An International Staffing &
Professional Services Company
Serving Duluth, Georgia

A client in the Atlanta area is looking for a recent college graduate to join their Azure and Windows Operations Team.This role will be a part of a small system admin team working on Windows and Azure work. The Cloud Engineer Level 1 (Windows & Azure) is an entry-level role responsible for supporting daily system operations across corporate, retail, and cloud environments. This position focuses on resolving routine Windows and Microsoft 365 related incidents, assisting with basic deployments, and helping maintain reliable availability, performance, and security of end-user and server systems. The role works within established standards, escalation paths, and change control processes while developing technical skills in Windows administration, identity management, and Azure fundamentals through mentorship and hands-on experience with senior engineers. DUTIES AND RESPONSIBILITIES: ?Provide Tier 1 support for Windows-related incidents and service requests, escalating when needed.?Perform basic troubleshooting for Windows endpoints and server-related issues (login failures, performance issues, access issues, printing, patching errors).?Assist with user onboarding/offboarding tasks including account provisioning, group memberships, and license assignments under documented procedures.?Support Microsoft 365 administration tasks such as Exchange mailbox troubleshooting, Teams issues, and basic SharePoint/OneDrive support (as assigned).?Assist with basic Azure administration tasks including VM health checks, monitoring alerts, and support of cloud-hosted services under supervision.?Support endpoint lifecycle tasks including device imaging/Autopilot enrollment, application deployments, and policy validation (as assigned).?Assist with patching activities for Windows endpoints and servers in coordination with maintenance windows.?Maintain accurate documentation including runbooks, SOP updates, troubleshooting notes, and asset inventory records.?Follow SOPs and provide clear ticket updates including troubleshooting steps, resolution outcomes, and next steps.?Participate in scheduled maintenance windows and deployments as assigned. POSITION QUALIFICATIONS:?Basic understanding of Windows OS administration and troubleshooting concepts.?Foundational knowledge of Active Directory concepts (users, groups, OU structure, basic permissions).?Familiarity with basic Azure and Microsoft 365 concepts (identity, licensing, cloud services).?Ability to follow structured troubleshooting methods and document work clearly.?Familiarity with IT ticketing systems and documentation best practices.?Strong communication skills and ability to work professionally with internal teams and vendors.?Comfortable working in a fast-paced, multi-site environment with competing priorities.?Ability to travel to retail locations as needed (optional/occasional based on business needs).?Ability to participate in after-hours/on-call support as scheduled. EDUCATION AND/OR EXPERIENCE:?Associate or Bachelor?s degree in Information Technology or related field preferred (or equivalent experience).?1?2 years of experience in an IT support, helpdesk, desktop support, or junior systems role.?Internship, lab work, or hands-on home lab experience accepted in place of formal work experience.?Exposure to Microsoft 365, Windows Server, and Azure is a plus.?Certifications preferred: Microsoft Fundamentals (AZ-900, MS-900) or CompTIA A+ / Network+.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client in Atlanta is looking for a Senior Fortinet Network Engineer to join their networking team of 4 in a senior role.The Level 3 Network Engineer is a senior-level technical role responsible for leading advanced network operations, engineering, and infrastructure improvements across corporate, retail, and cloud environments. This position owns the resolution of high-impact and complex network incidents, provides technical leadership across multi-site connectivity and security initiatives, and ensures the network environment remains stable, secure, and scalable. The role works within established standards and change control processes while contributing to architecture, modernization planning, operational maturity, and mentoring Level 1 and Level 2 engineers.DUTIES AND RESPONSIBILITIES:?Lead resolution of Tier 3 network incidents and outages involving complex LAN/WAN, SD-WAN, firewall, and wireless issues across multiple locations.?Perform deep technical troubleshooting including advanced routing/switching analysis, packet capture review, and root cause analysis.?Own deployment standards for network technologies including configuration templates, security baselines, and operational best practices.?Architect, implement, and support enterprise network solutions across retail and corporate environments, ensuring scalability and performance.?Serve as the technical escalation point for Fortinet platforms including FortiGate, FortiSwitch, FortiAP, FortiNAC, and centralized management through FortiManager.?Lead FortiNAC administration and policy enforcement across wired and wireless environments, including endpoint profiling, automated onboarding workflows, quarantine/remediation actions, and integration with FortiGate/FortiSwitch/FortiAP to strengthen visibility and network access control.?Lead and improve network monitoring strategy (e.g., PRTG and enterprise alerting) including KPI-driven tuning, noise reduction, and proactive detection.?Support and optimize SD-WAN design, circuit failover strategy, WAN performance validation, and application pathing improvements.?Partner with internal teams, vendors, and service providers to drive resolution for complex carrier issues, circuit migrations, and store-level connectivity escalations.?Lead network project execution including store openings, refresh initiatives, platform standardization, security improvements, and circuit modernization.?Develop and maintain network documentation including diagrams, implementation standards, site templates, troubleshooting guides, and network lifecycle processes.?Provide technical mentorship to Level 1 and Level 2 engineers, including training support, troubleshooting coaching, and review of technical work.?Participate in change planning, maintenance windows, and risk assessments to ensure minimal business disruption and controlled execution.?Contribute to continuous improvement initiatives to increase network stability, reduce downtime, and improve service delivery across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are hiring IT Program Managers to join our organization. This is not a traditional PMO or coordination role. We?re looking for engineering minded, process driven leaders who have owned complex operational problems end to end and delivered real, scalable solutions across technology, operations, and training.If your background is primarily task tracking or status reporting, this role will not be a fit. If you thrive in ambiguity, diagnose broken processes, design future state solutions, and drive measurable business outcomes?this role is built for youWhat You?ll DoAs an IT Program Manager, you will own operational solutions?not just timelines. You will:?Diagnose operational, process, and system gaps across Specialty Operations, including installation, on demand maintenance, logistics, supply chain, and sales adjacent workflows?Design future state processes and operating models, including: oProcess mapping and gap analysisoControls, compliance, and scalability considerations?Partner directly with IT, SAP/ERP teams, Operations, and Change Management to: oTranslate operational needs into system requirementsoDrive technology changes through deliveryoEnsure training and adoption are executed effectively?Own programs end to end, including: oScope definition and executionoFinancial and timeline accountabilityoKPI and benefit tracking?Deploy solutions into live operations and drive continuous improvement post launch?Act as the single owner of outcomes, ensuring solutions are implemented and sustained?not just identifiedWhat Makes This Role Different?You own the solution end to end?you don?t hand it off?You design and implement processes, not just document them?You operate across both product and program delivery modelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.