A Meridian, Idaho International Staffing & Professional Services Company

Essential Functions:?Manage assigned delinquency queues and collection campaigns through inbound and outbound telephone calls, written correspondence, and approved digital communication channels.?Work with borrowers to understand the cause of delinquency, obtain payment commitments, and identify appropriate resolution strategies within established authority.?Administer or facilitate approved payment arrangements, extensions, due-date changes, hardship programs, and other payment-assistance options in accordance with Bank policy.?Clearly explain account status, amounts due, payment activity, loan terms, and available options while maintaining a professional and respectful borrower experience.?Accurately document borrower contacts, promises to pay, hardship information, payment arrangements, account decisions, and follow-up actions in the loan servicing system.?Monitor assigned accounts for timely follow-up and progression through established delinquency strategies and escalation points.?Identify bankruptcy, deceased borrower, attorney representation, cease-contact requests, SCRA indicators, fraud concerns, disputes, complaints, or other special-handling conditions and immediately route accounts through the appropriate process.?Perform approved skip-tracing and contact research when appropriate and permitted by Bank policy.?Escalate accounts requiring charge-off review, settlement consideration, recovery activity, legal review, or other specialized servicing.?Maintain working knowledge of applicable consumer protection, collections, privacy, SCRA, bankruptcy, credit reporting, and fair-treatment requirements.?Meet established performance and quality expectations, including cure rate, roll rate, promise-to-pay performance, right-party contact, productivity, documentation quality, and other assigned portfolio metrics.?Participate in quality reviews, audits, examinations, training, process improvement, and servicing initiatives as the portfolio and organization continue to grow.?Perform other duties as assigned.Skills:?Knowledge of collection practices and regulations, including FDCPA and consumer protection requirements, preferred.?Ability to navigate difficult conversations and de-escalate conflict. ?Sound judgment and decision-making skills, particularly in balancing risk mitigation with customer relationships.?Attention to detail in documentation and regulatory compliance. ?Ability to manage time effectively and prioritize a high-volume workload.?Experience with loan servicing systems (e.g., Nortridge) preferred.?Proficient in Word, Excel and other relevant systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An Insight Global customer is seeking to hire multiple BIM Coordinators for a hyper-scale advanced manufacturing project in Boise, ID. These people will be responsible for serving as the technical BIM advisor at the field office. Responsibilities include BIM set-up, standards development, coordinate and manage model families, run clash detection studies, maintain model libraries and ensure construction geometry is accurate and presented clearly to field crews. This is a yearlong contract opportunity with possible extensions. We can offer pay between $35/hr to $65/hr but exact compensation may vary based on education and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Quality Engineer?for a top engineering and infrastructure solutions client in the water and industrial sector. This candidate will be responsible for ensuring all project materials, fabrication, installation, and commissioning activities meet strict quality standards and regulatory requirements. They will play a key role in developing quality documentation, conducting inspections, coordinating with cross-functional teams, and ensuring project deliverables align with client expectations. This individual will have strong experience in QA/QC processes, welding inspection, and international standards, and will be integral to maintaining high-quality execution across complex engineering projects.Develop and manage project quality documentation (ITPs, WPS, PQRs, MRBs, etc.)Conduct and coordinate inspections across materials, fabrication, welding, coating, and installationMonitor subcontractor work to ensure compliance with quality standardsReview certificates, reports, and test documentation for complianceManage NCRs, corrective actions, and root cause analysisLead and mentor QA/QC inspectorsSupport internal and external quality auditsParticipate in testing activities (hydrostatic, pneumatic, leak testing, etc.)Ensure all quality records are properly documented and submittedDrive continuous improvement initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.