Job Search Results for desktop support

Insight Global is seeking a Desktop Engineer to support an enterprise endpoint environment of approximately 15,000 devices across MacOS, Windows, and iOS platforms. This role focuses on endpoint... More engineering and administration, partnering closely with an Endpoint Architect and Desktop Engineering team. Responsibilities include managing device standards, application deployments, patching, and policy enforcement through Intune and JAMF, supporting executive and enterprise users, and troubleshooting complex endpoint issues. The engineer will improve onboarding and provisioning workflows, maintain endpoint compliance, and leverage scripting and automation to reduce manual effort and recurring incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide on-site ?smart hands? support across multiple clinic locations within a designated region. This role supports IT operations by troubleshooting desktop issues, assisting with installs, and... More executing tasks under direction from a centralized IT team.?Travel to clinic locations within the assigned region to provide on-site desktop support, including hardware/software troubleshooting, basic networking issues, and device setup/installs.?Assist with low-voltage and cabling work (e.g., running/troubleshooting Ethernet) and support installation of IT equipment, including workstations and peripherals.?Execute hands-on tasks directed by the internal IT team, following detailed instructions and supporting system and device connectivity (including light clinical equipment integration).?Provide occasional support for more advanced issues (e.g., server-related troubleshooting), while documenting work completed and communicating updates to stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an Intermediate Desktop Support Technician to provide frontline technical support for one of our healthcare clients. This role supports day-to-day desktop operations across hardware,... More software, and network-connected devices, while ensuring a high level of customer service in a healthcare environment.Key Responsibilities include:Responding to and resolve ticket requests from the Service DeskBreak/fix issues for desktop hardware and related equipmentInstall, configure, and support PCs, printers, and end-user applicationsSupport LAN/WAN-connected environments and end-user computing systemsInstall and troubleshoot third-party softwareTrack and document hardware, software, and service activityCoordinate ticket queues and assist with task distribution across the team as neededProvide clear communication, set expectations, and follow up with end users to ensure resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is responsible for providing administrative support for critical systems, delivering user training with ongoing coaching, and assisting with continuous improvement initiatives. The... More ideal candidate will demonstrate the ability to develop effective working relationships across all organizational levels, execute tasks that support operational objectives, and maintain a strong organizational and quality mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Desktop Support Technician for an enterprise healthcare organization in New York City. This individual will be joining a team of 4/5 other technicians who are responsible... More for supporting the corporate users; this comprises of approximately 4,000 users. You will work alongside the other technicians in providing dedicated support to all desktop issues for this group. The team receives approximately 30-40 tickets a day and this person should expect to receive/resolve around 10 tickets a day. Issues involve both software and hardware problems for desktops, laptops, and mobile devices. This person needs to have excellent client interfacing experience, they will be supporting some executive level employees and will be working independently for the most part.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all corporate end users... More across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week. Compensation: $23/hr to $26/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing... More support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Rosemount, MN or Corpus Christi, TX. This position will allow the opportunity to support internal customers... More both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Senior Desktop Engineer (Tier 3?4) to support a large-scale Windows 11 and Microsoft 365 environment with over 5,000 endpoints. In this role, you will own... More desktop architecture and endpoint management using Intune and SCCM, support Autopilot and hybrid identity (Entra ID and Active Directory /Group Policy Objects), serve as the final escalation point for complex issues, automate solutions with PowerShell, and lead ongoing enterprise endpoint modernization efforts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide production-based support to all corporate end users... More across the Midwest region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is a great opportunity for a candidate looking to grow in a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week. Responsibilities include: Proactively monitors and performs preventative maintenance. ? Perform necessary diagnostic, root cause analysis, and corrective actions for hardware and software problems using predetermined methods. ? Able to identify and escalate to appropriate groups; collaborate to identify root cause. ? Candidate will create checklists and procedures for problem control and prevention. ? Work in a team setting, sharing information, designated SME for assigned areas/functions of the business and other technical teams. ? Responds, resolves, and documents service tickets in a timely manner according to service level agreements or assigned completion dates. ? Resolves work orders and problem tickets across multiple locations including those remotely supported. ? Focus on more complex issues requiring greater expertise. ? Work independently without direction of teammates or manager to complete work orders and trouble tickets for end users. ? Ability to complete project and activities independently with little or no follow-up from Manager or Senior technician including assigned change control tasks. ? Ability to travel locally and remotely for projects, escalations, outages, production support, and cross-training. ? Ability to install and service equipment located on the floor as well as, overhead. ? Ability to communicate with the business to seek buy-in and understanding of mutually desired goals and objectives; think enterprise.Compensation: $20/hr to $25/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less