Jobs

We are hiring a team of 5 Field Service Engineers to support a leading semiconductor equipment manufacturer on-site in Boise, ID. This role will focus on assembling and installing new equipment at customer locations, using standard operating procedures along with strong mechanical and electrical skills to complete system hook-ups and ensure functionality. The ideal candidate will have hands-on experience maintaining or repairing equipment, be comfortable using common hand tools, and have a solid understanding of electro-mechanical systems. This position requires working in a cleanroom environment (including wearing PPE and a bunny suit), occasional travel (10?20%), and the ability to support equipment as needed throughout the installation processWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Project Manager is responsible for the day-to-day execution of complex data center construction projects, with a strong focus on electrical and mechanical systems. This role is hands-on and detail-oriented, operating closer to the field and technical scope than a Program Manager. The Project Manager drives schedules, coordinates trades, resolves issues, and ensures work moves forward efficiently in fast-paced, mission-critical environments. The ideal candidate has 5?10 years of experience in construction, EPC, or manufacturing environments, brings an electrical/mechanical mindset, and is a strong communicator who can lead teams, remove obstacles, and deliver results.Key Responsibilities?Lead the daily execution of data center construction projects from mobilization through commissioning and closeout?Manage and coordinate electrical and mechanical scopes, including power distribution, generators, UPS systems, cooling infrastructure, and controls?Drive project schedules, short-interval planning, and milestone completion?Actively manage subcontractors and vendors, ensuring scope alignment, productivity, and quality?Identify issues early and drive resolution, escalating when necessary while keeping projects moving forward?Partner with Program Managers, Superintendents, Engineers, and Owners to align strategy with execution?Lead project meetings, maintain clear communication, and ensure accountability across all stakeholders?Track costs, manage change orders, and support forecasting and reporting?Review drawings, specifications, RFIs, and submittals with a constructability and execution mindset?Ensure safety, compliance, and quality standards are met at all times?Support testing, commissioning, and turnover of mission-critical systemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Epic Implementation Project Manager to lead a large-scale Epic Rover deployment aligned with a 14,000+ iPhone rollout. This role will drive MDM implementation, device procurement (iPhone 17s), kitting, asset tagging, and onsite deployment coordination across multiple locations. The PM will partner with a third-party vendor handling kitting while owning delivery, scheduling, and execution on the client side. Candidates must have experience with enterprise mobile rollouts, Epic environments (Rover), and managing complex, multi-site deployments. Strong coordination across technical teams, vendors, and operational stakeholders is critical. Local presence is required to assess environments and ensure smooth deployment ahead of device distribution (March/April 2027) and Epic go-live (July 2027).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Senior Project Engineer to support a large commercial/industrial concrete project in Syracuse, NY. This individual will work closely with the Project Manager and Superintendent and is expected to be a hands-on contributor?someone who proactively resolves issues rather than deferring decisions.This is an excellent opportunity for a PE with strong GC-side experience who is ready to step into a more ownership-driven role within a specialty contractor environment.Key ResponsibilitiesSupport project execution across preconstruction and field phasesManage RFIs, submittals, technical documentation, and quality checksPerform material quantity takeoffs and assist with procurementGenerate and review proposals, change orders, and cost impactsAssist with project scheduling, budgeting, and cost trackingConduct quality control checks and field coordinationIdentify and resolve issues independently when possibleCollaborate closely with the PM and Superintendent to support jobsite executionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Mechanical Engineer to provide conceptual and detailed design of all mechanical systems including HVAC design, cable management systems, fire suppression layouts, equipment layouts and general arrangements, etc. Candidates will work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes to create designs, review and approve mechanical product submittals, and provide a detailed Schematic Design(SD), Detail Design(DD) and Construction Drawing(CD) narrative for mechanical design aspects of the solution. They will create thermal transfer calculations (fire ratings and thermal bridges), complete simple CFD analysis, and manage and support contracted integration companies in regards to mechanical systems integration and the creation of integration drawings.? General layout drawings for all mechanical systems? Material specification ? ductwork, cable management systems including cable tray, Fiber Management systems, wireway, busway, etc.? Work with Vertiv?s business units, Business Partners and preferred vendors to specify the appropriate mechanical equipment like cooling system components, cable management systems, fire suppression piping and other mechanical components.? Define project scope and provide technical support for information requests prior to and during construction phases.? Quality control during integration of mechanical systemsSalary: 110-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for 4 full time Electrical Design Engineers. Candidates will assist/lead electrical engineering efforts across projects from pre-sales through commissioning to design and optimize data center power systems (UPS, DC systems, switchgear, generators) based on client load requirements. They will develop electrical designs, control schemes, and system configurations, including PLC/relay-based