Job Search Results for desktop support
Mar 16, 2026
Philadelphia, PA
|
Desktop Support
|
Contract,Perm Possible
|
$17 - $21 (hourly estimate)
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We are looking for a Desktop Support technician to support the ongoing efforts of Windows 11 upgrade for a large Hospital system in Philadelphia.We are a company committed to creating diverse and... inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 15, 2026
Memphis, TN
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Desktop Support
|
Contract
|
$22 - $28 (hourly estimate)
{"JobID":530831,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-90,"Longitude":35.1,"Distance":null},"State":"Tennessee","Zip":"38141","ReferenceID":"NNJ-f9cd5f59-a558-4c2d-a1ec-a99fb0c211cf","PostedDate":"\/Date(1778855470000)\/","Description":"5 years of experience with end user device supportHas a strong background working and understanding Thermal, Zebra, Label, and SAP printersMust have experience working in a production/ plant environmentHands on experience with troubleshooting Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac \u0026 IOSServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support","City":"Memphis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Our client is looking for a Site Technicians to support their sites. This person will be desktop support for the entire plant including C-suite executives and needs to have experience with thermal, zebra, and SAP printing. The ideal candidate will be completely comfortable working alone in a plant environment. The reason this resource needs to have a strong background with printers is because within the plant, the printers are used daily for labeling/ printing items for their fragrance and flavor samples.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
5 years of experience with end user device supportHas a strong background working and understanding Thermal, Zebra, Label, and SAP printersMust have experience working in a production/ plant... environmentHands on experience with troubleshooting Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac & IOSServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 09, 2026
Columbus, OH
|
Desktop Support
|
Contract
|
$17 - $21 (hourly estimate)
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OverviewWe are seeking a Desktop Support Technician to support end-user device deployment and onboarding, with a strong focus on laptop imaging and configuration. This role will be responsible for... preparing and provisioning corporate laptops using SCCM and supporting mobile device management through Intune for specific business units.This is a hands-on role ideal for someone with strong technical troubleshooting skills and experience in high-volume device deployments.Key ResponsibilitiesPerform laptop imaging, configuration, and deployment for new hires and existing employeesUtilize SCCM (Microsoft Endpoint Configuration Manager) to image and manage corporate laptopsSupport Intune (Microsoft Endpoint Manager) for device provisioning and management (CSR/user groups)Install, configure, and troubleshoot Windows OS, drivers, and enterprise applicationsProvide deskside and remote support for hardware, software, and connectivity issuesSet up user accounts, permissions, and access in accordance with IT policiesTrack inventory, asset management, and device lifecycle processesDocument imaging processes, deployment steps, and support tickets in ITSM toolsWork closely with onboarding teams to ensure timely device readiness for new employeesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Philadelphia, PA
|
Desktop Support
|
Contract,Perm Possible
|
$17 - $21 (hourly estimate)
{"JobID":518520,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-75.16,"Longitude":39.95,"Distance":null},"State":"Pennsylvania","Zip":"19104","ReferenceID":"HPA-2e149eae-8ca2-4794-b11f-e30c322dc297","PostedDate":"\/Date(1776174810000)\/","Description":"We are looking for a Desktop Support technician to support the ongoing efforts of Windows 11 upgrade for a large Hospital system in Philadelphia.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years experience as PC/computer technician or similar role Windows 11 Migration experience Experience with LAN/WAN networks troubleshooting Thorough knowledge of computer systems and IT components Experience working in an enterprise IT environment Experience in remote PC troubleshooting both Laptop and iPhone Good knowledge of internet security and data privacy principlesPrinter support experience (HP Printers) Excellent troubleshooting skills Excellent communication abilities and customer service skills Exceptional organizing and time-management skills","Skills":"BSc/BA in Computer Science, engineering, relevant field, or commensurate experience Relevant certifications (e.g. CompTIA A+) will be an advantage","Industry":"Desktop Support","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are looking for a Desktop Support technician to support the ongoing efforts of Windows 11 upgrade for a large Hospital system in Philadelphia.We are a company committed to creating diverse and... inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 05, 2026
