Job Search Results for data analyst

Act as the primary BSA supporting an enterprise IVR cloud migration initiativeGather and document business, functional, and non-functional requirements related to IVR, call flows, routing logic, and... More integrationsPartner with business stakeholders, product owners, and contact center teams to translate current-state IVR processes into future-state cloud solutionsCreate detailed artifacts including BRDs, FRDs, process flows, call flow diagrams, and use casesWork closely with engineering and vendor teams to clarify requirements and support solution designSupport data mapping and migration activities related to IVR configurations and integrationsParticipate in sprint ceremonies and support Agile delivery teamsLead UAT planning and execution, including test scenarios, scripts, and defect trackingSupport cutover and post-migration stabilization activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an Analytics Engineer / BI Engineer to support enterprise-scale retail analytics across Global Operations & Support at an enterprise retailer in Vancouver BC. This role focuses on... More building a robust data layer in Snowflake and delivering high-impact Power BI dashboards used by both technical and business stakeholders. Enterprise retail experience is required. Key Responsibilities:-Backend (60%)oEngineer and maintain analytics-ready data models in SnowflakeoSource, transform, and integrate data from ServiceNow and other enterprise systemsoBuild scalable, reliable data layers to support enterprise reportingoEnsure data quality, performance, and governance best practices-Frontend (40%)oDesign and deliver Power BI dashboards and reports for operational and leadership audiencesoApply DAX and BI best practices to create clear, actionable insightsoSupport both standardized reporting and ad-hoc/exploratory analysis-Cross-FunctionaloPartner closely with business leaders, architects, vendors, and data teamsoTranslate ambiguous business needs into effective analytics solutionsoInfluence decision-making through KPIs and operational metricsoLead and contribute to strategic analytics initiatives across Operations & SupportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented Staff Accountant for one of their clients. This role ensures accurate financial reporting and compliance with regulations. Key responsibilities include... More gathering and analyzing financial data, preparing cost reports, and supporting audit activities. The accountant will focus on report filing and data collection from various locations. Additionally, the role involves conducting internal reviews of accounts to ensure accuracy and compliance. The position requires a Bachelor's degree in Accounting and proficiency in Microsoft Office Suite. Strong analytical skills and attention to detail are essential.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a GIS Analyst in Birmingham, AL. This position will be responsible for using the client's Geographical Information System to support the organization as a part of Operation... More Services.Duties and ResponsibilitiesCompletes engineering designs and cost estimates using GIS for all types of main and service workCollects construction activity "as-built", using mobile CPS collection device in the filed for creating permanent asset recordsEditing of map features and its correlating attribute data in the GISPerforms final quality checks oif GIS versioned data before it is posted to the GISRepresents Engineering at internal and external project meetings as requiredField visits to jobsites to determine requirements for service and main workPerforms a preliminary review of development plans and interfaces with the customerImplement and train Engineering staff on new work processes for the GIS mapping systemDistribute and update the maps for other departments of the company as requestedDisbribute and approve the requests for the acquisition and release of easements as well as the vacation of rights-of-wayPerform pipeline safety compliance related GIS analysis as directed by ManagerAll other duties as assignedKey Duties:Create cost estimatesUtilize ArcPro to create proposed design drawings for main and service workCreate permit drawings for municipalities, counties, and ALDOTCoordinate with stakeholders including Business Development and Field OperationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Under general direction, the Information Security Analyst assists with the operations of the Agency's Information Security program for its technology assets. The Information Security Analyst's role... More is to support service owners and system owners in ensuring the confidentiality and integrity of information systems and data across the entire organization. The Information Security Analyst performs two core functions for the Agency. The first is the day-to-day operations of the in-place security solutions while the second is the identification, investigation and resolution of security events detected by those systems. Secondary tasks may include involvement in the implementation of new security solutions, participation in the creation and/or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and assessments. The IT Security Analyst is expected to be fully aware of the Agency's security goals as established by its stated policies, procedures, and guidelines and to actively work towards upholding those goalsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Business Intelligence Analyst for the Service Reliability team for one of our clients in Stamford, CT.? This team focuses on improving customer experience through analytics... More that focus on network outages and maintenance/upgrade events.? This person will act as the liaison between business and technical teams to translate requirements.? This person will pull and validate data and identify