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Overview: The Epic Web and Service Server Engineer Sr. will independently contribute to developing and applying their technical expertise on the Epic technical team that supports a hospital systems technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.Job Description: The Epic Web and Service Server Engineer Sr. will independently contribute to developing and applying their technical expertise on the Epic technical team that supports a hospitals technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.Technical Environment: Epic: Hyperspace, Interconnect, MyChart, Care Everywhere, EpicCare LinkInfrastructure: Windows Server, VMware, CitrixMonitoring: System Pulse, performance analytics toolsScripting: PowerShellNetworking & system configurationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Remote Title Searcher/Examiner that specializes in the state of Maryland to support an industry-leading title company. We are looking for a detail-oriented professional to assist with real estate transactions by conducting thorough research of public records and abstracting property information. This role is focused on identifying and compiling relevant data related to property ownership, liens, encumbrances, and legal descriptions. The ideal candidate will play a key role in ensuring the accuracy and completeness of title documentation, contributing to the overall integrity of the title process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Staff Software Engineer, you will help implement the technology strategy across the software delivery teams. This role focuses on building reusable software components, architectural patterns, and tooling that enable scalable and high-quality delivery. You will influence engineering best practices through hands-on design sessions, code reviews, and technical leadership. This individual will be a key contributor toward achieving long-term strategic technology goals.Core ResponsibilitiesArchitect and build scalable systemsLead the design and implementation of complex, cloud-native, distributed systems with a strong emphasis on reliability, performance, and maintainability. Define service boundaries, APIs, and data flows across multiple teams and domains.Set engineering standards and technical directionEstablish best practices for system design, coding standards, CI/CD, testing, and observability. Act as a steward of long-term technical health and proactively reduce systemic risk.Mentor and elevate other engineersCoach Senior and mid-level engineers through design reviews, pairing, and technical guidance. Influence through example rather than people management, raising the overall engineering bar.Cross-functional collaborationPartner closely with Product, Architecture, and Engineering leadership to translate business and operational goals into robust technical solutions, balancing delivery speed with long-term scalability.Production ownership and operational excellenceOwn systems end-to-end in production, including monitoring, incident response, root-cause analysis, and continuous improvement. Reliability and observability are first-class concerns.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a Safety Manager to assist the Division Safety Manager and other safety coordinators to ensure the team meets all safety requirements. This position will be in the field and on site in Dulles, VA to help manage and coordinate all division safety activities ? Tours and inspects small, mid-size or large, complex job sites to ensure compliance with company, state and federal Occupational Safety and Health Administration (OSHA) rules and regulations. ? Reports concerns to safety management. Ensures Enforcement of OSHA regulations and company safety policies.? Documents safety inspections, citing dangerous areas/procedures and recommending corrective procedures. ? Provides recommendations for correcting non-compliance issues. Ensures cited issues are corrected within designated timeframe. ? Maintains all site required documentation related to safety issues, including accident reports, inspection reports and training logs.? Develops current and future loss control strategies and implements corrective actions to prevent similar incidents. ? Provides emergency response to employees as needed. ? Participates in and documents information for the investigation of accidents and injuries and submits data to regulatory agencies as required. ? Contributes to updating training materials and manages employee training as necessary. Acting as a lead, guides less-experience safety roles as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a Customer Care Associate to join their team. Customer care is being pulled from ambulatory clinics on a daily basis. We need a resource that can help supplement the team during this transition that will have the flexibility to round customer clinics to address Epic related questions. Additionally, manage help desk tickets by triaging, troubleshooting, and resolving issues in a timely, customer-focused manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for fa Telco Engineer to support a large modernization project across 4,000+ sites. The TelCO Engineer will be responsible for the following:? Support on-call rotation and planned off hours maintenance events as needed? Troubleshoot and resolve backbone and customer routing issues? Implement solutions that support customer visions and objectives? Participate in inter program initiatives and discussions to resolve technical challenges? Create and maintain documentation and training for engineering and NOC teams? Maintain operational excellence of network system and components to exceed customer expectations? Define and implement best practices for network and capacity management? Identify areas of opportunity for automation and network optimization? Routinely perform proof of concepts and service trials while documenting system integrationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for 3 Industrial Engineers to support their manufacturing customer in St. Petersburg, FL area. This role will focus on translating hands-on findings into standardized work instructions and process documentation that can be leveraged across production environments. Key Responsibilities:Analyze and document switchgear assembly through teardown activitiesCreate and standardize