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Job OverviewInsight Global is seeking a Senior Engineer, Facilities Engineering to support a leading semiconductor manufacturer in Wilmington, MA. This individual will be responsible for facilities equipment installation, troubleshooting, infrastructure upgrades, and construction project support across multiple manufacturing locations. The ideal candidate will serve as a technical subject matter expert for mechanical and/or electrical building systems, partnering with contractors, vendors, manufacturing leadership, and engineering teams to ensure reliable, efficient, and scalable facilities operations. Day-to-Day ResponsibilitiesLead the design, development, and implementation of facilities-related mechanical and/or electrical engineering projects.Manage project schedules, budgets, resources, and execution for infrastructure and construction initiatives.Interface with third-party engineering firms, contractors, and internal stakeholders throughout project lifecycles.Perform troubleshooting, root cause analysis, and corrective actions on critical facility systems.Develop and review technical documentation, specifications, engineering drawings, and reports.Ensure compliance with safety, environmental, regulatory, and engineering standards.Support manufacturing operations by improving facility capacity, reliability, and resiliency.Mentor maintenance technicians and junior engineers through technical leadership and guidance.Drive sustainability initiatives focused on energy efficiency and utility conservation.Act as the facilities engineering SME for mechanical and/or electrical infrastructure supporting semiconductor manufacturing operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Release & Quality Governance Lead owns release readiness, campaign launch governance, testing standards, and quality control processes across all customer communication channels. This individual serves as the final authority before campaigns are released into production.Given the client’s migration to a new marketing technology ecosystem, this role will establish governance frameworks, enforce quality standards, and create repeatable release processes that ensure flawless customer experiences.Key Responsibilities:?Own go/no-go (?pencils down?) decisions for campaign and journey launches across channels ?Define, implement, and enforce QA frameworks, UAT standards, and release governance processes ?Establish formal quality gates and approval checkpoints prior to production deployment ?Review campaign and journey builds to ensure adherence to defined standards ?Validate campaign execution across: ?Personalization accuracy?Content rendering (including Knak/HTML outputs)?Channel-specific requirements (e.g., push notifications, SMS logic)?Identify and classify defects vs. change requests ?Determine required testing scenarios and ensure proper validation before launch ?Investigate campaign issues and determine root causes (e.g., broken links, incorrect targeting, journey logic errors) ?Ensure compliance with processes from development through deployment ?Provide guidance and mentorship to team members throughout the campaign lifecycle ?Develop governance frameworks aligned to Adobe Journey Architecture and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Acts as the central orchestration layer for all campaign and journey requests, ensuring requirements, assets, approvals, and dependencies are fully complete before work enters the AJO build workflows. Key Responsibilities:? Drive intake completeness and readiness gating (~98% build-ready standard)? Coordinate across marketing, creative, data, and channel teams? Ensure assets are prepared for execution including:o Knak templateso Modular content blockso Third-party content dependencies? Maintain single source of truth for intake and planning (Workfront or equivalent)? Sequence campaigns across multiple channels and journeysWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Owns the design of scalable, multi-channel customer journeys within AEP/AJO, translating marketing intent into structured journey logic and reusable frameworks.Key Responsibilities:? Design cross-channel journey architecture (email, SMS, push, app, etc.)? Define:o Segmentation and audience logico Decisioning rules and triggerso Personalization stratego Frequency and cadence controls? Establish reusable journey patterns and templates? Guide how content is structured for use in: o Knak modular templateso Dynamic content frameworks? Own UAT decisions (defect vs enhancement)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is looking for an Engineering Designer to join the team! This is an onsite position in Columbus, OH. Will be fully in the office to design a variety of work orders focused on Power and Electrical Distribution projects. The role utilizes client-specific software and offers full training! This company offers room for growth with exposure to different projects and teams! This is a long term, stable opportunity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a highly capable candidate to support program leadership in driving operational excellence, improving program processes, and ensuring successful execution across a complex technical program. This role serves as a key integrator supporting the Technical Program Manager by helping coordinate activities across teams, improving workflows, tracking customer requirements, and implementing tools and processes that enhance program visibility and performance. The ideal candidate is proactive, organized, and capable of navigating a fast-paced technical environment. This individual must be comfortable working with program leadership, technical teams, and government stakeholders while independently identifying opportunities to improve program execution and implementing solutions