automation while performing system sizing and analysis (e.g., generators, load types, power distribution). They will also create and review BOMs, schematics, and construction documentation while coordinating with vendors, contractors, and internal teams to ensure designs are accurate and buildable. Candidates will manage and support integration partners to deliver full design packages (SD/DD/CD) ?Ensure code compliance and quality control throughout design and installation ?Support construction and commissioning phases, including testing and validation of systems ?Travel to job sites for site reviews, audits, and startup support ?Troubleshoot and solve technical issues during installation and operation ?Interface with clients to define scope, answer RFIs, and deliver solutions ?Continuously identify opportunities to improve system performance and design efficiencySalary: 110-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a field performing maintenance, repair, and system optimization tech for HVACR and mechanical systems. This role operates with moderate independence and is responsible for troubleshooting and resolving issues across a variety of environments including mission critical facilities, data centers, manufacturing, and commercial operations.With a primary focus in VA, MD, WV, and DC markets (targeted 90-mile radius), this position will also support national and international accounts as needed. This role serves as a key contributor to field operations while supporting junior team members and ensuring consistent service delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global has an opening for a Transmission Planning Engineer supporting a leading Electrical Utility company in the state of South Carolina. We have an opening for a junior, mid, or senior level engineer to help with Transmission Planning studies and to help modernize the Transmission infrastructure for this utility across the region. If you have experience in Transmission Planning and are interested in joining a mission focused company where you can grow and develop your career, this position will be great for you!Responsibilities:-Performing transmission planning studies including power flow, short circuit and system stability analysis to evaluate system performance and recommend capital construction projects to ensure reliability and economic expansion of the transmission system to meet future load growth -Evaluating interconnection projects requests to ensure system reliability meets national and regional requirements as well as the internal planning criteria. Verbal communication and written reports will be required to demonstrate the results and recommendation to internal and external stakeholders/customers-Defining transmission facility requirements and project scope within the Budget Item Request (BIR) to initiate or recommend capital construction projects-Performing transmission impact evaluations and making recommendations to support corporate resource planning needs -Maintenance of the transmission system models in the development of system model -Performing other transmission studies as required by NERC reliability standards or requested by internal or external stakeholders -Coordinating with other utilities to address local, regional and inter-regional transmission planning needsThe compensation for this position varies based on experience from $85,000 to $130,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Client Support Representative to join one of the world’s largest financial clients in Draper, UT onsite 5 days a week. This person will be providing “white glove” level of support to this bank’s external clients. On a day to day, they will help support client issues such as: account logins, accessing statements, wiring funds, assisting with file transfers, navigating the mobile/online application, and any additional access or entitlement problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an OSP Permit Coordinator who will be responsible for supporting the construction of a fiber network in Ohio. The candidate will be working with Engineering Vendors and the project team who are physically designing the network and submitting the designs to municipalities for permits. The permitting coordinator will be responsible for maintaining relationships with each municipality, tracking each design package, and the permitting process with municipalities from beginning to end to ensure a timely deliverable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

is seeking a high-performing Sales Area Vice President ? Acute Care to drive revenue growth and expand market share across key health systems in the Northeast region.This role will focus heavily on large, complex IDNs, executing strategic sales initiatives and building long-term partnerships with clinical, supply chain, and executive stakeholders.Primary IDNs Include (but are not limited to):?UPMC?Geisinger?Penn State Health?RWJ Barnabas Health?Hackensack Meridian Health?SUNY Upstate?Kaleida Health?Catholic Health Services of Long Island?Northwell Health?Stony Brook Medicine?Select MedicalThis position is also responsible for the coordination and leadership of Clinical Specialists and Sales Associates across the assigned region to ensure consistent execution and high-performance delivery.________________________________________Key ResponsibilitiesRevenue Growth & Regional Leadership?Achieve and exceed revenue targets within the Northeast territory?Own and expand relationships across key IDN systems?Develop and execute a strategic territory plan focused on acute care growth?Identify new business opportunities while growing existing accountsClinical & Value-Based Selling?Engage clinicians and stakeholders to demonstrate product efficacy and outcomes?Clearly communicate clinical, operational, and financial value?Lead product evaluations, conversions, trials, and in-services?Partner closely with clinical specialists to ensure successful adoptionStakeholder Engagement?Build relationships with C-suite leaders, supply chain executives, and value analysis committees?Navigate complex purchasing structures, including GPOs and distributor private-label dynamics?Collaborate cross-functionally with internal teams (marketing, clinical, operations)Sales Execution?Manage full sales cycle: prospecting ? closing ? implementation?Lead contract negotiations and pricing discussions?Provide accurate pipeline forecasting and CRM tracking?Coordinate with internal sales and clinical teams for account strategyMarket Intelligence?Monitor competitors, industry trends, and customer needs?Provide feedback to leadership on product opportunities and market positioning$125,000 to $175,000 base with OTE at plan $275,000 – Exact compensation may vary based on several factors, including skills, experience, and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking an experienced IT Support Technician (Tier 1?2) to provide day-to-day technical support across the US organization. This individual will be responsible for troubleshooting basic hardware, software, and user access issues while serving as a key point of contact for end users. The role also includes a strong focus on new hire onboarding, including workstation setup, device provisioning, and account creation.?Key ResponsibilitiesProvide Tier 1?2 support by troubleshooting and resolving basic hardware, software, and system issuesManage user accounts and access, including password resets, account creation, and permissions (Active Directory or similar tools)Respond to and resolve tickets through a service desk platform, prioritizing based on urgency and business impactSupport and review active software licenses to make sure they are allocated properlyNew Hire & Hardware Setup (Major Focus)Set up and deploy new hire workstations, including desktops, monitors, and peripherals?Provision user accounts, email access, and system permissions for new employeesEnsure all new hire technology is properly configured, tested, and ready on day oneTicketing & Support OperationsMonitor and work through a queue of help desk tickets, maintaining documentation and updates throughout the lifecycleTroubleshoot common IT issues such as login problems, connectivity issues, and application errorsEscalate more complex technical issues to higher-level IT teams when necessaryDocument troubleshooting steps, resolutions, and recurring issues for future referenceAdditional ResponsibilitiesAssist with hardware imaging, deployment, and lifecycle managementMaintain accurate asset inventory for devices and equipmentProvide basic training and support to end users on IT systems and toolsIdentify recurring issues and suggest process or documentation improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an SSHO (Site Safety & Health Officer) for a leading federal construction contractor supporting large-scale design-build projects. This individual will be responsible for implementing and maintaining comprehensive safety programs on high-value projects, ensuring full compliance with federal safety regulations.Day-to-Day:? Oversee and enforce site-wide safety program in compliance with EM 385-1-1 and OSHA standards? Conduct daily safety meetings, site inspections, and hazard assessments? Prepare and review Activity Hazard Analyses (AHAs) and Job Hazard Analyses (JHAs)? Monitor subcontractor safety compliance and site activities? Investigate incidents/near misses and implement corrective actions? Maintain safety logs, reports, and compliance documentation? Coordinate with project managers, superintendents, and federal safety representatives? Lead safety audits and ensure all work aligns with federal and company safety standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of Insight Global?s clients is looking for a Paralegal to join their team in Cambridge, ON. This role will support the claims litigation function, focusing on managing legal appeals, handling subrogation matters, and assisting with legal research and documentation.As a Claims Litigation Paralegal, this is a full-time reduced-hour position working a minimum of 25 hours per week. This position follows a hybrid schedule (Monday?Friday), with 2 days onsite (Tuesdays and Thursdays) at the Cambridge, Ontario office, along with occasional travel within Canada to support business needs.Roles & ResponsibilitiesCoordinate and manage the legal appeals process and communicate decisions to lawyersParticipate in weekly Appeals Committee meetingsPrepare legal correspondence, including denial letters and Small Claims Court documentsLiaise with law firms, clients, internal departments, and external third partiesAppear in court on behalf of the organizationManage subrogation workload, including recovery effortsConduct claims investigations and prepare/track file summariesResearch case law, legal principles, and academic literature; provide summarized insights to the legal teamManage and maintain tracking systems for all lawsuits; monitor progress and provide regular updatesCoordinate communications with collection agencies regarding outstanding invoicesPrepare file copies and written correspondence for Operations and Legal teamsProvide general administrative support and assist with ad hoc projects as neededWork effectively in a technology-driven environment, including AI, data analytics, and cloud-based tools, while adhering to data governance, security, and ethical standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Senior Cloud Governance Engineer, you will own the compliance and audit posture of our cloud platform. You will ensure that the infrastructure we provision meets regulatory, security, and organizational standards ? and that we can prove it. You will work closely with our platform architects and engineering teams to embed governance directly into our Terraform patterns, automate evidence collection, and maintain continuous audit readiness.Key Responsibilities?Compliance & Audit Readiness: Own the end-to-end compliance lifecycle for cloud infrastructure. Ensure environments are continuously aligned with organizational policies, regulatory frameworks (SOC 2, ISO 27001, NIST, CIS Benchmarks), and internal standards.?Policy-as-Code: Translate compliance requirements into enforceable Azure Policy definitions, Terraform validation rules, and automated guardrails that prevent non-compliant resources from being deployed.?Evidence Collection & Automation: Design and implement automated workflows for collecting, organizing, and presenting audit evidence. Reduce manual effort during audit cycles by building repeatable, auditable processes.?Terraform