work instructions and process documentationConvert findings into repeatable manufacturing processesConduct time studies and process mapping to improve workflowSupport continuous improvement initiatives across productionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Manhattan Consultant to support enterprise warehouse and supply chain initiatives. This individual will serve as the functional and technical expert, partnering with business stakeholders, IT teams, and operations leaders to design, implement, and optimize warehouse solutions.This role is ideal for someone who has deep hands-on experience with Manhattan WMS and can operate at both a strategic and execution level?especially in large, complex distribution environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24×7 Service Desk onsite in their Denver office – The shift is 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team – this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the “faces” in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won’t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking – documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Senior Engineer, Mobile & Application DevOps?to support a high-impact initiative focused on expanding mobile DevOps capabilities within a growing platform engineering team. This role will be heavily focused on mobile CI/CD and release enablement for iOS and Android applications, while also contributing to broader application and platform DevOps efforts?across web and backend systems. This is an ideal opportunity for someone who enjoys building scalable deployment processes, improving developer experience, and partnering cross-functionally with engineering teams to strengthen delivery pipelines and release practices.While this role is mobile-focused, it is not a mobile app development/UI role. The primary focus is on the DevOps side of mobile delivery, including build orchestration, release automation, platform tooling, and deployment optimization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re looking for a Junior UX Designer to support the design of internal, web-based tools used by teams across the business, including customer care/contact center platforms. This role is focused on improving how users interact with complex systems by organizing information in a clear and intuitive way. In this role, you?ll partner closely with senior designers, product managers, and engineers to help simplify workflows and improve how information is presented and understood.Design user experiences for internal-facing web applications, focusing on usability and efficiency over visual aestheticsStructure complex data and workflows into clear, logical, and easy-to-navigate experiencesDefine and refine information architecture and content hierarchy across toolsPartner with product, engineering, and operations teams to understand user needs and translate them into UX solutionsConduct user research, usability testing, and workflow analysis to improve how information is consumedContinuously iterate to reduce friction and improve productivity for internal users (ex: contact center agents)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re looking for a Visual Web Designer for an external customer-facing website then expand into loyalty/customer retention initiatives once the web work is established. This role is ideal for someone who can think about the full customer journey while also executing high-quality designs in Figma. This is a cross-functional role where you?ll partner with marketing, product, and engineering to create engaging, easy-to-use digital experiences that drive customer engagement and repeat business.Design visually compelling, user-friendly interfaces for a customer-facing websiteCreate wireframes, mockups, and high-fidelity designs in FigmaPartner with product, marketing, and development teams to bring designs to lifeEnsure designs are responsive, accessible, and optimized for performanceMaintain and evolve design systems, components, and brand consistencySupport the transition into loyalty program design, including customer journeys, rewards experiences, and engagement featuresUse user feedback and data to continuously improve design decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client in Chillicothe, MO is seeking an experienced Master Technician / Shop Foreman to serve as the technical leader of the shop while remaining hands-on in diagnostics and repair. This is a working foreman role ideal for a senior-level technician who excels at complex diagnostics and is ready to lead, mentor, and elevate a team.You?ll be the go-to expert for advanced electrical and drivability issues, the final checkpoint on quality, and a key leader ensuring the shop runs efficiently without bottlenecks.? Monday?Friday schedule (8:00 AM ? 5:00 PM) with optional extended hours? Consistent, steady workflow ? shop has not slowed down in 18+ years? Clean, organized, well-equipped facility? Strong parts and service support infrastructure? Leadership team with deep industry experience and respect for techniciansWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day to DayThis engineer will be responsible for validating AI-driven applications and data platforms They will design and execute test strategies focused on model accuracy, data integrity, and system performance. Daily work includes building and maintaining automated test frameworks for APIs and data pipelines, performing end-to-end testing of microservices, and validating data across ingestion through model output layers. They will collaborate closely with engineers, data scientists, and product teams to troubleshoot defects, ensure production readiness, and integrate testing into CI/CD workflows. The role also involves contributing to emerging testing practices around AI quality, including model bias, fairness, and monitoring.