Jobs

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.Available Shifts: Central Time11:00 AM?8:00 PM, Monday?Friday10:00 AM?7:00 PM, Monday?Friday7:00 AM?4:00 PM, Saturday?WednesdayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced quality engineer to support a strategic separation project focused on harmonizing and updating software development procedures for a global Orthopedics Medical Device organization. The contractor will partner with Quality, Regulatory Affairs, Software Engineering, Product Security, Clinical, and Program Management stakeholders to support the consolidation and standardization of the Software Development Lifecycle (SDLC) framework. The contractor will be responsible for supporting the Quality Engineering Lead by managing the quality deliverables of the program, assessing existing procedures, facilitating review of future-state processes, managing stakeholder alignment, and partnering with the technical writers to deliver an updated set of software development procedures, work instructions, templates, and implementation plans necessary to support an independent quality management system following organizational separation activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Inspector will monitor daily construction activities performed by third-party contractors, document progress, identify potential issues, and provide real-time updates to the project team through inspection reports and daily logs. This role requires frequent field presence and extensive travel throughout the project corridor. While some assignments may allow the Inspector to return home nightly, candidates should be comfortable with a highly travel-intensive schedule.The initial assignment is expected to last six months, with the potential to extend up to two years as construction progresses. The ideal candidate will have a strong fiber construction background, experience overseeing long-span underground fiber deployments, and the ability to read and interpret engineering drawings, traffic control plans, and safety documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is hiring an Analyst, Menu Content & Price Management to support a leading quick service restaurant brand across Canada and the U.S. This individual will play a critical role in capturing, documenting, and coordinating menu and pricing changes across multiple technology platforms, including Point of Sale (POS), mobile applications, kiosks, and delivery services. This is an execution mindset opposed to strategic direction and the primary objective of this role is to manage timelines and project delivery. This is a full onsite role 5 days a week in Toronto. This role serves as a key liaison between business stakeholders and upstream/downstream technology teams, ensuring seamless execution of evolving menus, promotions, and digital offers. Responsibilities include collaborating with cross-functional teams such as marketing, operations, supply chain, product, and category management to gather requirements in formats required by technology vendors. The analyst will coordinate and track menu changes, support menu testing initiatives, perform UAT for digital offers, and provide consultative guidance on menu format and content during product design and execution. Additional responsibilities include preparing and publishing end-user communications related to menu and price updates, contributing to training materials for new products or changes, and delivering regular status updates, reports, and release schedules. The role will also evaluate previous menu updates to identify opportunities to improve processes and enhance the delivery of menu changes across various technology platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Provides day-to-day support for the client’s digital collaboration and unified communications platforms. Assists with incident resolution, service requests, device provisioning, troubleshooting, and administrative tasks supporting enterprise collaboration services. Works under the guidance of senior team members to maintain reliable, secure, and effective communication tools for business users.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Senior Manager, AI Risk (Audit & Regulatory Affairs Lead), operating within the second line of defense (Operational Non-Financial Risk), is responsible for overseeing AI risk management activities for assigned business portfolios while serving as the primary lead for AI-related regulatory engagement, assurance activities, audit coordination, and emerging regulatory intelligence.The role provides ongoing second-line oversight and effective challenge over AI use cases within assigned portfolios, while also acting as the central coordination point for Internal Audit, regulators, independent reviews, and external assurance activities. The incumbent will monitor the evolving AI regulatory landscape, assess implications for AI governance framework, and provide strategic guidance to ensure continued alignment with supervisory expectations and industry best practices.By establishing dedicated ownership of regulatory and assurance activities, this role reduces execution risk associated with regulatory examinations, audit engagements, and evolving regulatory requirements while enabling the broader AI Risk Oversight Group to maintain effective risk governance and portfolio oversight responsibilities.