An International Staffing & Professional Services Company Serving Sugar Land, Texas

Insight Global is seeking a Shift Lead to sit onsite in Dallas, TX. The Shift Lead provides operational leadership for the NOC analysts, ensuring consistent monitoring discipline, triage quality, escalation execution, shift handoffs, ticket hygiene, runbook adoption, stakeholder communication, and operational reporting inputs. The Shift Lead is the first-line coordinator for quality and continuity, not a replacement for Google site/vendor resolver ownership.(This role can pay up to $43 an hour depending on experience).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a NOC Analyst (L2) to sit onsite in Dallas, TX. The L2 Senior NOC Analyst provides higher-judgment triage, validates ambiguous or high-severity alerts, supports L1 analysts, coordinates escalations across site/vendor and internal tracks, reviews ticket quality, assists with runbook maturity, and helps identify recurring issues and alert-quality improvement opportunities.(This role can pay up to $38 an hour depending on experience).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a NOC Analyst (L1) to sit onsite in Dallas, TX. The L1 NOC Analyst monitors gray-space critical facilities alerts, validates alarm details using runbooks and severity logic, creates and updates tickets, contacts defined escalation paths, communicates clearly during handoffs, and maintains accurate operational records. This is a monitoring, triage, coordination, and escalation role; it is not a hands-on facilities repair or deep engineering role.(This role can pay up to $32 an hour depending on experience).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.