Jobs

? Analysis, design and coding projects for the Clinical application suite.? Provide coding for modules, participate in code reviews, and mentor those team members with less experience.? Champion SDLC methods and best practices and ensure quality standards are met.? Provide analysis and design documents, test plans and results and documentation of those programs while delivering assignments within specified time frames.? Support and promote service improvements as well as informally lead projects or portions of projects providing design and oversight as well as development to ensure projects provide quality of service and end user satisfaction levels. ? Ensure consistent alignment of technical solutions to corporate standards and processes and proposed solutions meet the business goals and objectives of the supported unit. ? Works collaboratively with both technical and business oriented project team members to resolve issues and ensure the development effort is on schedule. ? During software releases participate in shakeouts and support of the release process in off hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Slate administrator to support a top Higher education client of ours. The Health Sciences division is seeking a Slate Administrator to support, configure, and enhance our CRM platform with a strong focus on Slate. This role will serve as a key technology partner across admissions, student success, academic programs, and central IT. The Slate Administrator will act as the bridge between functional teams, technical resources, and external vendors to ensure our CRM systems effectively support the student lifecycle. This position requires a blend of CRM administration, configuration and development, and data management expertise, along with strong organizational and project coordination skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a Software Engineer to join a AAA gaming company in a full-time basis on the west coast Canada or USA near an office location. This role is responsible for managing and scaling the Perforce Helix Core environment that supports teams across the company, including maintaining commit and edge servers, resolving sync and replication issues, tuning Linux servers across multiple environments, and supporting a custom .NET application that oversees the Perforce infrastructure. The engineer will build and maintain automation using Ansible and existing .NET tools, contribute to CI/CD pipelines, develop internal tooling, create monitoring and observability dashboards, troubleshoot issues reflected through logs and telemetry, and provide responsive support to internal development teams and external partners as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-Insight Global is looking for a DevOps Engineer to work onsite, 4x per week, with one of their client’s in Charlotte, NC. This Engineer will be responsible for the production and ongoing maintenance of a website platform. They also manage cloud infrastructure and system administration and work with teams to identify and repair issues on an as-needed basis, so strong communication skills are important in this position. They are generally expected to work well under pressure with tight deadlines for certain tasks, and a proactive demeanor and friendly disposition are also helpful. DevOps engineers may work with junior and senior engineers, project managers, and executives, as well as administrative assistants, executive assistants, and a receptionist. Hours can be flexible, though they typically work during regular weekly business hours, and they are not usually responsible for customer/client interaction or supervising junior employees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Technical Lead to join one of their financial clients in the Morristown, NJ area (onsite 4 days a week). This individual will be joining the Platform Engineering team and will be responsible for owning the direction and technical ownership of the teams microservice layer. We are seeking someone with strong technical knowledge around microservices (design, how to make them usable, integrations etc.) who can expand on their current road map. This person will work cross functionally with technical and non technical teams to ensure delivery, and will manage the product back log, epics, user stories throughout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Principal Project Scheduler will coordinate team activities and support Project Managers (PMs). With minimal supervision, the role involves scheduling and/or commodity tracking for major projects. Responsibilities include developing and analyzing complex schedules using the assigned system, maintaining schedules, collecting progress data, and providing accurate information to senior management. The candidate must interface with site execution teams, contractors, and senior management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client is seeking a lab technician in the Livingston, NJ area. The ideal candidate will have at least one year experience (academic or industry) working in a lab environment. They will be on a team of about 10 other technicians. This team is responsible for genetic testing of gene disorders. This individual will be responsible for logging and tracking patient samples for both genomics carrier screening and molecular lab single gene samples, preparing samples for testing and purifying sample DNA, participating in research projects on alternative molecular approaches of gene testing and gene expression analysis such as Karyomapping, performing SNP based assay, and documenting results. Other tasks include coordination, communication and collaboration with other members of the team. This role will be a 10am-6:30pm shift.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client in the Nashville, TN area is seeking a .Net Developer to join their team. This resource will take part in a major project that focuses on enhancing tools and processes for external advisors and clients. The team is responsible for building solutions that streamline account lifecycle management, including processes for money movement in and out of accounts. A key initiative is empowering advisors with self-service capabilities so they no longer need to rely on internal support for routine tasks. This involves developing new tools and products primarily in the backend while working in the database and servers to improve existing systems to support external advisors. The role includes significant work on SQL and API development to ensure seamless integration with the web portal, which processes all client information. This team handles desktop applications, and no web applications, so strong experience developing desktop applications will be critical for this resource to be successful. Daily responsibilities include designing and implementing new APIs, SQL programming, creating data integration points, and refining existing code to meet evolving business needs. Collaboration with business analysts and team leads is essential to gather requirements and deliver solutions in one of the firm?s fastest-growing areas.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

