design, development, testing, and deployment of high-quality, scalable, and innovative solutions on the Salesforce platform. The ideal candidate will possess deep technical expertise in Salesforce, a strong understanding of best practices, and a commitment to staying current with the latest Salesforce technologies and features. They will also mentor junior developers and collaborate effectively with stakeholders across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Overview: We are looking for a meticulous and analytical Sr. Analyst to join our Modular Execution team. This role involves creating and managing floorplans, processing modulars, and addressing space excellence tickets to support our dynamic business goals.Key Responsibilities:Floorplan Drawing: Create detailed floorplans to optimize store layouts.Modular Processing: Manage and update modulars to ensure accurate space planning.Ticket Management: Respond to space excellence tickets using customer support tools.Daily Task Management: Work on a set list of projects and tasks each day, aligned with evolving business objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Insight Global is looking for a Manager of AI for one of our logistics clients. As the Manager of AI, you will report directly to the Director of AI and support the client in growing their organization through advanced analytics and will build and lead a high-performing AI team. Our client is looking for someone who has a depth of experience in GenAI, Machine learning, and previous experience leading a team of data scientists or AI engineers. This will be very technical and hands-on in the models itself, so they are looking for someone with a strong data science, and engineering background. This full time role will sit 3x onsite in Boston, MA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

A client of Insight Global in the lottery products and services industry is hiring for SQL Developer to join their Software Development Team! This company is a global leader in providing customized, end-to-end gaming solutions to lottery and gaming organizations worldwide and develops an array of products and services including instant lottery games, lottery gaming systems, terminals and services, and Internet applications, as well as server-based interactive gaming machines. This team supports the development and maintenance of the Gaming Management System and Relational Database which is an integral part of the Central Gaming System. The SQL Developer will play a crucial role in the team by developing and maintaining the database, managing data imports, bringing complex SQL development skills and best practices, and collaborating with other team members to maintain a high functioning application. This individual should be extremely comfortable with both new development and maintenance, as well as have strong working knowledge of design patterns and clean coding practices. Additionally, the front end of this application is in VB.Net and it would be beneficial for this individual to have some experience in this framework. This position will be expected to work onsite in Alpharetta one day per week.Compensation: $100,000-$120,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Working on Auditing tools/applications, require a lot of business logic to how the tools work, progression through an audit processUnderstanding sequentially Comfortable coming up with out of the box scripting, complex scripts Lots of conditional logic in these scripts Comfortable working in an Agile environment 2 week sprints, 4 sprints within a PI, velocity is quick Project management- Azure DevopsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

We are seeking an experienced UX Researcher who thrives on conducting research in real-world settings. As part of our Field Research team, you’ll lead studies that take place primarily in participants’ homes and in staged office settings across multiple locations. This role involves extensive travel as you conduct continuous in-person research that shapes how we develop and improve our products and services. Key Responsibilities:Lead continuous in-person research studies in homes and office settingsManage end-to-end research operations including:Participant schedulingTravel and location logisticsEquipment and material preparationSession moderationData collection and initial analysisConduct both:In-home contextual inquiries and observationsModerated lab sessions in office settingsCoordinate with local teams across multiple research locationsMaintain high research standards while working in variable environmentsSynthesize findings from multiple locations and study typesField Research Expertise:Design and execute in-home research protocolsManage safety and privacy considerations in personal spacesBuild trust with participants in their personal spacesDocument environmental factors and contextual detailsHandle sensitive information and situations professionallyModerated Research Skills:Lead structured research sessions in office settingsManage multiple stakeholder observationsMaintain session flow and timingBalance research objectives with participant comfortTravel Requirements:Extensive travel week/bi-weekly to multiple research locations (Primary focus on West Coast locations)Typically 2-3 days per week, per month on locationRequires flexibility with schedule and locationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

As a Technical Support Product Specialist, you’ll be the primary point of contact for our beta testers, ensuring they have a smooth experience while participating in our testing programs. In this role, you’ll provide direct technical support to testers, help them navigate program requirements, and collect valuable feedback that helps shape our products. You’ll work closely with Product Insights Analysts and Program Managers to ensure effective program execution and high-quality data collection.Key Job ResponsibilitiesProvide first-line technical support to beta testers via email, chat, and our testing platform.Guide testers through activities, device setup processes, and troubleshoot basic technical issues.Monitor and respond to tester inquiries in a timely manner.Review and triage incoming tester feedback, ensuring all necessary information is collected.Prepare and format feedback data for submission into internal tooling.Coordinate with testers to ensure compliance and preparation for video research.Track and drive tester engagement, including survey completion rates and activity participation.Maintain accurate documentation of tester interactions and support cases.Support program communications to drive tester participation and engagement.Assist in basic data entry and organization tasks related to testing programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .