Jobs

This individual will support a hyperscale data center technology initiative focused on developing and implementing grid and load simulation capabilities for cutting-edge data center infrastructure. Working closely with electrical engineering teams, internal stakeholders, and multiple external vendors, they will help define technical requirements, evaluate simulation and emulation solutions, coordinate vendor deliverables, and ensure solutions are delivered according to program requirements. The TPM will facilitate cross-functional discussions, track milestones, manage risks and dependencies, and drive alignment across teams as simulation capabilities are assessed and deployed across multiple data center power configurations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Description:Insight Global is seeking a Client Services Manager for a top client. This Manager will serve as the primary liaison for assigned clients while overseeing Client Services and Call Center operations. This role is responsible for managing client relationships, supervising team members, coordinating with internal departments and external vendors, and driving operational excellence. The ideal candidate combines strong client-facing skills with leadership experience and a process-oriented mindset to ensure client needs, reporting requirements, and service expectations are met accurately and efficiently.Responsibilities:? Serve as the primary point of contact for assigned client accounts and maintain strong client relationships.? Oversee the timely completion of client deliverables, reports, requests, and service commitments.? Monitor service levels, workflows, and account performance to ensure client expectations are consistently met.? Supervise and support Client Services and Call Center staff, providing coaching, guidance, and performance feedback.? Manage daily team priorities, productivity, quality standards, attendance, and workflow execution.? Ensure Call Center operations maintain appropriate coverage, responsiveness, and customer service standards.? Assist with employee onboarding, training, and ongoing development.? Develop and maintain departmental procedures, documentation, and work instructions.? Review client, supplier, and attorney-firm data for accuracy, completeness, and compliance with established processes.? Provide day-to-day oversight of offshore team, including productivity, quality, training, and performance management.Track operational and client-related issues through resolution while ensuring a high level of customer satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global Consulting is seeking a Business Systems Specialist I to support a large-scale utility client?s Asset Knowledge Management (AKM) and electric mapping initiatives. This individual will play a key role in supporting process improvement, documentation development, and program coordination across As-Built and Request for Work workflows.This candidate will partner closely with process leads and stakeholders to ensure workflows are clearly documented, trackers are maintained, and issues are proactively managed. Responsibilities include supporting technical documentation, coordinating meetings and communications, updating reporting inputs, and assisting with training and process improvement initiatives. The ideal candidate thrives in a fast-paced, highly regulated environment and is comfortable managing multiple workstreams while driving organization, clarity, and consistency across program activities.This is a highly collaborative role offering exposure to enterprise-scale process transformation, documentation governance, and operational improvement efforts within a critical infrastructure environment.Day-to-Day:?Support As-Built and Request for Work programs through documentation, coordination, and reporting?Maintain and update trackers including status, priorities, action items, dependencies, and issues?Coordinate recurring and ad hoc meetings (agendas, notes, action tracking, follow-ups)?Assist with issue tracking, resolution follow-up, and stakeholder communication?Provide documentation support including process materials, reference guides, and job aids?Support EDRS communication workflows and document approval processes?Track documentation through drafting, review, approval, and publication stages?Assist with publishing and maintaining controlled documentation in systems like My Catalog/SharePoint?Provide reporting inputs including status updates, progress summaries, and KPI tracking?Support training program updates, materials, and coordination as needed?Help ensure processes are standardized, documented, and aligned with program requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a highly skilled Senior Engineer specializing in Windows Desktop Engineering and Virtualization to lead the design, deployment, and support of enterprise-grade Windows endpoint and virtual desktop solutions. This role focuses on delivering a secure, scalable, and high-performance experience across both physical and virtual environments. The ideal candidate will have deep expertise in Microsoft Intune, Windows 10/11, Windows 365, and PowerShell scripting.Key Responsibilities:-Engineer and support Windows 10/11 desktop environments, ensuring performance, security, and compliance.-Lead the deployment and management of Microsoft Intune for Windows device provisioning, configuration, and lifecycle management.-Manage and optimize Windows 365 Cloud PCs, ensuring seamless integration with enterprise systems.-Develop and maintain PowerShell scripts for automation of desktop and virtual environment tasks.-Collaborate with security and infrastructure teams to implement Zero Trust and modern device management principles.