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LMS Customer Support

This role is part of a fast-growing industry leader delivering innovative, cloud-based enterprise collaboration solutions that transform how people work. You will join the Learning & Enablement... More organization, partnering with adoption experts and product specialists to ensure global customers receive a seamless and high-quality learning experience.You will serve as a key point of contact for learner inquiries, course enrollment support, and order validation across multiple internal systems, helping ensure a smooth end-to-end learning journey for customers.Responsibilities Include: - Provide day-to-day customer support for LMS users, responding to learner questions and resolving issues related to course access, registrations, and enrollments- Manage and resolve support requests using Zendesk or similar ticketing systems, ensuring timely and accurate responses- Support course enrollment workflows, including verifying learner eligibility and confirming approvals prior to enrollment- Work within multiple internal systems beyond the LMS, including: Billing platforms, Enrollment tracking tools, Proprietary internal finance software (Modulus)- Validate that course purchases made through Learning & Delivery platforms are properly approved in Modulus before enrollment- Investigate and resolve discrepancies related to orders, enrollments, or access issues- Communicate clearly with learners and internal teams regarding status, next steps, and resolution- Document processes and contribute to internal knowledge bases or user guides- Collaborate with Learning, Enablement, and Operations teams on process improvements and special projects as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Decision Scientist

Insight Global is seeking a Decision Scientist to join a large Analytics vertical and a team responsible for their rebate forecasted services. This individual will be responsible for dashboard... More creation, data engineering responsibilities, as well as some aspects of testing including BDD, TDD, Pytest, PlaywrightWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Development Manager (Public Sector)

?Prospect and generate leads within assigned geographic region for SLED agencies. ?Build/maintain relationships with state + local government decision-makers and influencers. ?Create and execute... More sales plans to drive bookings and revenue to quota. ?Understand agency needs and position IDI/CORE? solutions to solve identity verification, risk mitigation, due diligence, fraud prevention, and compliance challenges. ?Drive procurement motion: help shape requirements, contribute to RFP buildout, coordinate with procurement teams, and work toward contract drafting ? operations director alignment ? PO. ?Maintain accurate pipeline and activity tracking in Salesforce + GovWin; monitor KPIs and course-correct gaps. ?Collaborate with Sales/Marketing/Product/Legal for contract alignment and revenue initiatives. ?Stay current on market trends, competitive landscape, and regulatory developments affecting public sector buyers. ?Travel for in-person meetings, trade shows, speaking engagements, and industry events. $100K base (1ST YEAR OTE: $130K, 2ND YEAR OTE $160K)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Python Developer

Design, build, and maintain Frameworks that help the AI/ML and R&D cross the organization. This role focuses on creating reusable and scalable components, enabling rapid prototyping, data engineering... More support, and supporting production integration of AI/ML models.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Analyst

A large Medical Device company is seeking an Analyst to join their new key account management team. This individual will take full ownership of building and optimizing data architectures and... More visualizations that drive strategic decision-making within the Orthopedics business unit. Day to day, this individual will be responsible for leading custom database creation, owning data refreshes, implementing solutions, and automating / improving workflow efficiencies. Key Responsibilities: - Build and maintain data architecture using SQL - Collaborate with end users to gather requirements for dashboards and visualizations - Develop data pipelines using Alteryx to create efficient workflows for data processing and reporting - Create visualizations in Tableau to effectively communicate insights and support decision-making - Take initiative in projects and demonstrate ownership of your workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE-AI Data Scientist

Insight Global is hiring a remote Data Scientist for a global pharmacy retail client. This candidate will be responsible for supporting the development of a GenAI chat bot that is analyzing pharmacy... More data and providing recommendations, analysis and actionable insights to the business stakeholders. The ideal candidate will have a strong background in python coding and will have experience working on GenAI solutions are bringing them into production in an enterprise environment. Experience with Google Agent Development Kit and Prompt engineering are a plus. This is a 6 month contract with the potential to extend. : $60 - 71/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- Modernization Solution Architect

An employer is looking for a Modernization Solution Architect to sit remote. The client is currently going through some large, enterprise modernization efforts. They are looking to move their vehicle... More administration/ asset management systems from Micro Focus to a new, modern platform. As the solution architect, you will assist in the discovery around the current landscape/ architecture, evaluate future state options, and assist with building out the architecture related to the future state as technologies/ platforms are selected. Initially, the team will evaluate the procurement module of this system, determine what 3rd party platform will be best suited fore this and identify the roadmap that aligns. From there, you will work through the additional modules for this system and architect the roadmap moving forward module by module until all of the vehicle administration system has been modernized. Additional tasks will include partnering with engineering to deliver these solutions, test new POCs to identify new technology options and continue modernizing additional systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - DevSecOps - Brazil

In this role, you?ll be responsible for building, securing, and maintaining cloud-based infrastructure with a strong emphasis on automation, security, and operational excellence. Your day-to-day work... More will involve partnering closely with engineering, security, and operations teams to ensure systems are compliant, patched, and resilient. You?ll proactively identify vulnerabilities, implement remediation strategies, and continuously improve CI/CD pipelines by embedding security and automation into every stage of the delivery process. You?ll help drive a culture of least-privilege access, infrastructure as code, and scalable cloud operations while responding effectively to incidents, coordinating maintenance windows, and ensuring the platform remains stable, secure, and cost-efficient.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Head Teaching Consultant

Insight Global is seeking a Head Teaching Consultant based in North East Arkansas. This is a remote, year-round position open to candidates located anywhere within the state. The role involves... More regular travel to various school districts and metro areas across North East Arkansas, along with occasional attendance at regional and potentially national conferences.This position combines educational project management, people development, learning material creation, and sales and marketing efforts to support the continued growth of our client?s rapidly expanding program. Throughout the school year, the focus will be on curriculum coaching and delivery, with responsibilities that may include overseeing up to 83 educational consultants working in classrooms to improve district and school practices through performance feedback. During school breaks, the emphasis will shift toward sales and marketing initiatives and the development of learning materials.This role will be a combination educational project management, people development, learning material development, and sales/marketing in efforts to continue to expand our client's rapidly growing program. This is a year round position performing curriculum and curriculum delivery coaching. You may be responsible for several other educational consultants, potentially up to as many as 83 at once who are in classrooms daily improving upon district and school practice via performance feedback. This would fall under Project Management responsibilities throughout the school year while sales/marketing and learning material development will be a primary focus while school is not in session.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Scientist - Agentic AI (Customer Care)

We are seeking a Senior Data Scientist to drive innovation in Customer Care through the design, development, and deployment of Agentic AI?powered analytics solutions. In this role, you will apply... More advanced analytics, decision science, and generative AI to build intelligent products that improve customer experiences and operational outcomes at scale. You will partner closely with Call Center Operations and Customer Experience stakeholders to translate complex data into actionable insights, reduce avoidable call volume, improve call center efficiency, and simplify the customer journey. This role contributes to an ambitious mission to attract, retain, and enable high-performing Customer Service Representatives by ensuring AI-driven solutions are not only built, but adopted, trusted, and impactful.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less