Jobs

Our client is seeking a Cloud Data Engineer to join their team within Enterprise Data Management. This person will be responsible for designing and implementing robust data pipelines. Must maintain high data quality and security in cloud environments, automating tasks with Python abd Bash scripting, and continuously research new technologies to enhance scalability. This role focuses on the development and implementation of data engineering solutions that enhance data warehousing capabilities and maintain legacy and new systems. Some day to day responsibilities include, but are not limited to: Develop and maintain ETL processes using tools such as Fivetran, Matillion, SSIS, SSAS,SSRS and Snowflake Dataflow on AWS, Optimize data storage and retrieval by designing and implementing data partititioning, indexing, and compression strategies, build and maintain data processing infrastructure within AWS, monitor and troubleshoot data pipelines and infrastructure to ensure high availability and performance, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a Product lead to join their team within Enterprise Data Management. In this role you will be owning the backlog for assisnged delivery pods, including maintaining backlog health, refinement cadence, ad multi-sprint readiness, translating approved initiatives, enhancements, and maintenance items into Product Backlog Items (PBIs) such as epics, features, and detailed user stories/tasks. Partner with stakeholders to clarify requirements and business intent for assigned initiatives, communicate business context and objectives to delivery teams to ensure shared understanding, escalata scope gaps, trade-offs, or risks to the Director, Product as needed. Supporting execution of platform-specific worksteams within PMO-led enterprise programs, translate program objectives into actionable pod-level PBIs. Support intake processes as needed for enhancements and maintenance items, monitor delivery progroess and proactively identify blockers. You will be partnering cloesly with Technology leads on feasability and sequencing, UI/UX Design on experience alignment and artifact completeness, experimentation and researcg on testing and measurement needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a Product Manager to join their team within the Enterprise Data Management organization. This person will lead a portfolio of enterprise platofrms and products, defining and executing product strategies that align with corporate objectives and operational priorities. The role is accountable for short to mid term (1-3 years) product planning, managing tactical backlogs, governance, value realization, and team performance across assigned domains. The senior manager ensure product roadmaps deliver measurable business outcomes while maintaining compliance, scalability, and operational excellence. Through the strong leadership and cross functional collaboration, this role drives innocation and continuous improvement aligned with the company?s value anchors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

IT Business Analyst driving digital transformation across telecom products by simplifying and redesigning business processes. This role partners closely with business, IT, and leadership teams to translate current-state workflows into streamlined solutions within Salesforce Communications Cloud, integrating with billing, inventory, HR, and provisioning systems. Focus is on improving customer experience, enabling automation, and ensuring successful delivery of scalable, end-to-end processes.Core Responsibilities? Analyze and document current-state telecom workflows (order management, provisioning, customer lifecycle)? Design and implement optimized future-state processes within Salesforce Communications Cloud? Gather, prioritize, and translate business requirements into functional designs for development teams? Partner cross-functionally (business, IT, field teams, leadership) to drive alignment and delivery? Support solution design, development, testing (UAT), and implementation? Track project milestones and partner with PMs to ensure on-time, on-budget execution? Define and measure KPIs to assess process improvements and business impact? Drive automation and continuous improvement using structured methodologies (e.g., DMAIC / Six Sigma)Ensure compliance with data security, governance, and enterprise architecture standardsRemote, but must be in the following states for eligibility for FTE conversion: California Colorado Florida Illinois Indiana Iowa Kansas Michigan Missouri Montana Nebraska New York Ohio Texas Virginia Vermont Washington$42-$47/hrContract-to-hireWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Preweight Puller to join a manufacturing client in their warehouse located in Omaha, Nebraska. This individual will support production by pulling, weighing, and preparing raw chemical materials for batching and compounding. This is a physically intensive, hands-on role working with large material drums and precise measurements to ensure production accuracy and safety.