that drive measurable results. Day to Day Includes:?Support the Technical Program Manager by coordinating work across multiple teams, priorities, and stakeholders in a fast-paced environment.?Capture customer requirements/commitments, maintaining an action log, driving follow-ups, and closing items on schedule.?Apply working knowledge of scope, schedule, risk, dependencies, and resource coordination to day-to-day activities to keep execution moving.?Track record of improving workflows, standardizing processes, and reducing friction through practical continuous improvement.?Build and maintain dashboards, trackers, and leadership-ready reporting that improves visibility and decision-making.?Review deliverables for completeness, accuracy, and alignment to requirements before release to leadership or the customer.?Possess strong written and verbal communication, with the ability to brief clearly, drive decisions, and gain buy-in for improvements with technical teams and government stakeholders.?Successfully operate with ambiguity, prioritizing quickly, and moving work forward without waiting for perfect information.?Sound judgment, discretion, and the ability to represent the program credibly in front of senior leaders and customers.$30/hr to $60/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This Technical Program Manager will support modular products and other data center design-to-manufacturing initiatives, with a strong focus on scheduling, documentation, and cross-functional coordination across multiple concurrent projects. The role will act as a central liaison between engineering, suppliers, and design partners, helping drive milestones from early design concepts through pilot builds and limited manufacturing runs. Responsibilities include tracking milestones derived from engineering drawings, supporting skidded electrical equipment programs (including PLC-adjacent workstreams), running recurring program meetings, and ensuring suppliers and external design partners remain aligned to committed timelines. The TPM will also provide program-level support to technical leadership by managing communications, consolidating documentation, and reducing execution bottlenecks across mixed-discipline workstreams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of our top office technology client’s is looking for a Business AdvisorWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mobile Operations Technician: Customer-Focused Mobile Service & Sales ProfessionalOur client is transforming the automotive locksmith industry through cutting-edge robotics, mobile technology, and exceptional customer experiences. We’re looking for outgoing, customer-focused professionals who enjoy helping people, building relationships, and working as part of a high-energy team.This position combines customer service, sales, and hands-on technical work. Mobile Operations Technicians work alongside a team 3-4 technicians at retail partner locations, helping customers with automotive key replacement services while creating a positive and professional experience.What You’ll DoCustomer Experience & Sales (70%)- Serve as the face of the company at retail partner locations.- Engage customers, identify their needs, and recommend the appropriate key duplication or replacement solution.- Deliver exceptional customer service that drives repeat business and customer satisfaction.- Educate customers on products, services, pricing, and available options.- Process transactions using tablets, mobile applications, and point-of-sale systems.- Support team sales goals through strong customer engagement and relationship-building.- Represent the company professionally and maintain positive relationships with retail partners.Technical & Operational Support (30%)- Learn to cut, duplicate, and program automotive keys, fobs, and remotes.- Test completed keys to ensure functionality and accuracy.- Assist with inventory management, equipment maintenance, and daily mobile operations.- Maintain a clean, organized, and professional workspace within the mobile service environment.- Support teammates during busy periods and collaborate to deliver excellent customer experiences.No locksmith or technical experience required. We’re looking for customer-focused professionals with strong communication skills, sales aptitude, and a desire to learn. We’ll provide the technical training needed to become successful in automotive key programming and mobile service operations.What We Offer- Competitive pay + uncapped commissions- Paid training and continuous support- Company vehicle and equipment providedBenefits (Once Permanent)- Career path opportunities into leadership and management roles- Health, dental, and vision insurance- 401K plan with match- PTO- Flexible Spending Account (FSA)- Health Savings Account (HSA)- Basic Life and AD&D InsuranceCompensation: $20-25/hr. Exact compensation will depend on experience.SCHEDULE:Wednesday-Sunday: 8am-5pm3-month contract-to-hireWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As the Customer Support Specialist, you will play a pivotal role in the success of our customers. You will assist customers with product inquiries, comments, and concerns, and help troubleshoot, provide tutorial assistance, and escalate internally when additional assistance is needed. You will also capture support processes, FAQ?s, and create help center documentation. In addition, you will strive to reach department goals and initiatives that are set as a team to help grow and scale the company while providing responsive customer support. To be successful in this role, you should be an excellent communicator who can earn our customers? trust, be well organized, and be a self-starter.