Jobs

Insight Global is seeking a Secret Cleared Network Engineer to join one of their top federal clients on a large defensive weaponry program. This individual will be joining the Information Services team and will be supporting the Mission of Strategic Deterrence through continuous improvements and innovation. Some of your responsibilities would include: – Set up and configure a variety of network devices and services, such as routers, switches, firewalls, ACLs, VPNs, and QoS.- Adhere to established configuration and change management policies to ensure that changes to the network infrastructure are well-documented, approved, and successful.- Collaborate with the company?s security team to choose and implement security tools, policies, and procedures.- Coordinate with vendors and other IT staff to resolve issues.- Conduct professional technical tasks that require comprehensive knowledge and diverse application of network engineering principles, theories, concepts, practices, and techniques.- Oversee the execution of network engineering processes throughout the lifecycle and report on project status and progress against specific plans.Investigate emerging trends, techniques, methods, and current best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Lead Salesforce Developer to help complete an in progress Salesforce implementation while providing technical leadership across development efforts. This role will support platform enhancements, new versions, and cloud governance initiatives.Responsibilities may include:? Lead Salesforce development and customization efforts.? Support completion of Salesforce implementation initiatives.? Guide development teams and review technical designs.? Support Salesforce upgrades and new platform versions.? Collaborate with architects and business stakeholders.? Assist with cloud governance initiatives related to Salesforce.This role is roughly 70-75hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an experienced and secret cleared Embedded Linux Engineer to support the development, integration, and troubleshooting of Linux-based embedded systems. The ideal candidate will have strong hands-on experience with Board Support Packages (BSPs), Linux kernel development, and/or Linux device drivers, along with a solid understanding of embedded hardware/software integration.Develop, integrate, customize, and maintain Embedded Linux software for complex embedded systems.Develop and modify Board Support Packages (BSPs) for new and existing hardware platforms.Configure, customize, debug, and optimize the Linux kernel for embedded applications.Develop, modify, and troubleshoot Linux device drivers for embedded hardware and peripherals.Support board bring-up, hardware/software integration, and system-level debugging.Analyze and resolve issues involving the operating system, kernel, drivers, boot process, and underlying hardware.Work closely with hardware, firmware, systems, and software engineering teams throughout the development lifecycle.Perform debugging and root-cause analysis using standard embedded Linux development and diagnostic tools.Participate in code reviews, software integration, testing, and documentation activities.Develop software in accordance with established engineering and configuration management processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Accounts Receivable Specialist is responsible for managing customer invoicing, payment processing, collections, account reconciliations, and resolving billing issues. This role helps ensure accurate financial records, timely collections, and strong customer relationships while supporting the organization’s cash flow and overall accounting operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking an offshore AI Operations Engineer to help build and support enterprise AI capabilities across the organization. This individual will focus on AI platform operations, monitoring, governance, automation, and observability rather than model development or data science.The ideal candidate has experience supporting enterprise platforms, building monitoring and reporting solutions, automating operational processes, and establishing governance around AI systems, agents, and related assets. This person will help build operational controls, usage reporting, cost monitoring, alerting, and AI governance capabilities from the ground up.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Electricians are responsible for safely troubleshooting, repairing, and maintaining electrical systems and equipment in a fast-paced manufacturing environment. Day to day, this includes responding to equipment breakdowns, performing preventative maintenance, and supporting minor improvement projects across automated and manual processes. The role involves reading and interpreting electrical schematics and prints, basic PLC troubleshooting (Siemens or Allen Bradley), and working with equipment such as stamping presses, robotics, welders, and pneumatic systems. In addition, Electricians support continuous improvement initiatives, maintain strong safety standards, and may assist in building new equipment and training apprentices as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking legal professionals to serve as credentialed subject matter experts supporting a high-traffic consumer legal platform focused on class action settlements, consumer protection matters, and claims administration. This individual will provide legal review and validation of published content to ensure legal accuracy, compliance, and credibility. The selected professional’s name, credentials, and author attribution may appear publicly on consumer-facing content. This is an ongoing consulting engagement requiring periodic review and approval of content rather than traditional casework or legal representation.Responsibilities:?Review and validate consumer-facing legal content related to: oClass action settlementsoConsumer protection mattersoLegal claims and claims filing processesoConsumer rights education?Ensure content is legally accurate, current, and compliant with applicable regulations.?Serve as a credentialed reviewer and publicly attributed author on published content where appropriate.?Provide feedback, revisions, and recommendations to content teams.?Verify that legal explanations and claims procedures are presented clearly and accurately for a consumer audience.?Support ongoing content review initiatives