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This role is responsible for ensuring the stability, reliability, and performance of production systems through effective incident and event management. The position serves as a central coordination... More point during outages, managing incidents end-to-end, driving timely communication, and ensuring accurate documentation within ServiceNow.The role includes proactive monitoring of systems and infrastructure, troubleshooting issues across hybrid environments, and coordinating with cross-functional teams and external partners to resolve incidents efficiently. Responsibilities also include supporting production operations, maintenance activities, and change/release processes with minimal disruption.A strong focus is placed on operational excellence, continuous improvement, and automation to reduce manual effort and enhance efficiency. Success in this role requires clear communication, proactive ownership, sound judgment in escalation, and the ability to collaborate effectively across shifts in a 24/7 environment. The shift is on site Thursday - Monday 12AM-8:30AM EST. The pay rate ranges based on years of experience between $20-25/hour.Incident & Event Management?Monitor alerts and respond within defined SLAs (e.g., 5-minute response target)?Assign initial priority, initiate bridge calls, and issue timely incident communications?Act as the primary point of coordination during production incidents and outages?Manage incidents and service requests through ServiceNow ?Ensure proper documentation, updates, and resolution of incidents and changes________________________________________Monitoring & Operational Support?Monitor health and performance of systems, applications, and networks?Identify, troubleshoot, and escalate issues across multiple environments?Perform active operational checks including data center walkthroughs and system validation?Provide support for scheduled production activities________________________________________Escalation & Cross-Team Coordination?Engage and coordinate with internal engineering teams, cloud vendors, and internal/external partners?Escalate issues appropriately using sound judgment and defined procedures?Coordinate weekend maintenance activities and communicate impacts effectively________________________________________Environment & Infrastructure Support?Support physical infrastructure in data center environment?Assist in maintaining production stability across hybrid (on-prem and cloud) platforms?Participate in change and release activities, ensuring minimal disruption________________________________________Continuous Improvement & Automation?Identify opportunities to reduce manual effort (toil) through process improvement and automation?Contribute to operational efficiency initiatives?Leverage internal knowledge bases and documentation to enhance team capability________________________________________Team Collaboration & Communication?Provide clear, timely communication during incidents and operational events?Collaborate across shifts to ensure seamless handoffs and issue continuity?Maintain accurate documentation and knowledge sharingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety operations fully on site in Washington, DC area. This individual... More will support a highly visible communications program responsible for maintaining, programming, deploying, and troubleshooting radio equipment and supporting infrastructure used in support of daily operations and events.This role is ideal for candidates with experience in military communications, telecommunications, radio systems, IT/network support, SATCOM, field service, or technical operations environments. The team supports mobile and portable radios, network-connected communications equipment, inventory systems, and field deployments that help ensure reliable communications. Successful candidates are hands-on troubleshooters who enjoy working with technology, solving technical problems, supporting end users, and maintaining mission-critical equipment in a fast-paced operational environment.Day-to-Day Responsibilities:?Program, configure, and support mobile and portable radio equipment and associated communications infrastructure.?Troubleshoot radio, network, and connectivity issues affecting field-deployed communications equipment.?Support inventory management activities, including barcode scanning, asset tracking, equipment audits, and database updates.?Receive, stage, test, package, and deploy communications equipment for customer sites and special events.?Pick, pack, and ship radio kits, tactical communications equipment, antennas, cables, and associated hardware.?Perform basic network troubleshooting using tools such as ping, network connectivity testing, and remote device diagnostics.?Support equipment installation, cable management, and hardware integration activities.?Assist with shipping and receiving operations, equipment inspections, and inventory reconciliation efforts.?Maintain accurate records within inventory management and tracking systems.?Provide Level 1 technical support for communications and network-connected devices.?Work independently and collaboratively to resolve technical issues while supporting operational deadlines and mission requirements.Compensation:$33hr to $42hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