________________________________________Additional / Revised Key Accountabilities?Oversee and provide effective challenge on AI risks for an assigned portfolio of business groups and AI use cases, consistent with second-line responsibilities.?Establish ongoing monitoring activities for assigned portfolios and identify emerging AI risks, control weaknesses, and governance concerns.?Serve as the primary liaison for Internal Audit, regulators, independent review functions, and external assessors on AI risk matters.?Coordinate AI Risk participation in regulatory examinations, thematic reviews, horizontal reviews, independent assessments, and audit engagements.?Lead the development of regulatory briefing materials, examination responses, supervisory requests, and executive communications related to AI risk management.?Conduct ongoing regulatory scanning and horizon monitoring of global AI regulations, regulatory guidance, enforcement actions, and industry developments.?Assess the potential impact of emerging regulatory requirements on AI Risk Framework, directives, standards, governance practices, and control environment.?Provide thought leadership and recommendations regarding regulatory trends, supervisory expectations, and industry best practices related to responsible AI.?Identify themes and learnings arising from audit observations, regulatory feedback, industry events, and peer practices and incorporate them into framework enhancements.?Represent the AI Risk Oversight Group at internal and external governance forums related to AI regulation, policy, assurance, and industry developments.?Lead the planning, coordination, governance, and reporting of complex cross-functional AI risk initiatives, regulatory examinations, audit engagements, and assurance activities.?Establish and maintain integrated workplans, dependency management, risk tracking, milestone reporting, and executive governance routines to support delivery of regulatory and assurance commitments.?Drive accountability across business, technology, risk, compliance, legal, and audit stakeholders to ensure timely execution of agreed actions and deliverables.?Escalate risks, issues, delays, and interdependencies to senior leadership and governance forums as appropriate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

? Serve as the Tier III escalation point for complex infrastructure, security, systems, and operational issues across the enterprise? Troubleshoot and resolve critical incidents affecting enterprise systems, connectivity, and end users? Act as the technical SME across IT operations, networking, security, cloud, and endpoint management? Support service desk and operations teams while partnering with leadership on major technical issues and initiatives? Drive operational excellence through documentation, process improvement, and automation opportunitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Software Engineer to support engine development and production test programs. This role will be responsible for developing, maintaining, troubleshooting, and supporting test automation software used for automated test execution, data acquisition, diagnostic workflows, regression testing, and verification activities throughout engine development and certification programs.Responsibilities include troubleshooting software issues, performing root cause analysis, implementing and validating bug fixes, supporting pre-release testing and defect triage, providing customer support during test campaigns and software rollouts, maintaining technical documentation, and supporting evolving engine model configurations over time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We’re seeking an experienced Mobile HVAC Engineer to support a portfolio of commercial facilities throughout the Pacific Northwest. This is a field-based position responsible for maintaining and repairing critical building systems across 19 sites, with travel throughout the Greater Seattle area and into Portland, Oregon.As a Mobile Engineer, you’ll serve as a versatile technician handling HVAC systems, preventive maintenance, troubleshooting, emergency repairs, and general facility support. You’ll have the independence to manage your territory while working with a team dedicated to keeping facilities operating efficiently.What You’ll DoPerform maintenance, troubleshooting, and repairs on commercial HVAC systemsComplete preventive maintenance activities to ensure optimal equipment performanceRespond to service requests, emergency calls, and break/fix repairsDiagnose mechanical and electrical issues and recommend solutionsDocument work orders, maintenance activities, and service reportsSupport a portfolio of 19 commercial sites across the assigned territoryMaintain safety and compliance standards at all timesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large financial services clietn is looking for a Client Service Representative to join Custody Solutions. This person will serve as the frontline ambassador for our digital-forward custody platform. This role is designed for a high-energy professional capable of managing a high volume of inbound and outbound communications while delivering institutional-grade support to Registered Investment Advisors (RIAs). You will balance operational efficiency with a “client-first” advocacy mindset to drive asset retention and platform growth. This person will be focused on a certain aspect of their business called Custody. This willl entail having contact with registered investment advisors as well as clietns that are working thorugh the investement application. Key Responsibilities- Multi-Channel Communication: Serve as the primary point of contact for incoming calls, emails, faxes, and mailed correspondence from RIA firms and their end clients.- Inquiry Management: Efficiently route client inquiries to the appropriate internal processing teams to ensure timely resolution.- Client Advocacy & Risk Management: Navigate the intersection of internal risk protocols and external client needs, ensuring “win-win” outcomes while serving as the internal “voice of the client.”