Job Search Results for desktop support

We are seeking a Technology Support Specialist to support a large-scale Windows 11 deployment project within a hospital and clinic environment. This role serves as a key onsite IT resource, providing... More hands-on support across hardware, software, and applications while ensuring a seamless upgrade experience for end users.Project & Deployment SupportAssist with Windows 11 deployment, system upgrades, and application rolloutsPerform device imaging, installations, upgrades, and configurationSupport hardware lifecycle efforts including replacements and refreshesTechnical SupportProvide Tier I & Tier II support for incidents and service requestsTroubleshoot and resolve hardware, software, and application issuesPerform break/fix support across desktops, laptops, and peripheralsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This team serves as the primary line of defense for all end-user support ? there is no escalation layer beyond them for most hardware and software issues. This role requires a highly responsive,... More customer-focused individual who can troubleshoot and resolve issues efficiently to ensure minimal disruption to the business.The position supports a dynamic, high-volume environment, combining both onsite and remote support across multiple locations.Key Responsibilities:? Provide Tier 2 support for hardware and software issues, including installations, break/fix, and troubleshooting? Manage and resolve tickets through ServiceNow, prioritizing incidents (break/fix) before service requests? Support Active Directory administration (user creation, permissions, access management)? Deliver high-touch customer service to a diverse user base, including corporate, field, and retail-facing employees? Troubleshoot and support mobile devices, desktops, and end-user systemsThis role requires the candidate to be onsite 5 days a week!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... More assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Desktop Support Analysts are responsible for providing technical assistance with computer hardware and software to Kokosing team members.?They are also responsible for processing work orders, email,... More and phone calls.?They will support Microsoft Windows 10/11 desktops, laptops, software, printers, scanners, basic network issues, mobile devices (Android/iOS), and other assorted technology.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client s is seeking a dynamic, hands-on Level 2 Onsite Support professional to join our team in our corporate head office in Alpharetta. This role focuses primarily on supporting employees in our... More head office, while collaborating closely with colleagues across the USA. You?ll also work in partnership with Level 1 Service Desk teams and Level 3 specialists to deliver efficient, reliable IT support and stable operations. This role is ideal for a developing support professional (typically 1?3 years? experience) who is eager to learn fast and grow quickly in a hands-on, high-volume onsite environment. We?re looking for someone with high learning agility who can ramp up rapidly, take ownership, and operate with pace while maintaining excellent customer service and ticket quality. The pay rate for this role ranges based on years of experience between $20-30/hour. About this role, we are looking for someone who is: ?A strong communicator who values teamwork and customer service?Independent, reliable, and accountable, with excellent attention to detail?Highly organised and able to prioritise effectively?Process-oriented while still flexible and pragmatic in finding solutions?Proactive in problem-solving, with a hands-on approach to technical challengesAs a member of our global Infrastructure and Enterprise Services organization (150+ professionals supporting 13,000+ employees globally), you will play a key role in ensuring the consistent delivery of high-quality IT support services. This is a 100% onsite, office-based role in Alpharetta office ? no hybrid working.What you?ll do? Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops. ?Own device lifecycle activities: new hire provisioning, imaging/enrolment, swaps, repairs coordination, leaver recoveries, and stock control in line with process?Support and administer endpoint management tooling:oWindows: Autopilot/Intune build and deployment supportomacOS: Jamf Pro policies/profiles/app deployments and troubleshooting?Troubleshoot productivity and collaboration tooling: Microsoft 365, Teams, Outlook, OneDrive/SharePoint?Resolve identity and access issues: Azure AD / Entra ID, MFA, SSO, device compliance, access groups (including awareness of conditional access concepts)?Support meeting rooms / AV (Teams Rooms and conferencing peripherals) and coordinate vendor escalation when needed?Maintain high-quality ticket updates and documentation in ServiceNow?Identify recurring issues, propose practical fixes, and contribute to knowledge articles / standard workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a IT Support Technician II is responsible for providing on-site technical support and services to ensure the smooth operation of IT systems and... More infrastructure at various company locations. This role involves troubleshooting hardware and software issues, managing IT assets, and collaborating with other IT teams to deliver high-quality support to end-users.Must be local to AtlantaPay Rate: up to $35/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Walk hospital floors and departments to locate IT equipment? Identify devices such as: o Desktops, laptops, monitorso Workstations on Wheels (WOWs)o Printers and peripherals? Document device... More presence in Excel or tracking tools? Follow structured checklists and daily assignments? Escalate missing devices, discrepancies, or access issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

They will be working on hardware and software, break/fix, imaging PCs and software deployment projects. The ideal candidate will have access to a car and assigned to different locations depending on... More project assignments.?*On occasion there may be project breaks or asks to join teams to fill gaps??* Requirement: access to a car.?Example Locations: Philadelphia, Radnor, West Chester, Doylestown, Cherry Hill,We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-Provide first-level contact and problem resolution for users with hardware, software, and application issues.-Install, configure, and maintain desktop and laptop computers, printers, and other... More peripherals.-Troubleshoot and resolve issues related to Windows operating systems, MacOS, and other standard software.-Maintain inventory of all equipment, software, and software licenses.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a IT Support Technician II is responsible for providing on-site technical support and services to ensure the smooth operation of IT systems and... More infrastructure at various company locations. This role involves troubleshooting hardware and software issues, managing IT assets, and collaborating with other IT teams to deliver high-quality support to end-users.Must be located in WisconsinSalary Range : $70,000 - $80,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less