In this role, you will support the Client Success Manager’s (CSM) in pre and post-sale activities for clients in a designated book of business, to assist in the end to end campaign strategy. Responsibilities include; partnering with CSM counterparts to align on tasks and deadlines for assigned accounts, coordinating campaign setup, entering accurate deal information into system to send cross functionally to Activation, Legal, Corporate Credit, Ad Ops and Research teams, working with business partners to ensure execution of data across vendors, and monitoring delivery of campaign analytics and reporting. You will be the primary point of contact for Billing teams with invoice revisions and credit checks, as well as Creative teams to coordinate creative assets and troubleshoot issues. Looking for an individual who is extremely detail oriented and organized in order to support analyzation of future campaigns and be an asset in the development of pricing plans and proposals. This role requires an individual that thrives in fast paced environments and has the ability to juggle multiple tasks at once.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a versatile HDD Directional Drill Locator to support FTTH and fiber construction projects. This hybrid field role is ideal for someone experienced in directional drilling support, locating, and general fiber construction who thrives in a hands-on, outdoor work environment. You?ll work closely with a dedicated drill crew, serving as the Locator and Foreman during HDD operations while also assisting with essential job-site tasks such as potholing, fiber installation, and equipment handling. This is a long-term opportunity offering steady local work, a safety-first culture, and room to grow into advanced roles within the company.Each day, you?ll work directly alongside the HDD Operator to support drilling operations, track bore paths, and ensure safe and accurate locates. You?ll read and interpret utility maps, prints, and as-builts, communicating real-time depth changes, hazards, and progress to keep the crew aligned and the job moving efficiently. When not actively locating, you?ll assist with potholing, trenching, hand digging, and remediation work, as well as installing fiber, conduit, hand holes, vaults, pedestals, and enclosures. You?ll help load, unload, and organize tools and materials, maintain a clean and safe job site, complete daily documentation, and follow all OSHA and company safety procedures. This role is hands-on, physically active, and essential to the success of each project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client headquartered in Colorado Springs, CO is looking for a Full Stack Web Developer with multiple years of professional experience developing web APIs and front ends (UI) in a DevOps environment. This candidate will contribute to advancing groundbreaking new cybersecurity automation tools, design/develop/demonstrate web-based, AI/ML-driven automation solutions on an agile scrum software development team. You will collaborate with stakeholders, influence architectural decision, and actively participate in technical discussions. The ideal candidate will have at least 5 years of experience as a full stack web developer ? having made significant contributions to a published JavaScript and/or APR.NET web capability. Additionally, they will have at least 3 years of recent experience working in a DevOps environment, especially involving maintaining GitLab CI/CD pipelines (YAML), building and testing Docker containerized apps/APIs, and troubleshooting pipeline/deployment issues. 3 years of recent experience developing React web frontends with ASP.NET (Web API 2 / REST) and MongoDB backend. Proficiency in Ubuntu Linux Bash shell to navigate and troubleshoot container issues. Pay Rate: $55.28/hr ? $64.90/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Senior Quality Engineer will plan, design, configure, document, deploy, troubleshoot, and maintain test plans, cases, and scripts. The successful candidate should be innovative, energetic, passionate about quality and testing, and comfortable contributing to provide the highest quality of customer experiences. The senior quality engineer will collaborate as a member of a team of developers, designers, product managers, and other QA/testing staff focused on delivering a secure and top-notch new digital experience for our internal and external customers. The role responsibilities will include planning, development, and maintenance of testing artifacts and processes in support of the Internet Banking applications. The candidate should be able to bring technical expertise and industry testing best practice to the development team to ensure high quality software development and delivery. Further, the candidate should be able to work independently and as part of a team to deliver high quality features and capabilities as well as assist to resolve issues and identify and manage defects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Project scope: Helping to consolidate Global Tech Platforms many of which are running in parallel. There will be initial focus on CRM and Strategic Account management platforms. This will evolve as more platforms come under one umbrella.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate’s degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A healthcare insurance provider is looking for an IT Business Analyst to join their BI team, The Business Analyst will be focused on BI Documentation and will be responsible for translating business requirements into clear, detailed technical specifications that support the development of BI reports, dashboards, and widgets, working closely with stakeholders, Technical Product Owners, designers, BI engineers, and data engineers to ensure accuracy and alignment throughout the development lifecycle. This role involves reviewing and enhancing existing documentation and SQL logic to identify gaps, maintain completeness, and ensure consistency with data models and reporting needs. The analyst will also drive process improvements within the documentation workflow, advocate for best practices in communication and Agile methodologies, and contribute to continuous improvement across the BI ecosystem. Success in this position requires strong technical writing skills, a solid understanding of SQL, data modeling, and database design, excellent communication and collaboration abilities, experience with process optimization, and proficiency with GCP BigQuery, with Teradata knowledge considered a plus. Experience in healthcare or PBM environments?including working with healthcare claims data?is also highly preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

