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Remote Call Center Representative - Part 4

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow.None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together.Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs.Responsibilities:* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. IoT Engineer- India

The IoT Senior Engineer is a key member of the Digital Engineering team responsible for the design, development, implementation, and support of Internet of Medical Things capabilities. This role... More focuses on secure edge-to-cloud connectivity, device lifecycle management, and cloud platform integration within a regulated medical device environment. The Senior Engineer contributes to high-quality, innovative, and scalable IoMT solutions aligned with the overarching reference architecture, development standards, cybersecurity requirements, and regulatory constraints. The position requires strong hands-on engineering capabilities across edge software, cloud services, secure connectivity, and containerized deployments. The role works closely with global R&D teams to enable new connected products and digital services.Compensation:$8/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Performance Engineer

Seeking a senior-level Performance Engineer with 7 to 10 years of dedicated experience designing, executing, and optimizing performance testing strategies across complex enterprise IT systems. The... More ideal candidate brings a proven track record of managing peak-volume and holiday-season load testing to guarantee system consistency, resilience, and architectural stability under extreme traffic.As our infrastructure evolves, the engineer must demonstrate a progressive, adaptive mindset to actively bridge traditional on-premises data centers with modern containerized cloud environments. Advanced expertise in safeguarding high-volume architectures?specifically IBM Sterling OMS?is highly desirable to proactively prevent production incidents, maximize continuous availability, and guarantee zero-downtime retail operations. Additionally, candidates must be future-ready: either already possessing AI-driven engineering skills (such as AI-assisted code profiling or predictive anomaly detection) or demonstrating a strong willingness and agility to learn on-the-run through our upcoming enterprise AI training programs.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Core Responsibilities? Peak Volume Modeling: Design and execute workload models based on retail metrics (Orders Per Hour, Lines Per Order) to simulate Black Friday/Cyber Monday traffic.?Hybrid Infrastructure Testing: Validate system performance across physical on-prem hardware (F5 load balancers, SAN storage) and containerized cloud platforms.?Resiliency Engineering: Identify and resolve database deadlocks, row-locking, and thread contention to ensure absolute zero-downtime.?Bottleneck Diagnosis & AI Observability: Leverage traditional APM tools, log aggregators, and emerging AI-powered predictive analytics tools to isolate code, database, and network-level performance degradation.?Continuous Learning: Actively participate in internal AI up-skilling initiatives to integrate generative AI and machine learning into performance testing automation.$45/hr to $51/hr. - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Call Center Representative - Part 2

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together. Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs. Responsibilities: *Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment) *You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs *Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination *Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service *Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Artist - VFX

Our team is building a real-time VFX particle system designed from the ground up for AI-native authoring. Rather than bolting AI onto tools built for manual node-graph workflows, it's purpose-built... More so effects can be authored, evaluated, and iterated by AI agents working directly in the running engine, with human Technical Artists defining the craft, the quality bar, and the creative direction the system aims for.We're looking for a VFX Technical Artist who is excellent at the fundamentals of real-time VFX today and energized by where the discipline is heading. You'll do hands-on VFX work, and you'll shape a system that scales your taste and technical judgment across thousands of effects. This is a rare 0?1 role on a small, high-leverage team, at the inflection point of Horizon's mobile platform.What you'll do:? Author and prototype high-quality, performant real-time VFX that set the visual bar for Horizon, and that become the reference the AI pipeline learns from.? Define and own the VFX quality bar: turn "what good looks like" into reference effects, presets, style guidance, and evaluation criteria that both people and agents can work against.? Build and curate the standard library of behaviors (forces, color, spawning, motion) and the library of golden reference effects the agentic pipeline composes from.? Art-direct AI-generated VFX: review, critique, and steer agent output toward shippable quality, then feed what you learn back into presets, schema, and evaluations.? Partner with engineers to shape the authoring schema (an S-expression / Lisp-based DSL) so it expresses real creative intent, not just raw parameters.? Help design visual evaluation and critique systems (e.g., vision-model-in-the-loop) that scale aesthetic judgment as the agent layer comes online.? Own real-time VFX performance on mobile and VR, establishing budgets, profiling, and optimizing against tight frame-time and memory targets (GPU compute, data-oriented pipelines, 90Hz+).? Collaborate across art, design, and engineering in a fast-moving, ambiguity-rich environment, using AI-assisted (agentic) tooling to move quickly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Product Marketing Specialist - INTL

