Jobs

Insight Global is seeking a Senior Business Analyst to join an Incentives team, supporting initiatives across all sales channels. This senior-level role requires strong SQL skills, with Python and hands-on coding experience considered a major plus, and will support the development of a web-based portal that allows agents to access incentive information. The ideal candidate will have experience working on web applications, exposure to AI-enabled Python solutions, and the ability to collaborate closely with cross-functional teams, including business and technical stakeholders. Strong communication skills are essential, as this role works in a highly collaborative environment. This is an ongoing 6- month contract (c2h) that pays $56-62hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Cybersecurity Engineer III to support a large government customer. The Cybersecurity Engineer III will be responsible for supporting Assessment and Authorization (A&A) accreditation efforts. This role maintains cybersecurity monitoring operations, performs triage to assess the scope and impact of incidents, identifies vulnerabilities, and recommends remediation strategies. The role requires in-depth knowledge of the Risk Management Framework.Key Responsibilities:?Test and apply security controls based on security categorization, the application of overlays (privacy, classified, intel, etc.) and security control tailoring (AI, NOFORN, etc.).?Conduct active and passive reconnaissance of data, with the ability to assess and author Plans of Milestones and Actions (POA&Ms) containing accurate and verifiable mitigation statements, milestone tracking, and applying to the most relevant security control.?Development of comprehensive required A&A documentation, including System Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Reports (SARs), etc.?Adherence to the eMASS scheduled tasking within the accreditation cycle, including Quarterly Independent Verification and Validation (IV&V), quarterly STIG checks, Annual Security Review (ASR), monthly POA&M updates, and resubmission for ATO, ATC, IATC and IATT as applicable.?Maintenance of DISA circuit connections (CCSDs), inheritance from accredited systems and cloud service providers, and the workflow schedule on accreditations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Collections Technology Product Owner, you will be responsible for owning and managing the development and enhancement of our Collections platforms, specifically AWS Connect and CACS X. You will work closely with stakeholders across Collections, Technology, Operations, and Business Intelligence teams to identify, prioritize, and deliver capabilities that meet the needs of our Collections organization and support complex reporting requirements. Your role will be pivotal in driving platform modernization, enabling data integration into domain services, building data products for advanced analytics, and ensuring successful execution of Collections technology initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Globals client, a system integrator is seeking to hire a DevOps engineer to locally support a State of CA project. The DevOps Engineer supports a system modernization initiative by designing, implementing, and maintaining secure, scalable cloud infrastructure and automated delivery pipelines. This role leverages AWS infrastructure, Azure DevOps (ADO), and YAML-based CI/CD pipelines while enabling AI/LLM capabilities to improve development efficiency, automation, and operational insight. The engineer collaborates closely with development, QA, and security teams to ensure reliable, continuous delivery of modernized applications.Pay range: $42- 47.05/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Backlog ManagementResponsible for developing, prioritizing, and maintaining the product backlogEnsures backlog visibility, clarity, and alignment across teamsProduct Vision & StrategyDefines product vision, roadmap, and detailed requirementsEnsures alignment with overall business strategy and goalsStakeholder CollaborationActs as the primary liaison between customers, business stakeholders, and the development teamGathers feedback and translates business needs into clear product requirementsSprint Planning & ExecutionLeads sprint planning sessionsDefines and refines user storiesReviews and accepts completed work to ensure quality standards are metPerformance TrackingMonitors key performance indicators and relevant market trendsUses insights to measure product success and inform future decisionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is looking to hire a hands-on Core Symitar Specialist to support and own daily Symitar Episys core system operations. This individual will be responsible for monitoring and maintaining the core banking environment, including batch job creation and scheduling, system availability, and performance across IBM Power and AIX platforms. The role will support system upgrades, patching, testing, and implementation of core changes, as well as participate in disaster recovery and failover processes to ensure business continuity. This person will work closely with internal IT teams, vendors, and business users to troubleshoot issues, resolve incidents, manage access, document processes, and support ongoing core system enhancements while participating in an on-call rotation. On- call rotation will last for an entire week of a month and you will be rotating out with other team members. This role is a 6 month contract to hire based on performance throughout the contract. The expected conversion salary range is around $80,000-$102,000 annually. Please note that pay is based upon a variety of factors such as