Job Search Results for utility project manager

Insight Global is hiring a Manager of Expansion Planning to join a major utility provider focused on delivering electrical utilities across the state of South Carolina. This role involves designing,... More planning, and overseeing System Expansion Plans and Transmission Planning Assessments. If you have an Electrical Engineering background in the utility industry and are looking to take on a role leading a small team to advance the Transmission Planning capabilities in the utility space, then this role will be an exciting opportunity!Responsibilities include:-Manage and oversee transmission planning assessments and system expansion plans development by applying knowledge of transmission system modeling and analysis, planning criteria, NERC compliance, policy and regulation.-Provides expertise and/or leads in the effort of solving more complex transmission planning analysis.-Provides recommendations on the location and timing of transmission projects to balance economic solutions and system benefits to support future load growth and generation resource needs.-Leads or provides guidance in the assessment of regional and inter-regional transmission planning needs.-Leads the Expansion Planning unit in achieving departmental objectives and responsible for formal supervision of the unit personnel.-Manages and oversees the performance of transmission assessments and identification of optimal transmission solutions in Expansion Planning unit to ensure the economical and timely expansion of the bulk electric system to meet current and future customer needs. -Provides expertise and guidance to unit personnel in solving more complex and challenging transmission issues to support large load demand, fast evolving generation technology and change in resource mix.-Reviews and approves study results while ensuring compliance with NERC Reliability standards and following planning criteria and guidelines. Interprets study results, alternatives and proposes transmission projects for capital construction. -Provides a key role in determining the needs and timing of the transmission improvement projects and in developing the ten-year capital construction budget.-Reviews and approves project scoping documents to initiate work on recommended system improvements. Lead in the scope discussion with Design Engineering, Project Management, System Protection & Control, Operations Planning and other business units as necessary to determine project feasibility and define project scope.-Reviews and approves written reports such as compliance and regulatory filings, annual ten-year planning assessment, various transmission study reports and executive summaries. Reviews and approves study results and recommendations for presentation to internal and external stakeholders. This may include executive management, customers, and regulatory agencies.-Leads transmission planning activities and discussions between neighboring systems and regional entities. Keeps up with industry trends and coordinates with neighboring utilities on best utility practices. Leads the continuous development of enhanced power system planning & studies processes, methodologies and tools for quality and efficiency-Manages and grows a team of power system engineers of various experience levels, identifies their training and technical development needs. Supervisory duties also required such as performance reviews, setting goals, promotions and hiring.The compensation for this position varies from $120,000 to $170,000 depending on your level of experience in this field.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A small, well-established civil engineering consulting firm is seeking a Project Manager / Civil Engineer to join its growing team in Helena, MT. This role offers a unique opportunity to take... More ownership of meaningful municipal infrastructure projects while working closely with firm leadership in a highly collaborative, hands-on environment.The ideal candidate is a self-motivated engineer who enjoys wearing multiple hats - from technical design to project management and client collaboration - and is interested in growing into a long-term leadership and ownership-track role within the firm.Projects primarily focus on water, wastewater, storm drainage, and municipal infrastructure, including planning, funding support, and design through construction.Key Responsibilities Include:- Perform detailed site and municipal infrastructure design, including grading, drainage, utilities, and stormwater systems using AutoCAD Civil 3D- Prepare construction documents such as plans, specifications, and cost estimates in compliance with applicable codes and standards- Conduct engineering calculations, feasibility analyses, and site evaluations to support sound design decisions- Lead and manage multiple projects simultaneously, ensuring adherence to scope, schedule, budget, and quality expectations- Prepare and review construction estimates, budgets, and contracts with a high level of accuracy- Conduct site visits and oversee construction progress, ensuring safety and quality compliance- Manage project documentation including RFIs, submittals, change orders, contracts, and progress reports- Collaborate directly with clients, contractors, and project stakeholders to ensure project success- Apply best practices in project management, risk mitigation, and quality assuranceCompensation Range: $70-100K/annually (+ bonuses and highly competitive employee benefits). Exact compensation will vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Operations Manager is the operational lead for a multifamily energy efficiency program, responsible for overseeing inspections, engineering, and QA/QC activities to ensure high-quality,... More compliant, and timely program delivery. This role provides senior-level leadership, manages cross-functional technical teams, and serves as a key point of contact for the utility client and