This role will drive global product marketing strategy and execution for UL Solutions? digital products, including Prospector and Product iQ, focused on user acquisition and engagement.The Product... More Marketer will partner closely with product, sales, and business stakeholders to bring campaigns to market that generate pipeline and drive business growth. This person will own messaging, content development, and campaign execution while translating complex technical concepts into clear, compelling value propositions for targeted audiences.Day to Day:? Launch and execute marketing campaigns that drive pipeline and sales leads? Partner with product, sales, and business leaders on go-to-market strategy? Work with digital media teams to bring campaigns to market? Develop messaging, copy, and thought leadership content? Support global initiatives including translation/localization? Create sales enablement materials and support feedback loops? Conduct market research and gather insights to inform strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MyChart Bedside Analyst

The MyChart Bedside Analyst is responsible for supporting the implementation, optimization, and ongoing maintenance of Epic MyChart Bedside functionality, with additional support for Clinical... More Documentation (Clin Doc) workflows. This role partners closely with clinical, operational, and IT stakeholders to ensure inpatient-facing tools align with clinical documentation standards, support patient engagement, and meet organizational objectives.The analyst will contribute to system configuration, issue resolution, workflow analysis, and end-user support while adhering to Epic best practices and healthcare regulatory requirements.Key ResponsibilitiesMyChart Bedside Support? Serve as a subject matter expert for Epic MyChart Bedside, supporting inpatient-facing functionality and workflows? Assist with system configuration, testing, and validation of MyChart Bedside features? Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional system design? Troubleshoot and resolve system issues, escalating when necessary and documenting resolutions? Participate in upgrades, enhancements, and optimization initiatives related to MyChart Bedside? Support user acceptance testing (UAT), integrated testing, and go-live activities as needed? Develop and maintain documentation, including workflow diagrams, build specifications, and support materialsClinical Documentation (Clin Doc) Support? Assist with Epic Clinical Documentation (Clin Doc) configurations and workflow support? Partner with nursing and clinical leadership to ensure documentation tools align with clinical practice and regulatory requirements? Support documentation standards, templates, and tools to promote accurate and efficient clinical documentation? Analyze and address documentation-related issues impacting workflow, quality, or compliance? Collaborate with other Epic application teams to support integrated documentation workflowsCollaboration & Communication- Work closely with cross-functional teams including clinicians, informatics, trainers, and other Epic analysts- Facilitate discussions to identify gaps, improvement opportunities, and system enhancements- Provide clear communication on issues, timelines, and resolutions to stakeholders- Support knowledge transfer and assist with training materials or end-user education as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE EST - Creative Operations Producer

A large software and gaming company is looking for a Remote EST Creative Operations Producer. This person will connect the creative and marketing teams directly to the new localization LLM ?... More eliminating manual handoffs by owning the end-to-end loc pipeline: automated Jira ticketing, Smartling TMS management, and ensuring translated content flows into the tools teams actually use. You'll restore and scale existing loc automation workflows so creative and marketing teams can access localized content without submitting a ticket. The remaining portion supports the Creative Ops Lead on engineering producers and broader Creative Ops initiatives. Looking for someone systems-minded, production-savvy, and detail-oriented ? someone who gets excited about building pipelines that scale. Role Responsibilities ? Lead Creative Operations projects with a localization focus ? including Smarting integrations, automated Jira workflows, LLM translation pipeline buildout, and miscellaneous tool connector implementation and maintenance. ? Own project timelines for loc pipeline work, coordinating dependencies across Localization,Engineering, Creative Ops, and Marketing teams. ? Manage scope and prioritization for loc automation projects; anticipate risks such as APIchanges, content volume spikes, or LQA bottlenecks; and drive escalation when needed. ? Coordinate with Loc Ops, Creative Ops, IT, and InfoSec on integration and API access requirements for Smartling, Airtable, Jira, Figma, and Frontify ? Serve as the Jira subject matter expert for localization. ? Serve as a Smartling TMS subject matter expert ? managing content workflows, job configurations, LLM translation settings, and API-driven integrations. ? Partner with the Localization team to onboard Shared Services, and Marketing stakeholders onto the new LLM pipeline ? providing documentation and training to reduce manual request volume and drive self-service adoption. ? Manage and track Loc pipeline health in regular reports for the Localization and Creative Ops leads. ? Design and roll out training and documentation to support team adoption of the Loc LLM workflow across Creative and Marketing teams. ? Support the Creative Ops Lead in managing engineering producers, including onboarding coordination, workflow integration, and day-to-day production support. ? Provide cross-team support and backup for Production Studio producers as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Leave Administrator