experience and certifications. This role is a 6 month contracWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Cybersecurity Engineer III to support the a large government customer. The Cybersecurity Engineer III will be responsible for supporting Assessment and Authorization (A&A) accreditation efforts. This role maintains cybersecurity monitoring operations, performs triage to assess the scope and impact of incidents, identifies vulnerabilities, and recommends remediation strategies. The role requires in-depth knowledge of the Risk Management Framework.Key Responsibilities:?Test and apply security controls based on security categorization, the application of overlays (privacy, classified, intel, etc.) and security control tailoring (AI, NOFORN, etc.).?Conduct active and passive reconnaissance of data, with the ability to assess and author Plans of Milestones and Actions (POA&Ms) containing accurate and verifiable mitigation statements, milestone tracking, and applying to the most relevant security control.?Development of comprehensive required A&A documentation, including System Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Reports (SARs), etc.?Adherence to the eMASS scheduled tasking within the accreditation cycle, including Quarterly Independent Verification and Validation (IV&V), quarterly STIG checks, Annual Security Review (ASR), monthly POA&M updates, and resubmission for ATO, ATC, IATC and IATT as applicable.?Maintenance of DISA circuit connections (CCSDs), inheritance from accredited systems and cloud service providers, and the workflow schedule on accreditations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking to add three Tier 2 Security Engineers to support one of our telecommunications clients in the Saint Louis area. This team is responsible for 24/7 security monitoring, alert investigation, and incident analysis, with a focus on distinguishing normal business activity from potentially malicious behavior across enterprise and cloud environments. The ideal candidate has a strong interest in cybersecurity, natural curiosity, and hands-on technical experience, and enjoys diving into logs, understanding attacker behavior, and clearly telling the story of what occurred during a security event.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As an HR Generalist at a 24/7 manufacturing site, you?ll be working in a unique, two-system environment where policies and processes from different sides overlap and are continuing to evolve. Day-to-day, you?ll handle things like comp planning, employee increases, and managing job requisitions and postings. You?ll spend a good amount of time in Workday and SAP creating offers, pulling reports, and helping managers with various HR tasks. A big part of the role involves working with policies?updating them, cleaning them up, and helping transition company-specific guidelines (like harassment, vacation, and other workplace policies) into the broader company framework as part of a larger change-management effort. You?ll also be a go-to resource for employees, answering questions about policies, benefits, and general workplace topics, all while supporting the full employee lifecycle from onboarding through offboarding. Will be onsite in Moraine, but may have to drive to Brookville some.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re looking for a hands-on Network Observability & Operations Engineer to own the ongoing health, visibility, and operational stability of our data center network fabric. You will design and implement end-to-end telemetry, advanced monitoring, and health dashboards; build alerting for fiber/optic degradation and link state changes; and establish operational workflows that keep the fabric stable after implementation handoff. This role is critical in ensuring seamless interoperability across compute, storage, and network domains.Network Context-Architecture: Leaf?spine?style fabric (currently VLAN-based segmentation)-Traffic Mix:–Low-speed control/management networks–High-speed data acquisition paths-Roadmap Considerations:–RDMA / RoCE not currently used, but considered for the future–Potential evolution toward an L3 routed fabric at larger scale (beta phase)-Vendor/Tech Stack: Includes Spectrum-X telemetry and advanced QoS policy constructsWhat You?ll Do-Build Post-Handoff Observability–Design and own network telemetry, advanced monitoring, and health dashboards for day-2+ operations–Define and mature SLOs/SLIs for fabric health, latency, and loss-End-to-End Monitoring & Alerting–Detect and alert on fiber/optic degradation, port failures, link state changes–Incorporate environmental signals (e.g., construction activity, cable damage) into risk/impact models–Integrate and operationalize Spectrum-X telemetry-Operational Excellence–Establish workflows from detection ? alerting ? triage ? remediation–Create runbooks, playbooks, and auto-remediation where appropriate–Implement and refine advanced QoS policies, including class-based and lossless queues (where applicable)-Cross-Domain Troubleshooting–Serve as the escalation point for integration issues across compute, storage, and network–Collaborate with platform/service teams to isolate bottlenecks and reduce MTTR-Stability & Scale–Maintain fabric stability after the professional services (PS) team exits–Contribute to design validation and readiness for a future L3 routed fabric at scale (beta ? GA)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large employer is hiring for a Senior Software Engineer to join a team of hybrid onshore/offshore engineers. This resource will be dedicated to an AI project, building out a GenAI platform. This person will be working in Python and .NET stack. At this time, we do prefer candidates living in Nashville, Tampa, and Atlanta.