Job Search Results for it
Feb 19, 2026
Nashville, TN
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Project Manager
|
Contract
|
$46 - $57 (hourly estimate)
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Responsibilities include but are not limited to: ?Lead the Request for Proposals (RFP) process and vetting qualified contractor proposals, assemble bid submissions and foster the selection of the design build contractors?Coordinate with the designers, building teams, cost estimators to establish proper project budget, scope and schedule.?Assist in obtaining the information and decisions needed from Amazon which are required to complete the construction drawings.?Manage approvals and permissions needed from the building Landlords?Act as a facilitator of information required for by internal functional teams (IT, Safety, Loss Prevention, Food Safety, Operations)?Perform duties as the primary representative on permitting required with authorities having jurisdiction?The Construction Manager will monitor and assist with all utility integrations such as phone service, electrical power, water, sewer?Schedule: The Construction Manager will be the principle schedule auditor, monitor site production, determine target milestones, track and communicate progress?Develop capital appropriation requests and manage fiduciary responsibility for approved budgets?Perform site visits on a periodic basis to confirm schedule progress, attend contractor meetings and act as the single point of contact for the general contractor partners?Review the contractor?s buyout, subcontracting, material purchase schedule and long lead orders.?Coordinate with the launch/startup teams regarding schedule and phased area turnover to insure coordination with all stakeholder functions?Audit the contractors punch list completion progress ?The Construction Manager will direct the contractor through the document turnover and close out process?Coordinate with property management to transition the building facilities to their care?Lead continuous improvement and lessons learned efforts to improve standards, reduce costs and expedite timelines for construction programsThis role is mostly remote but may require roughly 50% travel across the US to various sites. Travel time will be paid for and expenses are reimbursed but must be purchased on a personal credit card. A recommended credit limit of 5k to appropriately support travel is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Construction Manager","City":"Nashville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years experience as an Architect, Engineer, Construction Manager, Development Manager, Owner\u0027s project management representative or Project Manager in other Commercial Development and Construction related disciplines?Experience managing cross functional partnerships \u0026 mitigating risk through stakeholder management ?Full life cycle construction project management experience ?Strong communication skills written \u0026 verbal","Skills":"?Experience operating within at least two disciplines within the construction industry, such as Contracting, Owners Representation, Architecture, Design and Engineering, Commercial Development, analysis and control of construction costs or similar?Bachelor\u0027s degree in Architecture, Construction Management, Engineering, or a related field?Bachelor\u0027s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global in the retail & technology sector is seeking Construction Project Managers to support the programming and coordination of sustainable building designs for customer... fulfillment and logistics building programs. As a Construction Manager (CM), you will work with a broad set of stakeholders including Real Estate, Operations, Design, Launch, Startup, Delivery Experience, Legal and Retail to take the fulfillment center design from concept through the hand off to Operations. This position requires a firm understanding of engineering, planning, program management, contract administration and operations. Responsibilities include but are not limited to: ?Lead the Request for Proposals (RFP) process and vetting qualified contractor proposals, assemble bid submissions and foster the selection of the design build contractors?Coordinate with the designers, building teams, cost estimators to establish proper project budget, scope and schedule.?Assist in obtaining the information and decisions needed from Amazon which are required to complete the construction drawings.?Manage approvals and permissions needed from the building Landlords?Act as a facilitator of information required for by internal functional teams (IT, Safety, Loss Prevention, Food Safety, Operations)?Perform duties as the primary representative on permitting required with authorities having jurisdiction?The Construction Manager will monitor and assist with all utility integrations such as phone service, electrical power, water, sewer?Schedule: The Construction Manager will be the principle schedule auditor, monitor site production, determine target milestones, track and communicate progress?Develop capital appropriation requests and manage fiduciary responsibility for approved budgets?Perform site visits on a periodic basis to confirm schedule progress, attend contractor meetings and act as the single point of contact for the general contractor partners?Review the contractor?s buyout, subcontracting, material purchase schedule and long lead orders.?Coordinate with the launch/startup teams regarding schedule and phased area turnover to insure coordination with all stakeholder functions?Audit the contractors punch list completion progress ?The Construction Manager will direct the contractor through the document turnover and close out process?Coordinate with property management to transition the building facilities to their care?Lead continuous improvement and lessons learned efforts to improve standards, reduce costs and expedite timelines for construction programsThis role is mostly remote but may require roughly 50% travel across the US to various sites. Travel time will be paid for and expenses are reimbursed but must be purchased on a personal credit card. A recommended credit limit of 5k to appropriately support travel is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Burlington, MA
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System Administrator
|
Contract
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$57 - $71 (hourly estimate)
{"JobID":515735,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-5c6d5258-2ff3-4aa6-b17a-78a60cab32fe","PostedDate":"\/Date(1775526090000)\/","Description":"We are seeking a curious, technically driven Application Services Engineer to join our team. In this role, you will be responsible for the installation, configuration, upgrading, and operational support of applications across our AWS-hosted cloud environments and customer-hosted instances. You will work within agile deployment methodology, leveraging automation tooling, environment management platforms, and third-party integrations to deliver reliable, high-quality application deployments for our health plan customers. This is a hands-on role well suited to someone with an engineering mindset who is eager to grow, takes ownership of their work, and thrives in a collaborative team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr Application Services Engineer","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?2?5 years of experience working in AWS using automation skills?Experience installing, configuring, and supporting enterprise applications in cloud-hosted or on-premises environments ?Basic to intermediate Linux administration skills, including command-line proficiency and shell scripting ?Familiarity with SQL or relational database technologies (SQL Server, PL/SQL, or equivalent) ?Interest in and exposure to deployment and configuration automation tools (Ansible, Chef, Puppet, or similar) ?Strong troubleshooting skills with a methodical, ownership-oriented approach to problem resolution ?Excellent written and verbal communication skills, including the ability to document technical work clearly and communicate with senior stakeholders when needed ?Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced, team-oriented environment ?Bachelor\u0027s degree in Computer Science, MIS, or a related discipline, or equivalent work experience ?Experience working in or willingness to learn HIPAA-regulated or compliance-driven environments","Skills":"?Hands-on experience with J2EE middleware platforms such as WebLogic, WebSphere, or JBoss ?Experience with AWS-hosted application environments and cloud operations ?Familiarity with CI/CD pipelines and DevOps practices ?Exposure to monitoring and alerting tools used in application operations contexts ?Experience in healthcare IT or payer technology environments","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a curious, technically driven Application Services Engineer to join our team. In this role, you will be responsible for the installation, configuration, upgrading, and operational... support of applications across our AWS-hosted cloud environments and customer-hosted instances. You will work within agile deployment methodology, leveraging automation tooling, environment management platforms, and third-party integrations to deliver reliable, high-quality application deployments for our health plan customers. This is a hands-on role well suited to someone with an engineering mindset who is eager to grow, takes ownership of their work, and thrives in a collaborative team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 18, 2026
Burnaby, ON
|
Software Engineering
|
Contract
|
$25 - $31 (hourly estimate)