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Project Analyst I to support government and defense-focused programs for a top Space & Defense organization. This role partners closely with Program Managers to manage procurement, financial tracking, and project reporting across complex delivery orders. The ideal candidate brings strong Costpoint experience, understands government documentation and SLAs, and can confidently manage purchase requests, at-risk packages, and vendor coordination in a fast-paced, highly regulated environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Survivability Engineer for a top aerospace and defense technology client. This engineer will play a key role in the design, modeling, testing, and validation of low observable and survivable platforms. The role blends RF and electromagnetics analysis, tool development, hands-on testing, and cross-functional collaboration to influence next-generation system designs. The ideal candidate is technically strong, detail-oriented, and eager to contribute to advanced survivability technologies in a highly innovative engineering environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an Equipment Services Coordinator to support a large fast food restaurant chain hybrid at their corporate home office in North Vancouver. The Equipment Services Coordinator is responsible for providing value and maintaining a high level of customer service to company operators through equipment estimates and procurement, and expediting and problem solving on equipment, d?cor and signage orders for both new and existing restaurants. On the day to day, the Equipment Services Coordinator will be balancing working on ongoing projects and responding to customer services requests as they arise. These ongoing projects include restaurant renovations, building net new restaurants and ongoing innovation. Other Accountabilities Include:-Maintains a high level of customer service by providing knowledgeable, accurate and timely information and direction on equipment, signage and decor inquiries and problem resolution to internal and external partners such as General Contractors, Franchisees, suppliers and others;-Prepares and reviews estimates for new and existing restaurant projects; -Prepares and places purchase orders and expedites equipment, signage and decor orders to effectively meet project deadlines for existing and new restaurants;-Ensures the timely resolution of deficiency, warranty and service problems for new and existing restaurants;-Timely resolution of credits, claims and invoicing issues related with each project or order;-Maintains key information lists and supplier information (eg. small wares, start up forms, Smartsheet, Google databases, procurement system, inventory management);-Assists the Equipment Services Manager in other related projects as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a dedicated Security Operations Center (SOC) Analyst to join our team in delivering robust detection and response capabilities. As a key member of our 24/7 SOC, you will be responsible for monitoring our environment, triaging security alerts, and driving the investigation process. This role is essential to maintaining the security posture of our organization, requiring a candidate who can effectively operate within a 24/7 environment, participate in on-call rotations, andcontributeto the continuous improvement of ourdefensive strategies. KeyResponsibilities? Security Monitoring& Alert Triage:o Monitor security alerts across a diverse stack, including Splunk SIEM, endpoint detection and response (Defender and TrendMicro),cloudsecurityplatforms(Wiz, AWS Security Hub, Guard Duty),data loss prevention(DLP)tools,andnetworktelemetry.o Conduct initial triage and investigation ofsecurityevents to determine severityandpotential business impactusing Splunkandintegratedsecuritytoolso Correlatealertsacrossmultipledatasourcestoidentifyattackpatterns,differentiatetruepositives from false positives, and construct comprehensiveincidenttimelines.o Documentinvestigativefindings,evidence,andanalysiswithin ticketingsystems,ensuringclear and actionable details for seamless escalation.o Escalate validated threats and complex incidents with thorough supportingdocumentation.SOC Operationso Collaborate in post-incident reviews to assist with therefinement of detection logic, updating of playbooks, and enhancement of response procedureso Provide feedback on coverage gaps andopportunities forautomation based on daily experienceo Support metrics collection and reporting to measure operational effectivenessVulnerability Managemento Review and validatevulnerability scans from applicable toolso Track remediation efforts and coordinate with system ownerso Maintain awareness of current threatlandscapeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a proactive SIEM Engineer with a strong focus on Splunk engineering, detection development, and cloud security operations. This role will support the organization?s security monitoring and incident response capabilities by leveraging Splunk Enterprise Security (ES), Splunk SOAR, and integrated cloud/security platforms across AWS and Azure environments. The ideal candidate will contribute to the development and optimization of detections, dashboards, automation workflows, and data onboarding initiatives while assisting with troubleshooting and maintaining distributed Splunk environments. This individual will work closely with SOC analysts, cloud teams, and engineering stakeholders to improve security visibility, operational efficiency, and threat detection capabilities. This position requires a blend of security operations experience and hands-on Splunk engineering skills, including data normalization, ingestion troubleshooting, search optimization, and security analytics development. The candidate should be comfortable operating in a fast-paced 24/7 security environment, participating in on-call rotations, and supporting continuous improvement initiatives across the security operations program. Role Responsibilities Splunk Engineering & Analytics: ? Develop, maintain, and optimize Splunk Enterprise Security (ES) detections, dashboards, and correlation searches ? Support