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large employer is hiring for an Engineering Manager to help lead the onshore portion of a team 12. This resource will be responsible for 4 Engineers onshore and work closely with a mirror Engineering Manager who oversees a team of 8 offshore. While this is a management role, it does require a level of technical ability. This person will be expected to do code reviews and provide guidance on development for a GenAI platform the team is creating. The breakdown of responsibilities will be 30% management and 70% technical hands on. At this point, we do prefer that resources sit in Nashville, Tampa, or Atlanta.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is currently hiring Customer Service Associates for an exciting event coming to Fort Lauderdale, Florida, starting on March 6th! Our client is a dynamic entertainment agency that specializes in producing and operating immersive attractions and events across North America. They are bringing an immersive Sistine Chapel Replica to The Galleria Fort Lauderdale Mall that will run from March 6th to June 7th, and need enthusiastic and reliable individuals to join their operations team for the launch and daily management of the exhibition. Key Responsibilities:Guest Services:-Greet and assist visitors with ticketing and general inquiries-Scan and sell tickets using POS systems-Provide information about the exhibition and ensure a welcoming environmentRetail Operations:-Operate the gift shop, manage sales, and restock merchandise-Maintain cleanliness and organization of retail spaceOperational Duties:-Serve as a key holder: responsible for opening and closing procedures-Monitor inventory and communicate stock needsThe hourly pay for this position is $18/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an experienced Inpatient Coder to support a Level I Trauma hospital system overseeing 12 acute care facilities. In this role, coders will be responsible for accurately assigning ICD 10 CM/PCS codes for complex inpatient cases, ensuring compliance with official coding guidelines, regulatory requirements, and internal policies. The ideal candidate has strong trauma coding experience, a solid understanding of anatomy and medical terminology, and the ability to work independently in a high acuity, fast paced environment. ?Assign accurate ICD 10 CM and ICD 10 PCS codes through full inpatient record review, ensuring correct DRG assignment and compliance.?Code inpatient cases across multiple facilities while meeting established quality and productivity standards.?Utilize coding tools, including Streamline Health Evaluator, to review system identified flags and resolve documentation or coding issues.?Validate all codes against official coding guidelines, regulatory requirements, and internal policies.?Collaborate with coding leadership and peers by incorporating feedback and participating in quality improvement efforts.?Efficiently navigate EPIC to review clinical documentation, operative reports, and discharge summaries.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is a results-driven Account Manager. This position will be responsible for prospecting for new accounts, providing clients with product services/information, maintaining existing client relationships, developing sales presentations, and following through with each client and opportunity. Maintenance Sales Associates responsibilities will include but not be limited to the following; Agreement and alignment with our clients written philosophy of sales, established processes and procedures related to sales.Seek out and research prospective client opportunities through various methods including phone solicitation, personal visits, attending conferences, utilizing the Internet, and leveraging existing relationships.Working with the Vice President of Business Development and Director of Sales, Director or Maintenance Sales, Branch Manager, and other Team members to consistently review and improve account programs and processes to meet targeted objectives.Manage through analysis and solution-based programs to maximize sales growth, volume, and clients’ profitability in the Local Market Area.Identifying customer needs and discussing solutions Mesa can provide. Proficiency in proposal and presentation preparation are key requirements of this position.Develop, write, and review client proposal documents including financial and technical sections using our clients standard template and pricing models.Develop sales at defined margin levels to attain market share while providing desired profit to the bottom line.Interacting with fellow maintenance sales team members, as well as other departments (ie. Operations, Chiller teams, Project Management, etc.) in a professional mannerDemonstrate a personal commitment to your growth and development as a Sales Professional. This includes attending product and sales training events providedReach your written, annual sales plans.