To enable our continued leadership position, we are seeking a Director of Strategic Portfolio Marketing ? Thermal Management to lead global marketing efforts for our Thermal Management business... More unit?s products, technologies, and end-to-end systems. This role serves as the primary strategic voice for the portfolio, combining deep expertise in customer applications, industry trends, competitive intelligence, and go-to-market execution. As a member of the Global Marketing Leadership Team and Portfolio Marketing Center of Excellence, the Director serves as the Marketing lead partner for the Thermal management business unit with end-to-end accountability for marketing strategy, product positioning, technology messaging, launch and campaign execution to enable the business unit performance. This is an onsite position at our Global Headquarters in Westerville, Ohio.Own the Thermal business unit product and technology relationship within Marketing and lead the holistic positioning, value proposition, solutions and marketing initiatives across all Thermal Management product lines (high-density liquid cooling, direct expansion, chilled water, heat rejection, and thermal controls and monitoring software).Develop comprehensive product launch and program plans for new and existing solutions that deliver on our multilayer offering position of products, end-to-end systems, converged infrastructure and services. Act as a subject matter expert (SME) on Marketing content (e.g., written, media, events, planning, etc.) for Thermal management.Own product, systems, and solutions messaging & expertise that drive campaigns driving depth of knowledge in external communications, promotion and sales enablement.Collaborate with colleagues in marketing ? across brand, communications, digital/web, demand generation, and other business unit marketing leaders ? to deliver on marketing objectives.Understand market trends, industry trends, and competitive landscape to shape positioning strategy.Track and provide offering trend analysis and insights to Marketing and Global Product Management teams.Collaborate with global and regional products and sales teams to deliver sales enablement materials and tools.Assist in creating go-to-market strategies and tactics to effectively position and sell the portfolio.Present portfolio marketing initiatives, plans and outcomes to Executive and Senior leadership and cross functional teams.Support regional marketing programs for pipeline creation, market growth opportunities and customer engagement.Lead and develop a team of product marketing professionals to ensure world-class execution and alignment. Leverage Vertiv Operating System methodologies of best practice dissemination, lean/continuous improvement and robust management cadence with performance metrics, tracking and accountabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Test Engineering Technician Supervisor, Second Shift position directs a specialized team of Test Technicians in conducting design validation testing for Vertiv's Thermal product portfolio at our... More Columbus, Ohio Thermal Lab facility. The role encompasses comprehensive oversight of Thermal laboratory operations, ensuring adherence to safety protocols and maintaining facility excellence through our 5S methodology.As a people leader, this position develops and mentors direct reports while collaborating with Test Engineers to optimize daily resource allocation and workflow management. The Supervisor drives operational excellence through strategic planning and execution of capital and operating budgets, equipment maintenance programs, and annual asset optimization reviews. This includes ensuring full compliance with calibration standards and quality management systems.Key leadership responsibilities include conducting performance evaluations, talent acquisition, progressive discipline administration, compensation planning, and maintaining comprehensive safety training documentation for all laboratory personnel. The role serves as a critical interface during customer witness testing events, orchestrating technical resources, audiovisual capabilities, and safety compliance to deliver exceptional customer experiences that reinforce Vertiv's position as an industry leader.This position requires a strategic mindset combined with hands-on leadership capabilities to drive both technical excellence and team development within our engineering laboratory environment.This position will be based onsite at Vertiv's Delaware, OH campus location.Responsibilities:?Lead and coordinate day-to-day laboratory operations, including daily workload planning, resource allocation, and test execution oversight to achieve product development goals.?Direct and mentor Test Technicians team, ensuring proper training, safety compliance, and professional development while overseeing test results and reporting quality.?Manage lab facilities, equipment, and resources, including maintenance scheduling, calibration processes, and capital/operational expense planning.Product Testing-?Conduct a daily stand-up meeting to review the daily workload and assign Test Technicians.?Direct day-to-day activities of the Test Technicians.?Walk through the labs several times a day to verify work is progressing, test bays are operating safely, and test bays are adhering to 5S.?Work with Test Engineers to design special test fixtures?Assist with