Jobs

The Genesys QA Tester will support enhancements to the existing enterprise Genesys platform as well as implementations for de novo clinics and newly acquired entities transitioning onto Genesys. These offshore roles, staffed at the Regular to Senior level, are responsible for ensuring high quality delivery across voice, IVR, routing, desktop, and integration capabilities during both expansion and migration efforts.Key Responsibilities:? Execute functional, integration, and regression testing for enhancements to the existing Genesys environment ? Validate new Genesys implementations for de novo clinic launches ? Support testing during migration of legacy telephony platforms to Genesys for acquired organizations ? Test IVR flows, routing strategies, queues, CTI behavior, and agent desktop functionality ? Validate API integrations between Genesys and backend systems ? Participate in system integration testing, user acceptance testing support, and release validation ? Log, track, and validate defect resolution in partnership with development teams ? Support cutover readiness, go live validation, and post deployment hypercare stabilizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We?re seeking a detail-oriented and strategic Senior Global Payroll Manager to support multi-country payroll system implementations, including Workday HCM. This role will play a key part in ensuring accurate, compliant, and efficient payroll operations across global entities during system transitionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Journeyman Electrician, you will be responsible for performing commercial/industrial electrical work consisting of installation, alterations, additions and repairs of electrical systems, conductors and associated materials and equipment within the electrical construction industries. This is a safety sensitive position.- Read and interpret blueprints, schematics, and drawings- Install, alter, repair, and connect electrical wiring, equipment, and systems per code- Plan work layout and prepare job site, tools, and materials- Inspect and troubleshoot electrical systems to identify hazards and defects- Work safely to meet project schedules and budget requirements- Coordinate with foremen, coworkers, and other trades- Supervise, train, and guide Apprentice Electricians- Report hazardous conditions to site leadership- Complete required documentation and participate in meetings/training- Assist during emergencies to address immediate safety concerns- Hourly Pay Rate up to $45.00We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Journeyman Electrician, you will be responsible for performing commercial/industrial electrical work consisting of installation, alterations, additions and repairs of electrical systems, conductors and associated materials and equipment within the electrical construction industries. This is a safety sensitive position.- Read and interpret blueprints, schematics, and drawings- Install, alter, repair, and connect electrical wiring, equipment, and systems per code- Plan work layout and prepare job site, tools, and materials- Inspect and troubleshoot electrical systems to identify hazards and defects- Work safely to meet project schedules and budget requirements- Coordinate with foremen, coworkers, and other trades- Supervise, train, and guide Apprentice Electricians- Report hazardous conditions to site leadership- Complete required documentation and participate in meetings/training- Assist during emergencies to address immediate safety concerns- Hourly Pay Rate up to $45.00We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Genesys IVR Automation Tester will support enhancements to the existing enterprise Genesys application, with a focus on validating updates to IVR flows, routing strategies, and related integrations. This role is responsible for ensuring changes to the production environment maintain stability, performance, and alignment with operational requirements across multi-tenant, high availability architectures. Key Responsibilities:? Design, develop, and execute automated test scripts for enhancements to Genesys Cloud voice and IVR applications ? Validate updates to IVR flows, call routing logic, queues, CTI integrations, and API driven workflows ? Perform end to end testing of voice flows across SIP, telephony platforms, and backend systems ? Support regression and integration testing for releases and incremental platform improvements ? Partner with developers and architects to validate configuration changes across GAX, CIW, CME, and routing strategies ? Identify defects, document findings, and support root cause analysis and remediation ? Validate production readiness and support release stabilization as needed ? Contribute to automation framework improvements and testing best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Pre-Assembler, you will play a crucial role in the initial stages of our production process. Your responsibilities will include:- Pre-Assembly: This is the first step in our manufacturing process, where you will prepare components for final assembly.- Metal Fabrication: Perform metal fabrication tasks, including cutting, shaping, and assembling metal parts.- Welding: Conduct welding operations, primarily working with stainless steel and copper materials.