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a talented Project Manager for one of our top financial services clients. This individual will be joining an established Capital Management team in the Risk & Financial Technology space focused on critical regulatory projects. As part of this team, this individual will be responsible for multiple critical regulations and also going through a Technology Transformation Journey to build and adopt General capabilities for Data Ingestion, Rules Authoring & Execution, and Analytics capabilities. This is a greenfield project that requires meticulous design to replace multiple legacy applications within Treasury Technology. These applications will also house some critical regulatory programs such as Basel IV, & FRTB. This candidate must have excellent communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is looking for an Engineering Technician to join the team! This role is meant to be long term and provides full training. The company is a national electrical engineering firm. Will provide equipment and train on processes and software used. The role is focused on data collection and assessments for clients within the power utility space. Looking for eager employees who want to learn!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is looking for an Engineering Technologist to join the team. This is an onsite role for a national Electrical Engineering firm and works 40 hours per week Monday-Friday. The work hours are 7:30am-4pm with a 30 minute lunch. There is no option for remote work. This is located in Lakewood, CO!There is full training provided on processes and the software utilized. This is an entry level role with room to grow within the company! The role focuses on designing work orders for power distribution projects supporting large and small energy companies and clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

JOB DESCRIPTIONSummary:The Principal Architect participates on one or more project teams, including supporting the design and modeling of the architecture and related solutions, component identification, quality reviews and adherence to policies, standards, guidelines and procedures. They review existing business processes and establish metrics to improve business processes as well as support all architectural disciplines under their direction. This Architect position will reside within the ServiceNow application space, dealing with platform architect and both inbound and outbound integrations.Duties and Responsibilities:?Understand, advocate and augment the principles of information technology strategies.?Analyze enterprise business drivers to determine corresponding change requirements.?Analyze the IT environment to detect critical deficiencies and recommend solutions for improvement.?Analyze technology industry and market trends, and determine their potential impact on the enterprise.?”Sell” the architecture process, its outcome, and ongoing results.?Define the principles to guide solution decisions for the enterprise.?Design and lead the implementation of an Enterprise Architecture (EA) based on enterprise business requirements and IT strategies.?Design and direct the governance activities associated with ensuring EA compliance.?Develop a road map of the evolution of the enterprise application portfolio from current to future state (as defined by the EA).?Coordinate solution architecture implementation and modification activities.?Facilitate the evaluation and selection of software product standards, as well as the design of standard software configurations.?Consult with application or infrastructure development projects to fit systems or infrastructure to architecture, and identify when it is necessary to modify the solution architecture to accommodate project needs.?Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the EA.?Document all solution architecture design and analysis work.?Work closely with the enterprise program management office (EPMO) or project office to ensure alignment of plans with what is being delivered.?Perform other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Task Coordinator III (TC III) position is the third level of the Task Coordinator (TC) Career Track where progression is based on time in grade and appropriate performance. This position is responsible for leading small groups of individual contributors (ICs) responsible for a broad range of work. This work may include: Permitting, lighting, joint use, electric distribution design, field data collection, routing of work, data input, work order creation, time sheet review, client reporting, scheduling and other items as requested by leadership. The incumbent will have expert knowledge of the electric distribution design process including: field data collection, computer-aided design using client?s design tool, standards and materials, permitting, Quality Control, GIS, charging guidelines, environmental constraints, safety requirements, construction practices, client/construction interaction, and as-built processes as needed to progress a project. The TC III may be tasked with leading groups in one or more tasks associated with the process. The TC III will generate schedules for work processes they are responsible for advancing. The TC III will assist with the development of those reporting to them and will be responsible for ongoing performance appraisals in a timely manner. This position primarily involves working in an office environment. There is an expectation of significant field work, which may include exposure to inclement weather conditions such as extreme heat/cold, high humidity, rain, snow and icy conditions. Key Required Skills:DynamicsCAD experiencePower Distribution ExperiencePole Analysis SoftwareWMS experience (ex. Maximo)Basic Electrical conceptsCircuit protectionGrowing NESC SkillsetConstruction resource capabilityTime ManagementField and workzone SafetyDirect the work of othersCustomer/Client Interaction Your key responsibilities include:Field work