Jobs

As a Digital Banking Operations Support Analyst, you will provide Tier 2 support for digital banking and payment platforms, with a primary focus on supporting peak daily operations and owning the after-hours support model. This role combines hands-on production support, on-call responsibilities, and participation in strategic initiatives to help maintain system stability, improve operational performance, and support the implementation of new products, enhancements, and process improvements within the Payment and Digital space. You will act as a functional subject matter expert with a clear understanding of business needs, processes, change impacts, and the end-user experience. You will also be involved in testing new products, enhancements, and changes, partnering with Quality Assurance, operations and product subject matter experts, business leadership, project management, IT partners, and vendor partners to support successful delivery and ongoing operational readiness. ?Identify, develop, and write business unit requirements to support the business unit?s project and define system and functional requirements.?Facilitate meetings designed to produce the results needed; work closely with team members and independently to meet our plan.?Support the project throughout the development and testing efforts and directly support and lead testing, joining the SME business experts and project team.?Lead smaller scale business unit efforts (outside of EPMO ran projects) as the functional project lead and prepare summary communications at regular intervals on the project?s status. Participate in process improvement initiatives and help drive automation projects which are typically smaller in scale with an IT lead.?Ensure that the teams understand the objectives and that the testing results are either in line with expectations and when they are not; help drive the conversation of what changes are needed and the priority of those changes.?Provide Tier 2 production support for digital banking and payment platforms, including triage, troubleshooting, escalation, and resolution of operational issues impacting clients, users, or internal teams.?Monitor and manage support queues during peak operating periods to help ensure timely ticket resolution, appropriate prioritization, and adherence to service-level expectations.?Participate in the after-hours and weekend support rotation, serving as the initial point of contact for incident response, issue validation, escalation coordination, and communication through resolution.?Support release, patching, and production validation activities by executing test scenarios, confirming expected outcomes, documenting results, and escalating defects or operational impacts as needed.?Create, maintain, and improve operational documentation, procedures, and job aids to support consistent issue handling, knowledge transfer, and ongoing process improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a full-time ICC Certified Senior Building Inspector to join the Building & Safety group of a large engineering consulting services company in the Orange County area. This individual will support local cities within this region on inspections of commercial and residential properties to ensure building plans, specifications, and drawings comply with California building codes and regulations. This role will require extensive interactions with general contractors, city employees, engineers, and other public agencies. We are looking for an individual with a solutions-oriented mindset who can effectively establish and maintain effective working relationships with these individuals. The ability to work independently to perform all building structural, plumbing, electrical, sewerage, and heating system inspections for safety and specification compliance without assistance is crucial for this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of Insight Global?s customers is looking to onboard a Sr. Cybersecurity Engineer to their team. Security Operations is a key part of the client’s cybersecurity program, supporting the monitoring, response, tooling, workflows, and coordination that help protect the company from cyber threats. This role helps improve how Southland detects issues, responds to incidents, manages operational risk, and keeps security work moving across users, endpoints, servers, cloud services, and business systems. As a Sr. Engineer in Security Operations, you will work with cybersecurity, IT, infrastructure, support, vendors, and business teams to investigate alerts, respond to incidents, follow up on vulnerabilities, and improve operational workflows. This role is hands-on and helps turn security events into clear action, documentation, and remediation. This is a permanent role and must sit hybrid, near one of the customer?s main offices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An Insight Global Client is seeking a Senior Software Engineer to join their division. The division concentrates on the design and development of secure real-world, multi-compartment, multi-level information sharing applications. Hardware and software design methodologies are combined to deliver information exchange solutionsthat pass the rigorous testing required to operate on the nation’s most secure networks. The solutions are nationally recognized within the government as state-of-the-art, affordable, secure, and scalable. While many project requirements necessitate in-office presence, we strive to support work life balance by allowing occasional remote work when feasible. Candidates should be prepared for on-site work with specifics determined based on project needs and employee performance.Contract to hire opportunity in San Diego, CA130-187K, depending on level of education and experienceContract to hire opportunityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Inisght Global is seeking a Salesforce Commerce Cloud Developer for a leading retail company in Vancouver. This Salesforce Commerce Cloud Developer to build, maintain, and enhance its e-commerce platform. This person will work closely with business stakeholders, UX/design teams, and technical teams to deliver scalable, secure, and high-performing commerce solutions while supporting integrations, customizations, and platform growth. Key Responsibilities?Develop and maintain solutions within Salesforce Commerce Cloud (B2C).?Design and build integrations with payment gateways, tax systems, Salesforce OMS, Loyalty Management, and other third-party platforms.?Create and maintain custom