- Feedback & Escalation: Systematically log advisor feedback and complaints via Salesforce and internal trackers; escalate critical issues to management to assist in project prioritization.- Relationship Maintenance: Maintain proactive communication with clients regarding platform updates, key industry events, or releases that may impact the relationship.- Cross-Functional Collaboration: Partner with front-office and back-office colleagues to ensure a seamless and exceptional client experience.- Subject Matter Expertise: Develop and maintain deep expertise across multiple Salesforce case categories and GSCS operational workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job SummaryInsight Global is seeking a Gas Turbine Technician to join their team in Greer, SC. This role is responsible for performing hands-on assembly, maintenance, repair, and overhaul (MRO) activities on complex industrial equipment within a highly regulated, safety-driven environment. The technician will use a variety of tools, fixtures, gauges, and plant equipment while following overhaul manuals, OEM documentation, and established company procedures. Beyond technical capability, the ideal candidate possesses a strong growth mindset, exceptional attention to detail, and a natural curiosity to understand not only how processes are performed, but why they are performed that way. The successful candidate will support multiple projects simultaneously, maintain accurate documentation, contribute to continuous improvement initiatives, and collaborate with cross-functional teams to meet production schedules and quality standards. Candidates who demonstrate strong problem-solving abilities, coachability, and a history of learning new skills quickly will be especially successful in this environment. Paid Hourly: $26-$34/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A closed door pharmacy in Robinson Township PA is looking to hire 2 pharmacy technicians to join the company. These individuals will be doing data entry of electronic, faxed, and verbal prescriptions. This will involve handling provider/physician communication and resolving open issues submitted by various departments.Responsibilities:?Data entry of electronic, faxed, and verbal prescriptions as per Blink protocols?Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls?Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team?Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws?Other duties as assigned in Pharmacy Technician roleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our health system is seeking an Epic Healthy Planet Analyst to support and enhance population health initiatives through Epic Healthy Planet, Compass Rose, and value-based care applications. This individual will be heavily involved in Epic build, optimization, upgrades, and project-based work while serving as a key liaison between operational stakeholders and IT teams. Responsibilities include application configuration, troubleshooting, workflow analysis, testing, go-live support, and ongoing maintenance of Healthy Planet solutions. The analyst will participate in strategic initiatives focused on population health, quality improvement, care gap management, and value-based care programs. This hybrid role is primarily remote but requires occasional onsite participation for upgrades, project go-lives, and other critical events. Based on similar Healthy Planet responsibilities and project work referenced in internal documentation, the role emphasizes Healthy Planet build, optimization, value-based care initiatives, upgrades, and cross-functional project leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is supporting a rapidly growing seafood processing and distribution company based in Prospect Harbor, Maine. The company specializes in sourcing, processing, and distributing lobster, crab, tuna, halibut, sardines, and other seafood products to restaurants, retailers, and distributors throughout the United States. With ambitious growth plans to expand from approximately 25 employees to over 120 employees in the next year, this is an exciting opportunity to join a company during a period of significant expansion.Position Overview: Insight Global’s client is seeking a Maintenance Technician to support the daily operation of its seafood processing facility. This is a hands-on role ideal for someone who is mechanically inclined, enjoys troubleshooting equipment, and is willing to wear multiple hats in a growing organization. Prior extensive maintenance experience is not required, making this an excellent opportunity for technical school graduates, entry-level maintenance professionals, or individuals with strong mechanical aptitude looking to grow their careers.Job Responsibilities? Perform basic maintenance and repair activities on processing equipment and facility systems.? Troubleshoot mechanical, electrical, and operational issues as they arise.? Assist with preventative maintenance programs to ensure equipment reliability.? Support the Facilities Manager and maintenance team with daily maintenance tasks.? Respond to equipment breakdowns and help minimize production downtime.? Maintain tools, equipment, and work areas in a clean and safe condition.? Assist with facility improvement projects as the company continues to grow.? Work cross-functionally with production and operations teams to support plant efficiency.? Follow all company safety policies and food processing regulations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an experienced POS Support Engineer to support the restaurant technology stack serving clients across the Americas. This role serves as an escalation point (Tier 2/3) for issues involving the NCR Aloha POS platform, the Olo web ordering platform, and the middleware integration between the two. This is not a first-level support role; the ideal candidate brings hands-on experience