as new settlements and legal topics are published.?Maintain awareness of developments in consumer protection law and class action litigation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global Health is looking for a Telephone Operator for an enterprise healthcare organization in New York City. This individual will serve as the first point of contact for internal and external customers calling the main number 24 hours a day, 7 days a week, and 365 days a year. The team is often the first point of contact for patients and family members, so it is important that they provide service excellence to ensure a positive interaction by answering all calls with a ?voice with a smile?. He/She will be responsible for operating telephone switchboards dial or press buttons to make connections. They will respond to directory assistance inquiries by locating the appropriate department, individual or service and handling all patient information requests. . He/She will respond to all clinical and non-clinical emergencies such as trauma Level 1 & 2, RRT, CPA, Stroke, STEMI, Surgical Airway, Fire Safety Alert, Infant Pediatric Security Alert, Immediate Evacuation, Active Shooter, etc. It?s important they monitor the New York City Hospital Radio for major response notifications and relay the reported incident to the EM+ER team and AOC.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our client is seeking a Senior Angular UI Developer to support the modernization of a large enterprise tax platform. This individual will join a team focused on improving user experience, reducing legacy mainframe dependencies, and building reusable front-end solutions that can be consumed across multiple enterprise applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of our large federal clients is looking for two embedded software engineers. The ideal candidate will have extensive experience working in an embedded environment specifically with modern cplusplus. Experience with cryptography is also required. This candidate must possess at least an active Secret level government clearance and be local and willing to work onsite in Camden, NJ five days per week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job Summary? Install, maintain and troubleshoot a variety of hardware and software equipment. Effective communication is essential for this role as the individual will interact frequently with front line employees and will also be visible to customers.Responsibilities? Implement and support desktop and mobile devices, applications, peripherals, network devices, airline specific equipment (Kiosk, Flight Information Display Systems), public address systems, and time clock equipment? Provide a broad scope of operational support and Install, Move, Add, and Change (IMAC) requests supporting the IT infrastructure in office environments, CS&S Centers, and airport locations? Perform preventative maintenance on operational equipment? Configure, install, customize, maintain, test, and troubleshoot hardware systems with minimal direction? Provide bench repair, maintenance, troubleshooting, and configuration of IT equipment? Provide exceptional Customer Service to our Internal Customers? Provide packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterprise? Update DASH cases? Create status reports for Leadership on Field installations? May perform other job duties as directed by Employee’s LeadersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Guidewire PolicyCenter Developer to support ongoing digital transformation initiatives at a Canadian owned commercial insurance organization. This individual will be responsible for developing, configuring, and enhancing Guidewire PolicyCenter solutions that support core insurance operations. Working closely with business stakeholders, architects, and development teams, the developer will build and maintain PolicyCenter functionality, integrations, and custom configurations while ensuring alignment with established development standards and best practices.Day-to-day responsibilities will include configuring Guidewire PolicyCenter using Gosu, developing and supporting integrations with external systems through REST APIs, web services, and messaging frameworks, and contributing to Agile delivery teams. The successful candidate will have a strong understanding of Guidewire architecture, batch processing, plugins, and system integrations, while collaborating across cross-functional teams to deliver scalable and reliable insurance technology solutions.This is a fully remote opportunity supporting a Canadian-based team and requires availability during core Mountain Time business hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Position SummaryThe Quality Engineer is responsible for ensuring products and processes meet established quality standards by developing, implementing, and maintaining quality systems and procedures. This role works cross-functionally with manufacturing, engineering, suppliers, and operations teams to identify quality issues, implement corrective actions, and drive continuous improvement initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

PG&E seeks a GIS Specialist/Analyst to support Gas Service Record (GSR) data integrity. This role focuses on auditing, cleansing, and correcting data from legacy system migrations and ongoing updates, with emphasis on large diameter service pipes and deactivated lines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Principal Quality Engineer, Reporting/BI Engineering for a top enterprise financial-software client. This hands-on individual contributor will serve as the primary quality owner for a Scrum team building sophisticated financial-reporting and business-intelligence capabilities for a strategic Fortune 100 engagement. Unlike a traditional application-focused QA position, this role centers on SQL correctness, source-to-report data accuracy, financial calculations, query performance, hierarchical data validation, and report-output fidelity. The engineer will combine advanced manual testing with SQL-based validation, API automation, csharp/.NET test development, security testing, and AI-augmented quality practices. The ideal candidate is a highly accountable quality leader who can independently uncover complex data issues, provide precise technical evidence, and drive defects through complete resolution.Day-to-Day:? Serve as the primary quality voice embedded within a