Splunk SOAR playbook development and automation workflows ? Assist with onboarding, parsing, normalization, and enrichment of security data sources into Splunk ? Troubleshoot Splunk ingestion pipelines, forwarder connectivity, search performance, and indexing issues ? Create and maintain knowledge objects including field extractions, lookups, event types, tags, and macros client Confidential ? Assist with Splunk configuration changes and troubleshooting across distributed Splunk environments ? Leverage data models and accelerated searches to improve detection and reporting performance ? Collaborate with SOC analysts and engineering teams to improve visibility, detection coverage, and operational efficiency Incident Response & Operations: ? Incident response efforts, conducting deep-dive investigations into alerts generated by our security stack. ? Coordinate with internal teams to contain and remediate threats. ? Participate in a scheduled on-call rotation to ensure 24/7 incident coverage and rapid response.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Top Secret Cleared Next Gen Systems Engineer to join one of their top defense clients at Hill Air Force Base supporting a large defensive weaponry program. This individual will support the Lead Project Office that serves as a key integrator across the DOW, DOE, and various other stakeholders of entities being integrated into the re-entry vehicle being delivered. This individual will be the primary requirements producer for next generation capability designs across the primary program office and its various prime contractors. Within the delivery of this design, they will be responsible for the delivery of technical requirements with clear end-to-end traceability and documented rationale for the re-entry vehicle to provide to the LPO and DOE for further integration of the warhead.Pay Range: $60-80/hrPay range based on applicable experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Top Secret Cleared Warhead Systems Engineer to join one of their top defense clients at Hill Air Force Base supporting a large defensive weaponry program. This individual will support the Lead Project Office that serves as a key integrator across the DOW, DOE, and various other stakeholders of entities being integrated into the re-entry vehicle being delivered. This individual will be the primary requirements producer for the warhead and its integration into the reentry vehicle. They will work across several stakeholders across the DOE and DOW to draft, collaborate, and validate these requirements. They will be the technical eye reviewing warhead, reentry vehicle designs, ensuring they are compatible and built to survive and perform in the harshest environments imaginable.? Additionally, they will help establish and navigate the configuration management process, maintaining a “single source of truth” for change control across multiple entities and secure networks.Pay Range: $60-80/hrPay range based on applicable experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A nonprofit healthcare organization serving the Dallas Fort Worth community. The organization has approximately 230 employees and partners with local health systems. The mission focuses on community based care, compliance, and data driven decision making. The Director of Healthcare Informatics and Analytics leads the organization?s analytics, informatics, and reporting function. Reports directly to the VP of IT. Leads a two person informatics and analytics team. This role owns the accuracy, credibility, and delivery of healthcare data used by senior leadership. The Director is both a hands on technical contributor and a people leader. The primary focus is rebuilding trust in data and establishing consistent, reliable reporting practices.Key Responsibilities:Data Governance and LeadershipLead the Data Governance Committee and define reporting standards.Establish consistent KPI definitions and validation processes.Create standard operating procedures for analytics and reporting.Rebuild trust with leadership by improving data accuracy and reliability.Mentor and support a small, cross functional team.Analytics and Executive ReportingDevelop and maintain enterprise dashboards using Power BI.Deliver reporting on revenue, payer mix, and operational performance.Answer executive questions related to Medicare, private pay, and claim conversion.Validate all data before release to senior stakeholders.Technical and Data Engineering WorkWork directly in Snowflake to prepare and model data.Write and optimize SQL queries for reporting and analytics.Partner with IT on data pipelines and integrations.Investigate and resolve data discrepancies across systems.Healthcare and Pharmacy InformaticsSupport Athena EMR reporting and data workflows.Partner with pharmacy leadership on PioneerRx reporting.Provide analytics related to prescription distribution and 340B eligibility.Support required healthcare reporting such as UDS and MIPS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The primary function of the Global IT Solution Owner is to work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function. In addition, the solution owner will provide an outside-in perspective from the industry and partner with the Enterprise Architecture team to optimize current processes and drive business outcomes from technology investments. The Solution Owner brings deep process and system knowledge and is responsible for the design and roadmap of all Finance projects through the company and its partners. The primary function of the Solution Owner is to work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function. In