{"JobID":543171,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"V5G 4","ReferenceID":"VAN-b72847bb-0549-4434-947a-ee1f5f28a257","PostedDate":"\/Date(1781805128000)\/","Description":"Insight Global is looking for a Site Reliability Engineer remote in LATAM to join a AAA game company for a contract opportunity. You will be joining the Ops vertical of this engineering team and help keep AI-powered developer tools, Copilot, Claude Code, Cursor, GitLab Duo, and others, running reliably for the engineers building the company\u0027s highest profile games. You will productize third-party AI tooling, automate the operational work that currently consumes engineering capacity, and keep internal customers unblocked. Reporting to the Technical Director, you will:Operate and support production AI developer tools across the company, including access management, seat triage, telemetry, observability, and chargeback reporting.Productize third-party tools through the legal, security, and procurement gates required for broad company rollout.Build and maintain the automated evaluation framework that benchmarks AI dev tools, and run periodic evaluation studies across vendors.Stand up and own dashboards (Grafana, PowerBI) that give leadership visibility into adoption, cost, and reliability.Run Office Hours and internal enablement, and drive the digital assistant as a frontline support channel.Maintain handed-off products from Core Development that no longer have a dedicated dev team, keep them stable, secure, and supported.Respond to incidents quickly, root-cause issues, and turn fixes into automation so the same toil doesn\u0027t recur.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SRE/DevOps Engineer - INTL (LATAM) - AOR","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years in an SRE, DevOps, or Production Engineering role supporting enterprise developer tools or platforms.Hands-on with cloud platforms (Azure or AWS preferred), microservices, and distributed systems.Strong scripting and automation in Python (preferred), Bash, or PowerShell; comfortable reading csharp or Node when needed.Familiarity with Docker, Kubernetes, Terraform, and CI/CD pipelines (GitHub Actions, GitLab CI, or Azure DevOps).Experience operating observability stacks (Grafana, Prometheus, Datadog, Splunk, or similar) and building actionable dashboards.Excellent written communication; comfortable being the customer-facing voice for an engineering team.Proven ability to drive operational projects across cross-functional teams (legal, security, finance) without dropping balls.","Skills":"Experience?operating or integrating LLM APIs (OpenAI, Anthropic) and Generative AI dev tools (Copilot, Claude Code, Cursor, GitLab Duo) in an enterprise context.Experience building chargeback or FinOps reporting for cloud / SaaS spend.Familiarity with prompt evaluation frameworks, vector databases, or RAG pipelines.PowerBI report authoring and IT / finance stakeholder communication.Cloud certifications (Azure, AWS) or recognized SRE certifications.Prior engagement with AAA-scale game studio environments.","Industry":"Software Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Site Reliability Engineer remote in LATAM to join a AAA game company for a contract opportunity. You will be joining the Ops vertical of this engineering team and help... keep AI-powered developer tools, Copilot, Claude Code, Cursor, GitLab Duo, and others, running reliably for the engineers building the company's highest profile games. You will productize third-party AI tooling, automate the operational work that currently consumes engineering capacity, and keep internal customers unblocked. Reporting to the Technical Director, you will:Operate and support production AI developer tools across the company, including access management, seat triage, telemetry, observability, and chargeback reporting.Productize third-party tools through the legal, security, and procurement gates required for broad company rollout.Build and maintain the automated evaluation framework that benchmarks AI dev tools, and run periodic evaluation studies across vendors.Stand up and own dashboards (Grafana, PowerBI) that give leadership visibility into adoption, cost, and reliability.Run Office Hours and internal enablement, and drive the digital assistant as a frontline support channel.Maintain handed-off products from Core Development that no longer have a dedicated dev team, keep them stable, secure, and supported.Respond to incidents quickly, root-cause issues, and turn fixes into automation so the same toil doesn't recur.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 19, 2026
Orlando, FL
|
Software Engineering
|
Contract
|
$23 - $29 (hourly estimate)
{"JobID":543625,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.37,"Longitude":28.5,"Distance":null},"State":"Florida","Zip":"32837","ReferenceID":"ORL-b9ebfa67-0548-476a-bd0b-17bbe1c510e1","PostedDate":"\/Date(1781890875000)\/","Description":"Insight Global is seeking a BMC Helix CMDB Engineer to support a high-visibility initiative focused on improving vulnerability management and asset visibility across the organization. This role will take a CMDB within BMC Helix (v26+) and build out the foundational data model, ingest asset data from multiple systems, and develop reporting to identify gaps across the environment. This is a hands-on role requiring prior experience building and configuring a CMDB, not just maintaining one. The ideal candidate can operate independently, work with external data sources, and help establish best practices for CMDB structure and reporting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote - Helix CMDB Developer - INTL India","City":"Orlando","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Hands-on experience with BMC Helix (v26 or newer) ? Hands-on experience building a CMDB? Helix engineer background? CMDB architecture \u0026 data modeling? Asset inventory / asset data structures? Experience ingesting external data feeds into a CMDB? Experience working