trends.? They will report these findings to leadership and make recommendations.? This person will need to have strong SQL skills to work with data and strong communication skills to speak to executives. ?This role will be performed 4 days a week on-site in Stamford, CT. The pay is between 50-60/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an SAP (Financial) Configuration Analyst to sit hybrid in either St. Louis, MO or Shelton, CT. This analyst will focus primarily on enhancements and project-based work,... More partnering closely with finance stakeholders to understand business needs and turn them into well-designed SAP FI/CO solutions. They will gather and validate requirements, assess process impacts, and design the appropriate SAP configuration?then implement it across areas like tax, payments, bank integrations, workflows, and financial master data. Day-to-day responsibilities include analyzing business issues, recommending the right technical approach, configuring SAP components (such as tax procedures, payment programs, EBS formats, ranking order for multi-currency payments, AUC processes, and more), and ensuring each solution fits within SAP system constraints. This person will work closely with the break-fix support team while fully owning the enhancement and project pipeline, and may also support related systems such as Concur, Vertex, Blackline, ReadSoft, and OCL. The analyst will regularly communicate with business users, present solution options, document configuration decisions, perform testing, support UAT, and guide deployments?serving as both a functional consultant and a key liaison to ensure each solution is properly designed, implemented, and aligned with finance processes. This is a 6-month contract-to-hire opportunity with a pay range of $40-60/hr and a conversion salary between $85K?$120K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's top pharmaceutical client is seeking an Application Analyst to join their Scientific Affairs Technology Product Ownership team. This group owns the CRM platform utilized by their... More Medical Science Liaisons built on Veeva CRM and Salesforce.com. The Application Analyst will leverage their knowledge of CRM platforms to provide "white glove" support for a variety of support issues coming from the field. They will also be responsible for acting as a data steward for QCing account intakes, liaising between the field and advance technical development teams, and reporting. The candidate should have familiarity with Salesforce.com (Sales, Service or Marketing Cloud), and ideally knowledge/experience with Veeva CRM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a third party security risk business analyst for a large financial services company in Toronto. You will be gathering data from from multiple internal teams,... More including:Business Continuity, Internal Audit, TPGO / third-party data providers. You will also standardize processes with third party vendors/suppliers on what information needs to be gathered. Coordinate with internal stakeholders, business units, and external partners to gather and validate data for regulatory reporting on third-party suppliers.Consolidate, clean, and analyze large datasets using Excel and other tools to ensure data accuracy and completeness.Compare and reconcile supplier data across multiple sources and reporting periods, identifying discrepancies and ensuring alignment with regulatory standards.Review supplier contracts to extract and assess critical risk-related parameters, such as contract terms, service levels, financial viability, and compliance obligations.Prepare and submit regulatory reports within established deadlines, ensuring all required information is included and meets regulatory expectations.Support audits and regulatory examinations by providing relevant documentation and responding to queries related to third-party risk reporting.Maintain up-to-date knowledge of regulatory requirements and industry best practices related to third-party risk and supplier oversight.Continuously improve reporting processes and tools to enhance efficiency, accuracy, and compliance.Collaborate with risk management, procurement, legal, and compliance teams to address supplier risk issues and support risk mitigation efforts.Strong attention to detail and ability to manage large volumes of data.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Guest Experience Analyst owns the guest feedback and experience program for a startup company, ensuring customer insights are captured, analyzed, and translated into meaningful improvements... More across the business. This role manages the full feedback loop?from monitoring sentiment to delivering actionable insights that enhance service, operations, and the overall guest journey.Partnering cross-functionally with operations, marketing, and leadership, this role identifies trends, addresses service gaps, and supports continuous improvement initiatives. As part of the Technology team, the Analyst also supports store operations and new store openings, including limited on-call weekend support (training provided).Key Responsibilities:-Build and manage a comprehensive guest experience program across surveys, online reviews, and social media-Monitor and respond to customer feedback with empathy and professionalism-Analyze qualitative and quantitative feedback to identify trends, issues, and opportunities-Develop reports and dashboards for new and existing locations, translating insights into actionable recommendations-Partner with cross-functional teams to prioritize and implement experience improvements-Establish and track guest experience metrics and measure the impact of feedback-driven initiatives-Support store operations and new store openings, including periodic on-call weekend coverage (up to 3 days/month)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less