Jobs

Insight Global is assisting a client in identifying a Level 3 Engineer for a Managed Service Provider specializing in IT projects, equipment, licenses, and products. This employee will provide remote and onsite customer support. This includes providing engineering support for IT upgrades and implementation projects. Additionally, you will participate in assigned on-call shifts for weekends and holidays (rotation), ensuring continuous support for our clients. ? Provide engineering support for IT upgrades and implementation projects ? Provide tier 2-3 technical support for a variety of client environments, resolving complex hardware, software, and network issues? Administer and troubleshoot network infrastructure, including firewalls, routers, switches, wireless controllers, and devices from vendors such as FortiGate, SonicWall, Cisco, and Ubiquiti? Administer Microsoft 365 environments, including user accounts, software installation and licensing? Provide basic support for cloud-based solutions, including Azure Virtual Desktop and Cloud PCs, ensuring availability, performance, and rapid response to system-wide issues? Communicate effectively with clients to understand technical needs, provide updates, and deliver high-quality customer service? Collaborate with internal teams and vendors to implement new technologies and resolve escalated issues? Conduct on-site visits to client locations or the office a few days per week for hands-on support and relationship management? Maintain accurate documentation of systems, configurations, and support activities? Ensure compliance with client-specific security and operational standards across industries such as legal, healthcare, education, and finance? Paperwork including time entries and workflow completed timely and properly Work includes assigned on-call shifts for Weekends and Holidays (rotation)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking an Avionics Technician to join their team. This individual will support work on a B52 program. Day-to-day responsibilities include installing, inspecting, testing, troubleshooting, and repairing aircraft avionics systems. Experience with military standards and prior work in a defense or aerospace environment is a plus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Systems Administrator with a strong focus on Windows environments to support and maintain backend infrastructure, servers, and virtual environments. This individual will play a key role in ensuring system stability, performance, and reliability across the organization.Compensation:$32/hr to $39/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day to Day: Our client is looking for a Sr. Electrical Engineer to join their team in Holly Springs NC on a direct hire basis. In this vital role you will be joining the Facilities & Engineering (F&E) group and collaborate with the capital projects team to ensure projects meet the site standards and requirements. You will steer the projects electrical planning and design and support construction to ensure the projects are built and commissioned to Amgen standards.Site design, construction, start-up, and operational readiness:?Support the design and equipment selection from an electrical perspective of process, utilities, and building systems too optimize quality and cost across the total life cycle of assets. Ensure appropriate use of technology, and alignment test operation and maintenance standards/practices?Support factory acceptance testing working in partnership with global engineering during site installation, including reviewing protocols and resolving punch list items. ?Provide engineering support during construction to the Capital Projects team, resolve technical issues, and ensure project objectives are met.?Execute and guide the commissioning and validation of systems to ensure their operational capability is aligned with requirements and GMP regulation and on-time project delivery. Support execution of engineering and performance qualification runs while providing hypercare support as needed.?Perform engineering assessments for plant equipment operations, implementing equipment modifications, and supporting engineering runs in support of new product/technology introductions as required.Site Operations:?Responsible for Electrical engineering expertise for process, utilities, and building systems providing end-to-end support for operations.?Effectively collaborate with key customers and support groups to ensure reliable plant operations.?Work with EHSS in support of electrically related safety initiatives, plans, and investigations.?Lead identifying and implementing engineering based improvements or upgrades to process equipment systems. This may include developing business cases for improvements, identifying design requirements, and translating these requirements into process equipment/system design, specifications, and supporting the construction, startup, and validation of equipment.?Support delivery of capital projects with responsibilities for electrical design.?Ensure plant readiness and quality and regulatory compliance for internal audits, external agency audits, and partner audits. ?Provide technical mastery and problem-solving leadership to proactively reduce production downtime. This includes leading technical root cause analysis and implementation of corrective/preventive actions for families of systems, as well as the use of AI tools for troubleshooting and fault analysis.?Lead new product/technology introductions by performing engineering assessments, equipment performance risk assessments, identifying gaps and owning their remediation, implementing equipment modifications, and supporting engineering runs.?Advance AI innovative solutions and technologies for implementation and