with REST APIs and troubleshooting data issues? Experience building and reporting dashboards within Helix? Ability to work independently in a loosely defined environment","Skills":"? Exposure to Tenable or vulnerability management tools? Experience with CrowdStrike, Splunk, Zscaler, or similar platforms? Experience working with Azure or cloud-based environments? Background in security + IT operations alignment? Experience working with large, enterprise asset inventories? Experience influencing project structure or best practices","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":29.0000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a BMC Helix CMDB Engineer to support a high-visibility initiative focused on improving vulnerability management and asset visibility across the organization. This role will... take a CMDB within BMC Helix (v26+) and build out the foundational data model, ingest asset data from multiple systems, and develop reporting to identify gaps across the environment. This is a hands-on role requiring prior experience building and configuring a CMDB, not just maintaining one. The ideal candidate can operate independently, work with external data sources, and help establish best practices for CMDB structure and reporting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Raleigh, NC
|
Business Analysis
|
Contract
|
$34 - $42 (hourly estimate)
{"JobID":508988,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.65,"Longitude":35.82,"Distance":null},"State":"North Carolina","Zip":"27601","ReferenceID":"RAL-315f26b8-691d-48ed-8bb2-0a3fcd8a3693","PostedDate":"\/Date(1773968554000)\/","Description":"Job Description:The NC HIEA Application Specialist will lead technical assistance efforts by working closely with NC HIEA participants and their electronic health record (EHR) vendors to implement, improve, and maintain data integrations. This role supports NC HealthConnex data exchange services, including the provider clinical portal, by ensuring system reliability, performance, and data accuracy. This role will support the Chickasaw Behavioral Health Information Technology Pilot Program for North Carolina. Key responsibilities include coordinating testing and deployments, supporting technical analysis efforts, and collaborating with cross-functional teams such as participants, EHR vendors, data architects, developers, analysts, and clinical stakeholders. The Application Specialist will ensure data quality, system reliability, and effective communication across teams, while serving as a primary point of contact for project updates, metrics, status reporting, and technical support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Clinical Application Specialist","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years in a data/applications analyst role working with healthcare data? Experience with SQL for queries/data validation? Strong understanding of clinical data, EHR systems, HL7 v2, and C-CDA messages? Ability to lead technical analyses across complex EHR integrations? Knowledge of general IT architecture principles, technical designs, and specification documents? Understanding of HIPAA and healthcare regulatory compliance as related to EHR and HIE systemsExperience developing training materials or end user reports with regard to clinical data and clinical systems workflows","Skills":"? Experience working directly with EHR vendors? Prior experience supporting state or regional HIEs? Direct experience with Health Information Exchange (HIE) data standards and formatsInterSystems HealthShare platform knowledge","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Job Description:The NC HIEA Application Specialist will lead technical assistance efforts by working closely with NC HIEA participants and their electronic health record (EHR) vendors to implement,... improve, and maintain data integrations. This role supports NC HealthConnex data exchange services, including the provider clinical portal, by ensuring system reliability, performance, and data accuracy. This role will support the Chickasaw Behavioral Health Information Technology Pilot Program for North Carolina. Key responsibilities include coordinating testing and deployments, supporting technical analysis efforts, and collaborating with cross-functional teams such as participants, EHR vendors, data architects, developers, analysts, and clinical stakeholders. The Application Specialist will ensure data quality, system reliability, and effective communication across teams, while serving as a primary point of contact for project updates, metrics, status reporting, and technical support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 26, 2026
Bloomington, MN
|
Project Manager
|
Contract-to-perm
|
$54 - $68 (hourly estimate)