Pattern Governance: Review and provide guidance on infrastructure-as-code patterns to ensure they meet compliance, security, and operational standards. Propose required updates to existing Terraform modules when standards evolve.?Security Posture Management: Operate and optimize cloud security posture management (CSPM) tooling, primarily Wiz, to identify misconfigurations, prioritize risk, and drive remediation with engineering teams.?Monitoring & Reporting: Build and maintain compliance dashboards and workbooks using Azure Monitor and Azure Workbooks to provide real-time visibility into governance posture across subscriptions and environments.?AI-Powered Governance Tooling: Design and build AI/LLM-driven tools that accelerate governance workflows ? such as automated control mapping, natural-language policy interpretation, intelligent evidence summarization, and anomaly detection across compliance data.?GRC Program Support: Maintain and operate governance, risk, and compliance (GRC) processes ? including risk register management, control testing schedules, exception tracking, and remediation SLA monitoring. Ensure alignment between cloud infrastructure controls and enterprise GRC frameworks.?Cross-Functional Collaboration: Partner with platform architects, security teams, and application owners to interpret audit findings, recommend remediation paths, and ensure governance requirements are practical and achievable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an experienced Organizational Change Manager (OCM) to partner with our IT team responsible for frequent feature enhancements and system upgrades. This role is critical in improving readiness processes, bridging communication between IT and business stakeholders, and ensuring smooth adoption of changes in a fast-paced environment with complex integrations.Key ResponsibilitiesReadiness Assessment & Process ImprovementEvaluate existing readiness assessments and identify gaps.Design and implement improved readiness frameworks or optimize current processes for effectiveness.Stakeholder Engagement & CommunicationAct as the liaison between IT and business teams.Translate technical changes into clear, layman-friendly language for business stakeholders.Gather business feedback and return to IT with specific, actionable insights.Develop and execute communication strategies (email campaigns, meetings, status updates) to keep all parties informed.Risk Identification & Impact AnalysisIdentify, log, and track risks related to feature enhancements and upgrades.Analyze business impact and surface issues early to prevent disruptions.Provide PMs with clear direction and mitigation strategies.Coordination (Training & Enablement)While not delivering training directly, coordinate training logistics and ensure readiness for impacted teams.Support PMs and SMEs in scheduling and communicating training sessions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Bilingual (English and French) Customer Support Specialist to join a large HCM client on a permanent basis in Mexico. This role supports a high-volume customer care environment, assisting users with payroll- and HCM-related inquiries through inbound calls and emails. The ideal candidate brings strong customer service fundamentals, the ability to manage complex questions, and a customer-first mindset in a fast-paced setting.Key Responsibilities:-Serve as a primary point of contact for customers via inbound calls and email, supporting multiple service queues-Respond to payroll and HCM-related inquiries, resolving both straightforward and complex customer issues-Use internal systems and decision-support tools to research questions and provide accurate resolutions-Clearly explain outcomes and next steps, ensuring customers understand the resolution and relevant processes-Document all interactions accurately and efficiently in internal systems-Demonstrate empathy, professionalism, and active listening in every customer interaction-Navigate multiple systems while maintaining quality, accuracy, and service-level expectationsWe may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role will focus on designing and improving data-driven user experiences, primarily centered around dashboards and analytics tools used to track and interpret performance data. Day to day, this person will create user flows, wireframes, and designs that translate complex datasets into intuitive, actionable insights. They will collaborate closely with product managers and engineers, participate in Agile ceremonies, and iterate on designs based on feedback. This individual will operate independently while partnering with the broader team to continuously improve usability, clarity, and effectiveness of data-focused experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

?Software Management: Install, configure, and maintain complex software packages on multiple Linux-based HPC systems.?User Support: Provide direct technical support by responding to and resolving user-submitted ServiceNow tickets for the assigned application portfolio.?Troubleshooting: Diagnose and resolve complex application failures, including OS-level issues such as library dependencies and driver conflicts.?Validation & Testing: Test and validate application functionality through system changes like maintenance, OS upgrades, and new system deployments.?Maintenance: Deploy software patches and updates to resolve bugs and address security vulnerabilities.?Compliance: Ensure all software management tasks adhere to established Standard Operating Procedures (SOPs), including formal Request for Change (RFC) processes.?Collaboration: Collaborate with internal technical teams and external software vendors as necessary to resolve complex application-related issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Managing Configuration Items (CIs) within the CMDB, * Leading site configuration change request process, * Engaging with Procurement Team to renew contracts, licenses, and maintenance for CIs, * Identifying non-compliant CIs across the DSRC, * Auditing CMDB and updating CI records as necessary, * Updating and writing Configuration Management processes as necessary, and * Leading efforts to implement desired enhancements to the CMDB.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.