to enable volume driven growth.?Deploys engineering expertise from within the company (global and site-based authorities) as well as expertise from our industry to optimize the clients assets throughout their life cycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking a Structural Sheet Metal Mechanic to support a B-52 program. This individual will be responsible for installing and maintaining structural components, including pylon and sheet metal installations. Experience working with a fixed or rotatory wing aircraft is highly preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Construction Superintendent to oversee on-site operations for large-scale construction projects, with a preference for experience supporting data center builds. This role is highly field-focused and responsible for driving day-to-day execution, ensuring projects are completed safely, efficiently, and on schedule.This is an ideal opportunity for someone with strong commercial or industrial construction experience who has been exposed to data center environments but remains rooted in core construction leadership?not IT or engineering-heavy design.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a UX/UI Designer to join an internal Customer Lifecycle Management (CLM) team focused on building a streamlined customer enrollment and management experience. This role will be responsible for designing intuitive forms, process flows, and information intake screens that simplify how new customers are enrolled and how they manage their accounts post-enrollment.This is a hands-on, execution-focused design role ? not a strategic or leadership position. The ideal candidate thrives in independent work, is detail-oriented, and understands how to create clean, user-friendly form-based experiences. While the work may not be flashy, it is critical to aligning internal processes and making the customer experience seamless.The designer will initially focus on the enrollment flow used by sales reps to create customer accounts, then transition into the customer management layer ? designing the experience tailored toward the end user (the customer) rather than the internal sales rep. This includes wireframing, process flow mapping, and form design across multiple intake touchpoints.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC “Know Your Rights” Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large hospital system is hiring an overnight (7:00 PM?7:00 AM) Transfer Center Coordinator, with a schedule of two 8-hour shifts and two 12-hour shifts, including every third weekend. This person will be responsible for coordinating all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfers. This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfer and completing ADT functions in Epic. Job Responsibilities:?Receives calls regarding patient transfers, consultations, and telemedicine requests, and obtains pertinent clinical and diagnostic information from the referring physicians, RNs, and other clinical staff. Coordinates physician to physician communication.?Coordinates logistics of external transfers including arranging transportation, ensuring appropriate bed assignment, and coordinating with patient access and admissions departments.?Properly documents in transfer center software, computer aided dispatch (CAD) software, and other systems as appropriate.?Performs admissions and other ADT functions in Epic?Processes incoming radiology images from external facilities.?Generates and processes transfer agreements between this facility and referring facilities. ?Maintains operational awareness over all transfer and transports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Construction Superintendent to oversee on-site operations for large-scale construction projects, with a preference for experience supporting data center builds. This role is highly field-focused and responsible for driving day-to-day execution, ensuring projects are completed safely, efficiently, and on schedule.This is an ideal opportunity for someone with strong commercial or industrial construction experience who has been exposed to data center environments but remains rooted in core construction leadership?not IT or engineering-heavy design.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an Accounts Payable Specialist to join a growing shared services organization supporting a portfolio of wholly owned and outsourced companies. This team provides centralized Accounting, HR, and IT services, and is looking for someone who can step in quickly to support high-volume invoice processing and ensure timely vendor payments.This is a 6-month contract opportunity based in Willmar, MN, ideal for someone who thrives in a fast-paced, detail-oriented environment and is comfortable working across multiple entities.Day-to-Day Responsibilities:Process a high volume of invoices accurately using MetaViewer softwareReview, code, and route invoices for approval in alignment with internal controlsEnsure timely processing of payments to vendors to maintain strong relationshipsMonitor AP inbox and respond to vendor inquiries regarding payment statusReconcile discrepancies and resolve invoice/payment issuesMaintain accurate records and documentation for audit readinessCollaborate with internal teams across accounting, HR, and IT within the shared services modelWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Facilities Coordinator to join one of their financial services clients in New York City. The individual will be a part of the facilities team and will require strong problem-solving skills, client-facing professionalism, and the ability to manage multiple tasks in a fast-paced environment. The Facilities Coordinator will act as the first point of contact for internal and