functionality, including promotions, pricing rules, and product configurators.?Write clean, maintainable, and testable code following best practices.?Conduct code reviews and ensure code quality through testing.?Troubleshoot and resolve platform issues.?Collaborate with stakeholders, architects, UX, and development teams to deliver scalable and secure solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Power Platform Engineer to join a growing team supporting a federal customer in San Antonio, TX. This role focuses on building business applications and workflow automation solutions using the Microsoft Power Platform?not dashboards and reporting. The ideal candidate has hands-on experience developing Power Apps solutions that integrate Power Automate, Dataverse, and other data sources to solve real-world business problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An Insight Global client is seeking an experienced and dynamic Construction Materials Testing Senior Manager to support and drive growth in Utah. Do you want to work with a successful team with a growing backlog in support of some of the most important and challenging projects in Utah? Do you thrive in a positive, proactive, and performance-based environment? We are poised to expand our Utah team and is actively seeking the right candidate to support this effort. This position is primarily responsible for project management, business development, supervision of well-trained inspection/testing staff and CMT professionals, collaborating with our professional staff, and actively working with clients to deliver repeat business of complex programs/projects throughout the Mountain West. The successful applicant will have the ability and desire to build strong client programs and project teams while working collaboratively to fulfill the firm’s needs and provide technical support and leadership. Additionally, the successful applicant will have local knowledge of the industry and the demonstrated ability to lead and develop programs. This applicant will engage local staff to execute the Construction Services business plan, provide consistent, high quality, professional Construction Materials Engineering and Testing (CMT) and construction support services in accordance with our clients guidance principles (mission, vision, values) and commensurate with expectations established for quality, risk management, profitability, client service, safety, and timely delivery. Position Responsibilities:? As a practice builder/doer seller, identify and develop new opportunities, prepare effective technical proposals, and take an active role in the development of business with new and existing clients. Develop and expand client relationships that generate repeat business.? Combine exceptional technical delivery with strategic business development to expand our footprint in local markets while supporting national and global clients with confidence and agility.? Uphold a high standard of professional service rooted in quality, risk management, profitability, client satisfaction, safety, and reliable execution.? Provide strong technical leadership in construction materials testing and special inspection services, ensuring accuracy, compliance, and excellence across all deliverables.? Inspire, mentor, and guide a team of inspectors and technicians?supporting their growth, sharpening their skills, and elevating overall team performance.? Take charge of every phase of project delivery?from kickoff to closeout?across a dynamic mix of commercial, industrial, government, energy, and institutional projects.? Oversee remote operations, including on-site laboratory testing, ensuring seamless coordination and high-quality results.? Travel readiness is a plus and adds to the excitement of the role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Medical Assistant for a top healthcare client in the Philadelphia area. This candidate will serve as a key member of the clinical team, supporting providers with patient care, laboratory functions, and administrative responsibilities. The ideal individual will be comfortable performing blood draws, handling laboratory specimens, documenting patient information within EPIC, and working in a fast-paced outpatient environment. This is an excellent opportunity to join a respected medical practice that offers strong benefits, unlimited PTO, pension eligibility, and long-term career stability while making a direct impact on patient care.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Program Manager / Delivery Manager to lead a portfolio of strategic Salesforce-related initiatives for a large enterprise environment. This individual will oversee multiple concurrent projects focused on Salesforce platform modernization, identity and access management enhancements, security compliance, and cloud migration efforts.The ideal candidate possesses a strong background in technology program management, a product-oriented mindset, and the ability to drive complex initiatives across highly matrixed organizations. While hands-on Salesforce administration or development experience is not required, candidates must have a solid understanding of the Salesforce ecosystem, including products, licensing models, and enterprise implementations.This role will partner closely with executive leadership, product teams, engineering organizations, cybersecurity stakeholders, and business leaders to ensure successful delivery of business-critical programs.Key InitiativesThe Program Manager will be responsible for leading delivery across four major initiatives all in initial phases: 1. Salesforce Login Modernization?Drive replacement of hardcoded Salesforce login references with client specific My Domain URLs.?Coordinate dependencies tied to Salesforce’s migration of login services to GCP and AWS infrastructure.?Ensure seamless transition and stakeholder adoption across the organization.2. Enterprise MFA Compliance?Lead the rollout of Multi-Factor Authentication (MFA) requirements across all user populations, including store locations.?Develop communication, readiness, dependency tracking, and deployment plans.?Partner with Security, Identity, and Operations teams to mitigate adoption risks.3. Phishing-Resistant Authentication for Administrators?Manage implementation of stronger authentication mechanisms for Salesforce administrators and privileged users.?Coordinate security, compliance, and platform stakeholders.?Track risks, dependencies, testing, and deployment activities.4. Salesforce Cloud Migration?Lead migration efforts moving Salesforce instances from legacy data centers to Google Cloud Platform (GCP).?Coordinate cross-functional teams supporting infrastructure, security, application, and business readiness activities.?Manage execution plans, timelines, risks, and executive reporting.$60/hr to $67/hr. – Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking to hire 1 Commissioning Manager for onsite hyperscale construction partner in Childress. These individuals will lead the commissioning field team and information from start to finish for large high-tech projects. ADDITIONAL RESPONSIBILITIES:- Lead our commissioning quality control efforts onsite by assist contractors with startup preparation, including reviewing startup schedules, review any impact that other contractors may have on startup- collaborate with design professionals, clients, subcontractors and craftspeople to address complex commissioning coordination issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