?Architect and Design Scalable Solutions: Take on ambiguous, complex business problems and design robust, scalable, and secure solutions that meet the needs of our internal and external partners. You will own the technical design from concept to launch, ensuring alignment with our long-term technical strategy and business roadmap.?Drive Technical Strategy and Roadmaps: Identify and define the projects and initiatives required to solve key business challenges. You will be responsible for creating and managing the technical roadmap for your domain, ensuring that we are making the right investments to support our growth.?Lead Cross-Functional Programs: Lead large-scale, cross-functional technical programs from design to deployment. You will work closely with engineering, product, data, and business teams to ensure that we deliver high-quality solutions on time and within budget.?Provide Technical Leadership and Mentorship: As a senior member of the team, you will be expected to provide technical leadership and mentorship to other engineers and architects. You will be a go-to expert for your domain, and will be responsible for raising the bar for technical excellence across the team.?Champion Operational Excellence: Design and implement solutions that are not only scalable and performant, but also highly reliable and maintainable. You will be responsible for defining and implementing best practices for operational monitoring, support, documentation and will lead business continuity efforts while driving ongoing improvements to the tools and processes owned by Core Solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Design Verification Consultant will be responsible for shaping and executing design verification approaches for drug-device and combination product development programs. This role supports testing readiness and execution across component, subassembly, and finished product levels, including activities tied to clinical and commercialization pathways.Working closely with cross-functional stakeholders and external testing partners, the consultant will provide technical leadership across verification planning, method development, and testing execution. The position also contributes to adjacent activities such as manufacturing process validation, stability programs, and final assembly readiness. Success in this role requires strong technical judgment, proactive problem solving, and the ability to influence and align diverse teams.Key ResponsibilitiesDefine and drive design verification strategies supporting drug-device and combination product development programs across clinical and commercial phases.Develop, author, and execute design verification plans, protocols, and reports demonstrating alignment between product requirements and verification outcomes.Establish and guide development, qualification, and validation of test methods in alignment with applicable standards and regulatory expectations.Lead verification execution across internal teams and external laboratories, ensuring timelines, quality, and technical rigor are maintained.Plan and manage accelerated and real-time aging studies, including bridging approaches at component, subassembly, and finished product levels.Support testing readiness for critical development and commercialization activities such as Stability studies. Drug, product filling validations, Final assembly process validations, Transportation and distribution testing.Partner with quality, engineering, manufacturing, and regulatory functions to establish incoming inspection and release testing strategies.Provide oversight and technical direction to third-party testing vendors and development partners.Identify risks and constraints early, propose mitigation strategies, and communicate progress, challenges, and technical decisions to stakeholders.Support clinical supply builds by ensuring verification activities align with testing and release requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the ?face of IT? within the organization and needs to convey an attitude of caring and competence in all interactions.This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. ?Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.?Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. ?Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.?Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.?Monitor, report, and respond accordingly to all systems alerts from the Monitoring System ?Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.?Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.?Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.?Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.?Provide basic telecommunications support for phone and voicemail utilizing MS Teams?Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.?Maintain an accurate inventory of all IT Equipment within the Helpdesk?s Asset Management System.?Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.?Assists in training of basic systems for new and current users when necessary.?Create new user access/login accounts as well as remove user files/access from network upon user separation.?Provide project support to Senior IT Operations technical staff as appropriate.?Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.?Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.?Provide rotating, on-call services for after-hours and weekend coverage.?Provide rotating, on-site weekend coverage.?Stay current on all affiliate technologies required for end-user support issues.?Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.?Must maintain confidentiality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company’s SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a Polymer Lab Technician that will support the development, testing, and production of polymer-based materials through hands-on laboratory work and collaboration with multiple departments. Key responsibilities include preparing and testing polymer formulations, operating laboratory and processing equipment, and documenting and interpreting test results. The position also contributes to production-scale trials, evaluates raw and competitive materials, and helps maintain reliable test methods and laboratory equipment. Cross-functional teamwork is essential, as the role assists manufacturing, quality, and other internal teams with troubleshooting, customer concerns, and new product launches. Additional responsibilities include ensuring products meet specifications, maintaining accurate records, producing status reports, and performing general lab upkeep and other assigned tasks.This is a full time opportunity and this person must report onsite 5 days per week. Salary: $65,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.