Philadelphia, PA
|
Desktop Support
|
Contract,Perm Possible
|
$17 - $21 (hourly estimate)
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We are looking for a Desktop Support technician to support the ongoing efforts of Windows 11 upgrade for a large Hospital system in Philadelphia.We are a company committed to creating diverse and... inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Piscataway, NJ
|
Desktop Support
|
Contract
|
$34 - $42 (hourly estimate)
{"JobID":505300,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.4602,"Longitude":40.5545,"Distance":null},"State":"New Jersey","Zip":"08854","ReferenceID":"NYC-8c642f14-da7c-4288-aafa-c35824d530d6","PostedDate":"\/Date(1773242814000)\/","Description":"Insight Global is seeking a Desktop Support Technician to join one of the world?s most recognized luxury retail brands. This role is fully onsite, Monday through Friday, in Piscataway, NJ. The technician will join the Tech Concierge team, providing hands-on deskside support as well as remote assistance to end users via phone, email and Microsoft Teams. The environment includes both Windows and Mac systems, so prior experience supporting each is required. The team handles a wide range of technical issues across Level 1 through Level 3. Strong customer service skills are essential, as this role includes direct support for executive-level users and requires a high level of professionalism.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Technician","City":"Piscataway","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years of hands-on desktop support experience-Experience supporting Windows 7/10, Microsoft 365, and macOS environments-Hardware and software support for desktops, laptops, and iPhones-Experience using SCCM/MECM to image and configure laptops-Proficiency with Jamf for mobile device management (MDM) and Intune for endpoint management-Experience working with the ServiceNow ticketing system-Strong customer service skills with the ability to interact professionally with end users","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Desktop Support Technician to join one of the world?s most recognized luxury retail brands. This role is fully onsite, Monday through Friday, in Piscataway, NJ. The... technician will join the Tech Concierge team, providing hands-on deskside support as well as remote assistance to end users via phone, email and Microsoft Teams. The environment includes both Windows and Mac systems, so prior experience supporting each is required. The team handles a wide range of technical issues across Level 1 through Level 3. Strong customer service skills are essential, as this role includes direct support for executive-level users and requires a high level of professionalism.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 18, 2026
Newark, DE
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
{"JobID":543097,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.75,"Longitude":39.67,"Distance":null},"State":"Delaware","Zip":"19713","ReferenceID":"KPD-be069497-0b45-4996-b6ea-0c79ec1425ad","PostedDate":"\/Date(1781797106000)\/","Description":"A global manufacturing company is seeking a highly qualified Desktop Support Technician to support one of their manufacturing plants in Newark, DE. This individual support a project to deploy network security appliances (firewall) in their Lab and R\u0026D environment and will be responsible for the end-user computer migration to the Connected Labs environment. They will partner closely with other technicians onsite and the end users during the migration to determine scheduling, maintenance, and support. Additionally, they will maintain documentation related to PC inventory, support related issues, and resolutions. This is an immediate, 2-3 month contract and requires 5 days a week onsite at their plant in Newark, DE. Day to Day responsibilities: Configure of the Lab/Analytical Computers to operate in the new environment: Physical Connection to firewallConfigure IP AddressesMap Network Drives as neededAdding/Updating links to external network sourcesCreating Local User Account and group assignmentsRemote Desktop ConfigurationProfile \u0026 Data Migration as neededTest and Validate PC OperationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Technician","City":"Newark","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of IT support experience (end user, desktop) - Experience with Microsoft operating systems: Windows XP/7 \u0026 Windows 10. - Experience with Microsoft Office software - Office 2010, 2013 Office365- Strong hardware support