{"JobID":546016,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.26,"Longitude":44.96,"Distance":null},"State":"Minnesota","Zip":"55425","ReferenceID":"HNC-1b6aaff9-2329-4d7a-ad6b-74000f5c65bc","PostedDate":"\/Date(1782492445000)\/","Description":"Insight Global is hiring a Product Owner for a payer\u0027s provider networking team within Data Ops. This team consists of 5 developers, a QA, and 3 BAs. The team is currently modernizing a 25-year-old application (PowerBuilder on Oracle) to better support network changes in response to regulatory response-time requirements. This application relays information to their health plan members such as NPI #, if the provider is in/out of network, their specialty, and whether or not they are open to new patients etc. This application must be flexible and update data such as adding/deleting providers from the network to meet regulatory requirements of a certain # providers per specialty per certain population. It sits within Data Ops, and so PO understanding of the data domain, as well as provider networking is a HUGE plus!The Product Owner drives the delivery of high-quality analytic products by prioritizing work, shaping user stories, and ensuring alignment with business objectives. Acting as the primary liaison to sponsor, the PO ensures clear communication of goals, trade-offs, and progress. They collaborate with developers, analysts, and engineers in Agile teams to build scalable data solutions, maintain domain expertise, and provide consultative support for strategic decisions. Key responsibilities include managing the product roadmap, planning sprints, validating deliverables, and championing data accuracy, security, and compliance?all while driving adoption and measurable business value.ACCOUNTABILITIES:All team members must champion and model our values of partnership, curiosity, compassion, integrity, and excellence, and must contribute to a culture of continuous learningActs as domain experts, partnering with business groups, and data engineers to frame problems, model, clean and integrate data, and determine the best way to leverage that data in service of a goal Works with business partners to understand and create their ?user stories;? they identify and clarify opportunities to leverage data analytics in service of customer or business value Independently creates, deploys, monitors, and maintains highly interactive data visualizations and analytic services Leads and participates in strategic measurement activities, including Return on Investment (ROI) analyses, Key Performance Indicator (KPI) development, risk assessment and indexing, as well as domain-specific measurements (example: readmission rates) Works with their teams to ensure data accessibility, accuracy, and quality, and may act as data stewards by contributing to management of central data stores and metadataProvides consultative, data-driven support on product and business strategy development Defines, sets up, and executes test cases to validate that analytic and software solutions meet the business acceptance criteria Communicates solution tradeoffs to business partners to frame and influence project decisionsLeverages internal and external sources to validate data accuracy and benchmark resultsPromotes and champions our security and de-identification standards, while they handle sensitive administrative data (medical and pharmacy claims, clinical data, and other sensitive organizational data assets).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE Product Owner- Provider Data, in MN/IA/WI/ND/SD!","City":"Bloomington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Product Owner backgroundExperience working within the Data DomainUnderstanding of provider networking/provider data","Skills":"","Industry":"Project Manager","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is hiring a Product Owner for a payer's provider networking team within Data Ops. This team consists of 5 developers, a QA, and 3 BAs. The team is currently modernizing a 25-year-old... application (PowerBuilder on Oracle) to better support network changes in response to regulatory response-time requirements. This application relays information to their health plan members such as NPI #, if the provider is in/out of network, their specialty, and whether or not they are open to new patients etc. This application must be flexible and update data such as adding/deleting providers from the network to meet regulatory requirements of a certain # providers per specialty per certain population. It sits within Data Ops, and so PO understanding of the data domain, as well as provider networking is a HUGE plus!The Product Owner drives the delivery of high-quality analytic products by prioritizing work, shaping user stories, and ensuring alignment with business objectives. Acting as the primary liaison to sponsor, the PO ensures clear communication of goals, trade-offs, and progress. They collaborate with developers, analysts, and engineers in Agile teams to build scalable data solutions, maintain domain expertise, and provide consultative support for strategic decisions. Key responsibilities include managing the product roadmap, planning sprints, validating deliverables, and championing data accuracy, security, and compliance?all while driving adoption and measurable business value.ACCOUNTABILITIES:All team members must champion and model our values of partnership, curiosity, compassion, integrity, and excellence, and must contribute to a culture of continuous learningActs as domain experts, partnering with business groups, and data engineers to frame problems, model, clean and integrate data, and determine the best way to leverage that data in service of a goal Works with business