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Consultant, Insights & Analytics to support insight generation and analytics activities within an Oncology-focused business environment. This individual will contribute to a centralized insights and analytics function, supporting multiple business units with data-driven decision-making. This role will focus on developing forecast models, executing market research, conducting analyses, and delivering KPI reporting to address key business questions for both marketed and pipeline products. The ideal candidate brings strong critical thinking skills, experience working with pharmaceutical data, and the ability to synthesize insights from multiple data sources in a fast-paced, cross-functional setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is seeking a Field Lead for a direct hire opportunity in the Columbus, OH area. The Field Lead will be responsible for the detailed planning and execution of assigned phases of work on construction projects, as directed by the Project Lead. This role provides daily leadership to Crew Task Leads (CTLs) and Craft to ensure work is planned, communicated, and executed safely, efficiently, and in alignment with the overall project plan. The Field Lead owns daily safety, quality, and production outcomes for their assigned phases and plays a key role in mentoring and developing field talent. Other responsibilities will include:Plan and execute assigned phases of work in alignment with project schedules, safety standards, and quality expectationsLead Daily Planning and Preparation (DPP) to create, communicate, and adjust daily work plans Supervise and direct Crew Task Leads and Craft to achieve daily production goals Maintain ownership of safety and quality outcomes for assigned phases, ensuring hazards are identified and addressedMentor, teach, and guide Crew Task Leads and Craft to improve effectiveness and support career developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Supports the evaluation of program and project requirements, develops moderately complex equipment and tooling concepts and designs solutions for the Production System. Compiles and analyzes technical data to determine the effects on product engineering design and rate estimates for equipment and tooling. Ensures compliance with safety, producibility, maintainability, reliability, ergonomic factors and regulatory requirements. Validates contractual performance milestones, maintains configuration control, conducts reviews, prepares plans for productions readiness, preventative maintenance, and spares. Conducts training for Production and Maintenance personnel. Develops and implements moderately complex work-arounds and maintains configuration of hardware, software and documentation. Supports studies for disposition of assetsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Senior Software Developer 2 to lead the design, development, and ongoing evolution of enterprise Contact Center solutions, with a focus on outbound dialer platforms.This role will own the application and service layer connecting dialer technologies with core enterprise systems, enabling scalable and intelligent outbound engagement. You will have end-to-end ownership across design, development, deployment, and optimization of mission-critical systems.Key Responsibilities? Own development and continuous improvement of contact center applications, including outbound dialer programs and supporting integration services? Design and build APIs and microservices connecting dialer platforms with enterprise systems (customer data, policy systems, lead sources, servicing platforms)? Develop and maintain the application layer supporting outbound dialing, including: ? Lead ingestion and segmentation? Workflow orchestration? Campaign execution and results processing? Enable seamless data flow across real-time and batch integrations? Support production systems by troubleshooting issues, performing root cause analysis, and implementing long-term fixes? Drive performance, scalability, and reliability improvements across platforms? Partner with business and operations teams to deliver new outbound engagement capabilities? Act as a technical lead, influencing architecture and development standardsMentor team members and promote engineering best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Senior Contact Center Architect to help modernize and scale enterprise contact center platforms. This role sits at the intersection of cloud, telephony, and software engineering, focused on delivering customer-centric solutions across voice and digital channels. You?ll play a key role in designing and evolving next-generation capabilities, including intelligent routing, automation, and real-time customer engagement.Key Responsibilities? Design and enhance enterprise contact center solutions across voice and digital channels (chat, email, workflows)? Configure and develop within contact center platforms (NICE, Genesys, Five9)? Advance capabilities across: ? ACD, IVR, and outbound dialers? Intelligent routing and call flows? Automation and customer interaction workflows? Build and support CTI integrations and screen-pop solutions to improve agent and customer experience? Partner with business and technical teams to translate requirements into scalable solutions? Participate in Agile delivery (sprint planning, backlog refinement, execution)? Ensure systems meet performance, reliability, and compliance standards? Mentor junior engineers and contribute to engineering best practicesEvaluate and implement new technologies to improve the platformWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Software Developer (2+ years experience) to support the development and enhancement of Contact Center solutions, with a focus on outbound dialer platforms.In this role, you will work alongside senior engineers to build and maintain the application and integration layer that connects dialer systems with enterprise platforms. This is a great opportunity to gain hands-on experience in building scalable systems that support customer engagement.Key Responsibilities? Support development and enhancement of contact center applications and dialer-related services? Assist in building and maintaining .NET APIs and backend services? Help integrate dialer platforms with enterprise systems (customer data, policy systems, etc.)? Contribute to features related to: ? Lead ingestion and segmentation? Workflow processes? Campaign support and result tracking? Assist with troubleshooting production issues and resolving bugs? Support system performance and reliability improvements? Collaborate with senior developers, business, and operations teams on new features? Follow established coding standards and best practicesContinue learning and growing technical skills within the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.