Reporting/BI Scrum team? Own quality from initial requirements review through production release? Ensure reporting changes have adequate functional, data-accuracy, performance, security, regression, and non-functional test coverage? Define, document, and execute test plans and test cases for reporting features, SQL changes, BI enhancements, and defect corrections? Identify positive, negative, boundary, null-handling, aggregation, hierarchical-traversal, and performance test scenarios? Write Oracle SQL and PL/SQL queries to reconcile report results with source data? Validate row counts, field-level values, financial calculations, aggregations, referential integrity, and report totals? Test stored procedures, packages, views, and query modifications for correctness, performance, and unintended downstream effects? Investigate data discrepancies and provide engineers with SQL evidence that isolates failures within the data pipeline? Validate query-performance benchmarks and identify regressions in report responsiveness? Test report formatting, filtering, totals, drill-down behavior, parameter handling, data binding, conditional logic, and exported output? Validate Logi Analytics or Logi Symphony reports and dashboards against underlying source data? Test financial-reporting output for accuracy, traceability, and auditability? Build and maintain automated test suites using csharp and .NET testing frameworks? Prioritize SQL-based validation automation and API coverage, with UI automation as a secondary focus? Contribute reusable SQL assertion patterns, API tests, and automation capabilities to the shared testing framework? Execute automated tests in Azure DevOps CI/CD pipelines and distinguish genuine defects from environmental failures? Incorporate authentication, authorization, injection, input-validation, and data-exposure testing into normal QA coverage? Use AI tools to expand test coverage, author SQL validation queries, generate test data, and identify security or edge-case scenarios? Log, track, communicate, and own defects through resolution rather than stopping after initial identification? Participate in planning, refinement, standups, demos, and retrospectives? Partner with engineers, Product Management, the Principal QA Lead, and QA leadership to improve quality and testability? Communicate testing status, defect evidence, data findings, and release risks clearly? Interface with client stakeholders as needed to clarify reporting issues and document defect evidence? Operate as a 100% hands-on individual contributor with no direct reportsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an individual with a strong software testing background to join our team as a Senior Systems Test Engineer in support of a prototyping effort for the DoW. This individual will assist with development, testing, integration, and deployment of cutting-edge solutions that enhance the capabilities of warfighters and improve the user experience for mission-critical applications.Other duties: -Participate in agile ceremonies, including stand-ups, sprint planning, and retrospectives.-Lead high-level test planning activities, including definition of test objectives, scope, entry/exit criteria, and resource requirements across multiple releases and mission threads.-Develop and execute comprehensive test plans, test procedures, and test cases for mission-critical applications and integrated ground systems.-Design and evolve test architectures and test environments to support integration, end-to-end mission thread validation, performance, and interoperability testing across legacy and modernized components, including systems that interface with SCN ground stations and mission applications.-Integrate new ground systems into legacy environments (including legacy SCN systems where applicable), covering roadmap development, system design, and on-site testing for seamless interoperability.-Conduct functional, regression, exploratory, and Section 508 compliance testing.-Support integration testing and User Acceptance Testing (UAT) with developers and clients, including formal test events and test witnessing in support of Government customer verification and validation activities.-Provide SETA-style technical support to the Government customer, advising on test approaches, test readiness, risk mitigation, and acceptance criteria for new capabilities and system changes affecting mission operations and SCN-dependent workflows.Hourly: 76-79/hr Salary: 125,000-145,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our Service Management Centre (SMC) is evolving from a traditional monitoring-focused operations model into a modern operational command center responsible for driving service stability, leading major incident response, facilitating root cause analysis, and improving the reliability and resilience of business-critical services.We’re looking for motivated, energetic, and forward-thinking individuals who are passionate about operational excellence, service management, and continuous improvement.This is an opportunity to help shape the future of the SMC rather than simply operate within an existing model. You’ll work at the center of our technology operations, collaborating with engineering teams, cloud providers, service owners, and business stakeholders to drive service restoration, investigate root causes, improve operational processes, and help modernize how IT services are managed.Lead Operational Response?Act as a central coordination point during production incidents and service disruptions.?Coordinate technical teams during major incidents and drive restoration activities to resolution.?Assess business impact and ensure appropriate escalation of critical issues.?Lead incident communications to technical and business stakeholders.?Facilitate bridge calls and maintain clear situational awareness throughout incident lifecycles.?Influence technical teams and drive outcomes during high-pressure situations.Drive Service Stability?Monitor the health and performance of business-critical services.?Analyze events and alerts to identify service-impacting issues.?Coordinate proactive actions to prevent incidents and minimize business disruption.?Support production operations across hybrid cloud and on-premises environments.Deliver ITIL-Aligned Service Management?Support Incident, Event, Change, Problem, and Major Incident Management processes.?Ensure high-quality documentation and accurate records