partners to understand and create their ?user stories;? they identify and clarify opportunities to leverage data analytics in service of customer or business value Independently creates, deploys, monitors, and maintains highly interactive data visualizations and analytic services Leads and participates in strategic measurement activities, including Return on Investment (ROI) analyses, Key Performance Indicator (KPI) development, risk assessment and indexing, as well as domain-specific measurements (example: readmission rates) Works with their teams to ensure data accessibility, accuracy, and quality, and may act as data stewards by contributing to management of central data stores and metadataProvides consultative, data-driven support on product and business strategy development Defines, sets up, and executes test cases to validate that analytic and software solutions meet the business acceptance criteria Communicates solution tradeoffs to business partners to frame and influence project decisionsLeverages internal and external sources to validate data accuracy and benchmark resultsPromotes and champions our security and de-identification standards, while they handle sensitive administrative data (medical and pharmacy claims, clinical data, and other sensitive organizational data assets).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 30, 2026
Washington, DC
|
Software Engineering
|
Perm
|
$130k - $175k (estimate)
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Architect, deploy, and optimize Azure Virtual Machines, including standardized images, automation, availability sets, and performance tuning.? Lead identity and access design using Azure AD, RBAC, Privileged Identity Management, and conditional access controls.? Design and maintain Azure networking (VNets, peering, NSGs, private endpoints, firewalls).? Oversee Azure governance including policies, tagging standards, resource organization, and cost optimization.? Experience with Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID and Intune.Server \u0026 Datacenter Engineering? Lead server architecture, builds, patching strategies, and lifecycle planning for on-prem and virtual server environments.? Own Windows Server infrastructure includes clustering, failover, storage, and performance analysis.? Manage VMware or other virtualization infrastructure including ESXi hosts, clusters, vCenter, HA/DRS, and storage integration.? Drive modernization efforts including virtualization improvements and Azure migration.? Serve as escalation point for complex compute, storage, and virtualization issues.Core Infrastructure Services? Architect, maintain, and troubleshoot DNS, DHCP, and Active Directory environments.? Ensure scalability and security for directory services, group policies, and domain integrations.? Establish standards for IP management, naming conventions, and service resiliency.? Experience with backup, disaster recovery, and continuity planning.Operational Excellence \u0026 Leadership? Lead major infrastructure projects and cloud transformations end-to-end.? Develop documentation, standards, runbooks, and architectural diagrams.? Mentor junior engineers and drive knowledge sharing.? Partner across teams to design secure and scalable enterprise solutions.? Participate in or lead on-call rotation for critical issues.Salary: $130-175kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Cloud Infrastructure Engineer (Azure)","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years of experience in infrastructure engineering with significant Azure and Windows Server focus.? Expert-level Azure IaaS experience including Virtual Machines, RBAC, and Entra ID.? Advanced Windows Server expertise including builds, hardening, clustering, and troubleshooting.? Deep knowledge of DNS, DHCP, and Active Directory architecture.? Strong PowerShell automation skills.? Proven ability to lead complex infrastructure initiatives.? Ability to juggle multiple projects and priorities and re-prioritize as necessary to align with current business.","Skills":"? Azure certifications (AZ-104, AZ-305, or equivalent).? Experience with HITRUST security framework and familiarity with the HITRUST certification process strongly preferred.? Background in Zero Trust and privileged access strategies.? Understanding of ITIL / ITSM processes (Incident, Change, Problem Management).? Experience with using ServiceNow or similar IT ticketing system platformExperience with or familiar with core Systems Monitoring solutions","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":175000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Senior Cloud Infrastructure Engineer is a technical leader responsible for designing, implementing, and maintaining the organization?s on-premises and Azure infrastructure. This role ensures the... stability, security, and scalability of mission-critical systems, and acts as a subject-matter expert for server operations, Azure IaaS, identity, and core infrastructure services. The ideal candidate has deep hands-on experience, strong problem-solving skills, and the ability to guide standards, mentor team members, and lead complex infrastructure initiatives.Key Responsibilities:Cloud Infrastructure Engineering? Architect, deploy, and