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Quality Assurance (QA) Analyst ? Microsoft Entra ID ProjectPosition Summary: The Quality Assurance (QA) Analyst will be responsible for validating and ensuring the quality, reliability, security, and compliance of solutions delivered as part of the Microsoft Entra ID project. This role will work closely with identity engineers, business analysts, project managers, application owners, and security teams to verify that identity governance, lifecycle management, access controls, authentication methods, and provisioning workflows function as designed.The QA Analyst will develop and execute test strategies, document test results, identify defects, and support user acceptance testing (UAT) activities to ensure successful implementation and ongoing operation of Microsoft Entra ID capabilities.Key Responsibilities: Test Planning & Execution?Develop comprehensive test plans, test cases, and test scripts for Entra ID implementations.?Execute functional, integration, regression, and user acceptance testing activities.?Validate identity lifecycle workflows, provisioning processes, and access governance controls.?Verify authentication and authorization scenarios across integrated applications.?Test role assignments, group memberships, entitlement management packages, and access reviews.Identity Governance Validation?Validate Joiner, Mover, and Leaver (JML) lifecycle processes.?Test automated user provisioning and deprovisioning workflows.?Verify lifecycle workflow execution, approvals, notifications, and task completion.?Ensure compliance with organizational identity governance policies and requirements.Security & Compliance Testing?Validate Conditional Access policies and authentication controls.?Test Multi-Factor Authentication (MFA), passwordless authentication, and self-service capabilities.?Verify privileged access management and role-based access control (RBAC) configurations.?Confirm audit logging, reporting, and monitoring requirements are met.Defect Management?Identify, document, and track defects through resolution.?Work closely with development and engineering teams to reproduce and validate issues.?Retest resolved defects and ensure successful remediation.Documentation & Reporting?Maintain test documentation and execution evidence.?Produce test summary reports and quality metrics.?Document risks, issues, and recommendations for project stakeholders.?Support audit and compliance evidence collection activities.Stakeholder Collaboration?Participate in project planning, sprint ceremonies, and design reviews.?Collaborate with business users during User Acceptance Testing (UAT).?Provide feedback on solution quality, usability, and operational readiness.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking to add a Security Administrator to their Telecom client local to Charlotte, NC. This role will be supporting enterprise certificate management and multi-factor authentication platforms. This individual will act as an application owner for backend security tools, focusing on certificate lifecycle management including sending expiration alerts, coordinating renewals, and ensuring no service outages. The role blends information security fundamentals with hands-on operational execution, requiring frequent communication with certificate owners and internal teams. The ideal candidate has an engineering mindset, strong networking fundamentals, and the ability to independently manage workflows, identify gaps, and improve processes. This position will also support MFA tools, contribute to security alert workflows alongside the SOC, and assist with data analysis to drive operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The PB Claims Analyst will work Monday through Friday schedule from 8:00 AM to 5:00 PM, with occasional evenings and weekends as needed. Each day will begin with hands-on production support, focusing on claims processing responsibilities within Epic, including managing workflows and ensuring timely resolution of issues. The analyst will actively monitor and work through assigned tickets, maintaining accuracy, and meeting quick turnaround expectations in a fast-paced environment. In addition to production work, the role requires staying current on system updates and workload priorities while collaborating closely with the team. The analyst will also participate in multiple recurring meetings throughout the week, typically 5?6, including all-analyst Epic team meetings, PB-specific calls, and twice-weekly Epic technical support sessions, along with additional ad hoc meetings as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.