-Provide Level 3 support for complex Windows and virtualization issues and mentor junior engineers.-Maintain documentation for engineering standards, procedures, and troubleshooting guides.-Evaluate new tools and technologies to enhance the Windows desktop and virtualization experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Prefilled- Daniel BurbanoWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Prefilled- Matthew BohnWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Looking for a Senior Manager, Segment Marketing to support their Mid-Market and National Accounts segments across the Canadian market. This is a high-impact role focused on building and executing market-facing campaigns that drive demand, support sales activation, and contribute to revenue growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job Description: An employer is seeking an Inventory Solutions Associate to maintain day-to-day functions in a vendor managed inventory site within a clients facility in the Troy, MI area. Responsibilities include:? Assisting in the timely and accurate fulfillment of daily replenishment orders for the customer.? Supporting in the receiving of daily replenishment and branch transfers to maintain accurate inventory.? Assists in maintaining a clean, organized, and safe workplace? Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a DevOps Engineer with strong Azure, GitHub, PowerShell, and Node.js skills, along with working knowledge of Microsoft 365, who can build CI/CD pipelines, automate cloud and administrative tasks, integrate Microsoft services, and support secure and reliable application environments.The ideal candidate is a hands-on engineer who enjoys solving operational challenges through automation while working within large-scale Microsoft 365 environments. this position will be 3-4X weekly onsite in NYC. Responsibilities include:?Hands-on experience with Microsoft Azure services, including deployment, configuration, monitoring, and management of cloud resources.?Strong knowledge of Git and GitHub for source-code management, branching strategies, pull requests, and collaboration.?Experience building and maintaining CI/CD pipelines using GitHub Actions.?Good scripting and automation skills using JavaScript, Node.js, and PowerShell.?Ability to develop Node.js and PowerShell scripts for deployment, automation, administration, API integration, and operational tasks.?Understanding of Infrastructure as Code (IaC) and automated environment provisioning.?Experience with Azure services such as Azure App Service, Azure Functions, Azure Storage, Key Vault, Azure Monitor, and Microsoft Entra ID.?Working knowledge of Microsoft 365 (O365) services and administration.?Familiarity with Microsoft 365 services such as Exchange Online, SharePoint Online, Teams, and OneDrive.?Knowledge of Microsoft Graph API and PowerShell-based Microsoft 365 administration is preferred.?Experience managing application configurations, environment variables, secrets, identities, permissions, and access controls.?Ability to troubleshoot deployment, infrastructure, networking, Azure, and Microsoft 365 related issues.?Familiarity with monitoring, logging, alerting, and cloud security best practices.?Work closely with development and IT teams to improve deployment reliability, automation, and DevOps processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Support the Lean Material Execution team by studying material delivery routes, calculating driver labor requirements, and identifying opportunities to improve material flow efficiency across the plant. This role partners closely with plant Industrial Engineering, Material, and Production leadership to keep staffing and route data current and accurate as programs and layouts change.? Conduct time studies of material delivery routes (fork truck, tugger, and dolly driver activity) to calculate accurate labor and staffing requirements.? Build and maintain standardized, Excel-based tracking files to capture container flow, travel distances, and handling activity by part number and route.? Calculate driver utilization and staffing levels using standard time data, and flag opportunities to rebalance or combine jobs.? Partner with plant leadership to review findings, validate data against floor conditions, and recommend storage, dock, or route changes that improve efficiency.? Support future-program planning by modeling staffing and material flow for new or revised layouts.Keep route, volume, and container data current as production schedules, part numbers, or layouts changeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is looking for a Construction Project Manager to join their team at Tinker Air Force Base in Oklahoma City, OK. This position pays from $40-$48/hr depending on experience and additional certifications.In this role, the PM would be responsible for:?Plan and manage all aspects of small to medium engineering or construction projects or large routine projects?Participate in reviews with various governing agencies for code compliance?Coordinate workload through entire project development to complete documents on schedule?Establish client relations, and be involved with design and production meetings?Conduct work sessions for design development in conjunction with other staff?Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility?Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed-to schedule?Support the other disciplines as needed.?Performs other duties and special projects as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Security Technician for a leading electrical solutions client. This candidate will be responsible for the installation, maintenance, testing, and troubleshooting of enterprise-level electronic security systems across commercial and institutional environments. The ideal candidate will have extensive experience with access control, intrusion detection, video surveillance, and structured cabling systems, along with the ability to interpret construction drawings and deliver high-quality installations. This role offers the opportunity to work with advanced security technologies, collaborate with experienced project teams, and support large-scale security infrastructure projects throughout the Austin area.Examples of day to day troubleshooting – Ex: HEB client, HEB handles the programming sisde but need to know what the HEB side is doing so they can assist them to get up and running EX: troubleshoot a keypad and card reader thats not working – how they do it? 1 guy in the field, 1 guy to remote into the systemWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a GCP Tech Lead to serve as the technical leader and owner of the enterprise Google Cloud Platform (GCP) environment. This individual will define cloud architecture standards, drive cloud transformation initiatives, and build secure, scalable, and automated GCP environments in highly regulated enterprise settings. As the GCP subject matter expert, you will own the enterprise GCP platform end-to-end, including organization hierarchy, landing zone architecture, networking, security, IAM, governance, compliance, observability, Kubernetes strategy, and Infrastructure as Code standards. You will lead platform engineering initiatives focused on automation, self-service capabilities, operational excellence, and cloud cost optimization while partnering closely with architecture, security, networking, operations, and application teams. This hands-on leadership role requires deep expertise in GCP, Terraform, GitOps, and Kubernetes, with responsibility for architecting enterprise-grade networking and security solutions, implementing automated compliance and CI/CD frameworks, driving FinOps initiatives, authoring architecture decisions, mentoring engineers, and evaluating emerging technologies such as Vertex AI, GKE Enterprise, and Agentic AI. The ideal candidate combines strong technical leadership with hands-on engineering experience and serves as the final authority for GCP platform strategy, design, and operational excellence across the enterprise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a AWS Tech Lead to serve as the technical leader and owner of the enterprise AWS platform. This individual will define cloud architecture standards, lead cloud transformation initiatives, and build secure, scalable, and automated AWS environments from the ground up. As the AWS subject matter expert, you will own platform governance, AWS Organizations, Control Tower, Landing Zone architecture, security, networking, observability, and Infrastructure as Code (Terraform) standards across the enterprise. You will drive platform engineering initiatives focused on automation, self-service capabilities, compliance, and cloud cost optimization while partnering closely with architecture, security, operations, and business stakeholders. This role requires a hands-on leader who mentors engineers, conducts design reviews, establishes cloud engineering best practices, and serves as the final technical authority for AWS platform decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Integrated Duals Program Coordinator II supports care coordination and member engagement activities while serving as an advanced resource across multiple teams. This role ensures timely, effective, and member-centered services through documentation oversight, care coordination support, escalation management, and mentorship of Program Coordinator I staff. The position plays a key role in promoting continuity of care and operational efficiency across the care coordination team.Primary responsibility is supporting the Service Determination/Authorization Team. Work will primarily occur through the client systems (Guiding Care) rather than direct member interaction.Daily Tasks Include:Service Determination Review?Review completed assessments submitted by field Case Managers?Evaluate approved versus requested service hours?Determine whether requests require Medical Director reviewAuthorization Processing?Create member service authorizations?Ensure requests align with assessment findings?Process approvals through established workflowsProvider Coordination?Identify providers capable of servicing approved hours?Support provider assignment process?Coordinate authorization routing and approvalsMember & Provider Notifications?Generate and distribute authorization approvals?Send required communication to providers and membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is looking for a Workday Consultant with functional configuration experience in HR modules, specifically Security expertise. You will be responsible for configuration optimization work within mostly the Security module but other modules include Core HCM, Advanced Compensation, Benefits, Recruiting, Absence, Security and reporting.This is a remote opportunity except for the following states. (CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is looking for a Workday Consultant with functional configuration experience in HR modules, specifically Advanced Compensation expertise. You will be responsible for configuration optimization work within mostly the Advanced Compensation module but other modules include Core HCM, Base Compensation, Benefits, Recruiting, Absence, Security and reporting.This is a remote opportunity except for the following states. (CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