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job Description:The Virtual Financial Consultant (VFC) partners with participants across higher education and healthcare institutions to deliver personalized retirement planning and financial guidance through virtual interactions (Zoom). This role supports TIAA?s Retirement Solutions business and offers long-term career growth into Wealth Advisory, Retirement Income Consulting, and Asset Management. This is a highly visible, client-facing role focused on helping participants understand where they stand today and how to successfully prepare for retirement.RESPONSIBILITIES________________________________________?Provide virtual retirement planning and financial guidance to participants via Zoom and phone?Conduct approximately 30 client meetings per week supporting retirement readiness, rollovers, and income planning?Deliver high-quality client experiences aligned with TIAA?s values, culture, and service standards?Support participants in understanding retirement goals and pathways to successful retirement outcomes?Maintain accurate documentation and complete administrative responsibilities related to client engagement?Collaborate with regional teams supporting participants across assigned geographic territoriesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Data Analysis & AI Performance Evaluation?Analyze call data to determine whether the AI system is performing as expected.?Review 20?50 calls per day to assess intent recognition, routing accuracy, and conversational quality.?Use native reporting tools, Excel, and (ideally) Power BI to surface insights and performance trends.?Identify gaps, misroutes, and opportunities for improvement.Business Analysis & Process Mapping?Gather requirements from business stakeholders and translate them into clear documentation.?Map current state and future state processes using Visio or similar tools.?Convert business needs into graphical flows for conversational design teams.?Support design sessions for conversational flows, IVR logic, and AI enabled routing.Testing & Implementation Support?Develop and execute test cases for conversational flows (voice and chat).?Validate backend logic to ensure the AI behaves according to requirements.?Support implementation, regression testing, and post deployment validation.?Understand how different customers phrase the same intent and ensure the system handles variations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is seeking a Director of Information Security for an onsite role in Cincinnati. The Director of Information Security is responsible for developing, implementing and monitoring astrategic, comprehensive enterprise cybersecurity program. The Director will provide the leadershipnecessary to manage the risk to the organization and will ensure business alignment, effective governanceand system and product availability.Overall Responsibilities? Develop and implement comprehensive cyber security strategies to protect the firm?s digitalassets? Oversight of IT Security program, work with team to build program and make recommendationsto leadership to improve security? Collaborates with IT and administrative teams as needed? Conduct regular risk assessments and vulnerability analysis to identify potential threats andweaknesses? Oversee incident response and recovery efforts in the event of a security breach? Effectively represent the IT Department?s positions and advocate internal and externalcybersecurity policies? Manage Security personnel to build professional skills and provide increased benefit to firm? Manage security and compliance events? Review and recommend security solutions with security team? Champion security campaign and education on both client assessment program and engagementreviews with both stakeholders and end users? Identify regulatory compliance issues (PCI DSS, GDPR, privacy) and work with stakeholders tobuild appropriate compliance procedures and policies? Implementation, review, and revision of Information Security Program Manual? Advance and maintain ISO 27001 certification? Understand firm wide practices and profile and work to manage continuity, collaboration andcompliance from remote offices? Coordinate responses to client audit assessments? Creation and maintenance of robust Incident Response plan? Develop strategic vision for Zero Trust Network Architecture (ZTNA)? Other duties as assigned2Required Skills? Exceptional customer service skills? Demonstrated ability to work collaboratively and constructively with employees, supervisors, andmanagement in a team environment? Strong leadership and project management skills? Strong analytical and problem solving skills? Ability to handle multiple ongoing projects while meeting deadlines and keeping leadershipnotified of progress or conflicts? Experience with cloud security, network security, and application securityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for a TS/SCI CI Poly Oracle DBA to be located in the Greater Denver Area. This DBA is responsible for developing, documenting, testing, and debugging software solutions that address complex business and mission needs. The role requires applying established standards, processes, and tools throughout the development lifecycle, as well as diagnosing and resolving issues that arise during application integration. Success in this position is supported by experience developing software in a Linux environment, working with relational databases, and understanding client?server applications. The engineer will operate in a fast-paced, highly dynamic environment and must be an effective team player with strong verbal, written, and interpersonal communication skills, collaborating closely with internal teams, program stakeholders, and DoD contractor personnel.85-115 DOEWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a skilled GCP Data Engineer with strong expertise in Python, SQL, and GCP/Big Query. The ideal candidate will design, develop, and maintain data pipelines, ensuring efficient data processing and storage. Responsibilities include optimizing data workflows, implementing data security measures, and collaborating with cross-functional teams to support data-driven decision-making. Prior experience with cloud-based data solutions and a passion for innovation are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.