within ServiceNow.?Promote operational discipline while identifying opportunities to improve processes.Lead Problem Management & Root Cause Analysis?Lead Root Cause Analysis (RCA) activities following major incidents and recurring service disruptions.?Facilitate post-incident reviews, working with technical teams to identify underlying causes rather than symptoms.?Coordinate corrective and preventative actions to reduce repeat incidents and improve service reliability.?Identify recurring trends, risks, and opportunities for continual service improvement.?Drive accountability for long-term fixes, not just short-term recovery.Shape the Future?Challenge inefficient processes and identify opportunities for improvement.?Contribute to automation initiatives that reduce manual effort and operational toil.?Help define the future operating model of the Service Management Centre.?Participate in continuous service improvement activities and operational maturity initiatives.?Share knowledge and contribute to a culture of learning and innovation.This is not a traditional NOC role, we’re not looking to simply monitor alerts or manage tickets.The person who excels in this role is curious, ambitious, energetic, and excited by change. They enjoy improving how things work, aren’t afraid to challenge existing processes, and thrive in fast-paced operational environments where they can make a real impact.Candidates with backgrounds in Major Incident Management, Production Support, Service Operations, Problem Management, Enterprise Command Centres, IT Service Management, or other business-critical 24×7 operational environments will be particularly well suited to this role.This role is unlikely to be suitable for candidates whose experience is focused on Service Desk, Desktop Support, Security Operations or solely monitoring activities. The current shift we are hiring for is 8AM-4:30PM EST and 4PM-12:30AM EST onsite in Alpharetta. Pay rate ranges based on years of experience between $25-35/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role focuses on advanced pipe stress and hydraulic analysis for data center infrastructure systems, with an emphasis on chilled water and related piping networks. The engineer will evaluate piping loops for pressure and thermal stresses, as well as structural impacts from seismic events, wind, dead loads, and live loads. They will analyze designs to validate system resilience under extreme conditions, ensuring piping systems maintain integrity during events such as earthquakes. The role supports design-phase analysis for new infrastructure systems rather than operational troubleshooting, working closely with internal design teams to address a documented gap in pipe stress expertise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an Optimization Coordinator to support one of the world’s leading agriculture companies on an initial 12-month contract, with a strong likelihood of extension. You will work 3 days per week in office in Calgary (Tu-Thu), and work from home on Mondays and Fridays. Travel across North America would be required 10% of the time primarily to the mid-west (valid passport needed). You must be comfortable with business travel and have professional travel etiquette. Key Responsibilities:- Data Integrity and Quality – Drive data accuracy by managing data quality issues, coordinating resolution efforts, and ensuring Systems of Record remain complete and reliable.- Conduct Monthly Meetings – Lead monthly division meetings to review enhancements, address data issues, and gather feedback to maximize system value.- Update Divisions on Resolutions – Provide clear and timely communication on requests, issue status, and resolution progress.- Communicate Field Roadmap – Align with key stakeholders on priorities and regularly communicate roadmap updates and upcoming initiatives to the field.- Value Realization – Identify, track, and communicate the business impact of key decisions while uncovering and documenting value realization opportunities.- Production Issues Tracking – Manage production issues and enhancement requests from intake through resolution while maintaining stakeholder visibility.- IOT Support – Support divisions with IoT implementation, troubleshooting, and issue resolution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking 2 Sr. Scrum Masters for a large financial services client. As a Scrum Master, you will play a critical role in enabling high-quality, predictable delivery across multiple Agile teams supporting a Move Money Platform modernization journey focusing on building capabilities to accept, execute, and orchestrate posting of client and firm money movement activity for organization affiliates and business lines.In this role, you will apply deep Agile expertise to drive outcomes by fostering strong team accountability, enabling consistent delivery cadence, and guiding teams toward continuous improvement. You will influence how teams operate by promoting transparency, data-driven decision-making, and adaptability in complex environments with cross-team dependencies. You will use approved AI-enabled tooling across the AI Development Life Cycle (AIDLC) to improve planning, refinement, risk identification, delivery insights, documentation, and continuous improvement while reinforcing responsible use, appropriate human oversight, and organizational standards. By coaching teams and stakeholders, you will help improve product quality, reduce delivery friction, and accelerate value realization.Success in this role requires strong collaboration across engineering, product, and business stakeholders. You will serve as a trusted partner to Product Owners and leaders, helping align priorities, remove impediments, and ensure teams are focused on delivering meaningful, usable outcomes. You will partner with and support the Release Train Engineer (RTE) to identify, standardize, and scale effective Agile and AIDLC practices across Scrum teams, strengthening cross-team alignment and program-level execution. You will also establish and monitor team-level delivery and health indicators to surface trends, risks, and improvement opportunities, with a focus on team outcomes rather than individual activity. Your ability to navigate ambiguity, support evolving business needs, and elevate team performance through coaching and mentorship will be critical to driving impact at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.