external stakeholders regarding facilities-related issues, ensuring timely resolution and maintain a professional service-oriented approach. This is a fully onsite role in NYC requiring a working shift from 10am-7pm. Day to Day responsibilities?Manage the facilities mailbox and route tickets to appropriate teams.?Coordinate and track requests for office maintenance and support services.?Liaise with internal and external vendors to address facilities issues/repairs.?Monitor and adjust building and office temperatures.?Support facility operations by administering building access, processing COIs, and printing new badges.?Serve as the primary point of contact for client-facing inquiries related to facilities.?Ensure timely resolution of issues and escalate when necessary.?Maintain accurate records and documentation for all facilities-related activities.?Support operations for all US locations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is hiring a AWS Data Engineer to support one of their largest financial industry clients. In this role, you will be responsible for designing, building, and maintaining efficient, scalable, and reliable data architecture and code. You will develop robust data ingestion pipelines across AWS and on-prem environments, ensuring high performance, quality, and scalability of data engineering solutions. On a daily basis, you will contribute to architecture and system design discussions while also independently handling hands-on development and unit testing. You will collaborate closely with cross-functional teams, including product, QA, production operations, and other development teams, to deliver solutions across the full software development lifecycle. Additionally, you will help integrate individual components into complex enterprise systems, identify and resolve performance issues, participate in code reviews to ensure best practices and standards are met, and continuously stay up to date with emerging technologies and industry trends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an IT Cloud Systems engineer to join the cloud team of a local financial institution. They will work hand in hand with the Cloud Architect to , deploy resources in the cloud, manage those resources, and manage the security of the cloud. This role is responsible for managing and optimizing both physical and virtual server infrastructure while designing and deploying secure, scalable cloud-based solutions. The position works closely with development teams and stakeholders to ensure systems meet business needs, resolve technical issues, and support efficient application performance. Responsibilities include deploying and maintaining infrastructure using tools like Azure DevOps and Azure Pipelines, monitoring system performance, implementing security controls, and handling ongoing maintenance and patching. The role also involves maintaining thorough documentation, collaborating with vendors, and staying current on emerging technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job Description:This role is responsible for supporting international flight operations by managing U.S. Customs and Canadian CANPASS clearances and ensuring all required documentation is accurate and up to date. The position coordinates international handling and logistics, while closely monitoring daily flight activity to track departures and arrivals in real time. They communicate with U.S. Customs, international authorities, and internal teams (including Owner Services) to arrange clearances for both outbound and inbound flights. Responsibilities include recording flight times, updating systems, and ensuring timely communication to facilitate smooth processing of aircraft. The individual also documents any operational issues or deviations to support effective decision-making. This role requires strong communication skills, adaptability in a fast-paced environment, and flexibility to work various shifts as needed.Day to Day:? Manage and maintain US Customs and Canadian CANPASS clearances for all international flights? Coordinate and update international handling and logistics for flight operations? Monitor daily flight activity (departures/arrivals) to ensure accurate, timely customs updates? Document any issues or deviations to support operational decision-making? Communicate with crews and stakeholders while adapting to a fast-paced, changing environment?Ability to work a flexible schedule to include all shifts; 1st, 2nd and 3rd shifts, as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

? Data Integrity & PDM: Manage version control and engineering change orders (ECO)within a PDM/PLM environment to ensure model accuracy across teams.? Subsystem Integration: Create and implement interface control documents and otherreviewable and auditable standards to facilitate the seamless integration of the work ofdifferent single threaded owners into the complete product model.? Drawing Generation and Review: creation, inspection, and correction of part andassembly drawings associated with multiple model configurations.? Manufacturing Integration: Collaborate with the Manufacturing Leads to ensure allautomated outputs follow DFM/DFA (Design for Manufacturing/Assembly) principles.? Performance Optimization: Implement “Large Assembly” best practices to ensurehigh-performance model stability even when dealing with 10,000+ parts.? Architect Complex Parametric Models: Develop and manage sophisticated masterassemblies using advanced SolidWorks techniques like skeleton modeling, layoutsketches, and multi-body part design.? Configuration Management: Create and maintain high-fidelity configurations forcomplicated solid models to manage variations in material, size, and features within asingle file architectureWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is hiring a Lead AWS Data Engineer to support one of their largest financial industry clients. In this role, you will serve as the technical lead responsible for architecting scalable AWS data solutions and overseeing the implementation and management of end-to-end data pipelines, including ingestion, storage, transformation, and analytics using AWS services. You will mentor and guide data engineers, conduct code reviews, and promote best practices in cloud data engineering and architecture. You?ll also collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to translate requirements into scalable, maintainable solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This team serves as the primary line of defense for all end-user support ? there is no escalation layer beyond them for most hardware and software issues. This role requires a highly responsive, customer-focused individual who can troubleshoot and resolve issues efficiently to ensure minimal disruption to the business.The position supports a dynamic, high-volume environment, combining both onsite and remote support across multiple locations.Key Responsibilities:? Provide Tier 2 support for hardware and software issues, including installations, break/fix, and troubleshooting? Manage and resolve tickets through ServiceNow, prioritizing incidents (break/fix) before service requests? Support Active Directory administration (user creation, permissions, access management)? Deliver high-touch customer service to a diverse user base, including corporate, field, and retail-facing employees? Troubleshoot and support mobile devices, desktops, and end-user systemsThis role requires the candidate to be onsite 5 days a week!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of ours is looking to bring on a Foreman to their team. This is person would be responsible for performing cable and equipment installations according to manufacturer guidelines while meeting all company and customer safety, policy, and compliance requirements. This role works under the direction of a Senior Installer, Crew Leader, or Supervisor and supports job site operations as needed.- Perform cable/equipment installations as directed by the Sr. Installer/ Crew Leader and per the manufacturer?s guidelines.- Adhere to all of the company?s policies, practices and procedures.- Adhere to all of the companies safety, appearance and demeanor guidelines.- Follow all of the customer?s policies and safety compliance rules while on the job site.- Other specific duties as directed by the Sr. Technician/Supervisor.- Going up on ladders and pulling cables.- Putting hooks in and screwing the hook in the wall. – Large projects pull 8 cables a day varies and depends on work load could be 100 cables – Meet onsite 6-7 am, take break at 9:15 lunch 11:15- Two 15 minute breaks 3-3:15 end date preventative maintenance – work ordersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking a hands-on ServiceNow Knowledge Management Lead to build and operationalize an enterprise-level Knowledge Management (KM) function from the ground up. This role will drive standardization, governance, and structure across knowledge articles within ServiceNow, improving consistency, usability, and AI-readiness. The consultant will partner closely with internal leadership and have strong influence over the KM framework, content standards, and overall strategy.Key Responsibilities:KM Build & Strategy- Stand up Knowledge Management capability from scratch within ServiceNow- Define structure, taxonomy, and standards for knowledge articles- Partner with stakeholders to create a scalable KM frameworkPlatform Configuration- Configure knowledge bases, categories, and access controls in ServiceNow- Build workflows for article lifecycle (draft ? review ? publish ? retire)- Integrate knowledge into Incident, Problem, and Request workflowsContent Standardization- Clean up and rationalize existing knowledge articles- Establish templates, formatting standards, and consistency across content- Develop internal, external, and automation-ready knowledge articlesGovernance & Operating Model- Create ownership models and governance processes- Define policies, quality controls, and review/audit processesAdoption & Enablement- Drive usage across Service Desk, Field Support, and Engineering teams- Develop training materials, playbooks, and publishing best practices- Embed KM into day-to-day operations (shift-left strategy)Metrics & Continuous Improvement- Define KPIs (usage, reuse, deflection, quality)- Establish baseline metrics and reporting dashboards- Continuously improve KM effectivenessAI & Automation Alignment- Structure knowledge articles for chatbot/AI consumption- Ensure proper keywording, tagging, and search optimization- Support automation and self-service initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An Insight Global customer in the state government is hiring immediately for Mid Level Business Analyst. This position serves as the senior IT Business Analyst for MDOC?s mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This position will take on a leading role in completing the activities associated with Request for Proposals (RFP), estimating costs to complete projects, establishing action plans, completing impact analysis, and implementing test strategies. Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning. Engage with the MDOC in establishing and fulfilling the Agencies strategic goals and objectives through exemplary delivery of IT Services. Inform and escalate issues and risks in a timely manner. Participate in DTMB or statewide IT initiatives as necessary. Other duties as assigned. Compensation Range: $40/hr to $47/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.