Job Search Results for desktop support

Insight Global is seeking an experienced Desktop Support Engineer to join one of our largest entertainment clients in New York City. This is a fully onsite, face to face support role supporting a... More large user base of 2,000+ employees in a fast paced, upbeat entertainment environment. This person should have both Windows and Mac support experience and ability to troubleshoot hardware and software. The ideal candidate takes pride in white glove support, enjoys being on the floor engaging with users, and brings a positive, customer first mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Los Angeles, CA. They will be joining the Enterprise Technology Operations Group... More specially on the Shared Support team. You will be working with an onsite five days a week with a team of two other technicians to provide deskside support to those in office. The ideal candidate will be career oriented with extensive experience in a hands-on IT support role, excellent communication skills, ability to interact/support with C-level executives and a willingness to learn new technologies. Most of the work revolves around break/fix and event planning/preparation but could vary with any ad-hoc requests from the end users. This person should have experience supporting a wide variety of end user technologies (desktops, printers, laptops, connectivity, AV, conference rooms, etc.) and be looking to grow within an organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global client in the Mercer, PA area is seeking a Field Desktop Support Technician to work in a hybrid environment supporting the company's infrastructure and business solutions. This role... More will support the company's employees and their use of client system technologies, maintaining high availability and productivity through personal computers, hardware, software, and other required IT assets. The ideal candidate will need to have strong interpersonal and telephone skills needed to troubleshoot and resolve tickets related to PC hardware, software, and peripherals from internal and external customers. Lastly, this role will require a thorough understanding of Windows operating systems, PC peripherals, LAN/WAN, and the ability to perform basic server administrative tasks, including users, modifying group memberships, and assigning rights. This role will be a contract to hire role paying anywhere from $30 - $35/hr based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a PC & Mac Desktop Support Specialist to sit onsite with one of their largest entertainment clients in Nashville, TN. This individual will play a key role in supporting... More seamless IT Operations across both Mac and Windows systems while helping prepare for and support an office move and consolidation. This role is highly hands-on and onsite, requiring someone who can provide Tier 1 and Tier 2 desktop support across a diverse user base, troubleshoot hardware, software, network, and application issues, and manage ticket queues to meet SLA expectations. Responsibilities include supporting onboarding and device setup, performing daily operational checks such as conference room readiness for executives, and delivering white-glove support to senior stakeholders. The position also involves executing device deployments, OS Upgrades, and application rollouts, while maintaining hardware lifecycle standards. This individual will collaborate closely with internal IT teams on projects, system improvements, and evolving processes, while also supporting small nearby satellite offices within the Nashville areas as needed. This person must also be comfortable providing after-hours support, maintaining a consistent onsite presence, and quickly learning the environment, building relationships, and adapting to changing business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Desktop Support Technician to support the University of Arizona?s research computing environment, which provides secure computational storage and infrastructure for... More researchers working with government-controlled data (e.g., Department of Defense, NASA).This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.? Perform manual software updates, OS upgrades, and maintenance on ~22 Windows-based physical machines? Upgrade systems from Windows 10 to Windows 11 using established procedures? Install and update applications by manually launching and executing updates across systems? Use elevated credentials responsibly to maintain secure environments? Follow structured processes and checklists to ensure systems are compliant? Troubleshoot basic technical issues (~20% of workload)? Document updates and track progress using existing ticketing systems? Coordinate with researchers and internal stakeholders via email to schedule device access and updates? Provide white-glove, desk-side IT support while maintaining professionalism and strong relationships? 70% Hands-on execution: updates, installs, system maintenance? 30% Communication: coordinating schedules, providing updates, documenting work? Work type: ? ~80% structured / repeatable updates? ~20% troubleshooting / issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare client in Philadelphia is seeking a Desktop Support Analyst. They will be providing primarily L2 deskside support to internal employees. They will be working on hardware and software... More issues, break/fix, imaging PCs and software deployments. They will also be responsible for repairing HP printers (Tear downs, replace fusers, maintenance kits).There will be a second shift rotation every 6 months for 1 month (1:30-9:00PM from M-F)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Desktop Support Technician to support one of Insight Global?s largest enterprise sites in Plano, TX. This person will be doing standard technical support ranging from... More troubleshooting Microsoft related issues, general user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Candidates must have strong communication, high sense of urgency, and excellent customer service experience. This individual must also feel confident working in an environment without a lot of guidance ? a lot of the troubleshooting is done independently from a team. Must have experience with hands-on experience repairing and/or working with computer hardware and troubleshooting some software. This role supports hardware and software break/fix work both in the service center and field including traveling to sites nearby.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting... More skills, a customer-first mindset, and experience supporting macOS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we?d love to meet you. Key Responsibilities ?Deliver in-person and remote technical support for macOS, iOS, and Windows 11 systems. ?Set up, configure, and maintain desktops, laptops, and mobile devices. ?Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive. ?Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals. ?Accurately document incidents, troubleshooting processes, and resolutions. ?Support onboarding and offboarding processes: account setup, device preparation, and user orientation. Payrate - $30-$32We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled Desktop Support Analyst to join our IT team on a large, dynamic media campus. This role is critical in ensuring seamless technology experiences for our staff,... More creatives, and executives. The ideal candidate will be equally comfortable supporting Windows and macOS environments, with a strong focus on customer service, reliability, and problem-solving.Key ResponsibilitiesProvide technical support for Windows and macOS desktops, laptops, and mobile devices.Manage and administer JAMF for macOS/iOS devices, ensuring compliance and smooth deployment.Utilize ServiceNow to track, prioritize, and resolve incidents and requests.Support campus infrastructure including printers, phones, and peripheral devices.Troubleshoot hardware and software issues quickly and effectively to minimize downtime.Deliver excellent customer service by communicating clearly, empathetically, and professionally with end users.Collaborate with IT teams to escalate and resolve complex issues.Maintain documentation of processes, solutions, and best practices.Ensure reliability and uptime across all supported systems and devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is to provide onsite (5 days per week) Desktop Support (e.g., Windows, O365, mobile, peripherals, laptops) for employees and contractors. In addition to applied technical expertise and... More experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous focus on learning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less