subcontractors on operational and technical execution.This position requires strong judgment, attention to detail, and the ability to manage complex workflows and priorities in a fast-paced program environment. The role also requires strong technical engineering knowledge to oversee engineering reviews, interpret program technical guidelines, and ensure measures meet utility program requirements.Essential Duties and ResponsibilitiesOperational Leadership & PlanningLead day-to-day program operations across inspections, engineering reviews, and QA/QC.Forecast inspection volumes, staffing needs, and engineering workloads to support current and future program years.Identify and implement process improvements, standardization, and automation opportunities.Negotiate and oversee contracts with subcontractors, including developing a seasonal volume management strategy.Performance & Risk ManagementMonitor key operational KPIs including inspection pass/fail rates, turnaround times, reinspection trends, and pipeline aging.Identify operational and compliance risks early and drive corrective actions.Oversee root cause analysis and resolution of recurring technical or process issues.Oversee inspection and engineering pipelines to ensure timely assignment and completion of work.Identify and resolve bottlenecks by coordinating across internal teams and external partners. Technical Engineering Oversight Provide technical oversight of engineering reviews to ensure energy savings calculations, measure eligibility, and project scopes comply with utility program technical guidelines.Review complex or high-cost projects and provide engineering judgment on measure applicability, savings assumptions, and cost-effectiveness.Support resolution of technical questions related to HVAC systems, electrification technologies, controls, lighting, envelope measures, and other energy efficiency technologies.Ensure engineering documentation, calculations, and technical reviews meet program standards and audit requirements.Provide guidance to engineering and inspection teams on interpretation of technical manuals, program rules, and engineering best practices. Team Leadership Provide leadership and direction to Engineering and Inspection Leads and their teams.Oversee scheduling, staff training, workload balancing, and resource planning across technical teams.Set clear priorities and performance expectations while supporting team development.Client & Stakeholder Coordination Serve as a primary operational contact for the utility client on field execution, inspection issues, and engineering clarifications.Support resolution of inspection exceptions, technical disputes, and measure eligibility questions.Partner with staff to develop strong working relationships with stakeholders, ensuring positive contractor experience with engineering, inspection, and QAQC processes.Program Design & Continuous ImprovementProvide input on inspection protocols, engineering review criteria, and QA/QC standards.Support updates to operating procedures and QA/QC documentation.Incorporate QA/QC findings and audit feedback into ongoing program improvements.Develop training resources and SOPs for inspectors and engineers to inform high-quality deliverables.Reporting & CommunicationPrepare and review operational reports and dashboards for leadership and the utility client.Clearly communicate performance, risks, and improvement initiatives to stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client will be performing wide-ranging facility management services to include but not limited to: planning, programming, design, asset management, construction inspection, energy management,... More real estate, environmental, cultural resources, space planning, CAD, GIS, cost estimating, and numerous other functions. Ideal candidates will have knowledge and/or experience with federal contracts and/or the Air Force Civil Engineering Squadron. They will also have a strong enthusiasm to ensure the cadets and future Air Force Leaders live and learn in state-of-the-art facilities and have the necessary resources to serve our country to the best of their abilities. This position is full time and located on-site at the USAFA. The expected start date is March 1, 2026. In the role of Energy Manager, we'll count on you to: - Work with our project teams to achieve energy-efficient building and system design - Work with designers, architects and engineers from the beginning of the design process through construction documents to help optimize energy performance - Manage or participate in energy audits of existing buildings to identify and investigate energy conservation and utility cost reduction measure - Participate in charrette process and/or initial project meetings to discuss energy goals - Recommend energy-efficient design solutions and energy-efficient technologies, including lighting, HVAC and building envelope measures - Serve as a resource to other team members regarding state-of-the art building systems, such as advanced control strategies, daylighting design, natural ventilation, cogeneration and photovoltaic systems - Develop detailed energy models using DOE-2 compliant software - Prepare documentation required for obtaining LEED energy credits - Serve as the base energy manager for the United States Air Force Academy - Identify program energy management projects for execution via Energy Conservation Investment Program (ECIP), Federal Energy Management Program (FEMP), MILCON, and Energy Service Contracts (ESC) such as ?Energy Saving Performance Contracts (ESPC) and Utility Energy Service contracts (UESC) - Manage ECIP and FEMP programs, which includes preparation of programming documents; engineering analysis of energy and cost savings; preliminary cost estimates; life cycle cost analyses for submission to the government - Conduct facility energy and water conservation audits of at least 10% of facility square footage per year utilizing UESC and ESPC contracts. Invoices