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The Operational Resilience Engineer supports our client’s Technology and Operations organization by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents, focusing on independent delivery of end-to-end engineering solutions that make our client’s operational environment faster, smarter, and more resilient.The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual effort and improves operational metrics across Technology and Operations.Core responsibilities include:Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action trackingIntegrating operational systems to enable real-time data flow across incident, change, and compliance platformsDeveloping AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-makingAutomating change management processes, including risk scoring and compliance evidence collectionCreating policy validation pipelines and maintaining operational documentation and proceduresDelivering self-service tooling that empowers Technology and Operations staff to act independentlyDriving continuous improvement in operational metrics through instrumentation and observabilityA successful Operational Resilience Engineer brings knowledge in one or more critical operational risk control processes, such as incident management, BCP/DR, change management, capacity planning, or asset management, combined with strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.Typical deliverables include automated DR evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks.This role requires strong communication, collaboration, and critical thinking skills, with the ability to operate independently and deliver complete solutions in a fast-paced, multi-faceted technical environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Job Description:Building trusted markets ? powered by our people?At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.?We?re building meaningful ways to support professional and personal development while strengthening the trust we?ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to ?go for it? and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.Please note: To support strong partnership and team connection, this role follows a four day in office work model in our Overland Park, KS office.Location Overview?Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees??The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.?Role OverviewAs a Principal Enterprise Systems Engineer at Cboe, you will lead the architecture, engineering, and delivery of enterprise infrastructure solutions that power both internal operations and customer-facing platforms. You will solve complex technical challenges, design resilient and scalable systems, and drive modernization across hybrid and multi-cloud environments.This role carries broad, senior-level responsibilities in infrastructure leadership, cross-functional collaboration, and enterprise transformation. You will define and execute infrastructure strategy, align technology investments with long-term business goals, and serve as a technical authority across the team. You will also champion AI-assisted engineering practices, including agentic workflows and LLM-based tooling, to accelerate delivery and reduce operational toil.Your responsibilities will be:Define and drive the enterprise infrastructure strategy and roadmap, aligning investments with business objectives and compliance requirementsArchitect scalable, secure, and resilient systems across hybrid and multi-cloud environments, including Windows Server, VMware, Microsoft 365, and AzureEstablish and govern engineering standards for automation, monitoring, configuration management, and disaster recovery across the teamBuild and maintain AI-assisted workflows using tools such as Claude Code or GitHub Copilot, enabling faster IaC development, automated documentation, and intelligent incident responseDesign and deploy AI agent pipelines for operational tasks: incident triage, configuration drift detection, Jira workflow automation, and runbook generationChampion automation and observability at scale using PowerShell, Graph API, Terraform, Ansible, and AI agent frameworksLead incident response and learning review analysis for critical infrastructure events; drive systemic improvements from findingsMentor senior and staff engineers, promoting innovation, accountability, and continuous growthOversee vendor and partner relationships, including solution evaluation and contract negotiationRepresent infrastructure engineering in executive forums, audits, and strategic planning sessionsParticipate in on-call rotationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Operational Resilience Engineer supports our client’s Technology and Operations organization by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents, focusing on independent delivery of end-to-end engineering solutions that make our client’s operational environment faster, smarter, and more resilient.The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual effort and improves operational metrics across Technology and Operations.Core responsibilities include:Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action trackingIntegrating operational systems to enable real-time data flow across incident, change, and compliance platformsDeveloping AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-makingAutomating change management processes, including risk scoring and compliance evidence collectionCreating policy validation pipelines and maintaining operational documentation and proceduresDelivering self-service tooling that empowers Technology and Operations staff to act independentlyDriving continuous improvement in operational metrics through instrumentation and observabilityA successful Operational Resilience Engineer brings knowledge in one or more critical operational risk control processes, such as incident management, BCP/DR, change management, capacity planning, or asset management, combined with strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.Typical deliverables include automated DR evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks.This role requires strong communication, collaboration, and critical thinking skills, with the ability to operate independently and deliver complete solutions in a fast-paced, multi-faceted technical environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.