experience - PC\u0027s, printers, scanners- Basic understanding of Network support and maintenance - Strong troubleshooting, problem solving, and documentation skills - Excellent customer support skills and the ability to interface with technical and non-technical teams- Ability to work independently as needed","Skills":"- Desktop/ IT support experience in a Lab or R\u0026D environment - Understanding of Firewalls - Server and desktop integrated applications knowledge","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A global manufacturing company is seeking a highly qualified Desktop Support Technician to support one of their manufacturing plants in Newark, DE. This individual support a project to deploy network... security appliances (firewall) in their Lab and R&D environment and will be responsible for the end-user computer migration to the Connected Labs environment. They will partner closely with other technicians onsite and the end users during the migration to determine scheduling, maintenance, and support. Additionally, they will maintain documentation related to PC inventory, support related issues, and resolutions. This is an immediate, 2-3 month contract and requires 5 days a week onsite at their plant in Newark, DE. Day to Day responsibilities: Configure of the Lab/Analytical Computers to operate in the new environment: Physical Connection to firewallConfigure IP AddressesMap Network Drives as neededAdding/Updating links to external network sourcesCreating Local User Account and group assignmentsRemote Desktop ConfigurationProfile & Data Migration as neededTest and Validate PC OperationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 04, 2026
San Francisco, CA
|
Desktop Support
|
Contract
|
$38 - $48 (hourly estimate)
{"JobID":502283,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.4,"Longitude":37.79,"Distance":null},"State":"California","Zip":"94104","ReferenceID":"NYC-3efe3298-9fda-4cdd-9bd4-d2a305eeec74","PostedDate":"\/Date(1772634229000)\/","Description":"Insight Global is looking for two Desktop Support Engineers to join the team with one of our financial services clients. One technician will work in the San Francisco office and another technician will work in the Menlo Park office. The San Francisco office has between 200-300 users and the Menlo Park office has between 100-200 users. This role will be an on-going contract, supporting the users in the given office you are responsible for 5 days/week during normal business hours. You will mainly be supporting Windows based applications, but there are some MacBook\u0027s in the environment, as well. You will be expected to answer calls and in person requests, and handle tickets as they come in. You will be expected to handle Level 1 - Level 3 based troubleshooting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Engineer","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-6+ years of experience as a Desktop Support Engineer-Experience troubleshooting Level 1 - Level 3 issues-Experience working at a financial services firm (or a similar large enterprise environment)-Experience working with Windows based applications","Skills":"-Experience with Mac support","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for two Desktop Support Engineers to join the team with one of our financial services clients. One technician will work in the San Francisco office and another technician... will work in the Menlo Park office. The San Francisco office has between 200-300 users and the Menlo Park office has between 100-200 users. This role will be an on-going contract, supporting the users in the given office you are responsible for 5 days/week during normal business hours. You will mainly be supporting Windows based applications, but there are some MacBook's in the environment, as well. You will be expected to answer calls and in person requests, and handle tickets as they come in. You will be expected to handle Level 1 - Level 3 based troubleshooting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 04, 2026
Scottsdale, AZ
|
Desktop Support
|
Contract,Perm Possible
|
$28 - $35 (hourly estimate)
{"JobID":526050,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.89,"Longitude":33.61,"Distance":null},"State":"Arizona","Zip":"85260","ReferenceID":"PHL-e44fd831-847a-45d1-9f6c-a01d738e8ae1","PostedDate":"\/Date(1777908846000)\/","Description":"A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Desktop Support","City":"Scottsdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of service desk or desktop support? Experience operating at a Tier 2 level (tickets are being escalated to them)? Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD)? Ticketing experience (prefer ServiceNow)? Must be OK working in a hybrid role - taking service desk calls/ chat \u0026 providing onsite support? Excellent customer service skills.? Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks)? Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD)? Remote troubleshooting experience or \"remoting in\" using SCCM, Citrix, Screenmeet","Skills":"? Experience with Tanium? Experience working in an enterprise environment (10,000+ endpoints)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone... queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 18, 2026