optimize Azure Virtual Machines, including standardized images, automation, availability sets, and performance tuning.? Lead identity and access design using Azure AD, RBAC, Privileged Identity Management, and conditional access controls.? Design and maintain Azure networking (VNets, peering, NSGs, private endpoints, firewalls).? Oversee Azure governance including policies, tagging standards, resource organization, and cost optimization.? Experience with Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID and Intune.Server & Datacenter Engineering? Lead server architecture, builds, patching strategies, and lifecycle planning for on-prem and virtual server environments.? Own Windows Server infrastructure includes clustering, failover, storage, and performance analysis.? Manage VMware or other virtualization infrastructure including ESXi hosts, clusters, vCenter, HA/DRS, and storage integration.? Drive modernization efforts including virtualization improvements and Azure migration.? Serve as escalation point for complex compute, storage, and virtualization issues.Core Infrastructure Services? Architect, maintain, and troubleshoot DNS, DHCP, and Active Directory environments.? Ensure scalability and security for directory services, group policies, and domain integrations.? Establish standards for IP management, naming conventions, and service resiliency.? Experience with backup, disaster recovery, and continuity planning.Operational Excellence & Leadership? Lead major infrastructure projects and cloud transformations end-to-end.? Develop documentation, standards, runbooks, and architectural diagrams.? Mentor junior engineers and drive knowledge sharing.? Partner across teams to design secure and scalable enterprise solutions.? Participate in or lead on-call rotation for critical issues.Salary: $130-175kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Burlington, MA
|
System Administrator
|
Contract
|
$62 - $77 (hourly estimate)
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We are seeking a curious, technically driven Principal Application Services Engineer to join our team. In this role, you will be responsible for the installation, configuration, upgrading, and... operational support of applications across our AWS-hosted cloud environments and customer-hosted instances. You will work within the agile deployment methodology, leveraging automation tooling, environment management platforms, and third-party integrations to deliver reliable, high-quality application deployments for our health plan customers. This is a hands-on role well suited to someone with an engineering mindset who is eager to grow, takes ownership of their work, and thrives in a collaborative team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 21, 2026
Burlington, MA
|
Software Engineering
|
Contract
|
$75 - $94 (hourly estimate)
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We are seeking a hands-on and collaborative DevOps Engineer to join the DevOps team within our Reliability Engineering & Operations (REO) organization. In this role, you will be responsible for... maintaining and improving CI/CD pipelines and supporting the infrastructure-as-code (IaC) foundations that underpin our AWS-hosted production environments. During an active proof-of-concept (PoC) period, you will contribute incrementally to build and deploy automation initiatives, helping shape scalable patterns that will grow with the organization. This is a practitioner role for someone who takes pride in clean pipelines, reliable deployments, and well-structured infrastructure code.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 11, 2026
Burlington, MA
|
Network Engineer
|
Contract
|
$32 - $40 (hourly estimate)
{"JobID":528730,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-c9301f25-2830-4a27-8a41-f2159159d023","PostedDate":"\/Date(1778503345000)\/","Description":"We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog \u0026 PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote NOC Analyst","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1?3+ years of experience in NOC, IT operations, technical support, or similar monitoring roles ?Experience with monitoring and observability tools - MUST have worked with Datadog?Incident management and ITSM platforms (Jira Service Management, ServiceNow, PagerDuty) ?Moderate understanding of cloud infrastructure (AWS, Azure, GCP), APIs, and web services, i.e. AWS SysOps Associate certification / equivalent. ?Strong troubleshooting skills and ability to follow technical runbooks under pressure ?Excellent written and verbal communication skills for incident updates and handoffs ?Ability to work 3 days on 4 days off 12-hour shifts (night/day shifts)","Skills":"?Experience in healthcare, government, or regulated environments (HIPAA, CMS compliance) ?ITIL v4 Foundation certification ?Familiarity with scripting (PowerShell, Python, Bash) for basic automation tasks ?Experience supporting SaaS or cloud-native applications ?Understanding of networking concepts (DNS, load balancers, firewalls, SSL/TLS)","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense... for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog & PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.