are to be validated on a monthly basis - On monthly basis, calculate and validate utility rates for each reimbursable consumer on base to ensure accurate billing. Provide rate calculations and results to the Contracting Officer?s Representative and Civil Engineer Resource Advisor - Prepare quarterly reports for 10 Civil Engineer Squadron (CES) on Energy Performance Index, and Metering and Budgeting Program. - Respond to 10 CES data calls addressing current items of interest involving energy management - Serve as the base focal point for utility programs and data compilation. Provide monthly utility consumption and cost data into Defense Utility Energy Reporting System. Submit reports to higher headquarters on a quarterly basis within 15 days after the reporting quarter. - Support all applicable DoD energy targets and Air Force energy reduction goals for USAFA. Brief the Government on status at periodic energy steering group meetings. - Schedule, coordinate, and conduct Energy Management Steering Group meetings at least quarterly - Assist in the preparation for and participation in client and stakeholder information meetings, site data collection visits, stakeholder interviews, charrettes, and in-progress project reviews - Plan, coordinate, staff, or otherwise arrange for the development, funding, processing, and management of energy projects - Provide government with life-cycle cost effectiveness information for energy projects - Review current client sustainability and energy utilization, technology, and methodologies, and provide recommendations to assist with energy and sustainability goal attainment - Develop DD Form 1391 energy project programming documentation to include parametric cost estimate, alternatives analysis, and project requirement calculations - Determine the feasibility of alternative energy generation methods, special financing for Federal energy projects. - Perform site visits to any of the USAFA site locations to assist with communication, establish standard business processes, and ensure policy compliance. - Participate in control systems and energy master planning efforts. - Perform other duties as needed Preferred Qualifications - 10 years experience in DOD energy management - Prior Air Force Civil Engineering Squadron experience preferred - Ability to work in person and on site at United States Air Force Academy - Ability to pass a background check - Certified by the Association of Energy Engineers (AEE) - An attitude and commitment to being an active participant of our employee-owned culture is a must - This position is subject to a governmental background checkWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Manager of Facilities to support one of its top semiconductor clients at their Camas, WA manufacturing site. This role will be replacing the current Senior Manager... More who will be retiring. This leader will oversee facilities operations for a 24/7 semiconductor manufacturing plant, including large-scale construction projects, fab expansions, cleanroom development, and continuous improvement initiatives related to energy efficiency and operational excellence. This person will be largely people management and will have the opportunity to work with and oversees multiple project and engineering teams at the site. ResponsibilitiesIn this role, the Senior Manager of Facilities will oversee the daily operation of a 24/7 semiconductor manufacturing plant while leading major construction and expansion projects, including the design and build of ISO 4 cleanrooms and upgrades to existing facilities. The manager will direct fab ramps and tool installation efforts, evaluate and implement energy-efficient technologies, and guide a team of engineers and technicians in supporting complex facility systems such as HVAC, UPW, power distribution, CDA, PV, IWT, PCW, and controls. Additional responsibilities include interpreting tool design and installation requirements, benchmarking cost-efficient operational practices, developing utility matrices, cost metrics, and master space plans, preparing project plans, schedules, and cost estimates, and generating purchase requests, ROI analyses, executive summaries, and proposals. The role also involves hiring and developing personnel, coordinating with governmental agencies, pursuing conservation rebates, and ensuring compliance with local codes and standards including OSSC, OMSC, OESC, OFC, and NFPA.Salary Range for this position is 160-170k based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsibilities: ?Manage all on-site construction activities and subcontractors for scope of responsibility.?Develop execution plans/schedules.?Ensure frequent communication with key project... More individuals, job site personnel and Project Manager.?Drive the project schedule and elevate construction issues to management.?Develop and communicate logistics and other operational plans necessary.?Maintain a safe, secure, and healthy work environment by following and enforcing the applicable state and OSHA regulations.?Schedule and lead Tesla-Internal quality assurance and site safety inspections.?Understand project plans and specifications.?Coordinate, track, and receive material deliveries and resolve delivery discrepancies.?Perform daily and weekly site progress reports.?Direct work in field, track changes, etc. both individually and leading or participating in a larger team.?Maintain an organized, clean, & safe job site. Including contractor trailers, fabrication areas, and stored materials/equipment.?Interact with third party inspection personnel and City/State/County inspectors.?Supervise on-site contractor personnel.Requirements: ?10+ years of Heavy Civil and/or underground utility construction experience.?Previous experience working with departments of transportation or municipalities is a plus. ?Previous experience as a Superintendent on industrial facility construction, Brownfield construction, building renovation or tenant improvement project(s).?Ability to work within a high-performance, cross-functional organization with tight timelines and aggressive goals.?Experience with design-build projects preferred. ?OSHA 30 certification, current First Aid and CPR Certification, or be willing to be certified.?Working knowledge of building codes, standards, and environmental regulations.?Understanding of construction design documents and ability to provide constructability feedback prior to and during construction.?Computer literacy with Microsoft Office Suite products, office email system, scheduling tool knowledge.