– Process weekly payroll, including entering time data, reviewing for accuracy, and generating paychecks and direct deposit files- Prepare union fringe benefit reports, including compiling data, submitting reports, and processing related payments- Maintain payroll and fringe benefit records within JDE and HCM systems- Respond promptly to employee inquiries related to payroll, benefits, and general questions- Handle Employment Development Department (EDD) inquiries and new hire reporting- Enter and update employee information for new hires and rehires in the system- Perform general administrative tasks such as filing, copying, and document distribution- Initiate stop payments and issue manual checks when needed- Research and resolve payroll discrepancies, including job cost corrections- Prepare benefit reports and process benefit deductions as required- Reconcile payroll prior to submission and verify accuracy of final reports- Ensure proper taxation of employer-paid benefits- Maintain compliance with federal and state wage and hour laws- Process wage garnishments accurately and in compliance with regulations- Manage compliance related to unclaimed payroll checks- Support year-end payroll activities, including W-2 and W-2c processing- Partner with HR and Accounting to resolve payroll-related issues and discrepancies- Complete additional administrative and payroll-related duties as assigned by the Payroll ManagerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an AI-Native Systems Engineer for a startup building AI-powered software for the construction industry. This resource will work closely with the Founder and Product leadership to develop production-ready AI applications and workflows. The ideal candidate is an entrepreneurial builder who leverages AI as a force multiplier while maintaining a strong focus on reliability, verification, and customer outcomes.Some responsibilities will include ?? Building AI-powered applications, agents, and orchestration workflows? Developing customer-facing and mobile-first AI experiences? Designing validation frameworks, guardrails, and observability mechanisms? Partnering directly with customers to understand workflows and pain points? Translating product vision into scalable, production-ready systemsContributing across engineering, product, and customer discovery initiatives in a startup environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking to hire 2 Commissioning Superintendents for onsite hyperscale construction partner in Childress. These individuals will lead the commissioning field team and information from start to finish for large high-tech projects. ADDITIONAL RESPONSIBILITIES:- lead onsite quality control efforts by assisting subcontractors and vendors with startup preparation, including reviewing startup schedules and any impact that other subcontractors may have during startup- collaborate with design professionals, clients, subcontractors, and craftspeople to address complex commissioning coordination issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Senior Full Stack Developer to join a global fintech insurance organization supporting the retirement business. This role will focus primarily on developing new customer-facing portals using Angular, csharp/.NET, and AWS, while also contributing to the modernization and enhancement of customer and partner portal experiences. The ideal candidate will bring proven full stack development experience across both front-end and back-end technologies, with strong Angular expertise as the highest-priority skill, solid csharp/.NET backend capabilities, and the ability to quickly ramp up and contribute with minimal onboarding.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Business Transformation Analyst to support process improvement and technology evaluation initiatives. Working alongside a Process Analyst, this individual will help departments identify business needs, define future-state requirements, and evaluate technology solutions that support organizational goals. The initial phase of work will be around collecting requirements and information for evaluating various Procurement technology, which is anticipated to begin implementation by end of the year. The ideal candidate has experience in business analysis, stakeholder engagement, and requirements management, with a background in procurement, finance, contract management, or enterprise systems. This person should be comfortable navigating complex business processes, facilitating discussions across departments, and translating business needs into actionable recommendations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a senior-level Enterprise Applications Governance & Modernization Consultant to provide strategic leadership across a large portfolio of enterprise applications.This is not a Project Manager role. We are looking for an experienced enterprise applications professional who has owned application portfolios, developed modernization strategies, established governance frameworks, and guided organizations through technology transformation initiatives. The ideal candidate can operate comfortably at both the executive and technical levels, serving as a trusted advisor to leadership while partnering closely with engineering teams. This individual will help assess application health, establish governance and documentation standards, create modernization roadmaps, improve operational maturity, and drive long-term application strategy.The successful consultant will:?Build trust with application engineers and executive