and inspection without oversight.Producing high-quality complex construction prints and material lists.Demonstrate proficiency in distribution design software.Mentoring peers and lower-level performers as requested by leadership.Assisting with Quality Compliance initiatives as requested by leadership.Assisting with delegation of field work, permitting and design work as requested by leadership.Assisting with pursuing new work with existing clients.Performing storm damage assessment work as requested by leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Support the day-to-day operation, maintenance, and reliability of the plant’s electrical infrastructure and utility systems to ensure safe and efficient manufacturing operations. Partner with maintenance, operations, and engineering teams to troubleshoot electrical issues, improve system performance, and support capital projects. Assist with preventative maintenance activities, electrical equipment upgrades, and root cause investigations while ensuring compliance with plant safety standards and electrical codes. Provide engineering support for power distribution equipment, motors, drives, utility systems, and facility-related electrical assets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Director of Healthcare Access plans, organizes and directs all activities associated with the front end of the revenue cycle for hospital-based services for inpatient and outpatient and selected ambulatory services in accordance with established policies of Cooper University Health Care. Director is responsible for the organization, control and management of customer service, quality assurance, management reporting, budgetary requirements, compliance, records management, registration, eligibility, point of service collection, payer information, employee system training and EPIC application support.Ensures optimal, timely, complete and accurate patient information. Maximizes revenue opportunities while providing optimal customer service to internal and external customers. Focus on quality, customer service, employee engagement and the use of economies of scale.Essential functions include but not limited to: Personnel management within budgetary requirements; participates in the development, implementation and review of departmental operating policies and procedures; develops and implements a plan for departmental growth. The Director will be responsible for 6 leadership reports and 25 staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Data Strategy & BI organization is responsible for collecting, managing, and stewarding a complex suite of business data for a broad array of stakeholders across the organization system. The Business Intelligence Analyst will employ insatiable curiosity, fastidious attention to detail, and a strong aptitude for data analysis and data concepts to deliver reporting products and services with excellent customer service. The objective of this role is to serve as a conduit between the organization’s dense and highly nuanced data and reporting assets and the business teams that rely on them of integration processes.100-115K depending on years of experience11We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Data Analysis & AI Performance Evaluation?Analyze call data to determine whether the AI system is performing as expected.?Review 20?50 calls per day to assess intent recognition, routing accuracy, and conversational quality.?Use native reporting tools, Excel, and (ideally) Power BI to surface insights and performance trends.?Identify gaps, misroutes, and opportunities for improvement.Business Analysis & Process Mapping?Gather requirements from business stakeholders and translate them into clear documentation.?Map current state and future state processes using Visio or similar tools.?Convert business needs into graphical flows for conversational design teams.?Support design sessions for conversational flows, IVR logic, and AI enabled routing.Testing & Implementation Support?Develop and execute test cases for conversational flows (voice and chat).?Validate backend logic to ensure the AI behaves according to requirements.?Support implementation, regression testing, and post deployment validation.?Understand how different customers phrase the same intent and ensure the system handles variations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Solution Consulting?Ability to architect and design integration solutions between Siemens Platforms and other enterprise applications. ?Work with extended project team to define the integration business processes between applications such as PLM, ERP, CRM, MES, MRP, and others.?Provide direction for integration design, deployment, and rollout activities. ?Assist in the development of integration proposals based on requirements; deliver solution proposals in context of customer meetings. ?Work proactively with the global Integration Services Practice to define future PLM integration solutions, enhancements and ensure architectural integrity across platforms.Technical Delivery?Responsibilities typically include supporting customer workshops, owning the technical content of the integration solution and design specifications, validating solution configurations, managing unit testing, and acting as an advisor to the team supporting customer user acceptance testing and deployment activities. ?Map customer?s business requirements to systems and technical requirements, design the system architecture for moderately complex PLM integration solutions, and define key capabilities for integrating engineering & production operation functions.?Technical delivery experience required, but also requires the ability to act as a leader and technical mentor to the supporting Integration Implementation Consultants.Compensation Starting At: $50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.