Washington, DC
|
Desktop Support
|
Perm
|
$90k - $110k (estimate)
{"JobID":507889,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.03,"Longitude":38.89,"Distance":null},"State":"District Of Columbia","Zip":"20060","ReferenceID":"HSE-8e56812e-4da3-460b-a98b-93cba7f47248","PostedDate":"\/Date(1773831188000)\/","Description":"Position: Desktop Support ManagerOpenings: 1Salary: $90,000 ? $110,000kLocation: Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Onsite 5x / week ? Potential for a hybrid schedule ? On call as hospital operates 24/7Interview Process:? Round 1: Virtual 30 minute interview ? Round 2: Onsite 1 hour interview ? Availability: Wednesday and Fridays The Desktop Support Manager oversees IT support operations for local hospital customer in Washington DC. This role directs Desktop Support, owns endpoint lifecycle processes, partners across IT functions, and serves as a Tier 2 escalation resource. Success in this role requires strong technical depth, people leadership, excellent communication with senior stakeholders, and the ability to operate in a complex, multi-site environment.Key Responsibilities:? Lead Desktop Support, providing supervision, coaching, resource planning, and performance management.? Oversee endpoint lifecycle operations including imaging (SCCM), deployments, asset management, patching, upgrades, and application support.? Serve as the Tier 2 escalation point for advanced endpoint, hardware, printer, and low-level network issues, ensuring appropriate troubleshooting and escalation.? Collaborate closely with Networking, Audio-Visual, Telecommunications, and Clinical Applications teams, including supporting telephony system transitions.? Engage with leadership and stakeholders at all levels, providing updates, driving process improvements, and ensuring high-quality service delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Manager","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:? 5+ years of desktop or IT support experience with progressive responsibility.? 2+ years of team leadership or senior technician experience.? Strong troubleshooting skills across hardware, software, imaging, and endpoint management.? Hands-on experience with SCCM or similar imaging/deployment platforms.? Understanding of asset management, Help Desk operations, ITSM ticketing workflows, and endpoint security hygiene.? Ability to communicate clearly with executives, peers, and technical staff.? Demonstrated ability to stay informed on emerging technologies, patches, and security threats.","Skills":"Preferred:? Experience working in both university and healthcare environments.? Knowledge of PBX/contact center systems and modern unified communications platforms.? Familiarity with diagnosing basic network issues and escalation thresholds.Previous experience leading Tier 1 and Tier 2 teams in a distributed support model.","Industry":"Desktop Support","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Position: Desktop Support ManagerOpenings: 1Salary: $90,000 ? $110,000kLocation: Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Onsite 5x / week ? Potential for a hybrid schedule ? On... call as hospital operates 24/7Interview Process:? Round 1: Virtual 30 minute interview ? Round 2: Onsite 1 hour interview ? Availability: Wednesday and Fridays The Desktop Support Manager oversees IT support operations for local hospital customer in Washington DC. This role directs Desktop Support, owns endpoint lifecycle processes, partners across IT functions, and serves as a Tier 2 escalation resource. Success in this role requires strong technical depth, people leadership, excellent communication with senior stakeholders, and the ability to operate in a complex, multi-site environment.Key Responsibilities:? Lead Desktop Support, providing supervision, coaching, resource planning, and performance management.? Oversee endpoint lifecycle operations including imaging (SCCM), deployments, asset management, patching, upgrades, and application support.? Serve as the Tier 2 escalation point for advanced endpoint, hardware, printer, and low-level network issues, ensuring appropriate troubleshooting and escalation.? Collaborate closely with Networking, Audio-Visual, Telecommunications, and Clinical Applications teams, including supporting telephony system transitions.? Engage with leadership and stakeholders at all levels, providing updates, driving process improvements, and ensuring high-quality service delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.