- Follow safety protocols and maintain a clean and organized work area.- Collaborate with team members to ensure smooth workflow and timely completion of tasks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Managed end-to-end production and master scheduling in SAP and Excel, including capacity planning, order smoothing, and customer promise date management. Partnered with MRP and material planners to resolve shortages, reconcile daily production and shipments, and perform root cause analysis on COT misses, retail fines, and schedule disruptions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Logistics Associates monitor inventory levels to ensure that proper stock levels are maintained to support build and repair activities. They receive parts, maintain inventory, and check-out parts as needed to Datacenter Technicians and Engineers. They will also be responsible for loading and unloading shipments and transporting parts between different locations. This position involves frequent lifting of materials and products. Logistic Associates will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all workspaces.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Must haves: ?Electrical apprenticeship or formal training in electrical installation techniques. ?Demonstrated ability to read and interpret drawings.? ?Possesses working knowledge of local codes as it applies to controls.? ?Experienced in scope determination of installation materials.?Able to work independently. ?Four years? experience directly with controls installations. Day to day:Under general supervision, performs installation and checkout on a variety of systems utilizing codes, company procedures, engineering drawings and personal analysis. Works with electrical contractors as required. Develops a positive interface with the customer to ensure confidence and satisfaction with the system installation. ?Installs raceways, cables and wiring to meet local or national codes, standards and customer system requirements. Lays out electrical controls installation to provide lowest total installed cost. ?Mounts and terminates controls equipment as needed. ?May assist sales with electrical estimates, including walking retrofit projects. ?Determines and validates final termination points to equipment interfaced with the installed system (i.e. chillers, boilers, roof top units, etc.). ?Checks out wiring and terminations of field-installed equipment with test instruments as needed (i.e. volt meters, hand held testers, etc.). ?Keeps management informed of job needs, progress and issues. ?Completes paperwork, including but not limited to time sheets, expense reports, and on-site documentation. Provides feedback to Engineering on changes and keeps as-built drawings current. ?Resolve job site conflicts regarding installation issues or escalates concerns to management as required. ?Communicates with the customer as necessary upon arrival and before leaving the work site. ?Adheres to safety programs and policies. ?Performs other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A leading healthcare system is seeking a fully remote bilingual Project Coordinator to support community engagement, publication efforts, and cross-functional project delivery. This role serves as a central point of contact for stakeholders, managing project timelines, deliverables, and communications across multiple initiatives. The Project Coordinator will manage the National Community Engagement Group (NCEG) Publication Subcommittee, support manuscript development, and facilitate collaboration among researchers, patient caregivers, community partners, vendors, and internal design teams.This individual will help drive projects from concept to completion, ensuring alignment, compliance with regulations, and timely outcomes. Responsibilities include developing relationships with community partners, overseeing the creation of engagement toolkits and plain-language materials, facilitating manuscript kick-off calls, tracking progress, and resolving conflicts as needed. The role also supports the Associate Director with leadership tasks, NIH staff coordination, scheduling, and administrative support. Collaboration on summary videos and consultation on dissemination strategies are key components of the role. Proficiency with tools such as Calendly, SharePoint, Photoshop, and Doodle, along with comfort and trust in communicating with others, is essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a reliable and detail-oriented HR Administrator to support daily human resources and administrative operations in Odessa, FL location. This role plays a key part in supporting payroll processes, employee onboarding, recruiting coordination, and general office administration while ensuring confidentiality and compliance with HIPAA and company policies.Location: Odessa, FLSchedule: Monday?Friday, 7:30 AM?4:00 PM (preferred)Work Environment: On-site, 5 days per weekKey Responsibilities:Assist with payroll approvals, timesheet reviews, and related administrative functionsSupport new hire orientation and onboarding logisticsConduct or assist with phone screenings for open positionsProvide administrative support for HR events and executive needs, including