troubleshooting and resolving complex POS and online ordering issues escalated from frontline support teams.Key Responsibilities-Serve as an escalation point for POS and online ordering issues-Troubleshoot and resolve NCR Aloha POS configuration issues-Perform lab testing and validation of POS, payment, and integration changes prior to deployment-Coordinate and verify menu operations deliverables and configurations across Aloha and Olo, including pricing accuracy-Diagnose and resolve issues with the integration between Aloha and Olo and other third-party systems (online ordering, loyalty, and inventory/back-office platforms)Support NCR Back Office (NBO) migration, configuration, and troubleshooting across market instances-Troubleshoot payment device and payment processing issues, including connectivity, configuration, and processing errors-Support platform updates, POS UI layout changes, and rollout projects-Collaborate with first-level support teams, clients, franchisees, and vendor partners (NCR, Olo) to drive issues to resolution-Document root causes, resolutions, and known issues, and recommend configuration or process improvements to reduce escalation volumeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a qualified Clinical Product Surveillance Specialist?(CPSS) to join an established medical device company in Mundelein, IL. This individual will be responsible for both product complaint remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations.Responsibilities: Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.Responsibilities: Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a qualified Adverse Event Specialist to join an established medical device company in Mundelein, IL. This individual will be responsible for both product complaint remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations.Responsibilities: Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees.Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision.Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments.Prepare and submit MDRs through the FDA?s electronic submission portal (eMDR) for newly identified reportable events.Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This logistics and supply chain technology company is looking for a Director of Development / Software Engineering & Integration to join their team. This person will oversee the day-to-day execution of software development, integrations, business intelligence, QA, and release management initiatives while driving structure, process, and accountability across the engineering organization. They will own Jira administration and workflow management, ensure projects are properly documented in Confluence, and establish Agile best practices to improve delivery and team performance. The role will partner closely with the CIO, business stakeholders, and a Principal Engineer (Rich), who will focus on technology strategy and architecture, while this individual remains hands-on in directing execution, managing teams, and removing delivery roadblocks. They will also work with external implementation partners to ensure projects are delivered efficiently and according to established standards.Key Responsibilities:Lead software engineering, integrations, BI, QA, and release management teams.Drive Agile delivery processes, sprint management, release planning, and workflow optimization.Serve as the Jira subject matter expert, ensuring proper project tracking, prioritization, and accountability.Build and maintain strong documentation standards using Confluence.Manage, mentor, and hold engineering leaders and team members accountable for performance and delivery.Partner with business stakeholders, vendors, and implementation partners to align technology initiatives with business goals.Establish engineering KPIs, quality standards, and governance processes.Support modernization efforts across legacy systems, integrations, and development practices.Work alongside the Principal Engineer to translate technical strategy into successful execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is currently seeking a Corporate Counsel to join a client in the construction industry. This individual will serve as the primary legal resource for contract review, redlining, and contract lifecycle management in a high-volume business environment. The Corporate Counsel will review and negotiate a variety of commercial agreements including MSAs, SOWs, change orders, and work orders while ensuring proper interpretation of contractual relationships and incorporated terms. This person will oversee and support a Contract Specialist, helping drive efficiency and consistency across contract processes. The role will partner closely with internal stakeholders and occasionally participate in vendor discussions and contract negotiations. The successful candidate must be able to simplify complex legal issues for business partners while adapting to evolving organizational needs. This position will not focus on M&A activity, board governance responsibilities, executive advisory work, or employment law matters.Key Responsibilities-Support the legal function on day-to-day business operations.-Review, draft, negotiate, and redline contracts and agreements.-Manage vendor agreements, licensing matters, NDAs, and other legal documents.-Provide guidance on risk management initiatives.-Support compliance-related activities.-Assist with insurance-related legal matters and insurance defense coordination.-Support lien process and construction-industry legal matters.-Partner with contract specialists and internal business stakeholders.-Help improve and organize contract management processes and documentation.-Support litigation review and related legal activities as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.