? Oversee day-to-day construction activities and contractor performance? Lead safety, quality, and schedule compliance efforts? Conduct construction meetings and progress reporting? Manage project documentation, RFIs, NCRs, schedules, and site logisticsTrack project risks, delays, costs, and completion milestones through closeoutWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Samsung Electronics America is seeking a Technical Reviewer / Technical Support Agent to join our Home Appliances Customer Care organization. This position plays a critical role in supporting Samsung’s appliance service network by reviewing repair cases, analyzing service data, evaluating technician performance against established procedures, and identifying opportunities to improve the customer repair experience.The ideal candidate will have a combination of technical troubleshooting knowledge, appliance repair experience, and process-oriented thinking. This individual will work closely with service technicians, customer care teams, operations teams, and leadership to ensure repair quality, service consistency, and positive customer outcomes.This role is ideal for candidates with experience in appliance repair, technical support, electronics troubleshooting, field service operations, quality assurance, or warranty support.Key ResponsibilitiesTechnical Case ReviewsReview completed service tickets and repair documentation for Samsung Home Appliances.Evaluate technician notes, diagnostic findings, repair actions, and photographic evidence submitted through the service platform.Determine whether repairs were completed according to Samsung standards and established service procedures.Identify instances where additional repairs, parts, diagnostics, or technician actions may have been necessary.Root Cause AnalysisInvestigate recurring appliance issues that require multiple service visits.Analyze failed repairs and repeat service calls to determine underlying causes.Identify trends related to product failures, repair quality, technician behavior, and service outcomes.Provide recommendations to improve repair success rates and customer satisfaction.Service Process ImprovementReview end-to-end customer service workflows from initial ticket creation through final repair resolution.Evaluate whether technicians and service providers are correctly following Samsung service processes.Help identify process gaps that lead to delayed resolutions, repeat visits, or escalations.Support continuous improvement initiatives within Customer Care and Service Operations.Technical Support & GuidanceProvide support and recommendations related to appliance troubleshooting and repair processes.Assist internal stakeholders in interpreting service data and repair outcomes.Collaborate with service operations teams to address technical and procedural questions.Support escalated customer cases that require additional investigation.Reporting & AnalysisTrack service trends, repair outcomes, and operational metrics.Generate reports highlighting recurring issues and opportunities for improvement.Analyze repair data to identify quality concerns and inefficiencies.Present findings and recommendations to management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are looking for a strong NOC Engineer to join a NOC team. This role supports a globally recognized, full service law firm known for handling high stakes litigation, complex transactions, regulatory matters, and cross border disputes for leading companies and financial institutions. With a strong footprint across major U.S. legal markets and key international hubs in Europe and South America, the firm operates at the intersection of law, business, and global commerce. Its practices are consistently top ranked by Chambers, The Legal 500, Benchmark Litigation, and Lawdragon, with attorneys frequently recognized among the leading litigators and dealmakers worldwide?making it an ideal environment for professionals who want exposure to sophisticated matters, elite legal talent, and work that truly moves the needle. This role can sit remotely or remotely near an office location in Chicago, IL, New York, NY, Washington, DC, Los Angeles, CA, San Francisco, CA, Silicon Valley (Redwood City), CA, Dallas, TX, Houston, TX, Miami, FL, and Charlotte, NC. The shifts will be Monday – Friday 9AM-5PM PST. This role supports a high volume, ticket driven Network Operations Center (NOC) environment and is ideal for an early career IT professional who is highly process oriented, detail focused, and comfortable working within structured procedures. They will be joining a team of 3 other engineers, who currently handle about 30 tickets a day.This is a day shift role supporting business operations working 8AM-5PM in their time zone. The position focuses on service requests, alert triage, and execution of documented processes, rather than deep application troubleshooting.________________________________________Key Responsibilities?Work within a high volume ITSM ticket queue (approximately 30 tickets per day per person initially, expected to decrease as team capacity grows)?Manage and fulfill service requests such as: oActive Directory group membership changesoNew hire onboarding tasksoAccess requests and standard operational actions?Monitor system and application alerts: oIdentify when an application or service is offlineoNotify appropriate teams or stakeholders per documented procedures (no root cause application troubleshooting required)?Execute pre written scripts from network file shares: oLocate the correct scriptoRun scripts accuratelyoEnter required information with precision and attention to detail?Follow documented processes carefully before taking action?Accurately document ticket updates, actions taken, and escalation paths?Determine when and to whom issues should be escalated?Maintain a high standard of accuracy due to manual and process driven workflowsCompensation:$20/hr to $22/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.