troubleshooting of failing test cases and/or test equipment.Lab Facilities-?Schedule repair for equipment when needed.?Schedule ?downtime? for all technicians for 5S and Safety activities to maintain the test labs.?Assist with developing yearly capital & operational expense plan and track the spend quarterly.?Schedule time to cycle test equipment through the calibration process & trace calibration certification to the unit(s) under test.Employee Development-?Conduct 1-on-1 performance reviews with each Test Technician as per the company policy.oSchedule brief 1-on-1 conversation with each Test Technician more frequent than the official company policy.?Schedule & maintain the safety training records for all employees that use the test bays.?Schedule equipment training periodically and as needed.?Contribute to the merit cycle.Process Improvement?Present ideas on how to improve the facilities efficiency and how to improve the test process.?Identify cycle time metrics and improvements for standard lab activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is a global aerospace manufacturer. The Human Resources Generalist supports daily HR operations for their Wheels division in Barberton, Ohio, partnering closely with... More supervisors, employees, and plant leadership. This role focuses on employee relations, recruiting support, onboarding, HR administration, and ensuring consistent application of policies and procedures. This is an on-site role requiring regular presence on the production floor and strong relationship-building skills.Responsibilities include but are not limited to: Provide day-to-day HR support to employees and supervisors across all shiftsOffer guidance to supervisors on corrective action and disciplinary processes to ensure consistency and compliance.Assist with employee relations issues, including documentation, coaching, and policy interpretationSupport hourly and salaried recruiting efforts, including job postings, screening, scheduling, and onboarding. Partner with hiring managers to support staffing needs and a positive candidate and onboarding experience.Maintain accurate HR records, personnel files, and HRIS dataAdminister attendance, corrective action, and other HR processes consistently and fairlyCoordinate new-hire orientation and ensure a smooth onboarding experienceAssists Quality, EHS, Operations, and Maintenance teams in delivery and tracking of technical and job-based trainings for all roles.Investigates, addresses and mediates conflicts, ensuring fair and consistent application of company policies.Recommends and assists in developing local level policies and procedures.Responsible for maintaining, organizing, and verifying the accuracy and completeness of employee paperwork for new hires, changes, and terminations.Completes unemployment claims and answers requests.Investigates, prepares and submits payroll adjustments for all staff in a timely manner and communicates adjustments to the relevant parties. Updates and maintains the HRIS system (Oracle). Coordinates site-wide communications and events in support of the lead team.Support initiatives related to engagement, retention, and culture buildingGather employee feedback and identify engagement and retention trends.Facilitate training on HR policies, leadership skills, and compliance topicsAssist with training coordination, compliance tracking, and communication of HR programsPartner with EHS and Operations to reinforce safety expectations and reportingPrepare HR reports and metrics such as turnover, attendance, and staffing updates.Ensure compliance with federal, state, and local employment lawsAssists other worksites in the division as necessary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This large municipality is looking for a contractor to help with the ongoing support of our 700 Production Microsoft SQL Server databases. This Includes SQL tracing, blocking identification and... More performance turning also Tuning of SQL commands and stored procedures. This person will also be Handling access requests for databases. They willl be Writing/updating Microsoft SSRS reports as well as Writing/supporting Microsoft SSIS packages. This will be a hybrid role 3 days onsite and 2 days remoteWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Cybersecurity Analyst to support one of our largest oil and gas clients in Downtown Houston. This individual will join an established cybersecurity team focused on... More protecting and maintaining secure operations across the organization. This role is fully onsite and involves hands on work across security monitoring, incident response, and forensic analysis. Day to day, the analyst will be responsible for reviewing threat intelligence, triaging iHELP tickets, monitoring and analyzing activity within Elastic SIEM, and supporting investigations related to potential security incidents. The role also involves working with a variety of security tools including Elastic, Microsoft Defender, CrowdStrike, and CyberHaven, as well as performing forensic activities such as memory acquisition, disk imaging, and basic reverse engineering. The ideal candidate brings a strong foundation in cybersecurity operations, experience working in Linux environments, and the ability to clearly communicate findings and updates to both technical and executive stakeholders. The pay rate for this position is