addition, the solution owner will provide an outside-in perspective from the industry and partner with the Enterprise Architecture team to optimize current processes and drive business outcomes from technology investments. The Solution Owner must be self-driven, with strong business process knowledge, analytical skills, excellent communication, and good customer presence. The Solution Owner is responsible for designing and planning all Finance projects across the company and its partners. They work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24×7 Service Desk onsite in their Denver office – The shift is 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team – this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the “faces” in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won’t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking – documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Software Developer (2+ years experience) to support the development and enhancement of Contact Center solutions, with a focus on outbound dialer platforms.In this role, you will work alongside senior engineers to build and maintain the application and integration layer that connects dialer systems with enterprise platforms. This is a great opportunity to gain hands-on experience in building scalable systems that support customer engagement.Key Responsibilities? Support development and enhancement of contact center applications and dialer-related services? Assist in building and maintaining .NET APIs and backend services? Help integrate dialer platforms with enterprise systems (customer data, policy systems, etc.)? Contribute to features related to: ? Lead ingestion and segmentation? Workflow processes? Campaign support and result tracking? Assist with troubleshooting production issues and resolving bugs? Support system performance and reliability improvements? Collaborate with senior developers, business, and operations teams on new features? Follow established coding standards and best practicesContinue learning and growing technical skills within the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a motivated AI Solutions Engineer (Contractor) to support the development of internal AI-powered tools and workflow automations that improve operational efficiency, access management, security posture, and user experience across enterprise systems.This role will focus on building practical AI and automation solutions that streamline activities such as software license provisioning, admin portal access workflows, license optimization, reporting, and other operational processes that reduce manual effort and strengthen governance.We are seeking an AI & Automation Engineer to design, build, and deploy intelligent automation solutions across Collaboration Engineering, and Enterprise Productivity platforms. This role will focus on leveraging Microsoft 365, Microsoft Graph, Azure services, and AI technologies to automate operational, monitoring, governance, and capacity management workflows. The ideal candidate is a hands-on engineer who enjoys solving operational challenges through automation while working within large-scale Microsoft 365 environments.Success in this role means delivering automation solutions that reduce manual operational workload, improve turnaround times for access and licensing requests, increase visibility into platform utilization and governance, and accelerate the organization’s AI and automation roadmap through practical, scalable solutions that create measurable business value. The ideal candidate is a builder who sees a manual process and immediately looks for a way to automate it. Someone comfortable writing PowerShell against Microsoft Graph, developing Python-based automations, integrating enterprise platforms, and applying AI technologies to solve real operational challenges.Responsibilities include:?Design, develop, and support automation solutions across Microsoft 365 and Azure environments that reduce manual effort, improve operational efficiency, and strengthen governance. Build scripts, integrations, workflows, and self-service solutions that automate provisioning, deprovisioning, access management, reporting, monitoring, and operational processes.?Develop solutions across Microsoft 365 technologies including Entra ID, Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Graph, Power Platform, and Azure services. Responsibilities include license provisioning and optimization, user lifecycle management, access request automation, governance workflows, reporting, compliance automation, operational dashboards, and cross-platform integrations.?Develop AI-powered tools and workflow assistants using Azure OpenAI, Microsoft Copilot, and related technologies. Build practical AI solutions that improve operational support, reporting, governance, and employee productivity while evaluating emerging technologies such as AI agents, copilots, and Model Context Protocol (MCP).?Develop applications, APIs, and automation services using PowerShell, Python, JavaScript. Integrate with Microsoft Graph, Azure APIs, ServiceNow APIs, and other enterprise platforms while supporting testing, deployment, documentation, and continuous improvement efforts.?Partner with engineering, security, and operational teams to ensure solutions align with enterprise security standards, identity governance requirements, compliance objectives, and operational best practices.Responsibilities?Assist in designing and developing AI-driven tools and automations for internal operational workflows?Build integrations and lightweight applications that support:oLicense provisioning