leadership?Establish sustainable governance practices?Improve documentation and operational maturity?Develop actionable modernization roadmaps?Strengthen application portfolio visibility and reporting?Help drive key organizational priorities around security, modernization, innovation, standardization, and documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an Operations & Process Automation Analyst to support global post-sales operations while driving automation and process improvement initiatives through AI. This individual will play a critical role in managing day-to-day operational workflows, including returns, RMAs, and chargebacks, while also identifying opportunities to streamline and automate processes using modern AI tools.This is an ideal opportunity for someone who thrives in operations but is equally excited about leveraging AI to improve efficiency, eliminate manual work, and build scalable solutions.Responsibilities:Operations Management (50-60%)Own and manage day-to-day operational processes related to: Global returns, Return Merchandise Authorizations (RMAs), Chargebacks, Retail partner support and issue resolution- Partner with cross-functional teams including Sales, Operations, Supply Chain, Finance, and Customer Experience to ensure timely resolution of operational issues.- Investigate and resolve discrepancies related to returns, deductions, and chargeback claims.- Monitor operational performance metrics and identify areas for improvement.- Ensure operational processes are executed accurately and efficiently while maintaining a high level of customer and partner satisfaction.Process Automation & AI Initiatives (40-50%)- Identify opportunities to automate manual workflows and operational processes.- Utilize AI tools and technologies to improve operational efficiency, reporting, and decision-making.- Build dashboards, reporting tools, and workflow automations using AI-enabled platforms, including tools such as Claude Code and similar technologies.- Partner with stakeholders to redesign inefficient processes and create scalable solutions.- Develop proactive recommendations for leveraging AI across operations, rather than simply maintaining existing processes.Drive a culture of continuous improvement by challenging the status quo and introducing innovative solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Key Responsibilities (Include but not limited to):? Manages, prepares and processes international orders? Conducts research as required/requested by customers? Item maintenance: ensures customers receive current product pricing/pack sizes/selections on a regular basis? Monitors the quality of products to ensure it adheres to customer and export standards? Prepares shipping and export documentation required for international shipments? Coordinates with Company Distribution Centers on the building/shipping of customer orders? Requests quotes from carriers/airlines/trucking firms/co-loaders/agents, etc., for handling customer orders? Coordinates with shipping forwarders on loading/shipping of international orders? Coordinates with shipping forwarders to obtain/update order tracking information on behalf of customer? Invoice preparation for international orders? Maintaining solid customer relationships by handling questions/concerns/requests with speed and professionalism? Manages all orders from beginning to end: perform research and analysis, building of order, verification of documents, order invoicing, produce progress reports and liaise with external parties such as manufacturers, governmental agencies, freight forwarders and distributors to ensure product is shipped to customer in a timely manner adhering to customer and export standards? Receiving of purchase orders, vendor invoices? Perform additional duties as assigned by managementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a motivated and detail-oriented Operations Coordinator / Logistics Support Specialist to join our team. This is an excellent opportunity for someone early in their career, looking to transition into operations, logistics, or administrative support. The ideal candidate is a self-starter who is eager to learn, takes ownership of tasks, and enjoys working in a fast-paced environment supporting operational processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Salesforce Production Support Lead. This individual will be responsible for maintaining and supporting a highly complex Salesforce platform that manages the provider lifecycle, including provider onboarding, credentialing, contracting, network participation, and provider data management. This is a hands-on technical leadership role requiring deep expertise in Apex, Lightning Web Components, Salesforce Flow, and enterprise integration troubleshooting.The ideal candidate has experience supporting large-scale Salesforce production environments, leading incident resolution efforts, mentoring support teams, and working directly with business stakeholders. This person will serve as the go-to escalation point for critical issues, coordinate with offshore resources and integration teams, drive root cause analysis efforts, and help ensure platform stability and performance. Healthcare payer experience is strongly preferred, particularly within provider operations, Health Cloud, or provider network management environments. This is an excellent opportunity for a senior Salesforce professional who enjoys a blend of technical leadership, production support, development, and stakeholder engagement.?Serve as the primary technical escalation point for Salesforce production issues?Troubleshoot complex incidents and drive resolutions across integrated systems?Lead Tier 4 production support activities?Handle approximately 20?30 support tickets weekly?Perform root cause analysis and implement long-term solutions?Work closely with product owners, stakeholders, and end users?Educate business users on training materials and system functionality when issues stem from process or adoption gaps?Coordinate with offshore teams during production support and release activities?Support Salesforce maintenance, enhancements, and release deployments?Collaborate with integration teams supporting DataStage, Appian, APIs, databases, and other connected platforms?Monitor platform performance and identify opportunities for optimization?Partner with training and business teams when process documentation needs updates?Ensure issues move efficiently through resolution and remain visible to stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.