An International Staffing & Professional Services Company Serving Lowell, Massachusetts

Insight Global is assisting a client in identifying a HR Coordinator for a direct hire opportunity in Boston, MA. The role involves undertaking a variety of HR duties whilst seeking to continuously improve upon already established processes and procedures. This position provides guidance and consultative hands-on support, promoting positive employee relations. This includes compliance of global and local processes, interpretation of policies and procedures and counseling managers and employees. The scope reflects the national and international framework and business environment in which they operate. Key responsibilities: ?Manage day to day HR operations, including employee lifecycle activities (hiring, onboarding, off boarding). ?Serve as the primary point of contact for employee HR related inquiries. ?Support recruitment by managing job postings and open roles in the ATS. ?Assist with benefits administration, payroll support, and salary updates in collaboration with HRBP, Payroll, and Total Rewards. ?Maintain accurate HRIS data, reports, and analytics to support decision making and workforce planning. ? Ensure compliance with labor laws, company policies, and local procedures. ?Contribute to HR process improvements, projects, and initiatives. ?Provide local office support for the Boston office and remote support as needed. ?Act as a culture ambassador, promoting collaboration, service excellence, and continuous improvement. ?Support ad hoc tasks and projects across the People & Communication team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Assistant Maintenance Manager oversees maintenance operations across multiple local sites, including Revere, MA, supporting one of the world?s largest distribution center networks. This role partners closely with technicians, site leadership, and clients to ensure operational reliability, safety compliance, and continuous improvement. High performers have strong visibility and clear paths for advancement into senior maintenance and regional leadership roles.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are seeking a detail-oriented and execution-focused Product Owner to support the delivery of features and enhancements within the healthcare claims administration platform. This role is responsible for?translating business and stakeholder needs into clear, actionable user stories that address both functional requirements and non-functional considerations such as performance and scalability,?and working closely with engineering teams to ensure timely, high-quality delivery. The ideal candidate brings healthcare domain knowledge, understands Agile processes, and is comfortable using AI-enabled tools to support requirements definition and backlog management.Backlog Ownership & Agile Execution?Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals?Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric?Refine non-functional requirements (NFRs) and ensuring acceptance criteria reflects scaling and performance expectationsConduct regular backlog grooming and sprint planning in collaboration with the Scrum team?Participate in daily standups, sprint reviews, and retrospectives as an active team member?Ensure user stories meet the definition of ready and done before development and release?Requirements Gathering & User Story Development?Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements?Use AI tools (where applicable) to support the creation of epics, themes, and user stories?Conduct gap analysis and validation of requirements to ensure completeness and feasibility?Support refinement of use cases, workflows, and functional documentation?Cross-Functional CollaborationServe as the primary point of contact for development teams during sprint execution?Partner with UX/UI designers to ensure user stories are aligned with design principles and usability goals?Support QA teams by clarifying acceptance criteria and reviewing test cases as needed?Participate in production demos and release reviews as neededCoordinate with other Product Owners to manage interdependencies between features?Customer & Stakeholder Engagement?Participate in stakeholder meetings to capture feature requests, enhancement ideas, and feedback?Communicate updates to internal stakeholders on backlog priorities, delivery timelines, and sprint progress?Track SLO/SLA adherence for features within your scopeHelp ensure features delivered meet customer needs and stakeholder expectations?Healthcare Domain Support?Apply working knowledge of healthcare claims workflows, billing terminology, and reimbursement processes?Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with internal teams?Assist in translating complex healthcare requirements into understandable product featuresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.