An International Staffing &
Professional Services Company
in Hartford, Connecticut

Insight Global is seeking a remote solution architect to join a large healthcare client to support contact center initiatives. The Solution Architect receives epic- and feature-level assignments and general direction from the Train Architect and translates them into scalable, well-structured solution designs. They partner closely with Product Owners, Business Analysts, and Development Technical Leads to refine requirements and ensure solutions align with both business objectives and technical standards. The role requires collaboration with Solution Domain Lead Architects and Integration Architects to design, validate, and document solutions that may impact multiple systems or domains. The Solution Architect designs and evolves complex, distributed systems using established architectural and design patterns, creating new patterns when addressing novel use cases. They develop and maintain solution artifacts, such as architecture sketches, diagrams, and presentations, and present these to architecture teams, infrastructure subject matter experts, and business stakeholders to gather feedback and drive alignment. They facilitate architecture and design discussions with stakeholders, partners, and delivery teams to build consensus, continuously refine business and systems domain expertise, and provide ongoing architectural guidance to Agile delivery teams throughout design, development, and testing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is searching for a Transmissions System Planning Engineer in the New England area. The Transmission System Planning role provides transmission-focused subject matter expertise in power system studies and planning-level project development. This position is responsible for modeling, analyzing, and supporting the development of the electric transmission system, including transmission lines and substations.The role performs detailed reliability and planning studies such as power flow, transient stability, short circuit, and electromagnetic transient analyses. Responsibilities include developing and maintaining transmission system models, evaluating system adequacy, identifying technical issues, and developing technically sound solutions that meet reliability and delivery objectives.This position also represents the organization on regional and national transmission-related committees and collaborates closely with internal planning, asset strategy, and operations teams. The role includes participation in regional transmission expansion studies, contributing to asset life cycle planning, and budgeting activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Senior Data Scientist to drive innovation in Customer Care through the design, development, and deployment of Agentic AI?powered analytics solutions. In this role, you will apply advanced analytics, decision science, and generative AI to build intelligent products that improve customer experiences and operational outcomes at scale. You will partner closely with Call Center Operations and Customer Experience stakeholders to translate complex data into actionable insights, reduce avoidable call volume, improve call center efficiency, and simplify the customer journey. This role contributes to an ambitious mission to attract, retain, and enable high-performing Customer Service Representatives by ensuring AI-driven solutions are not only built, but adopted, trusted, and impactful.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.