going to be $50/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking 8 full-time Technical Recruiters who operate with intensity, intellectual rigor, and a strong sense of ownership to join a fast pace, high growth, cutting edge technology... More organization. In this role, you will be responsible for identifying, engaging, and closing exceptional technical talent that will directly impact the company?s future.You will act as a strategic talent partner; developing strong conviction on candidates, understanding motivations, and communicating clearly and effectively throughout the hiring process. The ideal candidate is highly driven, thrives in fast paced environments, and is motivated by the challenge of attracting top tier talent in a competitive landscape.Responsibilities include but are not limited to: - Partnering closely with technical leaders to deeply understand hiring needs and team priorities- Own full-cycle recruiting for technical roles, including sourcing, assessment, closing, and overall candidate experience- Develop a strong understanding of candidate motivations, decision drivers, and long-term goals to effectively guide and close top talent- Operate with urgency while maintaining high quality and sound judgement- Continuously refine recruiting processes to improve efficiency, candidate quality, and hiring velocity- Leverage data to:- - Improve candidate ROI- - Increase conversion rates- - Enhance process efficiency- - Inform stakeholders on hiring trends and pipeline health- Proactively identify and engage candidates through creative sourcing strategies, networks, and targeted outreach- Deliver a high quality, consistent candidate experience throughout the hiring lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Project Manager / Delivery Lead to oversee the successful delivery of large-scale Data, Business Intelligence (BI), and Analytics initiatives. This individual will be... More responsible for leading cross-functional teams, driving project execution, mitigating risks, and ensuring high-quality delivery from project inception through implementation.The ideal candidate will bring a strong blend of technical project leadership, stakeholder management, and problem-solving capabilities, with experience navigating complex enterprise environments and delivering data-driven solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:A restaurant industry client of Insight Global is looking for a Product Manager to join their team. This role will oversee the strategy for custom software solutions that support... More restaurant operations and within the company?s technology stack. This position will play a critical role in driving the 12-18 months roadmap for the restaurant operations facing modules in the Restaurant Admin Portal (RAP). Working closely with executives, stakeholders, and cross-functional teams, this person will ensure alignment with business objectives and meet market demands effectively.- Operations based portal? I need to turn off ordering at my store, I need to set up users to access rap, refund availbility, hours of operation, analytics and reporting, etc. - We are extremely API heavy? Some of the modules we have are user management, hours of operation (seasonal hours, holiday hours/special events), turn menu items on and off, pricing portal (led by another project team) - all of that information we pull on the fly using APIs - some of them are third party vendors and some of them are owned in house This person is expected to have:- Comprehensive knowledge of restaurant-facing technology, understanding of restaurant team member perspectives, expertise in user experience, and proficiency in design frameworks and processes. - Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact. - Equipped with digital technical fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams. - Experience in designing, implementing, and managing custom software solutions with complex API integrations. - Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post launch performance measurement and management). - Experience using agile tools such as Jira and Confluence as well as agile delivery principles. - Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements. - Excellent oral and written communication skills ? capable of communicating in a way that conveys a clear understanding of the unique needs of widely varying audiences. - Excellent problem-solving skills ? ability to adapt quickly to changing business priorities and overcome unexpected challenges. - Strong project/workflow management, prioritization, and negotiating skills. - Ability to influence cross-functional teams and deliver results; conscientious about meeting project deadlines. - Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with entrepreneurial spirit. - Self-starter personality who can operate with minimal supervision. - Able to thrive in a fast-paced environment where priorities may shift quickly, and decisions must be made promptly. - Proven track record of successfully launching and managing enterprise-level products in a global environment including experience with supporting training and go to market with restaurant operating facing solutions. Certification in Product Management (e.g., Certified Scrum Product Owner) is highly desirable. Compensation:$60/hr to $70/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less