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Solar Commissioning Manager to join their team. This Commissioning Manager will work on one of the world?s largest PV Solar sites, for the clients. The primary roles... More are to oversee the subcontractors and OEMs delivery, installation, quality, plant testing, performance testing, ISO/GIA/PPA Testing and startup of a Battery Energy Storage System and Solar Coupled Power systems. To act as the Owner?s representative to oversee aspects of the energy storage system including site work, installation, status reporting, safety, quality control, startup, commissioning, testing and project close out (note the Owner will contract a turnkey EPC, this role will oversee the EPC and OEMs on the Owner's behalf). Employees in this role manage and report on construction turnover, pre-energization, commissioning, and performance testing work performed by contractors and/or vendors at the project sitesParticipates in safety program and audits? Performs detailed system quality control inspections for completeness of installation vs. install manuals, engineering specifications and drawings and maintain detailed punch-list? Performs system walkdowns for mechanical complete prior to turnover or energization? Creation of and management of energization plans? Oversee the EPC and OEM commissioning procedures, status, and compliance? Assist in troubleshooting commissioning anomalies as the primary SME owner?s representative? Preparation and review of project close out and testing documents? Reporting daily, weekly, and monthly on progress, indicators, and recovery plans to upper management? Interfaces with project's designated management committees or third parties, and acts as lead Company representative of project activities? Substation testing third party management? Substation energization? Metering testing? ISO/GIA/PPA commissioning process management? Review all Purchase Power Agreement and Interconnect Agreements to develop guidelines for performance testing? Interface with Engineering, Commissioning, and Business Management personnel to obtain alignment on testing requirements? Develop a complete testing plan for assigned projects to ensure all deliverables across all relevant contractual documentation is met.? Schedule and lead alignment meetings leading up to, and during performance testing periods, to ensure all required support parties are aligned and the test is executed in an organized manner.? Overall responsibility for test administration, data analysis and final reporting.$60-$70/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly experienced Make-Ready Engineering Quality Control professional with a strong background in electric distribution construction and Joint Use environments. This is not an... More entry-level or training role. The ideal candidate has hands-on knowledge of distribution systems and understands how proposed make-ready work translates to real-world construction.Work location (remote, hybrid, or in-office) will be determined based on experience level and demonstrated ability to perform independently with minimal supervision.?Required Experience? Direct experience in Make-Ready Engineering (MRE) within a Joint Use environment under Georgia Power or another electric utility? Strong working knowledge of NESC requirements and distribution construction standards? Proven understanding of power delivery systems and construction practices? Ability to review and validate cost estimates, labor units, and Bill of Materials (BOM) for make-ready work? Experience reviewing work directives and engineering packages for constructability and compliance? Ability to interpret design prints and verify correct work locations and scope execution?Distribution Construction Knowledge (Critical)Candidate must demonstrate working knowledge of:? Distribution framing and hardware assemblies? Line devices and protective equipment? Tap-ups and secondary/service drops? Service feeds to residential, commercial, and traffic control systems? Clearances, loading, and pole owner requirements? Field constructability considerations and safety complianceThis role requires the ability to confidently assess whether proposed work can be physically built in the field and meets NESC and utility standards.?Quality Control & Leadership Responsibilities? Mark up and return engineering packages with clear corrective guidance? Identify safety issues and document findings for correction by field crews? Recognize patterns of recurring errors and escalate appropriately? Communicate directly with engineers to educate and reduce future design mistakes? Ensure SLA deadlines are met, including willingness to work extended hours when necessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

My client is looking for a Superintendent to join their team supporting USACE in Herlong, California. They will join a team of a QC Manager and SSHO to ensure the general contractor is performing up... More to par. They are renovating a federal industrial building into office space and also handling the civil work/utility setup in the surrounding area. Their day to day responsibilities will include managing and supporting the functional construction for the field, monitor the daily work practices, and communicate potential project issues to the general managerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less