mail coordination and ordering lunchesMaintain accurate employee records and ensure HIPAA-compliant handling of confidential informationAssist with front desk check-in and visitor coordination as neededReview and process timesheets and assist with mailing and general administrative tasksSupport the HR team with day-to-day administrative duties and special projects as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The FM Business will transition to a new FM system requiring migration of all existing sites and will require data organizing and configuration middleware and once in the system, additional configuration for that site to operate it?s business in the new system will be required that this position will conduct at the direction of the team manager. These roles are intended to support the migration of all sites in scope for the duration of the program.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Work closely with artists, engineers, and production teams to deliver accurate, high-fidelity performance data, including:Preparation of performers, props, and stage for capture. Operation and maintenance of body and face capture systems.Post capture tracking, solving and retargeting of selected performances.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seek a Top-Secret Senior Network Engineer to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. Job Description: ? Provide advice and training to end-users, and guide and inform senior leadership. ? Have a firm understanding of network architectures including Cisco routers, switches, firewalls, IPS, and internal and external routing to delegate tasks to network engineering team. ? Work directly with corresponding Team Leads, Project Managers, Network Engineers, and Network Architect for coordination of routine maintenance, break/fix repair, and planned changes, coordinating any down time with all appropriate leadership and stakeholders. ? Perform end-user support to internal teammates and tenants/performers alike, including but not limited to Layer 1-3 troubleshooting, physical fault isolation cabling, etc. ? Generate network design guidance in coordination with architects, SMEs, and system engineers; along with the installation/deployment, configuration, testing, compliance enforcement, and reporting on MDSEA assets to include Cisco, Gigamon, and Riverbed hardware, along with the associated software suites and those of VMware NSX/ vCenter, SolarWinds, and other tools as necessary as well as assure and sustain the integrity and security of network infrastructure. ? Update documentation (network diagrams, rack diagrams, etc.) utilizing approved work vehicles and the change management process. ? Perform hardening and STIG checklist validation/verification for associated network infrastructure and virtual machines. ? Provide mentorship and training to junior/mid engineers to ensure their participation in experience-gathering day-to-day activities, and review work products and efforts during their development. This is a contract to hire position, onsite full-time in Colorado Springs, CO or Huntsville, AL the salary range for this role is between $62 – 67/hr depending on years and level of experience, education, and certifications. This role requires an Active Top Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

As a Leasing Assistant you will be responsible for the below.Maintain accurate leasing data across all platforms (website, Yardi, Salesforce, MLS)Ensure timely and accurate pre-marketing and rent-ready listingsSupport leasing teams with daily inquiries, applications, and offersCoordinate with Rehab and Turn teams to align pre-leasing with completion timelinesAssist prospective residents with technical issues (self-show, applications, payments, access)Process weekly commission payments and approvalsMonitor leasing dashboards and resolve data or activity issuesAnalyze leasing and market performance dataTrack and support application, lease, and move-in tasksResolve escalated prospective and future resident issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An employer is looking for Safety Supervisors across various locations nationwide. You will supervise a team responsible for creating and implementing health, safety, and environmental programs for clients.This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. You will assist in managing HSE programs and initiatives to meet regulatory requirements and client needs, while evaluating new/ existing programs to assess suitability and need for change. You will support process for monitoring injury, illness, and incident-related performance. You will act as an SME for staff and oversee plans/ procedures making sure playbooks are current and complete. You will identify opportunities to reduce costs while enhancing the quality of services in this space. Additional tasks will include:?Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.?May establish new techniques to ensure the team is able to meet its objectives.?Has a direct impact on the team objectives as well as the objectives of related teams.?Ensure personal and team outcomes have a positive impact on customer objectives.?Develop, organize, and implement safety related programs that meet company safety standards.?Perform and document jobsite inspections and audits with a focus on hazard recognition and unsafe behaviors.?Coordinate and conduct safety meetings/training programs to ensure effective communication amongst employees.?Participate in regulatory agency inspections and investigations to ensure compliance with federal and state regulations.?Evaluate effectiveness of safety programs through daily field walks. Regulatory compliance and audit oversight.?Meet regularly with field personnel and support in the development of project specific corrective action plans to address safety issues and concerns.?Assist with delivery of jobsite specific safety orientations for new employees joining the project, as applicable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is hiring a results driven Inside Sales Specialist to help grow the US territory for a client. This role is built for a sales professional who knows how to expand accounts, open doors, and close deals in healthcare imaging environments. This person will manage and grow an existing customer base while aggressively developing new business with MRI centers, physician groups, and healthcare systems. This is a quota carrying, growth focused role with significant upside for someone who thrives on ownership, autonomy, and winning. What You?ll Do:?Conduct outbound calling and email outreach to existing customers and new prospects?Expand adoption and utilization within current accounts?Qualify leads and initiate product conversations?Engage Neurologists, radiologists, imaging directors, and clinical stakeholders?Track activity and pipeline in CRM and support forecasting?Collaborate with sales, marketing, and clinical teamsCompensation:$65,000 to $80,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Genesys Cloud Developer will design, develop, and support voice and contact center solutions for healthcare clients, supporting patient access, clinic operations, and enterprise contact center initiatives. This role focuses on IVR and voice application development, call routing, and API-based integrations with telephony platforms and backend healthcare systems. Prefer developers to have strong hands-on background in GAX, CIW, CME, CTI, SIP, IVR, API, routing and multi-tenant HA environments. Key Responsibilities:? Design, develop, and support Genesys Cloud (PureCloud) voice applications ? Build and maintain IVR ?ows, call routing strategies, queues, and contact center work?ows ? Develop and integrate REST API?based integrations with telephony platforms and backend systems ? Collaborate with API developers and technical leads to enable end-to-end call and data ?ows ? Support new clinic implementations, acquisitions, and post-go-live hypercare ? Troubleshoot and resolve production issues related to voice ?ows, routing, queues, and integrationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Genesys Cloud Developer will design, develop, and support voice and contact center solutions for healthcare clients, supporting patient access, clinic operations, and enterprise contact center initiatives. This role focuses on IVR and voice application development, call routing, and API-based integrations with telephony platforms and backend healthcare systems. Prefer developers to have strong hands-on background in GAX, CIW, CME, CTI, SIP, IVR, API, routing and multi-tenant HA environments. Key Responsibilities:? Design, develop, and support Genesys Cloud (PureCloud) voice applications ? Build and maintain IVR ?ows, call routing strategies, queues, and contact center work?ows ? Develop and integrate REST API?based integrations with telephony platforms and backend systems ? Collaborate with API developers and technical leads to enable end-to-end call and data ?ows ? Support new clinic implementations, acquisitions, and post-go-live hypercare ? Troubleshoot and resolve production issues related to voice ?ows, routing, queues, and integrationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Hospital Billing Specialist is responsible for accurately processing hospital claims, managing patient accounts, and updating insurance information within Epic. This role requires strong hospital billing experience, comfort working in Epic throughout the day, and the ability to collaborate with a remote or hybrid team through scheduled meetings and office hours.Key ResponsibilitiesProcess and work hospital billing claims within EpicReview, manage, and resolve patient accounts and billing issuesUpdate and verify insurance information accurately in EpicEnsure claims are billed correctly and follow payer requirementsCommunicate with team members via team chat to ask questions and resolve issuesParticipate in biweekly team meetings (camera on)Attend weekly office hours to ask questions and receive guidanceMaintain compliance with hospital billing policies and proceduresDay-to-Day ActivitiesWork in Epic for the majority of the workdayComplete mandatory Epic training (2 days) and successfully pass certificationParticipate in an additional 2 weeks of role-specific training after Epic trainingCollaborate closely with the billing team using chat, calls, and virtual meetingsActively manage claims and accounts while ensuring insurance data accuracyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.