Insight Global is looking for four Leave Administrators for a large veterinary health client. The Leave Administrator is an integral part of the Benefits Team, responsible for supporting the... More organization?s transition to a centralized leave of absence and accommodations model. Reporting to the Leave of Absence Business Partner, this role focuses on obtaining, organizing, validating, and entering historical and current leave and accommodation records into the designated leave management system.This role will support LOA centralization efforts by tracking historical leave dates, maintaining accurate current leave records, assisting with benefit premium record tracking, entering intermittent leave dates taken, and supporting new leave requests and leave-related administrative tasks. This role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment.This role requires strong case management and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. It is ideal for candidates with foundational experience in leave administration who are eager to expand their expertise and grow within a supportive and dynamic setting. Key Responsibilities? Case Management and LOA Centralization Support:o Obtain, review, organize, and maintain historical leave of absence and accommodation records to support LOA centralization eJorts.o Enter historical and current leave and accommodation data into the designated leave management system.o Track and validate historical and current leave dates, including leave start dates, end dates, extensions, return-to-work dates, and other relevant case milestones.o Track current intermittent leave usage by entering dates of leave taken and ensuring records are accurate and up to date.o Support a caseload of leave and accommodation requests, ensuring timely followup, accurate documentation, and appropriate updates to stakeholders.o Review records for accuracy, completeness, and consistency, and identify missing or conflicting information for follow-up or escalation.? Employee-Facing Leave & Accommodation Coordination:o Serve as the primary point of contact for employees and managers regarding leave of absence and accommodation inquiries.o Provide employees with clear and accurate information about their leave and accommodation options, statutory entitlements, and required documentation.o Support new leave requests and leave-related administrative tasks to ensure timely follow-up and a positive employee and manager experience.o Escalate complex ADA, PWFA, or accommodation-related matters to the appropriate LOA team member.? Collaboration:o Work closely with HR, Legal, People Operations, Benefits, Payroll, People Technology, managers, and LOA team members to support centralized leave administration.o Partner with internal stakeholders to clarify historical leave information, resolve record discrepancies, and ensure accurate system data.o Provide updates to managers and HR teams on the status of employee leaves, documentation needs, and record completion status, as appropriate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Data Integration Analyst

The Data Integrations Analyst II plays a key role in the design, enablement, enhancement, and management of data integration implementations of the GuidingCare? application. The Data Integrations... More Analyst works closely with customer liaisons and the engineering team on gathering customer data and information requirements as a key enabler of data ingestion and transformation and the company?s end-to-end technology solutions. Essential Duties And Responsibilities ?Responsible for building end-to-end solutions and understanding of data transformation as it flows through key business processes ?Perform technical analysis, query databases and do data mining in various modules of GuidingCare ?Design mappings (extracting, transforming and loading data) and ETL transformations from a variety of data formats like JSON, XML, CSV, TXT, HL7 and EDI and structure into enterprise-scale databases ?Initiate, conduct and facilitate discussions with multiple stakeholders, and translate the results, document and communicate data integration requirements ?Analyze, design, optimize and enhance EDI applications specifications in various formats that include HIPAA standard formats - Electronic Data Interchange (EDI) ?Work closely with engineering and business stakeholders to understand and gather customer?s data integration requirements ?Collaborate with Project Managers to manage scope, customer expectations, technical requirements, and provide input into the project plan by identification of risks, dependencies, and stakeholders. ?Document and maintain the APIs (Application Programming Interface) and help the clients to implement the same ?Provide feedback of storage infrastructure and application designs to ensure they are aligned with business requirements. ?Analyze common issues in API calls that include various error codes in 4xx series and business logic validation ?Assist client to set up SSO (Single Sign-On) to login into the GuidingCare? product using a variety of SSO mechanisms like Basic Single Sign-On, OAuth2.0 and Federated Single Sign-On with SAML 2.0 ?Provide the global Product Support Team with guidance and technical knowledge on reported data and data integrations issues. ?Maintain data integration documentation and process flow of all data interfaces ?Support data interface development, testing, integration, and deployment in partnership with global Product Management, Engineering, Quality Assurance and Interface teams ?Provide internal and external (client) training relative to data integration solutions and operational proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less