and deprovisioningoAdmin portal access managementoLicense usage optimization and reportingoWorkflow automation and process simplificationoInternal support and operational efficiencies?Develop scripts, APIs, dashboards, and workflow automations using modern development tools?Support AI initiatives leveraging LLMs, copilots, chatbots, and automation frameworks?Collaborate with senior engineers to prototype, test, and deploy solutions?Help improve security, auditability, and governance across operational processes?Document technical solutions and operational procedures?Participate in troubleshooting, testing, and continuous improvement effortWhat Success Looks Like?Reduced manual operational workload through automation?Improved turnaround time for access and license management tasks?Better visibility into software utilization and optimization opportunities?Enhanced operational security and governance?Creation of scalable internal tools that improve employee experience and efficiencyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Senior Product Manager ? Online Business Banking (Commercial Banking), BMOOnline business banking for commercial clients is a complex, high-stakes environment: regulatory constraints, multi-party workflows, high-value transactions, and demanding business users. A Senior Product Manager in this space must blend digital product leadership, commercial banking expertise, and platform-level thinking to deliver enhancements that materially improve client experience and operational efficiency.Role SummaryThe Senior Product Manager leads the strategy, roadmap, and delivery of enhancements to BMO?s online business banking platform for Commercial Banking clients. This role drives digital capabilities that support cash management, payments, onboarding, reporting, entitlements, and API-enabled experiences. The PM partners with Technology, Operations, Risk, Compliance, and front-line teams to deliver secure, scalable, and customer-centric digital solutions that improve business outcomes and strengthen BMO?s competitive position. Key ResponsibilitiesProduct Strategy & VisionDefine product strategy for online business banking enhancements aligned with Commercial Banking goals, regulatory requirements, and client needs. Develop and maintain a multi-year roadmap covering platform modernization, feature enhancements, and new digital capabilities.Identify emerging trends in commercial digital banking, embedded banking, APIs, and treasury management to inform future direction. Customer & Market InsightConduct market research, competitive analysis, and customer interviews to identify unmet needs and opportunities. Translate customer pain points into clear product requirements and prioritized backlog items.Champion customer experience across all digital touchpoints, ensuring usability, accessibility, and reliability.Product Delivery & ExecutionLead end-to-end delivery of platform enhancements from concept to launch, ensuring quality, timeliness, and alignment with business value. Write user stories and acceptance criteria and manage the product backlog for cross-functional agile teams.Partner with Technology to ensure scalable architecture, secure integrations, and robust performance.Drive adoption through training, documentation, communications, and change-management activities. Stakeholder ManagementCollaborate with internal partners across Commercial Banking, Operations, Risk, Compliance, and Sales to gather requirements and align priorities. Act as primary liaison between business stakeholders and technology delivery teams.Ensure alignment across all groups on scope, timelines, and success metrics.Risk, Compliance & GovernanceManage product risks in compliance with legal, regulatory, and operational standards. Ensure audit-ready documentation for product decisions, requirements, and controls.Support security and fraud-mitigation initiatives across digital channels.Analytics, Performance & FinancialsDefine KPIs for platform performance, adoption, client satisfaction, and operational efficiency. Monitor and analyze data to identify issues, opportunities, and optimization paths.Develop business cases for new features, including ROI, cost-benefit analysis, and risk assessment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large retail company is seeking a skilled and motivated IT Lead to join our team to oversee the technology platforms and applications that support the company?s Workday AI initiatives, integrations and Extend apps. This role will lead the design, development, and optimization of Workday AI-powered capabilities, Enterprise Integrations and Extend applications. The IT Lead Analyst will play a pivotal role in enabling Workday Agents, Agent system of Record (ASOR), automations, data pipelines, scalable integrations and advancing AI-driven use cases and Extend app development to enhance business processes. The ideal candidate will align technology solutions with strategic business objectives, ensuring high-quality delivery, data integrity, and operational excellence. This is a hybrid position in Lincolnshire and requires 3 days per week in the office. Apply today! Pay Rate: $75-80/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for 2 Engineering Technicians to help support their customer in the Greater Tampa Bay area. This person will be required to aid in the assembly of unmanned aerial vehicles and airframes. They will be working with prototype design and utilizing engineering schematics in order to assemble aircrafts. They will also be responsible for acceptance testing of the airframe.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.